--- title: Grasshopper Reviews meta\_title: 'Grasshopper Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 162 reviews by the users' company size, role or industry to find out how Grasshopper works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 162 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Grasshopper Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Grasshopper but has limited features. Are you part of the Grasshopper team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks. Setup is easy, simply set up your call tree, download the app, and start calling & texting customers – no technical headaches, and no complex configuration challenges. At Grasshopper we know the value of a dollar, that’s why we keep our plans low starting at just $14/month (and offer unlimited users!) to make your small business budget stretch big. Backed by decades of experience serving small businesses, Grasshopper provides reliable service, clear call quality, and effortless setup. The result? A polished, professional presence that builds trust, protects your privacy, and helps your business stay responsive, agile, and ready for every opportunity. * * * Seller [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) Discussions [Grasshopper Community](https://www.g2.com/products/grasshopper/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Tiffany Nguyen (Head of Customer Advocacy) Show More ## Pricing Pricing provided by Grasshopper. ### True Solo $14.00 Per Month ### Solo Plus $25.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/grasshopper/pricing) ## Top-Rated Alternatives [ ![Dialpad Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dialpad Connect") Dialpad Connect 4.4/5(4,201) ](https://www.g2.com/products/dialpad-connect/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![Quo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quo") Quo 4.7/5(3,398) ](https://www.g2.com/products/quo-quo/reviews) [ View All Alternatives ](https://www.g2.com/products/grasshopper/competitors/alternatives) ## User Insights Average based on 162 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Grasshopper Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Basecamp ](https://www.g2.com/products/basecamp/reviews) Show More ![Marisa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa M.") MM Marisa M. General Manager Small-Business (50 or fewer emp.) 5/2/2026 "Empowers Our Communication, Needs Better Scheduling Tools" 4/5 What do you like best about Grasshopper? I appreciate that Grasshopper allows us to have multiple extensions, and it does both calling and texting. Altogether, we haven't found another software that allows multiple extensions plus calling and texting. It's convenient to have private extensions as well as main phone menu extensions. We can set custom schedules for all users on all extensions. This feature helps us manage different types of calls, whether for homeowners, current guests, reservation inquiries, or after-hours emergencies (extremely important). The ability for managers to have their own extension where phone calls can be forwarded as needed is super convenient. Setting up Grasshopper was very easy, with easy onboarding, easy user addition, extension setup, and billing plan selection. Review collected by and hosted on G2.com. What do you dislike about Grasshopper? With scheduling, when there are things like a shift change or multiple changes that need to happen, there is no bulk edit option. We have to go through each user and each extension separately, which can be very, very time-consuming. Review collected by and hosted on G2.com. What problems is Grasshopper solving and how is that benefiting you? Grasshopper allows us to have multiple extensions for tailored communication, doing both calling and texting, which is nice for managing interactions with homeowners, guests, and vendors. It replaces having to use personal/individual cell numbers, offering professionalism and convenience for a growing team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 4/20/2026 "Easy to Use, Great Performance, and Reasonably Priced" 5/5 What do you like best about Grasshopper? This application is very easy to use and genuinely user-friendly. It didn’t really require any training at all to get started. Performance-wise, it works well, and pricing-wise, it’s incredibly reasonable. Review collected by and hosted on G2.com. What do you dislike about Grasshopper? Sometimes the application can lag a little bit; it doesn't seem to matter whether I use it on my phone or the desktop. Review collected by and hosted on G2.com. What problems is Grasshopper solving and how is that benefiting you? This allows us to connect with our patient's via text message and phone call. It is easy to use on my phone so I can do this wherever I am at. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Powell P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Powell P.") PP Powell P. Recovery Specialist Small-Business (50 or fewer emp.) 6/8/2026 "Grasshopper Makes Setup and Voicemail Configuration a Breezey easy setup" 4.5/5 What do you like best about Grasshopper? Grasshopper is easy to use and set up voicemails and configure the system quickly to be up a running. Its as easy as a few clicks to get started once you pick out your number. Review collected by and hosted on G2.com. What do you dislike about Grasshopper? There is not much to dislike it runs seamless with your current phone, there is a huge selection of numbers to choose from. Review collected by and hosted on G2.com. What problems is Grasshopper solving and how is that benefiting you? Grasshopper solves my problem of LOCAL CONFIDENCE.. When someone sees a local phone number they are confident to answer. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Ashish P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish P.") AP Ashish P. senior technical support executive. Mid-Market (51-1000 emp.) 5/29/2026 "Great Calling App" 3.5/5 What do you like best about Grasshopper? its a good application for calling, and it's focused only on calling. Review collected by and hosted on G2.com. What do you dislike about Grasshopper? You don't have a record of a call, or you don't have many features. It has to be updated because it has tough competition nowadays. as an example dialpad. Review collected by and hosted on G2.com. What problems is Grasshopper solving and how is that benefiting you? Grasshopper is only used for call management and texting. also it will reduce the cost because of the communication device will be less in use.and you can track it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 3/10/2026 "Great phone system for small business" 5/5 What do you like best about Grasshopper? It is easy to use and effective and affordable. Calls come through and the app is easy to navigate. We use it daily for our business and haven't had any communication issues since switching over to it. Review collected by and hosted on G2.com. What do you dislike about Grasshopper? I dont like that the phone calls come in without showing caller ID or the name of the caller, even if the person is a saved contact. Review collected by and hosted on G2.com. What problems is Grasshopper solving and how is that benefiting you? Our old phone system was also VOIP but much much more expensive and the cost was unnecessarily high. It was also very hard to navigate and overcomplicated. I appreciate that Grasshopper is very straightforwrd. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") CS Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 7/14/2026 "Clear Call and Message Tracking" 4.5/5 What do you like best about Grasshopper? It shows all the calls and the attempts and the messages you have sent to different people Review collected by and hosted on G2.com. What do you dislike about Grasshopper? That I was unable to send multiple messages at the same time I have to do it one by one Review collected by and hosted on G2.com. What problems is Grasshopper solving and how is that benefiting you? Is friendly user, and help us to comunicate with clients, but I think that every app needs to have video call that is easy to use for not tech savy people Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic ![Walter A. M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Walter A. M.") WM Walter A. M. Agente de tráfico Small-Business (50 or fewer emp.) 5/7/2026 "Straightforward UI and Fair Pricing, but Limited Functionality" 3/5 What do you like best about Grasshopper? Pretty straight forward UI. Phone number, messages, alerts and that’s it. That makes it easy to operate, performance wise it doesn’t require too many stuff like nowadays phones. Pricing is fair for what you pay. Review collected by and hosted on G2.com. What do you dislike about Grasshopper? Functionality wise, limited. In case you want to add integrations to send is not that friendly. Review collected by and hosted on G2.com. What problems is Grasshopper solving and how is that benefiting you? Getting a simple phone to dial and get your customers together. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Conimby .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Conimby .") C Conimby . Manager Small-Business (50 or fewer emp.) 4/9/2026 "Grasshopper’s Dedicated Business Line Delivers" 5/5 What do you like best about Grasshopper? Grasshopper offered a dedicated business line Review collected by and hosted on G2.com. What do you dislike about Grasshopper? No dedicated Crm included with grasshopper Review collected by and hosted on G2.com. What problems is Grasshopper solving and how is that benefiting you? Dedicated business line is beneficial to small businesses Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Justin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin B.") JB Justin B. Founder Small-Business (50 or fewer emp.) 6/19/2025 "Terrible" 0/5 What do you like best about Grasshopper? I hate grasshopper but if I had to come up with one nice thing to say it would be that it was easy to sign up. Everything else was terrible. Review collected by and hosted on G2.com. What do you dislike about Grasshopper? The software is terrible and hard to use but what motivated me to leave a review is how difficult they make it to cancel their service. You can't cancel through the website or the app. You have to call customer service and answer a bunch of questions. Then they put me on hold for 6 minutes while they were "canceling the account" and they give BS excuses for why it is so hard to cancel the account. This is a trully terrible company. Review collected by and hosted on G2.com. What problems is Grasshopper solving and how is that benefiting you? They offer a phone service but it doesn't work well and they make it super hard to cancel. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Samuel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samuel M.") SM Samuel M. Team Lead (Supervisor) Small-Business (50 or fewer emp.) 7/8/2025 "Very good" 4/5 What do you like best about Grasshopper? It is a powerful tool to make calls and receive text messages, along with listening to faxes and voice messages after calls. Review collected by and hosted on G2.com. What do you dislike about Grasshopper? It freezes a lot. It asks for multiple updates, and it does not update. Sometimes calls drop without a notice, and if they close the call, then it freezes and we have to restart the app. Review collected by and hosted on G2.com. What problems is Grasshopper solving and how is that benefiting you? Is solving the problem of the company I work with as a main application to receive and make phone calls, along with text messages and faxes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Grasshopper? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Grasshopper ](https://www.g2.com/products/grasshopper/discussions/new) GU Guest User • Last activity about 4 years ago What is Grasshopper connect? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-grasshopper-connect) GU Guest User What is Grasshopper used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-grasshopper-used-for) [ View all Discussions ](https://www.g2.com/products/grasshopper/discuss) ## Pricing Options Pricing provided by Grasshopper. ### True Solo $14.00 Per Month ### Solo Plus $25.00 Per Month ### Small Business $55.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/grasshopper/pricing) Grasshopper Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image") Dialpad Connect 4.4/5(4,201) [ Compare Now ](https://www.g2.com/compare/dialpad-connect-vs-grasshopper) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e00dd8bdafdafc988f2621d1c6fb30ad/fusion-360.png "Product Avatar Image") Autodesk Fusion 4.5/5(520) [ Compare Now ](https://www.g2.com/compare/autodesk-fusion-vs-grasshopper) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall 4.4/5(1,638) [ Compare Now ](https://www.g2.com/compare/aircall-vs-grasshopper) ##### ##### Grasshopper Features Basic Communication Phone Calls Instant Messaging Conference Calls Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download [ View More Features ](https://www.g2.com/products/grasshopper/features) ##### Categories on G2 [VoIP Providers](https://www.g2.com/categories/voip-providers) ##### Explore More [Bambuser vs Emplifi for shoppable livestreams on your own website: which is worth the platform cost?](https://www.g2.com/discussions/bambuser-vs-emplifi-for-shoppable-livestreams-on-your-own-website-which-is-worth-the-platform-cost)[Which engineering document management platform is easiest for a remote engineering team to use on tablets and phones without forcing everyone to a desktop browser?](https://www.g2.com/discussions/which-engineering-document-management-platform-is-easiest-for-a-remote-engineering-team-to-use-on-tablets-and-phones-without-forcing-everyone-to-a-desktop-browser)[What's the best ATS for reducing hiring manager workload while still giving candidates a smooth, professional experience?](https://www.g2.com/discussions/what-s-the-best-ats-for-reducing-hiring-manager-workload-while-still-giving-candidates-a-smooth-professional-experience) [Which app monetization platforms reliably balance ad density and revenue without causing user abandonment?](https://www.g2.com/discussions/which-app-monetization-platforms-reliably-balance-ad-density-and-revenue-without-causing-user-abandonment)[top customer service automation software](https://www.g2.com/discussions/what-s-your-top-customer-service-automation-software-pick-in-2025)[Pros and Cons Details](https://www.g2.com/products/grasshopper/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)