Gracely Reviews & Product Details

I use Gracely for church communications and paying tithes. I really appreciate the instant communication it offers without complicated phone trees and the ability to make electronic payments. What I like most is being able to text the whole membership easily and quickly because it makes it easy to remind people of events or inform them of last-minute changes. The initial setup was also very easy. Review collected by and hosted on G2.com.

Would be nice if there was a way to add visitor information. I’d like to include select visitors - repeat attendees - of upcoming events the same way I can notify members, but without adding them to the directory. Seems like this would be a simple add for the dev team that would make a huge difference for churches. Review collected by and hosted on G2.com.

Gracely brought us the technology we needed to move our church forward and stay on par with progressive churches. We were able to move away from spreadsheets and transition to online giving and accounting. Our trustees say this was the best financial decision we could have made from a time-management viewpoint. Of course, with anything new there is a learning curve, but the Chatbot and support team is very responsive. Review collected by and hosted on G2.com.

Although the current web page layout is functional and generally helpful, there is room for improvement—especially for users who are accustomed to building websites quickly using modern tools. Those familiar with sleek drag-and-drop builders or AI-assisted platforms may find the interface less intuitive and somewhat limiting. Enhancing the design experience with more flexible, user-friendly editing features would make the platform more efficient and appealing for on-the-fly website creation. Review collected by and hosted on G2.com.

The user interface is nice and it appears to include all the functions that we require - batch donor entries, granular permissions, family statement, imports, etc. Review collected by and hosted on G2.com.

The math doesn't math, which is pretty much a critical error for financial tracking. I did an import which worked fine. Then I tried to read a group by filtering the membership data. It showed 15 results, perfect. I select all and chose create group and I get 300+ entries instead of the 15 showing selected on my screen. Next and most significant, I entered some sample donations, then looked to see how they appeared. It showed the correct amount for the individual, but when families were looked at it basically applied every donation for each person to the family, even though most of the individual donations belonged to a different family. It appeared be be a typical database join problem where all the entries are multiplied when the join is not correct. Finally Gracely CEO reached out to be to understand the issues, and then stood me up on the call for nearly 30 minutes. I hung up at that point and figured it was time to move on since I can't trust software with inadequate QA. Review collected by and hosted on G2.com.

What I like best about Gracely is how simple it is while still being powerful. Managing people, families, groups, events, and giving is all in one place, so I do not need multiple tools anymore. The attendance tracking and contribution reports save me time every week, and sending emails or SMS directly from the platform makes communication much easier. It has simplified our workflow and helped us stay more organized as a church. Review collected by and hosted on G2.com.

I don’t really dislike anything major about Gracely. Some features are still evolving, but overall it’s a very smooth and easy platform to use. Also, the team is always here to help, so we feel supported and we are working closely with them as the product continues to improve. Review collected by and hosted on G2.com.

I use Gracely for all aspects of Church office administration. I really like the home page and the opportunity to design it to introduce our church. The homepage allows me to utilize colors, fonts, and give information that pertains to our church specifically. I like it so much that I have started a new account for my own business. It is a very easy process to switch. I give it a 10 on a scale from 1 to 10 for recommending it to a friend or colleague because I was my first recommendation. Review collected by and hosted on G2.com.

I must be careful of sending text as Gracely only allows a certain amount of text monthly. Although I do understand that the company must make money, I do not feel that we should get charged to text members and the members cannot use the phone number to text back. Review collected by and hosted on G2.com.

Gracely has made a big impact on how we manage and communicate within our church. As the website admin, I appreciate how easy it is to update ministries, create custom forms, and keep members informed with accurate events and announcements. The member app is a huge plus—it allows members to update their own profiles and stay connected, which has reduced a lot of administrative work.

One of the standout features is their responsiveness. The Gracely team is very receptive to feedback and quick to fix any glitches or issues. They consistently make updates, which gives us confidence in the platform and shows they truly care about improving the user experience.

After using Gracely for a year, we’ve seen consistent value. It has streamlined our workflow, improved communication, and helped keep our members more engaged. We’re very happy with it, and the pricing is very reasonable for everything it offers. Review collected by and hosted on G2.com.

Minor glitches occasionally (but resolved quickly by the team)

Some features may take a little time to fully learn and maximize

Still exploring full accounting integration options Review collected by and hosted on G2.com.

I like Gracely mostly because it has a very helpful interface. It's easy to use, made for ease with one-click actions for everything. I appreciate that it's instinctive. The initial setup was very easy, and the Gracely support team was amazing. They handled the onboarding for us after we sent them our data and details, which was just great. Review collected by and hosted on G2.com.

Gracely will add more features undoubtedly because it's a new tool, but I think everything that is in Gracely works fine. Review collected by and hosted on G2.com.

I find Gracely incredibly helpful for keeping our directory of membership, allowing easy access to contact information and photos, which can be shared with class members. I also appreciate its functionality in sending announcements about upcoming events and special information needed. I particularly like the calendar feature, which is vital for tracking birthdays, anniversaries, and significant church and Sunday school events. What stands out most for me is the ease with which I can open the app, pull up a member, and either send a text, call them, or get a map to their home by just clicking a button, making communication and relationships much easier. I'm also impressed by the incredibly responsive staff at Gracely, who quickly address any issues and concerns, making the app more functional and user-friendly. The initial setup was incredibly easy, although entering calendar events manually was necessary, but overall, it made for a very smooth transition. Review collected by and hosted on G2.com.

We had a problem with the calendar. It was fixed within two weeks. Review collected by and hosted on G2.com.

I use Gracely for keeping in contact with my church. Gracely solves the problem of my church life being spread out by bringing everyone connected and organized. I appreciate that everything is in one place, which keeps everyone connected and is convenient. I also like how Gracely sends updates, reminders, and group messages in one place, making staying connected more consistent. The initial setup of Gracely was very easy. Review collected by and hosted on G2.com.

Sometimes there are bugs and features that don't work well. Occasionally, the app doesn't load, and some features can be inconsistent like the loading. Review collected by and hosted on G2.com.

I like that Gracely automatically provides overall updates on the income and expenses for the church accounts, and it gives members the opportunity to see their contributions and stay connected through the Gracely app. I also appreciate the ability to text and email church members through the platform, which makes communication really convenient. The initial setup was very easy, and that was a huge plus for us. Review collected by and hosted on G2.com.

I would hope to see improvements in adding more integrations, such as Givelify. Review collected by and hosted on G2.com.