Quick Problem solver. It helps me collect clients input and do customer support regarding my digital services like web site design. It is flexible and help keep track of customer needs in a speedy way. Implementation is fast to get to work. Review collected by and hosted on G2.com.

Almost 2 years now for using. I haven't found a way to put my logo where i want it just below the form...maybe it is me. I will be using it more as my business grow and hopefully do some integration with other app. Review collected by and hosted on G2.com.

If there's something positive to say, it would be the user interface. Review collected by and hosted on G2.com.

Unethical business practices. I've been purchasing Gozenforms and Optinly through the company since October 10, 2022. Positive reviews were more or less bought with additional features. And now, after more than 3 years of use, during which I could have said a lot of bad things about the support, they simply block all forms and accounts without warning. The reason is probably that AppSumo withheld part of the commission. Mind you, the main purchase was 3 years ago and I paid for everything correctly 3 years ago. My support requests have not been responded to. This is by far the worst experience I've ever had with a company with a lifetime deal. I don't normally leave negative reviews, but with this way of treating customers, I'll make an exception today. If you haven't been lucky enough to be a customer there yet, you shouldn't become one. My recommendation is to stay away. Review collected by and hosted on G2.com.

I appreciate the variety of design options that are available to me, as opposed to the very bland and basic look and feel of so many other products I've looked at. I also feel like it was fairly simple to use and easy to figure out given the amount of complexity that is available to you (lots of different options and functionality to choose from). Review collected by and hosted on G2.com.

Nothing I know of. I really can't say right now, having only used the product to create a couple of simple forms. Review collected by and hosted on G2.com.

Once I got into using the software more I was hit with all of its limitations. Review collected by and hosted on G2.com.

Once I got into really using GoZen Forms it needed some feature improvements in order to be useful. And their support team was not helpful. They were unwilling / uninterested in improving their product and instead tried to upsell me on their various other software companies. Complete waste of money. Review collected by and hosted on G2.com.

My favorite thing about GoZen Forms.AI is the intuitive user interface and the drag-and-drop functionality. These two aspects make creating forms incredibly easy and efficient, even for someone with no prior technical knowledge. You can create and customize professional forms quickly and easily, which saves a lot of time and effort. Review collected by and hosted on G2.com.

Although I am very happy with GoZen Forms.AI overall, there is one small area for improvement: While the design customization options are good, they could be expanded a bit more. More options for custom themes or even more detailed customizations would make the tool even more flexible and allow for better branding customization. Review collected by and hosted on G2.com.

Really easy to get up and running and deploye a form. I like that I own it as well. Tired of paying monthly for services. It has good integration support and domain capabilities so checks all the boxes for me. Review collected by and hosted on G2.com.

I struggled to get a webhook from Make.com working and support still hasn't responded to my chat for help. I routed around it by selecting a generic webhook so not a big deal. Ultimately, when I saw they had Make.com integration support, I had assumed it would be an actual module but turns out it's just a webhook, which is a bit misleading in my opinion. Review collected by and hosted on G2.com.

The intuitive user interface is the most helpful aspect. Setting up complex forms is made incredibly easy with its drag-and-drop functionality and a wide range of customizable options. GoZen Forms allows for seamless integration with WordPress, and I can create and embed forms quickly without any coding knowledge. The pre-built templates save time, especially when creating repetitive forms.

Another aspect I lke is its ability to handle multiple use cases, from simple contact forms to detailed surveys and feedback forms. It’s also highly responsive, working well across all devices. The conditional logic feature allows for smart forms that adjust based on the user’s input, creating a more dynamic and tailored experience for visitors. Review collected by and hosted on G2.com.

While it is easy to get started with the templates, trying to learna dn master all the various functions will take quite some time and experimentation.

Also, I'm still trying to figure out how best to link GoZen forms with my WordPress site and Deskera CRM. Review collected by and hosted on G2.com.

Having experimented with various form builders, I found GoZen Forms to stand out for a few key reasons. Despite using a similar editor library to others, such as Formly 2.0, GoZen distinguishes itself with a more polished interface and greater responsiveness. The user experience is noticeably smoother when creating forms compared to other brands. Additionally, I appreciate the logical flow of questions, which is presented in a clear flowchart view. This feature significantly aids in developing form sections and understanding the current setup of the question flow. Review collected by and hosted on G2.com.

Regarding the logic control for each question, GoZen Forms allows assigning scores and triggering certain logic flows based on marks achieved. However, I wish there were more diverse scoring options available. For example, the ability to assign negative scores (deducting from the total score), reset the total score to zero, or assign specific marks for particular answers would greatly enhance its functionality. Review collected by and hosted on G2.com.

What I like best about GoZen Forms is its intuitive and user-friendly interface. The platform makes it incredibly easy to create forms without needing any technical expertise. I appreciate the variety of templates available, which significantly cuts down the time needed to design a form from scratch. The customization options are extensive, allowing me to tweak everything from the colours to the layout, which is perfect for aligning forms with my brand. Plus, the integration with other tools like email marketing platforms is seamless, making data collection and follow-up much more efficient. Review collected by and hosted on G2.com.

AI could be better, completion of questions sometimes too sparse Review collected by and hosted on G2.com.

It could be a usable platform, but it seems the company doesn't mind making some underhanded and questionable moves towards their customers. Review collected by and hosted on G2.com.

You can't just throw your customers under the bus because you can't deal with your business partner, not without consequences. Review collected by and hosted on G2.com.