--- title: GoTo Meeting Reviews meta_title: 'GoTo Meeting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17128 reviews by the users' company size, role or industry to find out how GoTo Meeting works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 17128 scale: '5' date_modified: '2026-10-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

GoTo Meeting Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of GoTo Meeting, enabling hassle-free scheduling and participation without installations. (82 mentions)
Users love the easy setup of GoTo Meeting, enabling quick access for participants without complex installations. (43 mentions)
Users value the reliability of GoTo Meeting, benefiting from its seamless performance and user-friendly features for virtual collaboration. (32 mentions)
Users appreciate the intuitive interface of GoTo Meeting, making it easy to navigate for seamless online collaboration. (26 mentions)
Users value the simplicity and ease of use of GoTo Meeting, making online meetings hassle-free and efficient. (25 mentions)
Users find the user interface unintuitive, often requiring assistance and leading to mistakes during meetings. (13 mentions)
Users face significant integration issues with GoTo Meeting, limiting functionality and requiring separate tools for essential tasks. (12 mentions)
Users express frustration over limited features in GoTo Meeting, desiring more functionalities for enhanced collaboration. (12 mentions)
Users experience poor quality issues with GoTo Meeting, including audio drops and challenges with video clarity. (12 mentions)
Users find GoTo Meeting expensive, especially with many useful features locked behind paid plans and limited participant support. (11 mentions)

5 Pros or Advantages of GoTo Meeting

5 Cons or Disadvantages of GoTo Meeting

GoTo Meeting Reviews (17,128)

View 15 Video Reviews
Reviews

GoTo Meeting Reviews (17,128)

View 15 Video Reviews
4.2
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UM
Uriska M.
Support Engineer Executive
Mid-Market (51-1000 emp.)
"join.me - great experience for virtual meeting"
5/5
What do you like best about GoTo Meeting?

Simplicity is the middle name for join.me, it is easy to join meeting session as long the participant have the invitation link and the verification code, no software to install, just run it on web-browser and you are good to go. We use it 3-4 time a weeks for project discussion and to invite client to participate on the project brainstorming session. Setting-up and hosting for virtual meeting is straightforward, host can use the standard templates or customize it to the conference objective, by a few click, the meeting room is live. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Integration is not easy to connect with join.me, they keep the platform simple for basic virtual conference only. For heavyweight usage, we switch to other platform, but for daily usage, we choose join.me Review collected by and hosted on G2.com.

PA
Padli A.
Business analyst associate
Mid-Market (51-1000 emp.)
"Reliable virtual conference platform for quick meeting"
5/5
What do you like best about GoTo Meeting?

I am impressed with how quickly participants can join our conference video call; they only need to click on the invitation link, fill in basic information like their name, and they are ready to go. Join.me requires no software setup to implement it; you can use it literally from any device with an internet connection. I use it almost every day for my team's morning meeting and to invite clients to join project discussions. It is much quicker and more effective than having face-to-face meetings. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Join.me is lacking in software integration; we are only allowed to use built-in tools, which are limited in choices. I really hope they can provide integration with critical tools like CRM software, document sharing tools, and online whiteboard platforms. It would supercharge our collaboration for project management. Review collected by and hosted on G2.com.

NR
Nikolai R.
Marketing Head
Mid-Market (51-1000 emp.)
"Reliable meeting platform for meetings and discussion"
5/5
What do you like best about GoTo Meeting?

Quick to launch for meeting session and easy to join, with one click, anyone with the invitation link can enter the session. Fast to implement, the setup require no technical configuration, everything is plug & play, this including integration with Google Calendar to remind participant about outcoming scheduled meeting or brainstorming session. We use screen sharing tools to display work screen and everyone can see it without screen freeze or graphic lagging. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

join.me is quite basic and only basic features for simple virtual meeting is available, it is suitable for small team that only need simple conference platform for daily meeting. Customer support response time is long, users reported that they only receive support response in 3-5 days, this is not effective and make our work idle for few days. Review collected by and hosted on G2.com.

AS
Adinda S.
Sales & Marketing executive
Apparel & Fashion
Mid-Market (51-1000 emp.)
"Easy to access for virtual meeting session"
5/5
What do you like best about GoTo Meeting?

join.me simplify virtual meeting session creation and configuration to hosting it is easy, just with few button click, a working virtual conference room is created, participant can join it by invitation link or if they already registered, the room is appeared on the dashboard. Only a few integration list is available, but it is enough for our daily morning meeting that we used for discussion and brainstorming. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Implementation is easy but not integrated with most of our software stack, it work as a stand-alone software that we have to use it separately from other IT environment, I hope customer support can take a look in this integration matters and provide working solution for user efficiency. Review collected by and hosted on G2.com.

Alyssa C.
AC
Alyssa C.
Board Certified Behavior Analyst
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Secure Meetings with Crisp Video, but Room for Feature Improvement"
1.5/5
What do you like best about GoTo Meeting?

I think the most valuable aspect of GoTo Meeting is the crisp video quality it provides. It significantly enhances my experience as the service allows for seamless connections without significant lag, ensuring that my meetings run smoothly. The ability to join meetings on a secure video browser is particularly reassuring, as it alleviates any concerns about security breaches, which is a critical factor for my work-related meetings. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

I find that sharing links is easier on Google Meets compared to GoTo Meeting. Additionally, I prefer the overall features and functionalities offered by Google Meets, which I feel are lacking in GoTo Meeting. This preference was strong enough that my team made the switch from GoTo Meeting to Google Meets. Consequently, my likelihood of recommending GoTo Meeting is quite low. Review collected by and hosted on G2.com.

Almas S.
AS
Almas S.
Co-Founder
Small-Business (50 or fewer emp.)
"Super Reliable and Secure, With Great Dial-In Quality"
4/5
What do you like best about GoTo Meeting?

Super reliable, less dropouts, security, easy to join, popular in healthcare, dial in quality . Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

No free plans , need to more iser friendly Review collected by and hosted on G2.com.

Amy R.
AR
Amy R.
Group Benefits Specialist
Small-Business (50 or fewer emp.)
"Easy Scheduling with Clear Video and Audio"
5/5
What do you like best about GoTo Meeting?

Meetings are easy to schedule, and the video and audio are clear. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

So far, I haven’t encountered any downsides. Review collected by and hosted on G2.com.

Minal J.
MJ
Minal J.
Software Engineer
Mid-Market (51-1000 emp.)
"Effortless, Secure Communication with Intuitive Features"
4.5/5
What do you like best about GoTo Meeting?

ease of use, reliability, and simple participant joining, allowing quick connection without downloads, plus great screen sharing, recording, and secure audio/video quality, making it great for seamless team communication and client interactions. Key highlights include intuitive interfaces, clear audio/video, effective screen sharing, and robust security for sensitive info. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

limited chat/file sharing, slow customer support, Review collected by and hosted on G2.com.

Julian W.
JW
Julian W.
Operations Manager
Manufacturing
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy Setup and Fast Remote Access, but the Interface Feels Dated"
3/5
What do you like best about GoTo Meeting?

It’s easy to install and quick to allow remote access Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Maybe that it’s not user friendly . And seems old Review collected by and hosted on G2.com.

Sai shivan J.
SJ
Sai shivan J.
Associate Consultant
Mid-Market (51-1000 emp.)
"Comprehensive and User-Friendly, A Few Performance Hiccups"
4/5
What do you like best about GoTo Meeting?

I find GoTo Meeting to be the best platform for video conferencing, screen sharing, and recording, boasting excellent integration tools that make it a cost-effective solution for our needs. The flexibility of GoTo Meeting is remarkable, allowing me to join meetings from laptops, mobiles, or tablets seamlessly. I appreciate the tools like chat, polls, and Q&A that engage attendees effectively, even in recorded meetings for future reference or training purposes. The high-quality video and audio conferencing capabilities stand out to me as a significant benefit, enhancing teamwork and communication among remote teams during collaborations with ease. I am impressed by its ability to integrate with platforms like Salesforce and Calendly, which streamlines our scheduling and reduces data entry errors, providing easy access to meeting details and signaling buyer intent via integrations with tools like Google and CRM systems like Zoho. Additionally, it's effortless to set up, with a user-friendly design that lets me sign up, choose a plan, and customize settings for audio and video choices quickly. GoTo Meeting also improves productivity by facilitating virtual meetings that reduce travel costs and allocate resources more efficiently, enabling me to conduct meetings from anywhere. Key features that I find most useful include the recording of meetings, robust security features like encryption and password protection, and the platform's ability to reduce meeting times while enhancing productivity through streamlined processes. The option to customize meetings to suit specific needs is another advantage, and the regular updates on features and functionality keep the experience fresh and reliable. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

{"GoTo Meeting could improve its performance in low bandwidth environments, as sometimes it seems to struggle in these conditions.","The screen sharing features could be enhanced, particularly in terms of allowing sharing of specific windows or applications more efficiently.","The meeting recording features and the ability for automatic transcription and summarization could also be improved to enhance usability."} Review collected by and hosted on G2.com.