--- title: GoTo Meeting Reviews meta_title: 'GoTo Meeting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17128 reviews by the users' company size, role or industry to find out how GoTo Meeting works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 17128 scale: '5' date_modified: '2026-10-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

GoTo Meeting Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of GoTo Meeting, enabling hassle-free scheduling and participation without installations. (82 mentions)
Users love the easy setup of GoTo Meeting, enabling quick access for participants without complex installations. (43 mentions)
Users value the reliability of GoTo Meeting, benefiting from its seamless performance and user-friendly features for virtual collaboration. (32 mentions)
Users appreciate the intuitive interface of GoTo Meeting, making it easy to navigate for seamless online collaboration. (26 mentions)
Users value the simplicity and ease of use of GoTo Meeting, making online meetings hassle-free and efficient. (25 mentions)
Users find the user interface unintuitive, often requiring assistance and leading to mistakes during meetings. (13 mentions)
Users face significant integration issues with GoTo Meeting, limiting functionality and requiring separate tools for essential tasks. (12 mentions)
Users express frustration over limited features in GoTo Meeting, desiring more functionalities for enhanced collaboration. (12 mentions)
Users experience poor quality issues with GoTo Meeting, including audio drops and challenges with video clarity. (12 mentions)
Users find GoTo Meeting expensive, especially with many useful features locked behind paid plans and limited participant support. (11 mentions)

5 Pros or Advantages of GoTo Meeting

5 Cons or Disadvantages of GoTo Meeting

GoTo Meeting Reviews (17,128)

View 15 Video Reviews
Reviews

GoTo Meeting Reviews (17,128)

View 15 Video Reviews
4.2
17,128 reviews
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Christopher H.
CH
Christopher H.
Founder
Small-Business (50 or fewer emp.)
"Optimizes Webinars but Lacks Commerce Features"
5/5
What do you like best about GoTo Meeting?

I love how GoTo Meeting makes operating webinars a lot easier for me. The follow-up process is fantastic, allowing me to stay in contact with attendees and those who asked questions. The whiteboard feature is really helpful, especially when I need to explain concepts during webinars. Additionally, it has really cool presentation features that work perfectly when I'm presenting slides. Everything about the webinars it offers is incredible. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

I feel like there are some features missing in GoTo Meeting that could be improved. I wish there was a way to sell products and services during the webinar while I'm live. Also, things could move a little faster during the calls. Setting it up initially was also very complex, which was a bit of a hurdle to get started. Review collected by and hosted on G2.com.

Love J.
LJ
Love J.
Associate Director
Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable Meetings with Seamless Integration"
4.5/5
What do you like best about GoTo Meeting?

I really like GoTo Meeting for its simplicity and reliability. Setting up and joining meetings is easy, and the audio and video quality is generally good. I love that it simplifies client meetings, product demos, and team collaboration without any complicated setup. The screen-sharing and presentation features are super helpful, making product demos and client discussions more effective. Plus, the intuitive interface and hassle-free meeting joining are great, whether for internal team or external customer meetings. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Overall, GoTo Meeting works well, but there is some room for improvement in the user experience. The mobile experience could be smoother, and meeting joining and connectivity could be made even more seamless. More advanced collaboration features, better integration with other business tools, and additional customization options would also make the platform more useful for professional teams. Review collected by and hosted on G2.com.

Michael B.
MB
Michael B.
Enterprise Customer Success Program Manager
Computer Software
Mid-Market (51-1000 emp.)
"Dependable for Webinars, Needs Poll Customization"
3.5/5
Describe the project or task GoTo Meeting helped with:

GoTo Meeting is a reliable platform for hosting webinars and client training sessions. It offers robust attendee management, seamless integration with corporate calendars, and effective tracking tools. However, it could benefit from enhanced poll customization and improved mobile interface features. Review collected by and hosted on G2.com.

What do you like best about GoTo Meeting?

I rely on GoTo Meeting for hosting interactive client training sessions and quarterly business check-ins with our remote customer base. I can manage large groups of external stakeholders, assign different participant roles, and capture session recordings to share with clients who cannot attend live. Its built-in attendee tracking helps gauge how engaged customers are, allowing my team to spot accounts that might need extra follow-up support. I really like its robust attendee management toolkit for mixed-audience sessions, letting me swiftly promote a client stakeholder to co-presenter without complicated setup steps and locking down controls for regular participants to prevent unwanted screen sharing. The downloadable session attendance logs are super beneficial, allowing me to pull precise join and leave timestamps to document client participation, which helps tailor future training materials to match actual customer engagement patterns. The integration with our corporate calendar solution auto-generates meeting invites for client training events, and feeding session attendance logs into our CRM allows account managers to view customer engagement history directly within client records. We also leverage Zapier to trigger internal notifications whenever a large-scale webinar finishes. Activating our GoTo Meeting admin account was straightforward, and after configuring our default meeting templates, holding regular client virtual sessions became smooth for everyone on our team. Review collected by and hosted on G2.com.

Tanishka G.
TG
Tanishka G.
Small-Business (50 or fewer emp.)
"Effortless Meetings with Exceptional Clarity"
4.5/5
What do you like best about GoTo Meeting?

I love GoTo Meeting because it makes it easy to attend meetings without being physically present. It's very easy to use, and joining a meeting is simple with everything running smoothly. I like screen sharing because it makes it easy to share screens and understand everything. The video and audio quality are awesome, which makes conversations feel great. Switching from Zoom, I found GoTo Meeting simpler to use, with everything happening smoothly. The initial setup was quite easy and didn't take much time. Personally, I love this app a lot. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

I find the app takes a little time to load, especially when my internet connection is slow. It would also be better if it used less battery and data. Review collected by and hosted on G2.com.

RG
Rudraksh G.
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Handy Screen Sharing and Annotation for Study Sessions"
4.5/5
What do you like best about GoTo Meeting?

I mainly use GoTo Meeting for study discussions and screen sharing is what makes it useful for me. The ability to annotate what I'm showing is particularly handy for working through calculations. Calendar integrations with Google Calendar and Outlook also save a few unnecessary steps. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

The UI could be more modern. It is easy to navigate once you're familiar with it, but the first impression isn't as polished as some competitors. Pricing is also something I'd consider carefully as a student. Review collected by and hosted on G2.com.

Operant  S.
OS
Operant S.
CEO / Administrator
Medical Practice
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Easy Setup, Reliable Audio/Video, and Great Collaboration Tools"
4.5/5
What do you like best about GoTo Meeting?

What I like best about GoTo Meeting is that it is easy to set up and use for virtual meetings. The audio and video quality are generally reliable, and features such as screen sharing, meeting recording, and collaboration tools make it convenient for working with remote teams and clients. The straightforward interface also makes it easy for participants to join meetings without much technical assistance. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

One thing I dislike about GoTo Meeting is that the user interface can feel a little outdated compared with some newer video conferencing platforms. Some settings and features can also take time to find, and occasional connection or audio issues can affect the meeting experience. Review collected by and hosted on G2.com.

Anish G.
AG
Anish G.
General manager operations
Construction
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless and Reliable Online Meeting Solution"
5/5
What do you like best about GoTo Meeting?

Here's a concise, professional response you can use:

> One of the newer features I appreciate in GoTo Meeting is its AI-powered meeting capabilities, such as automatic meeting summaries and transcription, which make it easier to review discussions and capture action items. I also like the improved noise cancellation, enhanced security features, and seamless integrations with productivity tools like Microsoft 365 and Google Workspace. These enhancements save time, improve collaboration, and make virtual meetings more productive for remote and hybrid teams. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Here's a balanced and professional response:

> GoTo Meeting is a reliable platform, but there are a few areas where it could improve. The user interface could be made more modern and intuitive, especially for first-time users. Some advanced collaboration features are limited to higher-priced plans, so offering more value in lower-tier subscriptions would be beneficial. It would also help to provide more customization options for meeting layouts, virtual backgrounds, and participant engagement tools. Finally, further optimization for low-bandwidth connections would improve the experience for users with unstable internet. Review collected by and hosted on G2.com.

JB
Jacky B.
Director of Marketing and Information
Small-Business (50 or fewer emp.)
"Streamlined Meetings, Room for Chat Improvement"
4/5
What do you like best about GoTo Meeting?

I like that GoTo Meeting allows us to schedule meetings and invite people via email, which is really handy for coordinating with our team and clients. The integration with Outlook is important for us, as it saves time by automatically sending meeting invites to our calendar, which means we don't have to create them again and do things twice. Also, the initial setup of GoTo Meeting was easy for our team. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

The chat feature on GoTo Meeting is not as good as other companies. We like the chat and app features of Zoom better for non-meeting chat conversations. Review collected by and hosted on G2.com.

Francisco B.
FB
Francisco B.
Jefe de Departamento
Enterprise (> 1000 emp.)
"Easy to Implement, Efficient Phone Service with Seamless iOS/Android Integration"
4.5/5
What do you like best about GoTo Meeting?

It’s easy to implement and very efficient, especially for phone service. It works well with my computer’s operating system and integrates seamlessly with iOS and Android mobile apps. Setup is straightforward, and the price feels affordable—especially since a physical phone is no longer necessary. The provider’s technical support isn’t quite what I’d like, although I haven’t really needed it because the system is very intuitive. I still need to learn more about its AI functionality. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

To date, I haven't found any issues with the solution. My only problem is that I can't generate call reports for specific extension groups in a particular format, but I understand that's because I don't have the necessary permissions. The solution can do it, but I haven't been given granular permission to do it. Review collected by and hosted on G2.com.

Shiva L.
SL
Shiva L.
Software Engineer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Easy to Use with Reliable Audio and Video Quality Easy and Reliable Tool for Online Meetings"
4.5/5
What do you like best about GoTo Meeting?

I like that GoTo Meeting is easy to use and provides good audio and video quality. It is simple to join meetings, share the screen, and communicate with team members. The overall experience is smooth and reliable. The value is good compared to the cost. It provides reliable online meetings, screen sharing, and easy communication, which makes it useful for everyday work. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Sometimes the connection can be affected by internet issues, and the user interface could be a little more modern and easier to navigate. Apart from that, the overall experience is good. Review collected by and hosted on G2.com.