--- title: GoTo Meeting Reviews meta_title: 'GoTo Meeting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17128 reviews by the users' company size, role or industry to find out how GoTo Meeting works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 17128 scale: '5' date_modified: '2026-10-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

GoTo Meeting Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of GoTo Meeting, enabling hassle-free scheduling and participation without installations. (82 mentions)
Users love the easy setup of GoTo Meeting, enabling quick access for participants without complex installations. (43 mentions)
Users value the reliability of GoTo Meeting, benefiting from its seamless performance and user-friendly features for virtual collaboration. (32 mentions)
Users appreciate the intuitive interface of GoTo Meeting, making it easy to navigate for seamless online collaboration. (26 mentions)
Users value the simplicity and ease of use of GoTo Meeting, making online meetings hassle-free and efficient. (25 mentions)
Users find the user interface unintuitive, often requiring assistance and leading to mistakes during meetings. (13 mentions)
Users face significant integration issues with GoTo Meeting, limiting functionality and requiring separate tools for essential tasks. (12 mentions)
Users express frustration over limited features in GoTo Meeting, desiring more functionalities for enhanced collaboration. (12 mentions)
Users experience poor quality issues with GoTo Meeting, including audio drops and challenges with video clarity. (12 mentions)
Users find GoTo Meeting expensive, especially with many useful features locked behind paid plans and limited participant support. (11 mentions)

5 Pros or Advantages of GoTo Meeting

5 Cons or Disadvantages of GoTo Meeting

GoTo Meeting Reviews (17,128)

View 15 Video Reviews
Reviews

GoTo Meeting Reviews (17,128)

View 15 Video Reviews
4.2
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Joshua D.
JD
Joshua D.
Small-Business (50 or fewer emp.)
"Effortless Meetings for Small Teams"
4.5/5
What do you like best about GoTo Meeting?

I like GoTo Meeting because it's easy to join, making it simple for everyone to attend meetings, no matter where they're located. I also appreciate how it simplifies communication when holding virtual meetings. The initial setup was very easy, which made getting started a breeze. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

I don't dislike anything about it. We have not had any issues with it yet. Review collected by and hosted on G2.com.

Tania G.
TG
Tania G.
Guest advocate
Mid-Market (51-1000 emp.)
"Intuitive and Cost-Effective, but Sound Issues Persist"
4.5/5
What do you like best about GoTo Meeting?

What I like most about GoTo Meeting is the simplicity of using the app. I'm able to see all of the recent calls that I've made along with anyone that I may call on my team, and I can see if they're available. I can also see how many clients are on hold and how long they've been on hold. Additionally, I appreciate being able to change my settings if needed. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Recently, I've just switched laptops. And I would say that the sound is very off. It's just a little shaky and choppy when I do talk over the phone. I'm not sure if it's a laptop issue or if it's a GoTo Meeting issue. But, I seemingly only have that problem on GoTo Meeting, not in any other meetings. The initial setup was quite hard, but that was more so due to the fact that I was not given directions on how to set it up or the directions were just very vague, which made it a bit harder. Review collected by and hosted on G2.com.

Jaspreet S.
JS
Jaspreet S.
Social media executive
Marketing and Advertising
Mid-Market (51-1000 emp.)
"GoTo Meeting: A Reliable Virtual Collaboration Tool"
4.5/5
What do you like best about GoTo Meeting?

GoTo Meeting truly stands out for its user-friendliness. With excellent video and audio quality, straightforward screen sharing, handy recording options, and strong security measures, it’s definitely a great pick. On top of that, it’s reliable and performs smoothly on mobile devices, letting participants join in without needing to download anything. This really makes virtual meetings so much easier! Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

GoTo Meeting is a pretty solid system, but it does have some detriments. For starters, it's a bit pricey compared to some of the other systems on the market, and the free version isn't really anything special. If you're in a larger meeting, you might find some lag time, and all things considered, the interface could certainly benefit from some design love. And in addition, it eats a lot of bandwidth, so a great internet connection is the key. Review collected by and hosted on G2.com.

Louis Shaw M.
LM
Louis Shaw M.
Project Manager
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Dependable, Easy Video Calls with Clear Audio and One-Click Meetings"
4.5/5
What do you like best about GoTo Meeting?

dependable and easy-to-use tool for video calls. It’s known for clear sound and pictures, and you can set up a meeting with just one click. It also makes it very simple to show your computer screen to everyone else in the call Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

just dont have the opportunity to use it as much as other competing platforms. Review collected by and hosted on G2.com.

Wansh Kumar  C.
WC
Wansh Kumar C.
College
Small-Business (50 or fewer emp.)
"Quick And Easy Online Meeting Aap"
5/5
What do you like best about GoTo Meeting?

I like the features which has been given in the aap , it aslo provides us the easiest way to Do screen sharing I am too friendly with this aap Because It is too simple and easiest way to use Because it doesn't Need Registration Just share a link that all . Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

The problem I faced was lag it is common but in this app when I was Doing A large Meeting it was lagging sometimes the connection was also dropping but I handle it One More thing I want To mention Some Most useful Features Were behind a paid plan Review collected by and hosted on G2.com.

LM
Lauren M.
Marketing Manager
Mid-Market (51-1000 emp.)
"Reliable and Easy to Use, with a Recently Improved UI"
3.5/5
What do you like best about GoTo Meeting?

Goto meetings is reliable and easy to use for internal and external meetings. It performs well for what we need it do it. The meetings can be set up quickly with an easy interface. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

The UI felt slightly outdated; however, it has recently been improved. Review collected by and hosted on G2.com.

PP
Payton P.
Sales Reps
Mid-Market (51-1000 emp.)
"Need a simple interface communication platform? Try join.me!"
4.5/5
What do you like best about GoTo Meeting?

join.me provide simple yet effective communication platform, from one place you can have quick chat channel, audio conference and email management. Keeping track on conversation with team is easy. Access to the chat is instant, just install it on smartphone as implementation if you always need to keep in-touch with you team for daily usage. Getting help from customer support for advance configuration to install integration with software like Apache is quick, they always available to help customer when we faced technical issue. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Using it on smartphone has some issue like unsupported devices or the devices might be freeze if too many notification and alert is received on the application simultaneously. Review collected by and hosted on G2.com.

Carlo G.
CG
Carlo G.
Receptionist front desk
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Effortless Meetings with Reliable Performance"
4/5
What do you like best about GoTo Meeting?

What I like most about GoTo Meeting is how easy and intuitive it is to use. The interface is clean and straightforward, which makes joining and hosting meetings very simple, even for people who are not very tech-savvy. The platform is reliable, and the audio and video quality are generally stable, even when the internet connection is not perfect. I also appreciate that participants can join meetings quickly through a link without having to install complicated software. It is very useful for quick team discussions, internal meetings, and presentations with clients. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

One thing I dislike about GoTo Meeting is that some features feel a bit outdated compared to other modern conferencing tools. The screen-sharing functionality can sometimes be slightly slow, and the overall design of the platform could be more modern. The mobile app also isn’t always as smooth or responsive as the desktop version. It would be great to see more native integrations with other popular productivity and collaboration tools. Review collected by and hosted on G2.com.

Nicholous  F.
NF
Nicholous F.
Call Center Representative
Mid-Market (51-1000 emp.)
"Go To Meeting Makes Team Collaboration and Video Conferencing Effortless"
5/5
What do you like best about GoTo Meeting?

I like the fact that my team can effectively collaborate and video conference in order to improve productivity. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

There are no real downsides to the Go To Meeting platform. There are times in which video may lag, but that may be a network issue. Review collected by and hosted on G2.com.

LA
Lorenzo A.
Finance Manager
Mid-Market (51-1000 emp.)
"Fast to connect, easy to join, very reliable for video conference"
5/5
What do you like best about GoTo Meeting?

What we loved about this platform is how easy it is to hosting a virtual meeting session, anyone has the option to create it, just select the conference room type, add the date and time for the session, and invite participant to into the room. We use it for 2-3 session everyday to connect with customer for product description and to teach them how to use it directly. Customer also very happy to use it because they don't need to install anything to start joining the conference call. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

My complaint with this platform is with their software integration operation is really hard. No option is available to connect with cloud storage software which is very important to share document with participant. Implementation for this software is easy, unfortunately to connect with third-party software is not happening. Customer support also isn't very helpful to get a quick respond to fixing problem, it takes them 2-3 working days to reply for support ticket and we have to waiting for their respond before able to use the software back. I wish they can make the integration connection available in the next update. Review collected by and hosted on G2.com.