GlossGenius Reviews & Product Details

I love the ease of use of GlossGenius and how it helps me multitask on one platform to run my salon business. The appointment book is great for keeping clients organized by sending out confirmations for appointments. I also love that it helps with financial tracking through easy-to-pull reports. It's fantastic that it provides a website for clients to book online and I’m thrilled about the gift card feature. The entire platform was very easy to set up and use from the start of my business, and it's definitely been a great choice. Plus, it offers financing, which I appreciate. Review collected by and hosted on G2.com.

I would say the emails, I have issues with my confirmations being sent to guests when a client doesn’t want to provide an email but provides a phone number. Maybe have a small box to check for phone number only so the confirmations still get sent to the phone numbers and then keep the option to add it if the client chooses. Review collected by and hosted on G2.com.

I really appreciate how easy GlossGenius is to use, especially given that I'm not very tech-savvy. It has made running my business seamless. I love that it's straightforward to add services, and they provide useful examples for writing service bios. Plus, if I have any questions, I can simply type them in and get directed to the right place on the app, which is great for quick fixes. Tracking inventory is a breeze, and I find it super helpful to have client notes at my fingertips, so I remember what I used in their services. Mass communication with clients is just a few clicks away, and being able to directly call or text a client from their page is so convenient. Overall, GlossGenius gets the job done efficiently, and I would definitely recommend it for its ease of use and practicality. Review collected by and hosted on G2.com.

Choosing photos for profiles and making it easier for clients to leave reviews could be improved. Review collected by and hosted on G2.com.

I love the freedom that GlossGenius gives me to book clients online while still having time to do my clients' hair. It's great that I found a site that takes deposits. The analytics tool is really helpful for me to find out which styles are most and least booked, which makes it easier to advance my booking options. I appreciate that they could transfer all my information from StyleSeat seamlessly, without me having to redo everything, and the setup was incredibly easy, just by providing my login information. Overall, it's just a great site. Review collected by and hosted on G2.com.

I wish I could update my site on a laptop or desktop instead of just on the app. Review collected by and hosted on G2.com.

I love how GlossGenius provides exceptional functionality that makes it easy to use 24/7, which is great for my clients. The waitlist feature is a lifesaver, allowing me to manage bookings smoothly even when fully booked, and the automatic notifications ensure my clients never miss an appointment. The portfolio option is fantastic for showcasing my talents, and transitioning from my old service to GlossGenius was a breeze thanks to the support team. The overall appearance and layout are much more professional and client-friendly, justifying the monthly fee over a free alternative. Review collected by and hosted on G2.com.

I genuinely love everything about GlossGenius. I don't really think there's much that could be improved; they do a great job. However, I would like for the website to be more customizable. If I want to put in a custom template for myself, I'd prefer to do that instead of having to select from pre-made templates. Review collected by and hosted on G2.com.

I really love that GlossGenius is about growth and perfecting the platform to better suit users like myself. The AI feature that helps get marketing messages out to my clients is a big plus, as it saves me thinking time with my busy schedule. I really like that after a service with a client, it sends a reminder via text message for any notes I might want to add to their profile, which is super helpful for remembering important details like hair color formulas. The confirmation messages that go out to my clients are fantastic because I don't have the time to sit and confirm every appointment. Also, the initial setup was very easy, and it’s user-friendly, making it simple to show others how to use it. Overall, I'm so excited about GlossGenius because it just keeps growing, and I would never switch to any other platform. Review collected by and hosted on G2.com.

I wish the website options were better. Specifically, I would love a fully custom option where we can add our own fonts instead of just using the templated ones. More photo customization options would also be great, as I find the current ones look a bit bare and not very eye-catching. I really think there should be more options available. Review collected by and hosted on G2.com.

I like how organized GlossGenius is, especially with its color-coded system that makes navigating so much easier. The constant updates are a big plus too. It's easy for me to go in and make changes for my clients, like adjusting their scheduling times or contacting them via call, text, or email. Having all their information in the system, along with the ability to write notes, makes managing client information a breeze. I also appreciate how well the platform is laid out for my team, allowing easy scheduling adjustments and enabling team members to view their schedules efficiently. The initial setup was pretty easy, even as I transitioned my growing team from Acuity. Review collected by and hosted on G2.com.

I find it inconvenient that GlossGenius doesn't allow my clients to enter discount or coupon codes when checking out online. They have to wait for me to do it manually, which was something I could easily do with Acuity, and I miss that feature. Also, when clients have a membership, the system doesn't automatically recognize it when they book, so they have to contact me first, adding extra work on my end. This lack of convenience is a drawback for me. Review collected by and hosted on G2.com.

What I love about GlossGenius is how it completely supports my beauty business. The financing options give me the flexibility to elevate my business ahead of time, which helps generate extra revenue and significantly contributes to business growth. I also appreciate how it simplifies client transactions, handling payments and deposits efficiently, all in one spot. The booking process is super straightforward, making it incredibly easy for clients to book online without any confusion, which saves me time from having to manage bookings manually. Setting it up was just a breeze; it was very user-friendly and took me about five to ten minutes. Very impressed, I'd easily recommend it, handing out my link whenever I can, as it truly stands out compared to other platforms I've used. Review collected by and hosted on G2.com.

The only thing that I feel should be improved is the waitlist. People should put a card on file which won't get charged yet, but once they are off the waitlist onto a time slot, they should be automatically charged. This way, we won't have to ask them for a deposit. I also wish we could alter the memberships a bit where if someone needs extra credit and doesn't want to wait until the next billing day, they could just get charged earlier. Other than these points, I feel like everything else is working completely fine. Review collected by and hosted on G2.com.

I like GlossGenius because its very affordable pricing structure, which bundles services into one price, unlike other platforms that charge per service. This approach makes it easier for me to track expenses and is more affordable. I also appreciate that it's user-friendly, even for older clients who are not as tech-savvy, making navigating booking services simple for all demographics. The initial setup was easy as well; everything, including client databases and product lists, transferred over automatically. This convenience was one of the reasons I switched from other platforms like Square and Acuity. Also, I give GlossGenius a 10 out of 10 as I genuinely love their service. Review collected by and hosted on G2.com.

I have some issues with GlossGenius. Sometimes the checkout process doesn't flow as smoothly as I'd like, and when creating invoices, there's no option for recurring invoices. This means I have to recreate invoices for clients who pay monthly, which is a time-consuming task. It would be helpful if there was a feature to replicate or set invoices to recur weekly, biweekly, monthly, or on specific days. Additionally, while booking, having to always navigate to the calendar feels a bit cumbersome. Simplifying this transition would be a nice improvement. Review collected by and hosted on G2.com.

I like how GlossGenius makes it easy to manage appointments by simply giving out a link so clients can book themselves. The booking site is really convenient as it handles payment processing, including options like instant payments. I also appreciate the detailed reports of sales for the entire year, which help me understand where I'm gaining or need improvement with bookings. It's great that clients can use various payment options if they don’t have cash, like tapping my phone or using Zelle and PayPal. The Afterpay feature is particularly nice for offering a buy now, pay later option, which some of my clients have used. GlossGenius is more sleek, elegant, and upscale business-like, which I prefer, and it has a super easy setup process. Review collected by and hosted on G2.com.

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I really like the flexibility GlossGenius offers, especially the ability for my clients to have a website where they can book online, see all the services we offer, and read reviews. It's great that the company has expanded over the years. I also find the marketing tools really helpful when business is slow, allowing us to send out emails with special offers or new services, which helps a lot. Plus, the initial setup of GlossGenius was very easy. Review collected by and hosted on G2.com.

I wish there were more pictures available for things like body sculpting, eyebrows, and men's back waxes directly on the website. It would be convenient if I didn't have to rely on searching other companies for these visuals and could instead use what GlossGenius provides. Review collected by and hosted on G2.com.