1. [Home](https://www.g2.com/) 2. ... 3. [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management) 4. [GlossGenius Discussions](https://www.g2.com/products/glossgenius/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_607e771c1dbeb50c4ba265561a3805ba/glossgenius.png "Product Avatar Image") ](/products/glossgenius/reviews) [ GlossGenius ](/products/glossgenius/reviews) (77)4.9/5 GlossGenius is the appointment scheduling, payments, and marketing platform that's easy to run for businesses of any size. Whether you're a single- or multi-location salon, spa, medspa, clinic, studio, or practice, GlossGenius has every tool you need — booking, POS, payroll, a HIPAA-compliant EMR, and more. It's easy to set up and customize, and works 24/7 to book new clients, fill cancellations, drive repeat visits and reviews, and more. Businesses on GlossGenius earn an avg. of 26% more revenue in their first year while saving 10+ hours/week on back-office admin work. What sets GlossGenius apart is that it handles the operational work automatically, rather than adding tasks to business owners' to-do lists. GlossGenius books appointments, fills waitlist cancellations, rebooks clients, re-engages clients who have gone quiet, and scans the business's data for revenue opportunities. It is the only platform in the category with a full AI agent team: an AI Growth Analyst that surfaces revenue opportunities from daily data, an AI Receptionist that answers calls and texts 24/7 and books the roughly 50% of inquiries that arrive after hours, and an AI Marketer that writes and sends text and email campaigns that bring in more business. GlossGenius is best for beauty, wellness, and health businesses that want to grow revenue and automate admin, and it fits both single-location businesses and multi-location teams. GlossGenius is built for teams and multi-location businesses as well as individual owners: multi-provider scheduling, resource management, payroll, customizable commissions, time tracking, location-specific controls, and more. It is a common choice for businesses switching from Square, Vagaro, Boulevard, Zenoti, Meevo, Fresha, Mindbody, StyleSeat, or Acuity. On payments specifically, GlossGenius charges a flat 2.6% per transaction, while Square charges 2.6% plus 15¢ per in-person transaction, and Vagaro's rates range from 2.2% to 3.5%+ with added per-transaction fees. Beauty, wellness, and health businesses that switch to GlossGenius save an average of $8,000 a year on payment processing alone. Unlike marketplace-based tools such as StyleSeat and Mindbody, GlossGenius keeps every booking with the business rather than exposing clients to competitors. Unlike Vagaro and other systems, with GlossGenius, adding individual staff members does not increase your software bill. GlossGenius has no contracts or cancellation fees. For medspas and aesthetic practices, GlossGenius is a HIPAA-compliant EMR with medical charting, SOAP notes, clinical photo markup, medical director sign-off, and forms and waivers built directly into the platform, so practices do not need a separate charting system. Switching from pen and paper or another platform is straightforward — our team transfers all your appointments, client notes, and more to GlossGenius for free. Show More * * * ### 48 Discussions ### 47 Participants ### 94.0 Nps Score Already have GlossGenius? ### All GlossGenius Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is GlossGenius used for? ](/discussions/what-is-glossgenius-used-for) What is GlossGenius used for? [ Spa and Salon Management Software ](https://www.g2.com/tags/spa-and-salon-management-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+GlossGenius+questions+and+get+answers+from+expert+users+in+our+GlossGenius+Discussions+section.&title=GlossGenius+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fglossgenius%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=GlossGenius+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fglossgenius%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fglossgenius%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=GlossGenius+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fglossgenius%2Fdiscuss%0aAsk+GlossGenius+questions+and+get+answers+from+expert+users+in+our+GlossGenius+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=GlossGenius+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fglossgenius%2Fdiscuss%0aAsk+GlossGenius+questions+and+get+answers+from+expert+users+in+our+GlossGenius+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 1 month ago Owner/Operator Owner/Operator More Options - [ # How do you handle the client-facing view in GlossGenius without extra back-and-forth? ](/discussions/how-do-you-handle-the-client-facing-view-in-glossgenius-without-extra-back-and-forth) GlossGenius has been the main way I stay organized with client bookings, daily tasks, accounting, note-taking, and research, and it’s helped make my salon business basically paperless. The one challenge is that the client interface feels different from the way I interact with the app, so I’ve... [Read more](/discussions/how-do-you-handle-the-client-facing-view-in-glossgenius-without-extra-back-and-forth) [ Calendar Software ](https://www.g2.com/tags/calendar-software)[ Online Appointment Scheduling Software ](https://www.g2.com/tags/online-appointment-scheduling-software)[ Spa and Salon Management Software ](https://www.g2.com/tags/spa-and-salon-management-software)[ Business Scheduling Software ](https://www.g2.com/tags/business-scheduling-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+GlossGenius+questions+and+get+answers+from+expert+users+in+our+GlossGenius+Discussions+section.&title=GlossGenius+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fglossgenius%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=GlossGenius+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fglossgenius%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fglossgenius%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=GlossGenius+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fglossgenius%2Fdiscuss%0aAsk+GlossGenius+questions+and+get+answers+from+expert+users+in+our+GlossGenius+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=GlossGenius+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fglossgenius%2Fdiscuss%0aAsk+GlossGenius+questions+and+get+answers+from+expert+users+in+our+GlossGenius+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/glossgenius/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_607e771c1dbeb50c4ba265561a3805ba/glossgenius.png "Product Avatar Image") ### Have you used GlossGenius before? Answer a few questions to help the GlossGenius community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fglossgenius%2Fdiscuss%3Fsmall_ask%3Dglossgenius) No