--- title: Glew Reviews meta_title: 'Glew Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 57 reviews by the users' company size, role or industry to find out how Glew works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 57 scale: '5' date_modified: '2026-06-24' parent_category: name: Retail url: https://www.g2.com/categories/retail --- # Glew Reviews **Vendor:** Glew **Category:** [Retail Intelligence Software](https://www.g2.com/categories/retail-intelligence) **Average Rating:** 4.0/5.0 **Total Reviews:** 57 ## About Glew Automate 100% of Your Commerce Data Journey With Glew. Glew’s Commerce Data Cloud is the only end-to-end retail intelligence platform that simplifies your data journey from start to finish. With seamless data ingestion, advanced data warehousing, and powerful reporting and analytics, you can confidently make informed decisions that propel your business toward sustainable growth. Glew empowers commerce companies to seamlessly connect data across their entire tech stack with an expansive suite of over 170 integrations and robust API capabilities. By centralizing data, Glew enables marketing, e-commerce, finance, retail, operations, and merchandising departments to work as a cohesive force, making smarter, growth-driven decisions that lead to unprecedented business growth. ## Glew Pros & Cons **What users like:** - Users praise the **ease of setup and integration** with Glew, streamlining their data management seamlessly. (6 reviews) - Users value Glew for its **efficiency in automating reporting and insights** , significantly saving time and resources. (4 reviews) - Users find Glew's **exceptional customer support** invaluable, greatly enhancing data visualization and operational efficiency. (4 reviews) - Users value Glew for its **robust reporting capabilities** , which streamline data analysis and enhance business efficiency. (4 reviews) - Users appreciate the **dashboard customization** in Glew, enabling tailored insights for better data visualization and reporting. (3 reviews) - Users value the **easy integrations** of Glew, simplifying data visualization and dashboard delivery across various sources. (3 reviews) - Users appreciate the **valuable data visualization and integration** Glew offers, enhancing insights for better decision-making. (3 reviews) - Real-time Data (3 reviews) - Automation (2 reviews) - Users commend Glew for its **exceptional customer support** , ensuring seamless integration and tailored solutions for business needs. (2 reviews) **What users dislike:** - Users face **data management issues** , struggling with limited filter options and the need for manual data handling. (2 reviews) - Users experience **data inaccuracy** due to limited filter options and the need for external data crunching. (1 reviews) - Users find the **expensive pricing** of Glew challenging, especially if not utilizing its full capabilities. (1 reviews) - Users find the **filtering issues** in Glew hinder their ability to analyze data effectively and efficiently. (1 reviews) - Users feel there is **room for improvement** in Glew's initial setup documentation for custom connectors. (1 reviews) - Inaccuracy (1 reviews) - Insufficient Training (1 reviews) - Integration Issues (1 reviews) - Users note a **steep learning curve** with Glew, which can make effective implementation challenging without adequate training. (1 reviews) - Limitations (1 reviews) ## Glew Reviews ### 1. Effortless Reporting Enhancer for BigCommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Phil S. | Ecommerce Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Glew?** I like Glew because it makes reporting on sales, revenue, orders, or products sold possible, which BigCommerce lacks. I appreciate the ease of implementation and the well-designed user interface, as it makes running reports and seeing data easy, thus making my life easier and allowing me to spend time on other areas of my job. **What do you dislike about Glew?** there is nothing i can say against Glew **What problems is Glew solving and how is that benefiting you?** I use Glew to generate sales, revenue, and product reports which BigCommerce lacks. The easy implementation and user-friendly interface make report running simple and free up time for other tasks. ### 2. Exceptional BI Platform for Seamless Data Integration and Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Charles P. | VP, Data & Analytics, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Glew?** Glew.io has been a game-changer for our business intelligence and reporting needs at GoPure Beauty. As the VP of Data + Analytics, I sought a platform that could streamline our data integration across multiple sources while providing insightful reporting and dashboards. Glew.io has exceeded our expectations in every way. **What do you dislike about Glew?** While our experience has been overwhelmingly positive, there is room for improvement in the initial setup documentation, which could be more detailed for custom connector use cases. **What problems is Glew solving and how is that benefiting you?** Glew.io is solving our challenge of consolidating data from multiple platforms into a single source of truth. By automating data integration and ensuring accuracy, it has improved our decision-making processes, enhanced reporting capabilities, and freed up valuable time previously spent on manual data extraction and reconciliation. ### 3. Love it for our DTC brands. SO easy to get consolidated core metrics **Rating:** 4.5/5.0 stars **Reviewed by:** Jarrett B. | Founder and DTC CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Glew?** We have been using glew for over 8 years. As a verticly integrated DTC agency the core metrics we use it for are: LTV, and FB advertisiting KPI's. In addition the LTV by source allows us to see which channels are delivering us better, long-term clients for each dollar spent. It was super easy to get setup, started and implemented.... vs other stuff we had tried. **What do you dislike about Glew?** It can be expensive if you are not using it to it's full power. The SAAS does way more than we are currently using it for, so can be a hard pill to swallow for their current pricing model. But I think with more training, we might be able to find a leveraged way to offset the cost more. **What problems is Glew solving and how is that benefiting you?** We use the "performance" and "customer" sections the most to see which channels are producing the best ROI for new client aquisition ### 4. An excellent integration partner for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Adam L. | Business Intelligence Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Glew?** We've worked very closely with Glew for almost a year now, and that relationship has made a world of difference in the way that data is visualized within our organization. Being able to bring together data from multiple sources and easily see how it is related has been invaluable. We do not have internal programming team, so having Glew do all of the ETL work and initial platform integration is just what we needed. We also love that we now have the ability to deliver scheduled, daily dashboards to our teams in the field --> feeding them useful insights about their stores, in an easy to digest manner, instead of having them take time away from their day, looking for information, instead of interacting with customers. We meet sometimes weekly with our rep to dig into issues we may be having, brainstorm new solutions to real-time data asks from stakeholders, or just to review our existing reports to make sure we have everything structured in the most efficient manner. **What do you dislike about Glew?** Their standard reporting environment was a little limiting, but they worked with us to get us native Looker access, which opened up the reporting abilities we needed. **What problems is Glew solving and how is that benefiting you?** How to bring together data from disparate sources and present it to users in an easy to digest manner. ### 5. Exceptional Support and Immediate ROI - Glew is the Ultimate Data Analytics Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Zach B. | Data & Analytics Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Glew?** From our very first sales call, to the deployment phase and our continual development, Glew has provided exceptional support every step of the way. Their team made an effort to thoroughly understand our business's needs from the outset, and have genuinely committed to our success. My team and I have worked with several similar data providers/analytics solutions, and without a doubt, Glew has been the absolute best. It is rare to find such a dedicated business partner that has not only delivered a powerful analytics solution for us but they have also prioritized the customer experience by working tirelessly to ensure that the solution fits seamlessly with our business's needs. Their team of data experts have consistently gone above and beyond, assisting us with everything from basic data tasks to some of the most complex, customized solutions. Besides meeting our needs to gather data from eCommerce and marketing sources like Shopify, Amazon, Google Ananlytics, Klayvio, Meta, CJ, etc. we have a large B2B operation, and Glew has been instrumental in helping us develop a custom solution that is tailored to our diverse needs. As our requirements have evolved, they’ve been very accomodating to help us find solutions so we can grow and remain agile. Prior to signing-on with Glew, our reporting and analytics processes were manual and time-consuming, taking hours of valuable time from our team everyday. Glew has transformed this aspect of our business by helping us automate nearly all of our data-related tasks so we can dedicate our energy to analyzing insights and driving sales rather than being bogged down by the daily grind of data preparation. Beyond automating our complex reporting and analytics, we have also been able to utilize Glew to automate other business tasks, such as reconciling payouts and chargebacks. All of this has resulted in significant cost savings for our company, from reducing development expenses to freeing up employee time and avoiding the opportunity costs of delayed insights. It has been an immediate and substantial ROI. **What do you dislike about Glew?** I have encountered a few small quirks/bugs in Looker, but Glew always makes sure to reach out to Looker and submit tickets on our behalf to resolve these issue. **What problems is Glew solving and how is that benefiting you?** Glew has automated the gathering and processing of data from all of our disparate data sources, which allows automate all of our daily data-related tasks and receive business insights much quicker. This is giving our employees more time to focus on decision making and growing sales. It is also saving untold costs in lost opportunities, and if we were to develop such a solution internally. ### 6. Glew is functional, but Mitch Hartjes' support is absolutely priceless! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff P. | Direct to Consumer eCommerce Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Glew?** I really like how we can do most everything that I can do in Excel, but have it automated to avoid having to run into occasional formula or pivot table errors when updating data in dashboards there. The Looker dashboard build is very functional, flexible, and relatively user friendly that provides me with the real time insights I need to be able to pivot my business quickly. Also having Mitch help me to build what I need in the Looker dashboard is incredbily valuable. He is quick to respond and very patient with the asks that I have (as I have had a lot!). He is a great asset for Glew! **What do you dislike about Glew?** It is a big miss that SAP cannot be integrated currently. It is also a miss that the "Starter" area and pretty much all other areas are redudant for me due to limited filter options that doesn't allow me to slice and dice info. The only area that is remotely functional for me are the Looker dashboards. It is also not ideal that I still need to crunch data in a Google document to ensure that the correct data pulls into Glew. Would be nice to have more functionality to be as hands off as possible. **What problems is Glew solving and how is that benefiting you?** it is giving me realtime info to help me make better and informed business decisions and pivot quickly. ### 7. An easy to use all-in-one solution **Rating:** 5.0/5.0 stars **Reviewed by:** Claude F. | Growth Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Glew?** This all-in-one solution is very easy to use and has a lot of integration. The implementation process is very straightforward as well. I use it every day. And the customer support is very helpful and effective in answering any of my questions. **What do you dislike about Glew?** Sometimes, it takes a manual refresh to reload the data but whenever that happens customer service will solve it **What problems is Glew solving and how is that benefiting you?** The biggest need Glew resolved was merging data from different platforms. Glew not only merged all the data but also integrated Looker for easy visualization. ### 8. Best Analytics Platform Available **Rating:** 5.0/5.0 stars **Reviewed by:** Kristofer K. | Director of Financial Planning and Analysis, Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Glew?** Glew is our go-to system to help with complex questions or issues that arise when managing data from different platforms in our online business. A major headache it resolves is the struggle looking at data holistically from BigCommerce, Klavyio, Amazon, Amazon Ads, Google Search and Ads, Facebook, and TikTok. Glew brought all this data together, giving us a more complete picture of our business without the usual data silos. Another big win for us is how Glew helps with the time-consuming task of data analysis. With data consolidated from multiple sources, we save a ton of time that would otherwise be spent on manual analysis. This is crucial for us as it means we can answer tricky business questions in just minutes, a process that would normally take days. Glew is our secret weapon for quickly gaining insights, making smart decisions, and staying on top of the ever-changing online market. **What do you dislike about Glew?** I have yet to run into any issues or lack of functionality of Glew. **What problems is Glew solving and how is that benefiting you?** Glew helped us bring together all of our different platforms of data into one view to have a holistic view of our business insights. ### 9. Glew Plus is a game-changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Pete C. | Digital Performance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2024 **What do you like best about Glew?** We have used Glew as an ETL and BI solution. We love that Glew: - Seemlessly integrates relevant data (Customer Service, Shopify, Ads, Warehousing and custom Google sheets) for all departments. - Dashboards can be created through Looker (which is easy to use) - Dashboards can be scheduled, to all relevant stakeholders (both internal and external). Ultimately, Glew allows us to equip all team-members with the information required to adequately prioritise their time each morning and make informed, quick decisions. **What do you dislike about Glew?** Not able to write SQL / LookML is a slight impediment but also appreciate limiting access is integral to the platform's function. I have been able to visualise 99% of all requirements without it. **What problems is Glew solving and how is that benefiting you?** Understanding how all functions of our business are performing at any given period, what are the specific weak and strong points. ### 10. Great all around software with many functions **Rating:** 5.0/5.0 stars **Reviewed by:** Michael D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Glew?** Glew is great. It gives us so much data reporting for sales, in many different ways. Its flexibility is fantastic too. Really helps us make business critical decisions with stock purchasing and forecasting. Also analyses customer order patterns and retention. Overall, very happy with it, have used for 3 years, will continue to use going forward. **What do you dislike about Glew?** Sometimes the data takes 10-20 seconds to load, when it compiles its the only frustration we have. **What problems is Glew solving and how is that benefiting you?** Glew gives us in depth analystics over our sales, product numbers, order numbers, sales value, cost value, all over a custom date range. It allows us to forecast better, see where we missing sales and see area's of potential growth. ### 11. Comprehensive Analytics Solution for E-commerce Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Jade S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Glew?** As a small business owner in the e-commerce realm, I've tried several analytics platforms to gain insights into my operations, but none have come close to the depth and usability of Glew.io. From the moment I started using Glew, I was impressed by its intuitive interface and comprehensive set of features. I value the product and customer level insights that I'm not able to achieve with any other platform. **What do you dislike about Glew?** The cost was high for us but they are very supportive and willing to work with brands to provide a great analytics tool **What problems is Glew solving and how is that benefiting you?** Housing all analytics into one place for ease of use and simplicity ### 12. A Data Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Glew?** Glew and their team have helped us to grow in our data literacy and to build sophisticated tools that we use to make decisions every day. Every business will have different needs and a different context, but the Glew team knows our business and we are grateful for how hard they work to help us achieve our goals. The pre-built integrations are helpful and quick to set up, and the team has been supportive where we needed to create more custom solutions. **What do you dislike about Glew?** There can be a learning curve to Looker, and ease of implementation will depend on how many custom solutions you need. But during our partnership with the Glew team, they have made strides in both helping get the most out of Looker and simplifying implementations. **What problems is Glew solving and how is that benefiting you?** Glew helps us to combine and report on data from an array of sources. ### 13. The best platform for Data Visualization! **Rating:** 5.0/5.0 stars **Reviewed by:** Vlad P. | CEO, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Glew?** Glew enables e-commerce merchants to report on multiple business KPIs without spending numerous hours in Excel. By directly connecting to over 150 data sources, merchants can maximize their revenue and efficiency by building data visualizations, marketing and operational reports, and executive dashboards. Whether you are a small merchant trying to calculate your Customer Lifetime Value or a large enterprise figuring out Inventory Velocity, Glew is the right option for you! **What do you dislike about Glew?** There are no significant downsides of Glew as a platform. **What problems is Glew solving and how is that benefiting you?** Glew is solving 2 main problems: bringing all data sources into a signle platform and enabling merchants to see the entire business picture in terms of analytics. Together with Glew, we are enabling new and existing merchants with quality data, which allows them to properly react to business challenges. Glew also contributed to business effeciency and profitability of our clients. ### 14. Very Helpful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle W. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Glew?** Glew.io is an amazing analytics aggregation service that allows you to view your data in one location. It has way better searching and filtering abilities than BigCommerce or the other services we have connected to it. It's super easy to make a custom report and view any data you want. The Daily Snapshot email is extremely helpful. **What do you dislike about Glew?** The only downside is how long it takes to load your account which isn't super long. **What problems is Glew solving and how is that benefiting you?** It has much better searching abilities than the platforms we are connecting to it. ### 15. Expensive with a very restrictive contract **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Glew?** If you have one shopify store I can see how the main dashboard would be useful to bring everything together in one place. **What do you dislike about Glew?** Price and contract - the cost is high compared to similar products and there is no way out of the contract. Most SAAS businesses back the quality of their offering by not tying you into long term contracts or making it relatively easy to get out of them - take the hiny as to how good Glew themselves think they are by the fact that they tie you into a long term contract with no chance of escape. Basic features of the dashboard are fine if you have one Shopify store, but you can get the same insight for less form other products. For more advanced users (like us) where you have multiple stores and need to use their Looker integration to perform ETL and proper data visualisation, the features are very limited, particularly for the price. **What problems is Glew solving and how is that benefiting you?** It's not. With multiple shopfuy stores, we need to have a single integrated view of our analytics which Glew can't provide properly even with their Looker integration. Despite it not delivering against their promises, we're locked into a contract for something that doesn't do what we need it to. ### 16. Great company and excellent partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Jack T. | CEO and Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Glew?** Glew consolidates all client data into one spot and makes analysis and dashboard building incredibly simple from there! They're able to take complex and disparate systems and integrate them all together effectively! **What do you dislike about Glew?** With that much data, sometimes data loads slowly, but there's not much any platform out there can do about that! **What problems is Glew solving and how is that benefiting you?** I work with Glew as a strategic partner so my clients are their clients. A lot of times, my clients have too much data in too many different places to where it's hard to create the single source of truth that everyone wants. Glew creates that single source of truth and allows my team to create dashboards and analysis from it so the client can be data-driven the easy way. ### 17. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Alice Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Glew?** Powerful analysis tool for e-commerce, highly recommended! **What do you dislike about Glew?** Analysis on the wholesale side (EDI integration, etc.) **What problems is Glew solving and how is that benefiting you?** Dashboard of KPIs for e-commerce analysis ### 18. Very insightful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Glew?** User friendly, great customer support. Recommend **What do you dislike about Glew?** The reports could be better structured. That's pretty much it. **What problems is Glew solving and how is that benefiting you?** Making e-commerce analytics more accessible. ### 19. Easy to understand data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Glew?** I like the daily emails I receive that give me a high overview of how my site is doing. Its very easy to see if something is going wrong. I like to open up our ad campaigns from Facebook and Google shopping in glew because its easier to understand. **What do you dislike about Glew?** There is a lot of data which is great but sometimes you don't really know what to do with the data. Not really a knock on glew but maybe if ai was implemented it would give better ideas of how it could be implemented. Busy store owners don't always have time to do deep data dives. **What problems is Glew solving and how is that benefiting you?** Getting the data and presenting it in an easy-to-understand manner. ### 20. Easy and Quick Syncing with tons of Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Trey S. | SEO & Web Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Glew?** Glew helps us acheive accurate channel revenue attribution. Not only can we view by channel, but even by campaign. This helps us see what channel/campaign is working and put our dollars in the right place. **What do you dislike about Glew?** With many different features, it's seems difficult to find the exact report I'm looking for, and to be able to get channel revenue for a whole segment of products, rather than have to go through each product indiviudually to see where the orders and being attributed. We are only on the base plan though, and I'm sure custom reporting would solve this issue. **What problems is Glew solving and how is that benefiting you?** Revenue attribution by channel is the biggest issue. Along with other insights that it provides for products and customer segments. Being able to pull this into a .csv file is great too, so I can manipulate the data even further. ### 21. The best analytics tool for my eCom needs! **Rating:** 4.5/5.0 stars **Reviewed by:** Domenick S. | eCommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Glew?** When I first started my eCom role, I was looking for a data tool that would do the following; -Give me an overview of my Shopify store -Also give me detailed reports -Give me an overview of my Amazon Store -Let me zoom in on certain Metrics Glew did all of that! **What do you dislike about Glew?** I haven't found anything that I haven't liked about Glew yet. Their reporting has really helped me with my current eCom Role at a D2C brand. **What problems is Glew solving and how is that benefiting you?** I would say I use the Starter tool the most. In that tool, I am able to review Revenue, Profits, Orders, AOV and all other key metrics in a very convenient snapshot. ### 22. Best customer service from a SaaS I've ever had **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Glew?** Glew was simple to integrate to our platform and came with reports that were setup that our business could use to analyze the data we were collecting. **What do you dislike about Glew?** Understanding your data is difficult and while Glew makes it easier it's still up to you to make the insights that drive value. Thankfully glew has resources to help. **What problems is Glew solving and how is that benefiting you?** We didn't have an affordable solution for collecting and analyzing data. ### 23. Powerful Insights & Hands On Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kathrine S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2023 **What do you like best about Glew?** The most valuable part of Glew for us is the predefined segments. We use these on Facebook, Google, Klaviyo, and other channels to reactivate our customers and find new ones. Katie worked with us to create a discovery deck to show us how to use Glew to its full potential better and even offered suggestions specific to our business. **What do you dislike about Glew?** We wish the custom reporting capabilities were included in the Pro Account. **What problems is Glew solving and how is that benefiting you?** Glew gives insights into CLTV, AOV, and APF, broken down by each channel with just a click of a button. It also generates valuable customer segments and performance overviews we frequently reference. ### 24. Powerful Out of the Box Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer R. | Ecommerce Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Glew?** We discovered that the Glew Starter plan offered analytics that was not available or difficult to extract from Shopify. With this plan, we could instantly access customer LTV and advertising data, which is invaluable for our business. **What do you dislike about Glew?** We have yet to encounter any downsides in working with Glew. Our CSM and their support team is always quick to respond to our inquiries and finding solutions for our needs. **What problems is Glew solving and how is that benefiting you?** By utilizing Glew, we can obtain insights unavailable in Shopify, such as customer LTV, advertising performance and partner segmentation. Glew also enables effortless integration of customer segments into Klaviyo. ### 25. Find your data easily **Rating:** 4.5/5.0 stars **Reviewed by:** Heikki T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Glew?** Glew collects a lot of data from different sources that it is easy and quick to read. **What do you dislike about Glew?** The search fields are annoying because they start searching if there is too much time between clicks. It would be better that it worked by clicking pressing enter. **What problems is Glew solving and how is that benefiting you?** Our ecommerce system has had a poor product management. Glew makes it easy to see what we have sold in a certain period and order more preciselyy. Another key thing is that we have been able to make valuable email segments. ### 26. "Glew" is synonymous with "entrapment" - RUN **Rating:** 0.0/5.0 stars **Reviewed by:** Andrew C. | Ecommerce & Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about Glew?** It made me appreciate platform data and Google Analytics more than ever. **What do you dislike about Glew?** Everything. This platform feels like it was derived as a way to rebrand first-party data and present it as its own. The information is wrong half the time, which they're aware of and will proceed to say "that is a bug that our engineers are currently working on". The data can't be configured in any functional way. You're stuck into using what are essentially pitiful segmentation tools and that's about it. If you're using this as a data tool for Shopify Plus and a Klaviyo/Recharge/Facebook stack, the information gathered from Shopify + Google is 100% of the time more accurate. This is also the case with almost every single other platform. The worst part is they seem to be aware that their platform has no purpose and their only way to make money is pushing you through a shiny demo process, which turns into a year-long contract @ approximately $250/month -as the only option- and then slotting you into the dumpy platform. At that point you'll have realized what a grave mistake you made. This contract doesn't just go for 1-year. It'll automatically roll into a second-year contract with absolutely no notice provided; seriously, 0 notice. This information is not present in their dashboard and there is no way to access it without reaching out via their "chat" widget (aka: email). When asking to cancel you'll receive the following responses (verbatim): Email Response #3: "Glew runs off of an auto renewal process please see section 6:6 in our terms and conditions." Email Response #4: "Unfortunately, my hands are tied when it comes to editing subscription length or price once it is locked in by the auto renewal." Do not use this platform under any circumstance. Take our experience and look at something like Report Pundint or just hire a dev to setup Data Studio for half the cost of their yearly contract. The name "Glew" really says it all: "you're stuck with us". **What problems is Glew solving and how is that benefiting you?** N/A ### 27. Powerful Data overview **Rating:** 4.5/5.0 stars **Reviewed by:** Remo T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2023 **What do you like best about Glew?** Easy to connect and you get an overview of all the relevant data. I love the daily report to get an overview. **What do you dislike about Glew?** The paid solutions gives you impressive insights about your business, customers etc. Unfortunately for us as a very small company the paid solution was to expensive. However when you have the time to work with the data then the paid solution is definitely worth it. **What problems is Glew solving and how is that benefiting you?** E-commerce reporting of data from different sources ### 28. Simple tool + Powerful Results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Glew?** The layout of the tool is straightforward to understand. The customer and product insights are unique. Would recommend the webinars; they help get beyond the primary insights of the tool. **What do you dislike about Glew?** Takes some time to learn, other than that nothing to report. **What problems is Glew solving and how is that benefiting you?** Customer LTV, Product insights, Campaign insights down to product purchased on a campaign level. Powerful customer segmentation for email pushes. ### 29. Convenient but not Accurate **Rating:** 1.5/5.0 stars **Reviewed by:** Zach S. | Retention Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Glew?** The ease of all of your data being fed into one place. **What do you dislike about Glew?** Data was often not accurate and adding new data sources was hard. The visualization was also subpar. **What problems is Glew solving and how is that benefiting you?** Having all of our data in one place. ### 30. Bait and Switch **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Glew?** The pre-built reports are visually impressive. They have an impressive list of connectors. **What do you dislike about Glew?** 1. This is your classic bait and switch. As an accounting firm that was looking for a product that had an agency model, we asked about the plausibility of having a Xero connector built. Our offering would be dashboards that tied e-commerce data with data from the client's Xero account. They said a Xero connector was already in progress and was asked for by a couple of other clients and that it would be ready 2-3 months after our contract was signed. After 6 months, we started doing regular check-ins about the status of the connector. We got very vague answers about how it was being worked on. We even provided test credentials to them in an attempt to help out and speed up the process. After 10 months and numerous more check-ins, we asked for a discount as they still had not delivered a crucial part of our offering to customers. Once our initial 12-month contract elapsed, we cancelled as it became clear they were never planning on fulfilling their promise to us. We wasted thousands of dollars on a half-baked product. We signed our initial contract in February 2021. It is now June 2022 and no sign of the Xero connector on their integrations page 15 months later. 2. While we did onboard some clients, it was usually a painful experience. It became clear that connecting anymore than just the Shopify and Google Analytics integrations on an initial sync caused massive problems. If any more than those two were connected on the initial sync, it usually broke or would hang for numerous days before we had to inquire with the support team and they would let us know it had broken. We'd have to let the customer know to restart the process. Terrible initial user experience. 3. We built a few customer dashboards through the BI Tunnel. However, security issues were massive here. We would deploy a custom dashboard to a particular client's BI Tunnel, then a couple of weeks later, that particular dashboard would show up in every client's BI Tunnel. This was not a one-off either, it would happen almost every month. Clients were understandably angry and worried that their own data was now visible to others in the product. **Recommendations to others considering Glew:** If you are thinking about Glew Plus as an agency model; buyer beware and look elsewhere. **What problems is Glew solving and how is that benefiting you?** Had they fulfilled their promises that were set up when we signed our agreement, Glew would have been a suitable BI tool for our agency model as long as they had figured out their buggy implementation and security issues. ### 31. Powerful analytics out of the box **Rating:** 4.0/5.0 stars **Reviewed by:** Miona M. | Head of CRM & BI, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Glew?** The fact that you can easily integrate with Google Analytics, Shopify, Loyalty Lion, Google, Facebook and Klaviyo and easily stitch together the data. **What do you dislike about Glew?** Lack of customization in the reports, unless you pay extra for BI Tunnel - which in our case would be too time consuming instead. **What problems is Glew solving and how is that benefiting you?** Business intelligence, CRM analytics and key performance indicators. ### 32. Protect yourself before doing business, Other reviews regarding billing/termination are true. **Rating:** 0.0/5.0 stars **Reviewed by:** 🔹 James G. | Director of Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Glew?** Very easy to connect with a lot of ready-made reporting. They have a lot of connectors that are eCommerce focused and unique among BI platforms **What do you dislike about Glew?** Customer service is lacking, and don't expect them to guarantee the satisfaction of their platform. We had issues across two months that rendered the platform unusable. We tried to cancel and spoke with multiple representatives and company leadership, and no one took any responsibility for their software failing us. Their best offer was 50% off two months of the subscription. **Recommendations to others considering Glew:** If you do want to pursue a partnership with Glew, MAKE SURE YOU ARE PROTECTED IN THE AGREEMENT AND THERE IS LANGUAGE THAT PROTECTS YOUR ABILITY TO TERMINATE. Do not settle for any excuses, they will not stand behind their product and they will not protect your satisfaction. **What problems is Glew solving and how is that benefiting you?** Haven't found any benefits for the last 6 months, just trying to cancel and wait out our contract. We began using another BI solution due to Glew not functioning. ### 33. Update: Too Rigid For Custom Reporting **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Glew?** The ability to review multiple channel penetration data for a clear shot of profitability is amazing. We can see which channels to appropriately focus on spend on. Update: Many issues with attribution reporting here. Never good to see 50%+ of revenue from 'unknown' channel due to missing data from customer's first order/first channel attribution. **What do you dislike about Glew?** Implementation. Reviewing multiple sources of data to ensure everything is correct, only to find one piece of data pulled incorrectly led to me getting very frustrated. Bad data in = bad data out. Update: Extremely rigid and not open to making any adjustments on the daily snapshot email. Several incorrectly defined metrics (ex: total email opens for email open % instead of the correct total UNIQUE email opens). I've seen support tickets take 3+ months to get handled. At a certain point I feel like I'm a QA employee for their platform. **Recommendations to others considering Glew:** If you can push through the headaches of the implementation period, its worth it. Just understand, the analytics are only as good as the data you input. **What problems is Glew solving and how is that benefiting you?** A clear business analytics solution. It is amazing to see profitability by channel, factoring in ad spend, cost of goods, and LTV. We can see where to spend more accurately for the largest ROI. Update: Easily tracking LTV and defining a customer lapse point have been very helpful metrics to review with clients. These vanity metrics help explain bottlenecks for clients not understanding how to ultimately scale their business. ### 34. Pretty good tool for some quick insights without having to pull data yourself. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Glew?** Saves me a lot of time when I can easily pull metrics like LTV, repeat purchase rate without having to export spreadsheets and do it myself. Gives great insight on new purchases vs repeat purchases. A great way to segment customers based on behavior and export them if you want to market to them. We use other email marketing tools that have these features built-in so we don't use it in Glew but it would be nice if we didn't have access elsewhere. Pretty responsive customer service. **What do you dislike about Glew?** Sometimes takes a lot of time for reports to generate. **What problems is Glew solving and how is that benefiting you?** Easy way to get access to KPIs that I need to report on weekly without having to export data myself. ### 35. Amazing tool for Merchants. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Glew?** As a data aggregator, glew makes complicated reports easy to build for merchants that might not be adept but also has incredible tools to get as granular as you desire. **What do you dislike about Glew?** Glew Pro plan is lacking integrations most clients are using which calls for Glew Plus upgrade. **Recommendations to others considering Glew:** With the constant evolution of ecommerce, glew is an incredible tool to organize and make the most use of your valuable data. **What problems is Glew solving and how is that benefiting you?** Glew is solving problems for merchants with smaller teams that can easily build and segment reports to be delivered daily, weekly, or monthly. For larger clients who have a deeper tech stack, glew helps with aggregating all that data into one dashboard. ### 36. You get what you pay for **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Glew?** Easy to connect to sales & marketing channels and out-of-the-box dashboards. Easy to share information with colleagues and leadership. Account managers are helpful when you ping them. Inventory reports are helpful. **What do you dislike about Glew?** Reporting is not flexible. Refreshing a report can take a long time to load. Found automated reports to be buggy & not refreshed suitably, so need to pull manually. **Recommendations to others considering Glew:** Take inventory of your needs and what you really want to understand from your reporting. If you decide to sign-up, try it out & work with an account person to look for solves when something isn't working as you want it to. **What problems is Glew solving and how is that benefiting you?** Typically, trying to make the most of the product. Ad-hoc meetings for specific use-cases like figuring out loyalty tiers based on spend cohorts. Asked about how to dig deeper, but capabilities are not there unless you are willing to pay for custom reporting. ### 37. Broken report and data security problem **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Glew?** There is really no upside to Glew at this point. **What do you dislike about Glew?** 1. we had multiple Shopify connected to Glew, and if you open your tool in multiple tabs, source data configuration for each of our glew instance will cross and Shop A glew reports will start pulling data from Shop B's shopify store data. This happens entirely randomly and it happened to us 3 times 2. Last click attribution report is completely broken and it was not able to report on the last click source accurately. If you use this to drive your marketing decision, you are massively misguided. We had raised the issue with the multiple stores and how data are loaded from the wrong store. There was no concrete fix for the issue until Oct. We had raised the issue with last click attributions in Oct, so far there is no real engineering solution for the problem after 2 weeks. If you would like to pay hundreds of dollar a month to help them debug their issues, this is the best place for it. **What problems is Glew solving and how is that benefiting you?** I was aiming to get insight on the last click and first-order attribution with my cost of goods sold factored in. So far i got none of that and i learned how to complain about issues and be very patient with people. ### 38. Easy to integrate and understand **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Glew?** I don't know what our team would do without the Daily Reports summary from Glew. It is a simple way to track so many key KPIs on a daily basis across our entire customer journey. Their customer service is also extremely responsive. **What do you dislike about Glew?** There's not much I dislike about Glew. Sometimes there are occasional malfunctions with the data integrations, but the Glew team is fast to fix them and very responsive. **What problems is Glew solving and how is that benefiting you?** We have a lot of different data sources so aggregating them into one view and makes it easy for us to track progress on a daily basis and gives us a source of truth. ### 39. Glew = key integration software for full spectrum online sales and marketing dashboard. **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua B. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Glew?** The ability to pull together analytics from multiple platforms and automate reports for informed decision-making relative to online sales and marketing. **What do you dislike about Glew?** The system takes some time to learn - like anything - in order to ensure that you are maximizing your use of the service. But its worth it. **Recommendations to others considering Glew:** If you are looking to integrate metrics across platforms to gain key insights for making decisions in your online business, Glew should cetainly be explored and considered. **What problems is Glew solving and how is that benefiting you?** We were able to automate metric reports, saving valuable staff time. Our team was always to show up to a meeting having reviewed the same information. ### 40. Powerful multi tool **Rating:** 5.0/5.0 stars **Reviewed by:** Matt W. | Founder - Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Glew?** Glew saves me significant time every single month. From easy to use client reporting to building high converting custom audiences.. Glew is worth every penny. **What do you dislike about Glew?** Can't think of anything. The tool has been great, and the team has been super helpful and responsive. **What problems is Glew solving and how is that benefiting you?** Client reporting. KPI monitoring and strategic decision-making. More accurate ad-generated revenue. Custom audiences.. the list goes on. ### 41. Amazing, user friendly analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca F. | Director Of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Glew?** Customer support, the user friendly interface, and the deep dive of analytics **What do you dislike about Glew?** Its so vast and can do so much it can be overwhelming! **What problems is Glew solving and how is that benefiting you?** We have been able to really dive into analytics that Shopify doesnt make readily available. ### 42. Love glew **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Glew?** one stop analytics stop that I can use to get a pulse on how my store and channels are doing as a whole. **What do you dislike about Glew?** some of the features I would like are reserved for glew plus **What problems is Glew solving and how is that benefiting you?** knowing where we are at with inventory and getting snapshots of high level marketing performance ### 43. Glew is the amazing!! **Rating:** 5.0/5.0 stars **Reviewed by:** Annie D. | Marketing and E-Comm Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Glew?** I love the ability to see all our data in one place. **What do you dislike about Glew?** The platform runs a bit slow sometimes. Load time can take a while. **What problems is Glew solving and how is that benefiting you?** We are able to visually see what products people are purchasing and segment our customers so we are able to better target them. ### 44. Glew is a Great Analytical Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel H. | Senior PR Lead & Partnerships, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2021 **What do you like best about Glew?** Before we discovered Glew, we were calculating a lot of information on our own like LTV and CAC. With Glew, this platform has made our life so much easier by automating all of it and being able to see if all laid out. Also, the training was great. **What do you dislike about Glew?** There is a lot on the platform to understand but once you do - it's easy and super helpful! **What problems is Glew solving and how is that benefiting you?** Before we discovered Glew, we were calculating a lot of information on our own like LTV and CAC. We would also like to see all of our analytics all in one place and Glew helps us have that. It is extremely helpful to show investors. ### 45. Big picture, simplified. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Glew?** AOV, LTV, revenue broken down by individual channels, RCR, seeing everything in one window that can help us make business decisions! **What do you dislike about Glew?** The only dislike is the pricing for glew+ and additional features. It's a BIG price jump between a regular subscription and an upgrade. **What problems is Glew solving and how is that benefiting you?** We've solved a lot of attribution problems and have learned where to invest more (Facebook vs. Google for example), we've also learned a lot about returning customers and their value! ### 46. A ton of connections at a very competitive price! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Glew?** Daily reports, ability to integrate all of our apps, and the support. **What do you dislike about Glew?** Been using for over a year... nothing so far. **What problems is Glew solving and how is that benefiting you?** One stop reporting from all of our systems. ### 47. Bad Billing and Business Practices **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2021 **What do you like best about Glew?** The platform itself has valuable insights. **What do you dislike about Glew?** Terrible business practices around billing and when you try to cancel, they don’t let you just cancel. And even then, when they finally confirm it, they charge you again. Then they say it will take 10 business days to get the refund. Still waiting. **Recommendations to others considering Glew:** Look elsewhere, the pain of canceling and dealing with their billing is not worth it. **What problems is Glew solving and how is that benefiting you?** Sales attribution. ### 48. Good starter attribution and analytics tool **Rating:** 3.5/5.0 stars **Reviewed by:** Grace L. | Associate Performance Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Glew?** Ease of use and visualizations, as well as trend reports **What do you dislike about Glew?** Customizability and segment creation flexibility. **What problems is Glew solving and how is that benefiting you?** Reporting and multi-channel attribution ### 49. Good concept, but disappointing **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2021 **What do you like best about Glew?** The visually impressive analytics. They look good. **What do you dislike about Glew?** Customer support is pretty awful. The software stopped working and we couldn't get a straight answer why for about weeks and weeks... they kept billing us while the software wasn't working. **Recommendations to others considering Glew:** If it works for you, fantastic. But after dealing with awful customer support I wish I'd gone with Metrilo. **What problems is Glew solving and how is that benefiting you?** It used to help us impress our clients, but now our clients are upset with us because of Glew going down. ### 50. Easy Data Visualization **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa P. | Ecommerce Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2021 **What do you like best about Glew?** The multiple levels of customer segmentation data, easy to understand LTV and integration with Klaviyo for Active and Lost Customer segments that can also be used for paid acquisition retargeting **What do you dislike about Glew?** Have sometimes experienced a glitch when trying to load previous years historical data via segmentation but always quickly resolved by support **What problems is Glew solving and how is that benefiting you?** At a smaller company, it's so helpful to be able to see data at first glance and have both micro and macro levels of data depending on what you’re looking for, in one easy, visual dashboard. ## Glew Discussions - [How can we get a clearer picture of channel attribution for stores that have migrated customer profiles over?](https://www.g2.com/discussions/how-can-we-get-a-clearer-picture-of-channel-attribution-for-stores-that-have-migrated-customer-profiles-over-9d532636-f54a-4aba-bd7f-5ac6f9d76dbb) - 1 comment, 1 upvote - [How can we get a clearer picture of channel attribution for stores that have migrated customer profiles over?](https://www.g2.com/discussions/33486-how-can-we-get-a-clearer-picture-of-channel-attribution-for-stores-that-have-migrated-customer-profiles-over) - 1 comment - [View Glew pricing details and edition comparison](https://www.g2.com/products/glew/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+15%3A59%3A00+-0500&secure%5Bsession_id%5D=feb71026-797e-4489-a270-6891c9b3323d&secure%5Btoken%5D=af9095aaca861e3dc3e0cd9f45ba6d34a31ced068de35d5267f91f6f289ffaa0&format=llm_user) ## Glew Features **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Data Management** - Data Types - Consolidation - Cleansing - Validation - Correction **Administration** - Data Storage - A/B Testing - Integrations **Analytics** - Forecasting - KPIs - Dashboards - Integration **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Retail Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Glew Alternatives - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - 4.5/5.0 (1,326 reviews) - [Triple Whale](https://www.g2.com/products/triple-whale/reviews) - 4.5/5.0 (476 reviews) - [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) - 4.4/5.0 (1,074 reviews)