--- title: Gatekeeper Reviews meta\_title: 'Gatekeeper Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 91 reviews by the users' company size, role or industry to find out how Gatekeeper works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 91 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Gatekeeper Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **user-friendly design** of Gatekeeper, praising its ease of use and efficient functionality. [(23 mentions)](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917667&qs=pros-and-cons#reviews) Users praise the **responsive customer support** from Gatekeeper, highlighting their timely assistance and helpful team members. [(14 mentions)](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917163&qs=pros-and-cons#reviews) Users find **contract management easy and efficient** with Gatekeeper, benefiting from templates and superb customer support. [(11 mentions)](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917329&qs=pros-and-cons#reviews) Users find the **implementation process straightforward** , supported by a proactive and responsive team, ensuring a seamless experience. [(11 mentions)](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917314&qs=pros-and-cons#reviews) Users value the **customization options** of Gatekeeper, which enhance functionality and streamline contract management processes. [(9 mentions)](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1918051&qs=pros-and-cons#reviews) Users desire **customization options** and better ERP integration in Gatekeeper, limiting its overall utility for some. [(8 mentions)](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917856&qs=pros-and-cons#reviews) Users find **limited customization options** frustrating, as they require significant effort and may not meet individual needs. [(6 mentions)](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917566&qs=pros-and-cons#reviews) Users find the **additional modules expensive** , leading to concerns about the overall pricing structure and budgeting. [(5 mentions)](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917934&qs=pros-and-cons#reviews) Users find the **high fees** for additional modules to be a significant drawback of Gatekeeper. [(5 mentions)](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1918071&qs=pros-and-cons#reviews) Users report **poor customer support** , facing challenges even after submitting Tech support requests for issue resolution. [(4 mentions)](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917457&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Gatekeeper ##### 1. Ease of Use Users commend the **user-friendly design** of Gatekeeper, praising its ease of use and efficient functionality. [ See 23 mentions ](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917667&qs=pros-and-cons#reviews) See Related User Reviews DD David d. Enterprise (\> 1000 emp.) 4.5/5 "Easy-to-Connect CLM with a Powerful API" What do you like about Gatekeeper? Gatekeeper is an easy-to-connect tool. It has a powerful API, and it provides a great solution as a CLM. CW Cathy W. Enterprise (\> 1000 emp.) 5.0/5 "Gatekeeper review" What do you like about Gatekeeper? The ease in which to make changes to anything. It's also very user friendly ##### 2. Customer Support Users praise the **responsive customer support** from Gatekeeper, highlighting their timely assistance and helpful team members. [ See 14 mentions ](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917163&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 3.5/5 "Consolidating Contract Repositories Simplified" What do you like about Gatekeeper? User-friendly design, exceptional client service, and a wide range of features. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "User friendly, intuitive system" What do you like about Gatekeeper? Gatekeeper is a very user friendly system, with implementation thoroughly supported by the Gatekeeper team. The intuitive system makes it straigh ##### 3. Contract Management Users find **contract management easy and efficient** with Gatekeeper, benefiting from templates and superb customer support. [ See 11 mentions ](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917329&qs=pros-and-cons#reviews) See Related User Reviews MG mayank g. Mid-Market (51-1000 emp.) 5.0/5 "Best tool for contract management" What do you like about Gatekeeper? It is easy to use and has a beautiful user interface. It helps me keep an eye on every contract.It is easy to implement. ![Oliver G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliver G.") OG Oliver G. Enterprise (\> 1000 emp.) 4.5/5 "Compliance with agreements" What do you like about Gatekeeper? Gatekeeper has allowed me to manage contracts more quickly and perfectly, legally and as required, while also allowing me to manage electronic signatu ##### 4. Implementation Ease Users find the **implementation process straightforward** , supported by a proactive and responsive team, ensuring a seamless experience. [ See 11 mentions ](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917314&qs=pros-and-cons#reviews) See Related User Reviews DD David d. Enterprise (\> 1000 emp.) 4.5/5 "Easy-to-Connect CLM with a Powerful API" What do you like about Gatekeeper? Gatekeeper is an easy-to-connect tool. It has a powerful API, and it provides a great solution as a CLM. MG mayank g. Mid-Market (51-1000 emp.) 5.0/5 "Best tool for contract management" What do you like about Gatekeeper? It is easy to use and has a beautiful user interface. It helps me keep an eye on every contract.It is easy to implement. ##### 5. Customization Users value the **customization options** of Gatekeeper, which enhance functionality and streamline contract management processes. [ See 9 mentions ](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1918051&qs=pros-and-cons#reviews) See Related User Reviews ![Lawrence B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lawrence B.") LB Lawrence B. Small-Business (50 or fewer emp.) 4.5/5 "Gatekeeper, it just works well!" What do you like about Gatekeeper? Gatekeeper is stellar as a robust access control solution with several impressive strengths. First and foremost, its automated security protocols simp ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "User friendly, intuitive system" What do you like about Gatekeeper? Gatekeeper is a very user friendly system, with implementation thoroughly supported by the Gatekeeper team. The intuitive system makes it straigh ### 5 Cons or Disadvantages of Gatekeeper ##### 1. Missing Features Users desire **customization options** and better ERP integration in Gatekeeper, limiting its overall utility for some. [ See 8 mentions ](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917856&qs=pros-and-cons#reviews) See Related User Reviews DD David d. Enterprise (\> 1000 emp.) 4.5/5 "Easy-to-Connect CLM with a Powerful API" What do you dislike about Gatekeeper? Gatekeeper is great at what it does, and it offers a wide variety of connectors. That said, it’s still missing a connector for Power Automate. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.0/5 "somehow a pioneering function in Germany/ German-speaking part of Europe" What do you dislike about Gatekeeper? High effort to customize, own version, no German available. ##### 2. Limited Customization Users find **limited customization options** frustrating, as they require significant effort and may not meet individual needs. [ See 6 mentions ](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917566&qs=pros-and-cons#reviews) See Related User Reviews MG mayank g. Mid-Market (51-1000 emp.) 5.0/5 "Best tool for contract management" What do you dislike about Gatekeeper? It is also difficult to customize also a little bit expensive. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 3.5/5 "Consolidating Contract Repositories Simplified" What do you dislike about Gatekeeper? It lacks full customisation options and package sales may feel restrictive. ##### 3. Expensive Users find the **additional modules expensive** , leading to concerns about the overall pricing structure and budgeting. [ See 5 mentions ](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917934&qs=pros-and-cons#reviews) See Related User Reviews MG mayank g. Mid-Market (51-1000 emp.) 5.0/5 "Best tool for contract management" What do you dislike about Gatekeeper? It is also difficult to customize also a little bit expensive. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "User friendly, intuitive system" What do you dislike about Gatekeeper? The additional modules are quite expensive. Some custom developments cannot be made unless voted for in the Ideas Forum, which means they may never ##### 4. High Fees Users find the **high fees** for additional modules to be a significant drawback of Gatekeeper. [ See 5 mentions ](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1918071&qs=pros-and-cons#reviews) See Related User Reviews MG mayank g. Mid-Market (51-1000 emp.) 5.0/5 "Best tool for contract management" What do you dislike about Gatekeeper? It is also difficult to customize also a little bit expensive. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "User friendly, intuitive system" What do you dislike about Gatekeeper? The additional modules are quite expensive. Some custom developments cannot be made unless voted for in the Ideas Forum, which means they may never ##### 5. Poor Customer Support Users report **poor customer support** , facing challenges even after submitting Tech support requests for issue resolution. [ See 4 mentions ](https://www.g2.com/products/gatekeeper/reviews?filters%5Bsentiment_snippet%5D=1917457&qs=pros-and-cons#reviews) See Related User Reviews ![Lawrence B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lawrence B.") LB Lawrence B. Small-Business (50 or fewer emp.) 4.5/5 "Gatekeeper, it just works well!" What do you dislike about Gatekeeper? I gave it a 9 and not a 10 for this reason, the initial setup and configuration was a bit technical, requiring more IT support than expected.We made t KR Kana R. Enterprise (\> 1000 emp.) 4.0/5 "User friendly Contract DBMS with lots of integrations to other systems" What do you dislike about Gatekeeper? Core fields not customizable (atleast the name and place where the field is placed should be customizable) Solution to an issue cannot be done at eac ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Enterprise (\> 1000 emp.) 12/6/2023 "Forest Lawn" 5/5 What do you like best about Gatekeeper? There are lots of customization options to meet our needs. Review collected by and hosted on G2.com. What do you dislike about Gatekeeper? There isn't anything that I dislike about it. The program meets and surpasses our needs. Review collected by and hosted on G2.com. What problems is Gatekeeper solving and how is that benefiting you? We needed a program to help manage our vendors with a simple way to group them by vendor type. This will also help us with tracking vendor insurance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 7/13/2023 "Gatekeeper Review" 4/5 What do you like best about Gatekeeper? Contract management is quite easy and lots of template options. It's fairly easy to set things up yourself with minimal/no help from Gatekeeper. Also the Onboarding is super efficient and relatively easy to tailor to internal processes. Review collected by and hosted on G2.com. What do you dislike about Gatekeeper? No connection at the moment to our ERP; would be great to have the actual spend in Gatekeeper to monitor with contracted amount. Review collected by and hosted on G2.com. What problems is Gatekeeper solving and how is that benefiting you? Helps us with our Supplier Onboarding and ensuring we have the relevant approvals to complete the process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AS Alem S. Enterprise (\> 1000 emp.) 5/10/2023 "Global Admin user" 3.5/5 What do you like best about Gatekeeper? It is easy to customize. It can be intermediating at first, but it is easy to use and understand how it works. Review collected by and hosted on G2.com. What do you dislike about Gatekeeper? Difficult to solve issues even after submitting a Tech support request. Review collected by and hosted on G2.com. What problems is Gatekeeper solving and how is that benefiting you? It is streamlining our process, there are a few issues that we see, but it is helping us automate the onboarding and maintaining of our vendors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Antwan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antwan H.") AH Antwan H. Senior Specialist, Paid Search Small-Business (50 or fewer emp.) 4/20/2023 "Love Gatekeeper!" 4.5/5 What do you like best about Gatekeeper? The ease of vendor management is what I love the most about Gatekeeper. I can easily renew or cancel my contract right in the platform. The automation is also a huge plus. Review collected by and hosted on G2.com. What do you dislike about Gatekeeper? I wish the charts were able to display more data at one time. Would love to have multiple data points on each axis. The pricing is also a bit high. I would love to see SLAs incorporated on the Essentials plan. Review collected by and hosted on G2.com. What problems is Gatekeeper solving and how is that benefiting you? Gatekeeper is solving all of my vendor management issues. Prior to Gatekeeper, I was using physical documents to try to keep up with everything and it made it impossible. Gatekeeper has saved me. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production") AF Verified User in Food Production Mid-Market (51-1000 emp.) 3/31/2023 "Highly recommend Gatekeeper" 5/5 What do you like best about Gatekeeper? It is excellent to keep your suppliers organised! I can manage all my suppliers, contracts, and even send reminders. The customer service is also outstanding, I was always able to organize a call in the next couple of days if needed, and my emails get answered very quickly; thanks Nick! Review collected by and hosted on G2.com. What do you dislike about Gatekeeper? Can't think of anything right now, it is very straight forward Review collected by and hosted on G2.com. What problems is Gatekeeper solving and how is that benefiting you? Gatekeeper is helping me to manage all my contracts and suppliers. I can see the end date very clear and I can also send reminders when a contract is about to expire Nick showed me how to create a workflow and to Bulk import TODAY! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 5/24/2023 "Gatekeeper" 5/5 What do you like best about Gatekeeper? A great and easy tool for all our contract & supplier management Review collected by and hosted on G2.com. What do you dislike about Gatekeeper? The only bug bear would be the time not changing with the clock change. All time stamps are currently an hour behind the actual action time Review collected by and hosted on G2.com. What problems is Gatekeeper solving and how is that benefiting you? They've just added the ability to move documents from messages on cards to the form which has been a great addition to save some time! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![viktoriya v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "viktoriya v.") VV viktoriya v. Contract & Vendor Management Support Enterprise (\> 1000 emp.) 4/27/2023 "Gatekeeper - great platform and fantastic people!" 5/5 What do you like best about Gatekeeper? Super friendly-user platform. Easy to learn. Review collected by and hosted on G2.com. What do you dislike about Gatekeeper? Use it for 2 months only, so far everything is good. Review collected by and hosted on G2.com. What problems is Gatekeeper solving and how is that benefiting you? shows contract extension shows spending with vendors comfortable signing process adaptability per business need contracts/documents repository Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 3/31/2023 "Helpful, knowledge employees, easy to use platform" 5/5 What do you like best about Gatekeeper? Having all of our contracts and suppliers in a single place. The automated workflows are great to help us build a sustainable procurement function. The team members at Gatekeeper are always helpful and knowledgable and able to provide feedback effectively. Review collected by and hosted on G2.com. What do you dislike about Gatekeeper? The additional modules are quite expensive and big jump in costs between bands. Review collected by and hosted on G2.com. What problems is Gatekeeper solving and how is that benefiting you? Having all contracts in a centralised place and ensuring we don't miss contract renewals Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 4/11/2023 "Rohlik Group review of Gatekeeper" 5/5 What do you like best about Gatekeeper? It is very user friendly and bring clarity into our day-to-day contract management. Review collected by and hosted on G2.com. What do you dislike about Gatekeeper? External questionnaire form for new contract requests. This should be incorporated into Gatekeeper environment on the entry-price level. Review collected by and hosted on G2.com. What problems is Gatekeeper solving and how is that benefiting you? It give clear ownership in the approval workflows. Moreover it gives all employement better visibility over their contracts. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 5/17/2023 "Gatekeeper is a fantastic product can assist with automation of processes" 5/5 What do you like best about Gatekeeper? simple approach, easy to use and configure Review collected by and hosted on G2.com. What do you dislike about Gatekeeper? nothing specific the improvements that are in the roadmap are looking to improve all the time Review collected by and hosted on G2.com. What problems is Gatekeeper solving and how is that benefiting you? Automating Due Diligence process sign offs Review collected by and hosted on G2.com. 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