--- title: Gatekeeper Reviews meta_title: 'Gatekeeper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 94 reviews by the users' company size, role or industry to find out how Gatekeeper works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 94 scale: '5' date_modified: '2026-10-05' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Gatekeeper Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the user-friendly design of Gatekeeper, appreciating its ease of use and exceptional client service. (23 mentions)
Users praise Gatekeeper's exceptional customer support, highlighting the team's dedication and effectiveness in assisting users. (14 mentions)
Users find contract management easy with Gatekeeper, benefiting from efficient onboarding and streamlined processes. (11 mentions)
Users find implementation easy with Gatekeeper, thanks to friendly support and intuitive features that enhance user experience. (11 mentions)
Users love the customization options in Gatekeeper, enhancing user experience and adapting to unique business needs. (9 mentions)
Users are frustrated by missing features like customization options and integration with ERP systems in Gatekeeper. (8 mentions)
Users find limited customization frustrating, as it prolongs modifications and restricts personal adjustments to configurations. (6 mentions)
Users find the product expensive, noting that pricing could be improved and additional modules significantly increase costs. (5 mentions)
Users find the high fees for additional modules to be a significant drawback, impacting overall value. (5 mentions)
Users report poor customer support, facing challenges even after submitting Tech support requests for issue resolution. (4 mentions)

5 Pros or Advantages of Gatekeeper

5 Cons or Disadvantages of Gatekeeper

BS
Brian S.
Head of Procurement and Inventory
Mid-Market (51-1000 emp.)
"Ease of Use"
4.5/5
What do you like best about Gatekeeper?

There are number of good things I like about Gatekeeper, the Dashboard, the layout but most of all, the ease of use.

Anyone who has got basic knowledge of using an online portal can definitely use Gatekeeper, whether for adding new contract, uploading an updated agreement to an existing contract, adding new users etc.

It also has got an almost unlimited guide resources if ever any find themselves stuck somewhere whilst using the system.

And before i forget as well, they offer a robust implementation process where a dedicated Gatekeeper guru takes time to go through individual sections of Gatekeeper to ensure that from day 1 of going "Live" with Gatekeeper, any user(s) are well equipped to using the sytem. Review collected by and hosted on G2.com.

What do you dislike about Gatekeeper?

As they say, no system is perfect but really hard to say what i dislike about Gatekeeper and leave it at that. Review collected by and hosted on G2.com.

ARUSHI P.
AP
ARUSHI P.
Business Analyst Cybersecurity Practice and Alliances
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Vendor Lifecycle Manager"
3.5/5
What do you like best about Gatekeeper?

The ease of use, integration, and implementation, as well as the simple centralized features, and the frequency at which I use it at my workplace. Review collected by and hosted on G2.com.

What do you dislike about Gatekeeper?

The customer support is not very quick; it has a long response time. Review collected by and hosted on G2.com.

Oliver G.
OG
Oliver G.
analyst
Enterprise (> 1000 emp.)
"Compliance with agreements"
4.5/5
What do you like best about Gatekeeper?

Gatekeeper has allowed me to manage contracts more quickly and perfectly, legally and as required, while also allowing me to manage electronic signatures without having to contact third parties. The pre-designed templates and automation streamline processes and make everything easier to complete, ensuring that none of the important information is left out of the contract. Review collected by and hosted on G2.com.

What do you dislike about Gatekeeper?

It is a very useful platform with unique processes that have reduced the workload without causing any major issues or failures. Review collected by and hosted on G2.com.

Verified User in Executive Office
UE
Verified User in Executive Office
Small-Business (50 or fewer emp.)
"New user to using the Gatekeeper program"
5/5
What do you like best about Gatekeeper?

Personally, the use of the application shows the ease in my case to process contracts in an efficient way, the questions are clear and precise, the follow-up and sending of emails for my company's notifications arrive instantly, the things to highlight the transparency in my organization's approvals, being able to upload more documents to facilitate and viewing of documents, when using the application more frequently it is easier than the previous times! Review collected by and hosted on G2.com.

What do you dislike about Gatekeeper?

The language, in general the language should be changed in all the sections, maybe there is a place where you can change it, I have not discovered it yet. Thank you! Review collected by and hosted on G2.com.

Balkrishna K.
BK
Balkrishna K.
Senior Business Analyst
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Review of Gatekeeper Platform"
5/5
What do you like best about Gatekeeper?

This platform is a really good for the contract management. Very good support and easy integration. Easy for implementation Review collected by and hosted on G2.com.

What do you dislike about Gatekeeper?

Nothing to dislike as of now. If anything i found, I'll update. Review collected by and hosted on G2.com.

MG
mayank g.
software developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Best tool for contract management"
5/5
What do you like best about Gatekeeper?

It is easy to use and has a beautiful user interface. It helps me keep an eye on every contract. It is easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Gatekeeper?

It is also difficult to customize also a little bit expensive. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
AR
Verified User in Renewables & Environment
Mid-Market (51-1000 emp.)
"Simple and intuitive"
4/5
What do you like best about Gatekeeper?

Gatekeeper has a super friendly user interface and this makes navigation and finding contracts either by type of contract or client easy. Although we are a small company, GateKeeper has made a massive difference to our contract management. We can now easily track expiry dates (and be alerted to them), find key information on contracts at the touch of a button and collaborate as a team as they are drafted. Creating contracts from the generation form is also super quick and very easy. The data fields are customizable, which was important to us and the system seems very scalable for when your company grows, with various add-ons available. The GateKeeper team is super friendly and made the implementation process really simple to digest. I'd highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Gatekeeper?

We'd have loved to have seen a live online collaboration tool, but it's not quite there yet. Equally, we'd like to see redline on any changes a client made. We understand both of these things are on their way. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Intuitive, scalable, and reliable"
4/5
What do you like best about Gatekeeper?

Gatekeeper has a user-friendly interface which makes it incredibly easy to navigate. Users within the organisation will not need extensive training to find what they want to look for, which removes the need to spend time and effort into training. Standout features for Gatekeeper is definitely its scalability, organisations are able to tailor Gatekeeper to their needs (i.e.how they would like to use Gatekeeper in accordance with the size and scale of the organisation itself); as the organisation matures, Gatekeeper also has the necessary tools to adapt to its growing needs and maturity. Furthermore, the team at Gateekeeper is always super helpful and friendly. Review collected by and hosted on G2.com.

What do you dislike about Gatekeeper?

Pricing structure can be seen as expensive, especially for smaller businesses. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A Smart, Reliable Platform for Managing Contracts and Vendors"
4.5/5
What do you like best about Gatekeeper?

What I like best about Gatekeeper is how easy it makes staying on top of contracts—no more missed renewals or digging through folders. Everything’s organized, automated, and right where you need it. Review collected by and hosted on G2.com.

What do you dislike about Gatekeeper?

Sometimes it takes a bit to set things up how you want, and a few features can be tricky to figure out at first without help. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"User friendly, intuitive system"
4/5
What do you like best about Gatekeeper?

Gatekeeper is a very user friendly system, with implementation thoroughly supported by the Gatekeeper team.

The intuitive system makes it straightforward to add new records and keep existing information updated, with simple search functions, ease of editing/uploading and simple to build workflows and custom fields.

The system is backed up by compliment of user guides and also with regular sessions held to update on new functionality, meaning you are always up to date with how the system can work better for you. Review collected by and hosted on G2.com.

What do you dislike about Gatekeeper?

The additional modules are quite expensive.

Some custom developments cannot be made unless voted for in the Ideas Forum, which means they may never be available. Review collected by and hosted on G2.com.