# Which Auto Dialer software has call recording and a comprehensive performance metrics dashboard?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hey G2 community, I've been looking at which Auto Dialer software pairs call recording with a performance metrics dashboard that actually gets used, since recordings without analytics just pile up.</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/kixie-powercall-sms/reviews"><strong>Kixie PowerCall &amp; SMS</strong></a><strong>:</strong> Call recording tied to performance dashboards and activity metrics, logged straight into the CRM. Support responsiveness and call quality on weak connections are the noted caveats.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/saas-labs-justcall/reviews"><strong>JustCall</strong></a><strong>:</strong> Recording across calls and SMS with analytics and AI insights on top, spanning its wide integration set. Pricing and billing clarity come up in reviews.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/phoneburner/reviews"><strong>PhoneBurner</strong></a><strong>:</strong> Recording plus SDR-focused activity metrics, built around a single-line power dialer that favors quality over raw speed. The interface feels dated, and it is priced per seat.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Which matters more to you, recording quality for coaching or the dashboard for spotting trends? And do your reps actually go back and review their own calls?</p>

##### Post Metadata
- Posted at: 27 days ago
- Author title: Marketing
- Net upvotes: 1


## Comments
### Comment 1

Yeah for dialer plus recording plus real metrics, it splits by whether you&#39;re a sales team or a contact center. For sales specifically, Close is a standout, it&#39;s a CRM with a built-in power and predictive dialer, call recording, and activity and performance dashboards all in one, so reps and managers get the metrics without bolting on extra tools. On the contact-center side, Five9, NICE CXone and Genesys Cloud CX all offer dialing with call recording plus deep analytics and reporting dashboards, though those are heavier platforms built for larger operations. To be real, &quot;comprehensive dashboard&quot; means different things, so I&#39;d list the exact metrics you want (connect rate, talk time, conversion by rep) and confirm each shows them out of the box. Is this for an SMB sales team or a full contact center? That decides the tier.

##### Comment Metadata
- Posted at: 16 days ago





## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: over 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: over 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: over 13 years ago
  - Comments: 4