# Gallup Access Reviews **Vendor:** Gallup **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.0/5.0 **Total Reviews:** 15 ## About Gallup Access Gallup Access is a platform that brings together everything you need to create an exceptional workplace. Develop employees to their highest potential, strengthen team culture and organically improve business outcomes using features like: • surveys that amplify the employee voice • a massive benchmarking database • advanced analytics and reporting that simplify your data • individualized learning and advice • CliftonStrengths tools for growing employee performance Surveys are just the beginning. Many surveying companies consider the survey a final step, but on Gallup Access, it’s just the beginning. After teams have completed a survey, managers and leaders are greeted with robust next steps and action items, giving them recommendations based on their unique dataset so they always know what to do next. And along with annual or semi-annual surveys, Gallup Access gives you unlimited pulse surveys, which provide in-the-moment insights into what employees are thinking and feeling. Continually capture the employee perspective with: • 400+ questions linked to organizational performance • 1B+ responses for benchmarking • availability in 55+ languages Reports and analytics turn data into insights. With robust reporting and analytics tools, Gallup Access allows you to discover the story behind your data, making complex datasets actionable. Use CliftonStrengths to help employees bring their best selves to work. Inspire dedication to your organization and improve performance by using CliftonStrengths to identify what employees do best. On Gallup Access, using tools and activities to develop strengths is just a click away. Employees can: • learn about their unique strengths using individualized reports • improve performance with on-demand learning • foster teamwork through team-based strengths tools To learn more, request a demo by clicking the button above. ## Gallup Access Pros & Cons **What users dislike:** - Users find the **complexity of Gallup Access** challenging, making it hard to navigate and access information intuitively. (1 reviews) - Users find the **learning curve steep** , wishing for a more intuitive interface for easier navigation and access to information. (1 reviews) - Users find Gallup Access **not intuitive** , making it challenging to navigate and retrieve information easily. (1 reviews) - Users find Gallup Access **not user-friendly** , as it can be complicated and difficult to navigate for quick information. (1 reviews) ## Gallup Access Reviews ### 1. Difficult and Not Intuitive **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Gallup Access?** I like that I have the ability to retract unused codes. **What do you dislike about Gallup Access?** The Access Developers thought like a database expert, not an end user. For example: Why are there 2 different search areas to find users in "Community" and "Search". As an end user, I have to check both, if I am looking for a client. WHY? Death by Clicks: Before Access, I could download a spreadsheet of client's strengths result with very few clicks. Now, there is A LOT of memory recall, navigation, and clicks involved. **What problems is Gallup Access solving and how is that benefiting you?** Gallup Access allows me to manage Strengths Codes and that is all that I use it for. If there are new ways to use it that are being rolled out, I am completely unaware of it. **Official Response from Customer Support:** > We appreciate your review of Gallup Access. We've taken note of the challenges you've mentioned and have shared your feedback with our teams. ### 2. Gallup Clifton Strengths and manager training is awesome! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Gallup Access?** Clifton Strenths and Manager training tools **What do you dislike about Gallup Access?** Its a little complicated, need to make it easier so anyone who looks at it, instincttively knows how to get the information. **What problems is Gallup Access solving and how is that benefiting you?** Employee Engagement, Manager Training ### 3. A helpful platform for managing teams using CliftonStrengths but limited in user-friendly features **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Gallup Access?** Gallup Access is ideal for CliftonStrengths coaches and leaders who are employing the assessment with multiple teams and for those using the Q12+ assessment. The (now previous) pricing structure of $1,500 a year comes with 30 codes that offset the cost of the platform, which was a helpful incentive. The plusses of the system include: - The ability to create multiple teams with a variety of reports; - Purchase and distribute codes to individuals to take assessments; - Access related resources and learning tools; and - Share assessment results with others. Customer support is readily available and responsive. **What do you dislike about Gallup Access?** With the increase in cost to $3,000 a year, the value has declined significantly, especially because it's not been accompanied (at least yet) by any significant upgrades. Here are a few downsides that I've experienced: - You're limited to a standard email template from Gallup or one company template. There should be much more flexibility to develop and store a variety of templates. - The email upload with a CSV file is buggy and difficult to use. - The search features when using CliftonStrengths code management don't work especially well. - Gallup Cascade reporting features aren't integrated into the platform but are a separate Excel file. - The system automatically ties a Q12 report to the account rather than allowing for multiple Q12 accounts. - The menu organization is not especially intuitive. - It takes a while to learn the system, which is not designed for ease of use or ease of implementation. - It would be great if the system included options for integrating outputs with other platforms and programs. **What problems is Gallup Access solving and how is that benefiting you?** Gallup Access enables me to more effectively manage CliftonStrengths reports for teams than if I didn't have a subscription, which saves me time and ensures accuracy. **Official Response from Customer Support:** > Thank you so much for taking the time to leave a thorough review of Gallup Access. We genuinely appreciate your feedback and the valuable insights you've provided. Your input is crucial to our continuous improvement. We will share this feedback with our team as we continue to make updates to the platform. ### 4. Good info. Visually outdated. **Rating:** 2.5/5.0 stars **Reviewed by:** Stacey N. | Senior HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Gallup Access?** I think the information I need is available. **What do you dislike about Gallup Access?** Needs a visual update. Consider tiles to click on. The resources section is hard to search. Can't remember where I find certain things and if you search, don't necessarily get what you are looking for. Hard to know if things are in the Resource section or Learning Center. Two team sections - should have one where you can create, modify, edit and view team strengths. In the team strengths viewing area, when says "learn more" on team's strongest or weakest domain, brings you to new site and then when you hit the back arrow, doesn't bring you back to the team so you have to go all the way back in to search for the team again. For customer support - no phone number easily to find. Sometimes the code management area is hard to find where my remaining codes are. **What problems is Gallup Access solving and how is that benefiting you?** The above question said to select all that apply, but it only let me select employee engagement. I don't consider Gallup Access solving any problems for me. It provides me the data I need to work through Strengths with individuals or teams. **Official Response from Customer Support:** > Thank you for sharing your thoughts on our platform, Stacey. We are pleased to hear about the positive aspects you've highlighted and would love to address the challenges you've faced. We have shared your feedback and would like to assist you with any further concerns. Our client support number is 888-486-9104. ### 5. Difficult to find things **Rating:** 2.0/5.0 stars **Reviewed by:** Frank E. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Gallup Access?** Having all my courses and product in one spot. Having my reports in one spot. **What do you dislike about Gallup Access?** Very diffcult to find things. For instance this morning I opened a great resource on How to Improve Teamwork and Collaboration in the Workplace. After opening it, I clicked on sign in so I could bookmark the resource. When I signed in it took me to the home screen. When I search for the article using the exact same title as was in the email, it wasn't there. I don't have time hunt and peck for 15 minutes or more to find a resource. Also, I have a subscription and my employees reports do not automatically upload in my access as expected. **What problems is Gallup Access solving and how is that benefiting you?** Only employee engagement came up with the pop-up for the previous question. An example of the issues with Access. I use it for a lot more than engagement. **Official Response from Customer Support:** > Thank you for taking the time to review Gallup Access and for sharing your experience with our search functionality. Your subscription type and permissions within the platform may be impacting your access to certain resources. If you would like to discuss this further, please feel free to contact us at 888-486-9104. ### 6. Use as needed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Gallup Access?** Engagement reporting and filters, multiple tools in one system **What do you dislike about Gallup Access?** Learning modules are not intutitive to find and navigate. Some materials you can download and others you cannot. As an administrator, it's frustrating not to easily know what end users have access to and what they don't. The advanced data tools are not user friendly and can easily cause issues if not used correctly. **What problems is Gallup Access solving and how is that benefiting you?** We also use it for CliftonStrengths and coaching certification (drop down above only gave option of EE). GA provides data we haven't had and allows us to look at the team level as well as other filters. This allows us to partner to create customized solutions vs one size fits all. Survey functionality provides more consistency for our end users and allows us to work in one system. Management of CliftonStrengths codes allows us to easily partner within our business. ### 7. Solid on Science, Wonky on Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Marci N. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Gallup Access?** Embeded tools and helpful tech and training support. Decent report graphics. Cloud-based means easy access. GQ12+ is evidence-based and tied to solid research. **What do you dislike about Gallup Access?** Application is glitchy, often slow, and cumbersome to use compaired to more modern cloud-based applications. Administering it can be time-consuming. Staff have trouble navigating. Can be a bit expensive for a government agency, when budgets are tight. Challening for staff to see full value. **What problems is Gallup Access solving and how is that benefiting you?** Gallup Access helps us stay focused on measuring and applying evidence-based strategies to engage and support our public service staff. We benefit from regular measuring and from utilizing the tools for follow-through and for advocacy for staff needs. ### 8. So many valuable resources on Gallup Access **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Gallup Access?** The breadth of resources on Gallup Access is wonderful. I love the learning journeys (for Clifton Strengths, for managers for engagement, etc.). For engagement, GA links directly to targeted resources. **What do you dislike about Gallup Access?** Not all of the resources can be exported/downloaded **What problems is Gallup Access solving and how is that benefiting you?** We use Gallup Access to administer annual engagement surveys, pulse surveys, view results, and document action plans. It's a simple to use platform for survey admin and the link between results and resources for leaders supports leaders. ### 9. Great ideas to enhance your business through engagement. **Rating:** 5.0/5.0 stars **Reviewed by:** Vince J. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Gallup Access?** I like the tools that Gallup Access gives you to help access and improve the engagement of your employees. With engagement comes success. **What do you dislike about Gallup Access?** Sometimes it can be confusing if you have only had minimum exposure to Gallup Access. **What problems is Gallup Access solving and how is that benefiting you?** It helps our manages give structure to their management practices with their employees **Official Response from Customer Support:** > Thank you so much for taking the time to share your positive experience with our platform, Vince! We're thrilled to hear that you found value in our engagement tools. ### 10. Excellent webinar on developing my strengths. **Rating:** 5.0/5.0 stars **Reviewed by:** Heather W. | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Gallup Access?** The most helpful thing about Gallup Access are the resources - so many resources to use for my development! **What do you dislike about Gallup Access?** Sometimes it is hard to navigate. Sometimes I can't find what I am looking for. **What problems is Gallup Access solving and how is that benefiting you?** Engagement is steady - we use the resources to continually get better. ### 11. Very Good Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep J. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Gallup Access?** It would help us for building personal growth **What do you dislike about Gallup Access?** Noting to dislike all is good this is awsome **What problems is Gallup Access solving and how is that benefiting you?** It's solving probalem of employee engagement it is very use full to retain the employee ### 12. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Gallup Access?** It's a great engagement tool and we appreciate how simple it is to use. **What do you dislike about Gallup Access?** We do'nt utilize all of the products available, but getting training on the product was difficult. **What problems is Gallup Access solving and how is that benefiting you?** We are able to have staff feel good about giving their opinions without it feeliing like they are going to be watched. ### 13. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Gallup Access?** Smooth, seamless, helps at lot, make life easier **What do you dislike about Gallup Access?** Nothing as such. If something, comes up, will let you know **What problems is Gallup Access solving and how is that benefiting you?** Engaging employees, understanding pulse ### 14. HR Business Intelligence & Analytics Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Abrar A. | HR Business Intelligance & Analytics Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2021 **What do you like best about Gallup Access?** Engagement survey and employee experience **What do you dislike about Gallup Access?** I need to understand the pricing quotation **What problems is Gallup Access solving and how is that benefiting you?** The backage of getting Gallup access is really excellent ### 15. Creative Dashboard **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2019 **What do you like best about Gallup Access?** You can be creative while allowing others to participate in a program to discover what kind of support is needed to be more efficient. **What do you dislike about Gallup Access?** No everyone will participate, so you need to have something to catch the eye. **Recommendations to others considering Gallup Access:** Its where employees can help improve company performance and gain insight to get going in the right direction or you can starting building a platform to help you get to your goals. **What problems is Gallup Access solving and how is that benefiting you?** Employees give their opinions and are able provide input on how works best for them. ## Gallup Access Discussions - [What is Gallup Access used for?](https://www.g2.com/discussions/what-is-gallup-access-used-for) - [View Gallup Access pricing details and edition comparison](https://www.g2.com/products/gallup-access/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+07%3A24%3A38+-0500&secure%5Bsession_id%5D=f9a81175-9f9a-4236-a17e-e570a69e66e9&secure%5Btoken%5D=b191494391b825ecc8691728960fefe410dcbca786da18f1d19f22d022ad27e1&format=llm_user) ## Gallup Access Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Generative AI** - AI Text Summarization **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Survey Customization** - Branching/Skip Logic - Branding - Multilingual Surveys **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Survey Insights** - Reporting & Analytics - Data Exporting - Permissions **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top Gallup Access Alternatives - [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews) - 4.4/5.0 (448 reviews) - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) - 4.5/5.0 (1,557 reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 4.7/5.0 (3,930 reviews)