--- title: Gallup Access Reviews meta_title: 'Gallup Access Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how Gallup Access works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 17 scale: '5' date_modified: '2026-10-17' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management ---

Gallup Access Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the complexity of Gallup Access challenging, requiring simplification for easier navigation and information retrieval. (1 mentions)
Users find the learning curve steep, necessitating improvements for easier comprehension and navigation of Gallup Access. (1 mentions)
Users find the interface complicated and desire a more intuitive design for easier information access. (1 mentions)
Users find Gallup Access not user-friendly, as the interface complexity hinders easy information retrieval. (1 mentions)

Top Cons or Disadvantages of Gallup Access

Gallup Access Reviews (17)

Reviews

Gallup Access Reviews (17)

4.1
17 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Construction
AC
Verified User in Construction
Enterprise (> 1000 emp.)
"Lots of information"
5/5
What do you like best about Gallup Access?

We use it for Clifton Strengths and it's excellent. We love Clifton Strengths at our organization. Review collected by and hosted on G2.com.

What do you dislike about Gallup Access?

Too much information, hard to sort through and sometimes isn't logically where I'd think it would be stored. For example, there are some excellent articles but they are on the main Gallup page, not when you search for them under resources which makes no sense. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Love the new AI features"
5/5
What do you like best about Gallup Access?

Gallup AI is easy to use and gives me access to exceptional data. It's helped me and my business create real results for our clients quickly. Review collected by and hosted on G2.com.

What do you dislike about Gallup Access?

Just excited to see what updates they will continue to make. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
CP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Difficult and Not Intuitive"
3/5
What do you like best about Gallup Access?

I like that I have the ability to retract unused codes. Review collected by and hosted on G2.com.

What do you dislike about Gallup Access?

The Access Developers thought like a database expert, not an end user. For example: Why are there 2 different search areas to find users in "Community" and "Search". As an end user, I have to check both, if I am looking for a client. WHY? Death by Clicks: Before Access, I could download a spreadsheet of client's strengths result with very few clicks. Now, there is A LOT of memory recall, navigation, and clicks involved. Review collected by and hosted on G2.com.

Response from Customer Support of Gallup Access

We appreciate your review of Gallup Access. We've taken note of the challenges you've mentioned and have shared your feedback with our teams.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Gallup Clifton Strengths and manager training is awesome!"
4.5/5
What do you like best about Gallup Access?

Clifton Strengths and Manager training tools Review collected by and hosted on G2.com.

What do you dislike about Gallup Access?

It's a little complicated, need to make it easier so anyone who looks at it, instinctively knows how to get the information. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Enterprise (> 1000 emp.)
"A helpful platform for managing teams using CliftonStrengths but limited in user-friendly features"
3/5
What do you like best about Gallup Access?

Gallup Access is ideal for CliftonStrengths coaches and leaders who are employing the assessment with multiple teams and for those using the Q12+ assessment. The (now previous) pricing structure of $1,500 a year comes with 30 codes that offset the cost of the platform, which was a helpful incentive. The plusses of the system include:

- The ability to create multiple teams with a variety of reports;

- Purchase and distribute codes to individuals to take assessments;

- Access related resources and learning tools; and

- Share assessment results with others.

Customer support is readily available and responsive. Review collected by and hosted on G2.com.

What do you dislike about Gallup Access?

With the increase in cost to $3,000 a year, the value has declined significantly, especially because it's not been accompanied (at least yet) by any significant upgrades. Here are a few downsides that I've experienced:

- You're limited to a standard email template from Gallup or one company template. There should be much more flexibility to develop and store a variety of templates.

- The email upload with a CSV file is buggy and difficult to use.

- The search features when using CliftonStrengths code management don't work especially well.

- Gallup Cascade reporting features aren't integrated into the platform but are a separate Excel file.

- The system automatically ties a Q12 report to the account rather than allowing for multiple Q12 accounts.

- The menu organization is not especially intuitive.

- It takes a while to learn the system, which is not designed for ease of use or ease of implementation.

- It would be great if the system included options for integrating outputs with other platforms and programs. Review collected by and hosted on G2.com.

Response from Customer Support of Gallup Access

Thank you so much for taking the time to leave a thorough review of Gallup Access. We genuinely appreciate your feedback and the valuable insights you've provided. Your input is crucial to our continuous improvement. We will share this feedback with our team as we continue to make updates to the platform.

Stacey N.
SN
Stacey N.
Senior HR Manager
Mid-Market (51-1000 emp.)
"Good info. Visually outdated."
2.5/5
What do you like best about Gallup Access?

I think the information I need is available. Review collected by and hosted on G2.com.

What do you dislike about Gallup Access?

Needs a visual update. Consider tiles to click on.

The resources section is hard to search. Can't remember where I find certain things and if you search, don't necessarily get what you are looking for. Hard to know if things are in the Resource section or Learning Center.

Two team sections - should have one where you can create, modify, edit and view team strengths. In the team strengths viewing area, when says "learn more" on team's strongest or weakest domain, brings you to new site and then when you hit the back arrow, doesn't bring you back to the team so you have to go all the way back in to search for the team again.

For customer support - no phone number easily to find.

Sometimes the code management area is hard to find where my remaining codes are. Review collected by and hosted on G2.com.

Response from Customer Support of Gallup Access

Thank you for sharing your thoughts on our platform, Stacey. We are pleased to hear about the positive aspects you've highlighted and would love to address the challenges you've faced. We have shared your feedback and would like to assist you with any further concerns. Our client support number is 888-486-9104.

Frank E.
FE
Frank E.
Small-Business (50 or fewer emp.)
"Difficult to find things"
2/5
What do you like best about Gallup Access?

Having all my courses and product in one spot.

Having my reports in one spot. Review collected by and hosted on G2.com.

What do you dislike about Gallup Access?

Very difficult to find things. For instance, this morning I opened a great resource on How to Improve Teamwork and Collaboration in the Workplace. After opening it, I clicked on sign in so I could bookmark the resource. When I signed in, it took me to the home screen. When I searched for the article using the exact same title as was in the email, it wasn't there. I don't have time to hunt and peck for 15 minutes or more to find a resource.

Also, I have a subscription and my employees' reports do not automatically upload in my access as expected. Review collected by and hosted on G2.com.

Response from Customer Support of Gallup Access

Thank you for taking the time to review Gallup Access and for sharing your experience with our search functionality. Your subscription type and permissions within the platform may be impacting your access to certain resources. If you would like to discuss this further, please feel free to contact us at 888-486-9104.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Use as needed"
4.5/5
What do you like best about Gallup Access?

Engagement reporting and filters, multiple tools in one system Review collected by and hosted on G2.com.

What do you dislike about Gallup Access?

Learning modules are not intuitive to find and navigate. Some materials you can download and others you cannot. As an administrator, it's frustrating not to easily know what end users have access to and what they don't. The advanced data tools are not user friendly and can easily cause issues if not used correctly. Review collected by and hosted on G2.com.

MN
Marci N.
Mid-Market (51-1000 emp.)
"Solid on Science, Wonky on Interface"
4.5/5
What do you like best about Gallup Access?

Embeded tools and helpful tech and training support. Decent report graphics. Cloud-based means easy access. GQ12+ is evidence-based and tied to solid research. Review collected by and hosted on G2.com.

What do you dislike about Gallup Access?

Application is glitchy, often slow, and cumbersome to use compared to more modern cloud-based applications. Administering it can be time-consuming. Staff have trouble navigating. Can be a bit expensive for a government agency, when budgets are tight. Challenging for staff to see full value. Review collected by and hosted on G2.com.

Verified User in Manufacturing
IM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"So many valuable resources on Gallup Access"
4.5/5
What do you like best about Gallup Access?

The breadth of resources on Gallup Access is wonderful. I love the learning journeys (for Clifton Strengths, for managers for engagement, etc.). For engagement, GA links directly to targeted resources. Review collected by and hosted on G2.com.

What do you dislike about Gallup Access?

Not all of the resources can be exported/downloaded Review collected by and hosted on G2.com.