Fynzo Survey Reviews (4)

Reviews

Fynzo Survey Reviews (4)

4.4
4 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Faris B.
FB
Faris B.
Broker-Dealer
Enterprise (> 1000 emp.)
"Fynzo Survey: A Real Competitor to SurveyMonkey but are they doing enough!?"
3.5/5
What do you like best about Fynzo Survey?

The most helpful tool in all of Fynzo's Software suites is just that. Their software suite is the icing on the cake when it comes to gathering feedback from your customers but more importantly, understanding and quantifying the data into the voice of the consumer. Therefore, making it a great tool to improve your business on all fronts. Review collected by and hosted on G2.com.

What do you dislike about Fynzo Survey?

I dislike the inability to merge specific APIs, as well as other well, know CRM and Business Intelligence programs. Making a difficult sell for established businesses who see this as their Achilles Heal against Survey Monkey! Review collected by and hosted on G2.com.

Xurveykshan .
X
Xurveykshan .
Political Survey Analyst
Small-Business (50 or fewer emp.)
"Overall very easy to use survey software"
4.5/5
What do you like best about Fynzo Survey?

Very easy to use. The user interface is simpler than any contemporary software. The support team is readily available. Review collected by and hosted on G2.com.

What do you dislike about Fynzo Survey?

APIs are not available yet. Lacks advanced features like cross-tabulation. Review collected by and hosted on G2.com.

Zack K.
ZK
Zack K.
Financial Advisor
Mid-Market (51-1000 emp.)
"Robust Survey Tool"
5/5
What do you like best about Fynzo Survey?

The Fryzno Survey Tool is extremely easy to setup and very customizable. Really great that NPS, Likert scales, and smiley, star ratings, etc. can be utilizes, unlike other survey tools on the market.

It is also very easy to share survey results across social media and email.

Additionally, it integrates with a handful of other software applications which really makes it optimal. Review collected by and hosted on G2.com.

What do you dislike about Fynzo Survey?

Nothing I really dislike. It does exactly what it is needed for and beyond. Review collected by and hosted on G2.com.

Verified User in Hospitality
CH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Very easy-to-use survey."
4.5/5
What do you like best about Fynzo Survey?

The most important feature is that Fynzo offers real-time analysis. It doesn't matter if your survey is complex and lengthy or as simple as a few team-building questions. It provides real-time statistics and analysis that allow you to make decisions based on the findings on the go. Accessible through any devices, survey result findings are also conveniently available at your fingertips. Review collected by and hosted on G2.com.

What do you dislike about Fynzo Survey?

There is nothing I would say I dislike about Fynzo. It is one of the best survey tools available at a reasonable price and requires almost no particular learning or training before using this software. The graphic is rather plain. It is not a deal-breaker but certainly, something that can improve the overall user experience. Review collected by and hosted on G2.com.

There are not enough reviews of Fynzo Survey for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Agentforce Service (formerly Salesforce Service Cloud) Logo
Agentforce Service (formerly Salesforce Service Cloud)
4.4
(7,357)
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
2
HubSpot Service Hub Logo
HubSpot Service Hub
4.4
(2,919)
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
3
LiveAgent Logo
LiveAgent
4.5
(1,538)
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
4
Heap by Contentsquare Logo
Heap by Contentsquare
4.4
(1,097)
Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
5
AskNicely Logo
AskNicely
4.7
(1,050)
The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.
6
Glassbox Logo
Glassbox
4.9
(809)
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
7
UserTesting Logo
UserTesting
4.4
(792)
UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations.
8
Mouseflow Logo
Mouseflow
4.6
(690)
With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more.
9
ConnectWise PSA Logo
ConnectWise PSA
4.0
(583)
Business Automation and ConnectWise PSA (formerly ConnectWise Manage)
10
ServiceNow Customer Service Management Logo
ServiceNow Customer Service Management
4.4
(495)
ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower customers with AI-powered conversational chat to get answers and take action quickly. Guide customers through personalized action steps across various channels such as chat, portals, and catalogs. Agent Workspace: Provide a single, configurable workspace integrated across channels for a holistic customer view. AI-powered case summaries, guided playbooks, and recommendations make it fast and easy to provide excellent service. Case Management: Seamlessly orchestrate complex customer issues across departments to boost resolution times and customer satisfaction with a unified data model and automated workflows. Knowledge Management: Allow AI Agents to create and share relevant knowledge articles and case summaries quickly with both human agents and customers. Predictive Intelligence: Use AI to anticipate customer needs, automate resolutions, and reduce case volume. Deliver smart, proactive service to achieve value faster. ServiceNow CSM unifies people, processes, and data, ensuring seamless and effective service delivery that leverages AI to enhance customer satisfaction and reduce operational costs.
Show More