--- title: FunnelStory Reviews meta\_title: 'FunnelStory Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how FunnelStory works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # FunnelStory Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by FunnelStory but has limited features. Are you part of the FunnelStory team? [Upgrade your plan](https://my.g2.com/funnelstory/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! FunnelStory is a Customer SuperIntelligence Platform that combines enterprise structured and unstructured data to generate super­intelligence, driving a 90% reduction in surprise churn, tripling customer success productivity, and delivering leading indicators of risk/opportunity 3-9 months in advance. In Addition, FunnelStory Renari's AI Reasoning engine enables customers to perform custom AI searches and reasoning over enterprise data, as well as create and execute custom Agentic AI workflows in place of manual tasks. * * * Seller [FunnelStory](https://www.g2.com/sellers/funnelstory) Discussions [FunnelStory Community](https://www.g2.com/products/funnelstory/discuss) Languages Supported English Overview by Arun Balakrishnan Show More ## Pricing Pricing provided by FunnelStory. ### Standard Contact Us 5 # of customer accounts Per Year [ View More Pricing Information ](https://www.g2.com/products/funnelstory/pricing) ## Top-Rated Alternatives [ ![Agentforce Marketing (formerly Salesforce Marketing Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Marketing (formerly Salesforce Marketing Cloud)") Agentforce Marketing (formerly Salesforce Marketing Cloud) 4/5(4,629) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) [ ![Zoho CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho CRM") Zoho CRM 4.1/5(2,948) ](https://www.g2.com/products/zoho-crm/reviews) [ ![ChurnZero](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ChurnZero") ChurnZero 4.7/5(1,608) ](https://www.g2.com/products/churnzero/reviews) [ View All Alternatives ](https://www.g2.com/products/funnelstory/competitors/alternatives) ## User Insights Average based on 13 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/11/2024 "FunnelStory shines a bright light on our PLG motion" 5/5 What do you like best about FunnelStory? FunnelStory has been easy to onboard and connect with our other systems of record. Their native analytics are great and it's also straightforward to sync values with our CRM for the sales team to know which PQLs to follow up with. Review collected by and hosted on G2.com. What do you dislike about FunnelStory? Genuinely nothing comes to mind. FunnelStory is a young company, which I see as a positive, since feedback is quickly implemented into new features. They are growing and improving at breakneck speed! Review collected by and hosted on G2.com. What problems is FunnelStory solving and how is that benefiting you? On our product's Free Forever tier, FunnelStory makes it possible to surface usage triggers for us to perform a variety of contextual go-to-market nudges for heavy users. From sending timely emails with documentation links to reaching out to users for troubleshooting, FunnelStory helps automate the process and enables our lean team to do more with less. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pawan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pawan S.") PS Pawan S. Director of Product Management Mid-Market (51-1000 emp.) 6/10/2024 "Great product for free trial analytics!" 5/5 What do you like best about FunnelStory? Really great customer service! Product is very insightful, helps with understanding key activities and signals in the trial. Easy to collect analytics. They listen and iterate fast on cstomer feedback. 10/10 would recommend to anyone wanting visibility in the trial Review collected by and hosted on G2.com. What do you dislike about FunnelStory? Nothing major so far. They have released new capabilities like Journeys which have good potential, but needs some more baking time. Review collected by and hosted on G2.com. What problems is FunnelStory solving and how is that benefiting you? Free trial analytics - and helping make better decisions for our PLG model Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jessica C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica C.") JC Jessica C. Head of CS and Community Small-Business (50 or fewer emp.) 6/6/2024 "A new and incredible way to easily review customer journey progress" 4.5/5 What do you like best about FunnelStory? FunnelStory is a simple and easy way to address the progress my customers are making. Set up and imprementation was super easy, and right away I could identify which customers I needed to engage with more full to prevent churn. Review collected by and hosted on G2.com. What do you dislike about FunnelStory? Sometimes the defaults can look too good. Review collected by and hosted on G2.com. What problems is FunnelStory solving and how is that benefiting you? I now know where customers are getting stuck in adopting our product. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by FunnelStory. ### Standard Contact Us 5 # of customer accounts Per Year [ View More Pricing Information ](https://www.g2.com/products/funnelstory/pricing) ##### ##### FunnelStory Features Data Sourcing Data Sourcing Exporting & Sharing Data Multi-Device Data Visualization Predictive Analytics Risk Analysis [ View More Features ](https://www.g2.com/products/funnelstory/features) ##### Categories on G2 [Sales Analytics](https://www.g2.com/categories/sales-analytics)[Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics)[Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping) [Sales Analytics](https://www.g2.com/categories/sales-analytics)[Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics)[Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)[Proactive Customer Retention](https://www.g2.com/categories/proactive-customer-retention) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What CRM is the best for e-commerce platforms](https://www.g2.com/discussions/crm-what-crm-is-the-best-for-e-commerce-platforms)[Which automotive marketing tools integrate seamlessly with existing CRM and dealership management systems?](https://www.g2.com/discussions/which-automotive-marketing-tools-integrate-seamlessly-with-existing-crm-and-dealership-management-systems)[Which legal billing software is best for law firm time tracking?](https://www.g2.com/discussions/which-legal-billing-software-is-best-for-law-firm-time-tracking) [Help me pick the best time tracking software](https://www.g2.com/discussions/i-am-looking-for-some-real-users-time-tracking-software-reviews-that-can-help-me-pick-the-best-one)[What fleet management software stays reliable under heavy usage with a large number of vehicles without becoming slow or losing tracking accuracy?](https://www.g2.com/discussions/what-fleet-management-software-stays-reliable-under-heavy-usage-with-a-large-number-of-vehicles-without-becoming-slow-or-losing-tracking-accuracy)[Pros and Cons Details](https://www.g2.com/products/funnelstory/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)