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# How is Freshworks redefining customer support and engagement in a digital-first world?
How is Freshworks redefining customer support and engagement in a digital-first world?
##### Post Metadata
- Posted at: about 2 years ago
- Author title: Pinned by G2 as a common question
# What is Freshworks used for?
What is Freshworks used for?
##### Post Metadata
- Posted at: over 2 years ago
- Author title: Pinned by G2 as a common question
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