Freshbooks has all the integrated functions I need to manage the financial aspects of my small business. Time entry and invoicing is a breeze. App based expense capture means I never lose a receipt. And decent financial reporting keeps track of my performance throughout the year. I tried Quickbooks and the accounting, timekeeping and invoicing capabilities in Freshbooks were simpler to use and more intuitive. Review collected by and hosted on G2.com.

Freshbooks is certainly not as customizable as the big name products. And some of its default choices (reporting on accrual basis when my business is cash basis only) is annoying. Reporting customization could also be better. Review collected by and hosted on G2.com.

This is the easiest bookkeeping solution online that I have found. The price is within a start up companies budgets and the support is phenomenal. Each situation I had support from my dedicated team member who would help fix, and walk me through how to fix it myself. Always answers the phone in US, and not a call center. Review collected by and hosted on G2.com.

The only issue I have found is the inability to connect more than one bank account, which some users have. Other than that limitation, nothing so far has been a problem. They can also upload a years worth of banking transactions to start a client. Integration is easy, I onboarded my company in 4 hours. Review collected by and hosted on G2.com.

Freshbooks offers the perfect blend of product mix, ease of use, and pricing for bookkeeping, invoicing, and estimating products. The customer support is absolutely top shelf. I have never had a bad experience with the Freshbooks support team. I've been using Freshbooks for almost 15 years. From the beginning, it was easy to implement into my business and easy to integrate into my workflow. I am in Freshbooks at least once per day tending to my bookkeeping, following up on invoices or writing new proposals. It is an absolute necessity for my small business. Review collected by and hosted on G2.com.

The only problem I've had over the years is that occasionally the bank connection will stop of automatically disconnect. It's not a huge problem but definitely a minor inconvenience. Review collected by and hosted on G2.com.

The help people are fantastic, very helpful and easy to understand. It was a little tricky navigating to the actual person but once there fantastic. They even called me back to check on me. The system works easily for me the user and for my customers. I can easily turn on and off payment buttons as needed. Installing the system and transfer our existing customers was easy. I use it every day for all our clients. Review collected by and hosted on G2.com.

The only downsides I have found is that it does not have an automatic option to forward the credit card/ACH charges to the client, but is easy enough to make it a line item. The Sales Tax report could be better, and actually total the gross amount, taxable amounts, tax collected. It took me a while to figure out the settings for printing the report. It would be nice if it remembered my settings for printing the report. Would also be super helpful if it stored the sales Tax with the client details, instead of attached to the line items, but once you get in the practice of checking the sales tax it is not too bad and is easy to change. Review collected by and hosted on G2.com.

I have been using FreshBooks for several years. It has been the only invoicing system that I have used for my company. The process of adding Clients and generating invoices is not difficult. Whenever I have needed help, the FreshBooks support team has been quick to respond. I have seen the product evolve over the years to stay relevant with current technologies. Review collected by and hosted on G2.com.

There have been times when some larger scale settings have not seemed to "stick" across my invoices. After defining a default setting I will not see that setting implemented on my invoices. It is not a full-blown Accounting product such as Quickbooks. While there are various reporting tools and the ability to track expenses, you may find yourself wanting a bit more power when it comes to "keeping the books" for your company. Review collected by and hosted on G2.com.

The convenience of having all recurring clients in one platform is a great feature as well as being able to accept credit cards and ACH bank transfers. Theor customer service reps are pretty well informed from what I've experienced. Review collected by and hosted on G2.com.

I'm not crazy about continual updates once I get used to using a tool as well as Freshbooks keeps changing its policies and what was once free now has fees attached to it. If they continue to keep nickel and diming their clients. Review collected by and hosted on G2.com.

Cloud computing mostly I like is best part is tally Review collected by and hosted on G2.com.

As my experience currently I am not found any issue but in future I will face any problem I change my review. Review collected by and hosted on G2.com.

The platform is not clunky like how Quickbooks can be. It's simple and user-friendly, but sophisticated enough that the features do provide you with a way to do everything you need. I use it just to track spending, but it's a big job b/c I have multiple accounts and credit cards so it allows me to see it all in one place. Also, the yearly reporting is helpful for my CPA. Review collected by and hosted on G2.com.

I want to be able to call immediately and talk to someone on the phone but they want you to email instead which drives me nuts. So when you have an issue it can take a minute to correct but once you get going with the platform it's really rare to need help anyway. Review collected by and hosted on G2.com.

I plow snow in the winter and this is my second season with Freshbooks. Both myself and my customers like the online payment system. For what it costs per month, it saves me hours. Would like to see the mobile app work offline. Most of my customers are out of cell range. Review collected by and hosted on G2.com.

Would like to see the mobile app work offline. Most of my customers are out of cell range. Review collected by and hosted on G2.com.

I have been a FreshBooks user now for almost 5 years. It was first recommended to me by the Apple Business team as a very solid timekeeping and invoicing system. After hundreds of invoices and dozens of different clients, I have found the app even better overtime. More important, whenever I have needed to contact support, I have always been able to resolve my issues quickly and professionally. When it comes to getting paid for your work, support is critical to the equation. I have no reservations in wholeheartedly endorsing this app for any entrepreneur or business owner. For a flexible, cloud based app with all the key features you'll ever need. Review collected by and hosted on G2.com.

I have no reservations with FreshBooks. It is everything it is supposed to be and more Review collected by and hosted on G2.com.