---
title: Frends Reviews
meta_title: 'Frends Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 140 reviews by the users' company size, role or industry
  to find out how Frends works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 140
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Cloud Data Integration
  url: https://www.g2.com/categories/cloud-data-integration
---

# Frends Reviews
**Vendor:** FRENDS  
**Category:** [iPaaS Software](https://www.g2.com/categories/ipaas)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 140
## About Frends
Frends is a European low-code integration platform as a service (iPaaS) that enables organizations to connect applications, automate workflows, and manage APIs across cloud and on-premises environments. Designed for both developers and business technologists, Frends helps streamline system communication, reduce integration complexity, and support real-time operations. The platform supports a wide range of use cases including ERP modernization, cloud migration, business process automation, and data synchronization between legacy and modern systems. With a graphical interface based on BPMN 2.0 and built-in AI capabilities, Frends makes it easier to build, monitor, and manage integration processes without heavy reliance on custom code. Frends is built on Microsoft .NET and integrates natively with a wide range of systems including Microsoft Dynamics, Salesforce, SAP, and various industry-specific tools. Frends is used across industries such as public sector, utilities, manufacturing, finance, and retail. It is particularly suited for IT teams seeking to unify integration, automation, and API management into a single tool while maintaining compliance and security in distributed environments. Key capabilities include: - Building and managing integrations visually with BPMN 2.0 to accelerate development and collaboration - Automating business processes and system tasks with reusable, scalable workflows - Monitoring integrations in real-time to reduce downtime and improve operational visibility - Managing APIs and connections securely with full version control and access management - Leveraging AI assistance to configure integrations, generate documentation, and streamline onboarding --- Frends has been recognized in the Gartner® Magic Quadrant™ for Enterprise iPaaS and ranks consistently as a G2 High Performer across usability, setup, and implementation. The platform enables faster time-to-value, reduces reliance on custom development, and gives teams the tools to adapt quickly to change, making it a preferred integration solution for organizations in Europe and beyond.



## Frends Pros & Cons
**What users like:**

- Users find Frends to be **highly intuitive and user-friendly** , making onboarding and integration a smooth experience. (27 reviews)
- Users value the **visualization of automation pipelines** in Frends, enhancing the ease of integration and monitoring. (16 reviews)
- Users value Frends for its **effective integrations** , enhanced by AI tools, collaboration, and user-friendly architecture. (16 reviews)
- Users value the **easy integrations** of Frends, simplifying system connections and enhancing collaborative development efforts. (15 reviews)
- Users love the **user-friendly interface** of Frends, simplifying integration processes and enhancing overall management and oversight. (13 reviews)
- Users appreciate the **integration capabilities** of Frends, finding it easy to build and monitor complex scenarios. (12 reviews)
- Users find **implementation easy** with Frends, appreciating its low-code platform and support for seamless process integration. (10 reviews)
- Low-Code Development (10 reviews)
- Ease of Learning (9 reviews)
- Intuitive (9 reviews)

**What users dislike:**

- Users find the **missing features** of Frends, such as better documentation and more integrations, frustratingly limiting. (9 reviews)
- Users note that there is still **room for usability improvements** in Frends, particularly with environment variables and error clarity. (8 reviews)
- Users note the **limited features** of Frends, wishing for enhancements like interactive development and better logging options. (7 reviews)
- Users find that **difficult learning** curves hinder new users&#39; understanding, complicated by vague error messages and complex integrations. (6 reviews)
- Users find **integration issues** challenging with confusing notations and restrictive GUI, complicating more complicated processes. (5 reviews)
- Poor Documentation (5 reviews)
- Users face **difficulties with error handling** , struggling with vague messages and complex C# knowledge requirements. (4 reviews)
- Learning Curve (4 reviews)
- Limitations (4 reviews)
- Users find Frends **not user-friendly** , facing challenges with documentation, environment variables, and a restrictive GUI. (4 reviews)

## Frends Reviews
  ### 1. Good software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Frends?**

Easy without coding experience. user interface

**What do you dislike about Frends?**

deeper integration require coding skills

**What problems is Frends solving and how is that benefiting you?**

necessary changes can be made to the materials and information security is also increased

  ### 2. Ease out your process creation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pushpender k. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about Frends?**

It is very easy to set up and configure. Frends helped us in our scalability problem by providing better solutions to our problems. Its highly secure and everything is encrypted on cloud so there no problem of data leak. the monitoring provided by Frends is great. we very doing a lot of maual work after integrating frends in our system we have become 60% autmated.

**What do you dislike about Frends?**

Still a very new organisation so still a lot of credibility has to be built in the community.

**What problems is Frends solving and how is that benefiting you?**

we use it to create difficult processes it has all the major tool for that. we used it in scalabilty project and were vey impressed. it provided us with all the solution under one roof which came in very handy for us.

  ### 3. Great software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deepanshu G. | Senior Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Frends?**

Its a great solution for erp's to manage theie integration as a developer i always needed a erp solution for deveopment and testing. Frends application solved that problem of mine. its super easy to use because of its super easy to understand ui. Its implementation only took a week. and in my current experience the customer support has been phenomenal.

**What do you dislike about Frends?**

Process are easy to create but if the app or website shuts down all the work done is lost sometimes.

**What problems is Frends solving and how is that benefiting you?**

It helps me manage my data it can store and distribute data among users you can share your data and because of that other users can also access that data. It made development easy for us by providing wide variety of tools.

  ### 4. Pricing model is clear, making it easy to estimate costs and plan for future use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about Frends?**

Frends is a cost-effective solution for organizations looking to streamline their operations. The deployment of the platform was straightforward and the learning curve was shallow, allowing the team to quickly get up to speed and make use of the platform's features. Additionally, the pricing model is clear, making it easy to estimate costs and plan for future use.

**What do you dislike about Frends?**

Number of developers familiar with Frends is lower compared to other platforms like Azure Logic Apps or Boomi, but the situation with Frends has been improved from the past.

**What problems is Frends solving and how is that benefiting you?**

Frends helps us to solve various integration and automation challenges. By using Frends. we have been able to reduce manual work and improve data accuracy by automating the flow of information between different systems.

  ### 5. User friendly integration platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** September 06, 2024

**What do you like best about Frends?**

Easy to use and versatile system overall

**What do you dislike about Frends?**

Pricing should be more competitive in large environments

**What problems is Frends solving and how is that benefiting you?**

It's making the complex integration architecture to be easier to manage

  ### 6. work easily

**Rating:** 5.0/5.0 stars

**Reviewed by:** Reza G. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Frends?**

we use it for api management and its very easy to use. we use it with etl tools and api. you can check or test the code first then if you like it you can  go ahead deploy the code. Its the easiest way to manage integration and implementation.

**What do you dislike about Frends?**

processes are difficult to create apart from that its really great even the customer support is really helpful.

**What problems is Frends solving and how is that benefiting you?**

its  a really flexible platform and really helps to easily create, manage an d deploy processes. this allows the development process to become smooth and easy sailing.

  ### 7. User-friendly integration platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Plastics | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Frends?**

Frends is ridiculously easy to learn and use. There are ready-made tasks for the most common scenarios and simple processes can be done in less than an hour from start to production deployment.

**What do you dislike about Frends?**

With growth comes growing pains. The development seems to have slowed now and the roadmap has features that have been in planned or in development for years.

It's not an issue with Frends as such, but more complex processes need careful planning. It's easy to make spaghetti and Frends certainly gives you the tools to. Experienced programmers will lean into using too much code to solve their problems.

I'd also like to see some community building.

**What problems is Frends solving and how is that benefiting you?**

Converting powershell scripts and legacy custom software, managed file transfers, speeding up development and making the data flow more transparent.

  ### 8. super integration.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Grace Y. | software developer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about Frends?**

Friends is faster in services and l love the BPA process because it common way of delivering end to end integration solution using frends. The BPA allows multiple different integration scenarios used at same for different steps of automation. This save time and low coding is required for integrations. Frends is easy to use because it has well experienced experts to solve problems whenever asistance is required.

**What do you dislike about Frends?**

No problem but its complex and expensive for starters.

**What problems is Frends solving and how is that benefiting you?**

frend has made recieving,retrieving, updating and inserting data easy.

  ### 9. Easy to use integrated platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kanchan D. | Marketing Automation Analyst , Enterprise (> 1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Frends?**

The best thing about Frends is that it managing file transfers and creating simple http APIs along with also data mapping , routing is great while using this, also the add on part is that it is very easy to understand and you dont have to be technically sound to handel integrations pattern with FRENDS

**What do you dislike about Frends?**

I do not find anything which i dislike about Frends as it is my first iPaaS, so everything is going great , no such cons observe. so far now

**What problems is Frends solving and how is that benefiting you?**

Frends iPass streamlines connectivity for in-house and external applications, enabling seamless data distribution across channels and managing APIs efficiently, it Improve business process agility and cost management of my organization that's the ability how Frends benefiting us so far.

  ### 10. Good for integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohit T. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2024

**What do you like best about Frends?**

It helped us in our scalability problem. The Frends team or the customer support team is also very co operative.  the code is easy to write with Frends. The processes are easy to create and it has great options of details for that. it has made it really efficient for development as its a low code platform. it has made api management an easy task for us.

**What do you dislike about Frends?**

I have not face any isssues with it so far and hope it continues in the same way.

**What problems is Frends solving and how is that benefiting you?**

Development and creating processes has become really easy with it. The ease of integration and implemenattion has it made a really great option for us.

  ### 11. Review of Frends

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samarendra M. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2024

**What do you like best about Frends?**

As a developer myself Frends help me a lot personally. It allows me to manage and develop api under one platform.
As a daily avid user of frends to manage development and creating processes it helps me save time and increase our efficiency of our system.
It integrates very smoothly with our current setup and leads to more easy development.

**What do you dislike about Frends?**

I have no quarrels with Frends it helps me a lot personally.

**What problems is Frends solving and how is that benefiting you?**

Frends allow us to develop code without being disturbed by anything it has in app tutorials for every feature which helps a lot for those users who have just started using Frends.

  ### 12. Good integration platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2024

**What do you like best about Frends?**

Good and effective architecture and well implemented user interface. Good customer support and availability of consultants.

**What do you dislike about Frends?**

There could be more ready made integrations to various saas systems.

**What problems is Frends solving and how is that benefiting you?**

Integration platform for on-prem and cloud applications. Data gathering from on-prem applications to cloud for DW/BI usage. Customer order system integrations to ERP.

  ### 13. A friendly integration experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Frends?**

Frends is an easy to use - easy access integration platform which gets you started with most development tasks in a smooth and simple way.  The interface is intuitive, the documentation/supporting information provides most answers to day to day challenges in using the toolset.

**What do you dislike about Frends?**

As an online platform, offline development is a less viable option.  Some complex cases require some extra thought beforehand to avoid rework.  As some features are continuously under development, changes to the platform should be expected, but are sometimes confusing/surprising

**What problems is Frends solving and how is that benefiting you?**

Providing required connectivity between in-house applications as well as external parties.  The API Design and development capabilities brought by the Frends platform allows for rapid development cycles, agile updates and support of business functions, and an easy access platform for architects as well as developers to develop and troubleshoot from a DevSecOps perspective.

  ### 14. Good iPaaS for integration platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ankur R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Frends?**

There are several feartures which i like about Frnds but the one which i like the most is that it manages a large number of integration task,
The platform truly distinguishes itself from the competition thanks to its user interface, which is arguably the easiest in the market

**What do you dislike about Frends?**

Everything about Frends is going good at a certain level , even though it has trouble handling big volumes of data.

**What problems is Frends solving and how is that benefiting you?**

Frends help in Software Development , and it is a great tool for integration as well so it help any organization to detect issue with extrnal vendors

  ### 15. Enabling integrations at ease!!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Frends?**

Frends is a user friendly, intuitive and low-code tool to build integrations and design processes. This tool has helped in building and maintaining integrations. API management is very straightforward with this tool. 
The tool offers exceptionally good application integration capabilities that have also allowed us to enable seamless data transfer.

**What do you dislike about Frends?**

I have never faced any issues so far with the tool. But I have gotten a feedback from my partners that some manual monitoring is required in case of huge number of integrations. Although since I never had to work with such high number of integrations, I don't have a first hand experience of this.

**What problems is Frends solving and how is that benefiting you?**

Frends is helping us in seamless files and data transfer. This has also helped us in efficiently designing and managing APIs and have made our work much organised.

  ### 16. complete erp solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chandan D. | Sr. Information Technology Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about Frends?**

It has eased our integration process.  Frends helped us in decreasing our costs. It has pre built connectors which makes everything smooth for integration. The dashboard and monitoring console are easy to understyand. The implementation of Frends is easier with current system.

**What do you dislike about Frends?**

Frends website is a bit laggy and every permission is required to be taken from administrator.

**What problems is Frends solving and how is that benefiting you?**

Frends has helped us in increasing efficiency of our processes. the developer tools are easy to use and understand. it has to be one of the most reliable platform used by me.

  ### 17. Experience is mainly positive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Niko R. | Head of IT, Oil & Energy, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2023

**What do you like best about Frends?**

Process changelog, deployment, group development and visuals are the best thing about Frends integration platform as a service. Billing is straightforward on the service also.

**What do you dislike about Frends?**

Partial testing of the process when developing and quick tests are hard to come by. Efficient use of the service requires a lot of experience and mindset about how exactly one should do the thing they are about to do.

**What problems is Frends solving and how is that benefiting you?**

Frends solves the issue of having to support integration processes by yourself - it comes handy when some process needs further development of the partner company.

  ### 18. Robust Ipaas system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Varun S. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2024

**What do you like best about Frends?**

We use it for api management the portal for api management is easy to manage and understand. Integration became really easy since we implemented Frends. Its a really secure platform for development. Its been used for automation and development daily in organization.

**What do you dislike about Frends?**

Copying code from other source is difficult and the apps interface is not that good.

**What problems is Frends solving and how is that benefiting you?**

Its really fast and easy to use the processes are easy to understand and create. the whole concept of sub processes makes  it really great for elaborate processes.

  ### 19. great ipaas tool for integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rahul J. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Frends?**

its a rather simple or easy to use integration tool. we use it because its highly sophisticated and helps us in integration with different applications. it has a stable enviornment it has made our data sharing fairly easy and has made us more secured about our data.

**What do you dislike about Frends?**

Implemenation is a bit difficult and price is on the higher side.

**What problems is Frends solving and how is that benefiting you?**

Frends helped us streamline our processes and made api development fairly easy. it has made data sharing between users and stakeholders very secure.

  ### 20. Frends:- The integration platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Frends?**

It is a great software which helps in great integration of apps with less use of code. FRENDS is a great user friendly software which helps the user in simplifying in the integration with offerings of tool to design complex processes.

**What do you dislike about Frends?**

FRENDS is a great user friendly platform which helps in making integration easy but the testing process is a little complex which can be improved and can become slightly easy

**What problems is Frends solving and how is that benefiting you?**

FRENDS has helped in Application programming interface in a great way and has solved multiple problems at the same time by design and management of API in a great way. FRENDS had solved it for the business and the data interchanging is also a great featureas well.

  ### 21. It is just the business logic

**Rating:** 4.5/5.0 stars

**Reviewed by:** Olav W. R. | IT Utvikler, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2023

**What do you like best about Frends?**

We are able to make our integrations without having to hire constultants. I get to make only the business logic. All other crud is abstracted away.

**What do you dislike about Frends?**

A few error messages are hard to interpret.

**What problems is Frends solving and how is that benefiting you?**

- Middleware between Datawarehouse and CRM
- Consume access logs from CRM to database and mapping user data to them based on ID's
- Create microservice API's

  ### 22. About Integration Platform (Frends)

**Rating:** 4.5/5.0 stars

**Reviewed by:** Srinath B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about Frends?**

It is a truely versatile integration Platform, very easy to use and deployment is also easy and data formats and data standards are quite impressive

**What do you dislike about Frends?**

the chat support is not active many time it take so much time to solve the query.

**What problems is Frends solving and how is that benefiting you?**

it is very effective and efficient anf the management of API is also easy and time saving.

  ### 23. Easy to learn, lightweight and powerful iPaaS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aku K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2023

**What do you like best about Frends?**

Easy to learn, lightweight but still powerful platform on which you can build, monitor, and maintain pretty much any kind of integrations you can imagine. Frends' support deserves also to be mentioned here!

**What do you dislike about Frends?**

It contains similar unique platform-related quirks that you need to learn, but it's pretty much the case for all the other iPaaS. In general, I am very pleased to work with the platform!

**What problems is Frends solving and how is that benefiting you?**

Distribution of data to different channels or applications, process orchestration, and Managing API's to mention a few.

  ### 24. Great Low-Code Integration Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jules M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about Frends?**

Easy-to-use Interface that allows to build Integration without specific coding skills for simple processes and Integrations.

Also allows C# code blocks to be implemented for advanced functions.

The possibility to call Sub-Processes and refer to Environment Variables also is very helpfull and helps to simplify the process creation and update.

**What do you dislike about Frends?**

For Intermediary to Complex Processes, the existing library of Tasks is not covering all the required functions, therefore some custom coding is needed, but on another hand most of the simpler integrations you could think of are already covered.

Frends use is maybe not spread enough yet but I miss a Community/Forum or knowledge base where users can share their use-cases, problems and solutions.

**What problems is Frends solving and how is that benefiting you?**

Frends help us to build, manage and monitor integrations between several Softwares and solutions used within our company, and also Integrations with our customers and partners

  ### 25. Easy to use and configure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Program Development | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Frends?**

API was easy to implement to our product I think.

**What do you dislike about Frends?**

I know that we have some sort of Grafana usage and that might relate to Frends.

**What problems is Frends solving and how is that benefiting you?**

WMS integration

  ### 26. Good procut and service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kimmo P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2024

**What do you like best about Frends?**

Capability to help us to be integrated in this digital world

**What do you dislike about Frends?**

Nothing so far, of course no company is ever ready

**What problems is Frends solving and how is that benefiting you?**

Its solving our multiple integrtion challenges and let us to focus on to run our business

  ### 27. Extremely powerful integration engine. now even more

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jussi R. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2022

**What do you like best about Frends?**

Easy to use, mastering a more complex issue. the engine!

**What do you dislike about Frends?**

There are some pitholes and some proper training is useful.

**What problems is Frends solving and how is that benefiting you?**

Our choice for integrations. Single source with good ui and logs.Still valid!

  ### 28. FRENDS usage in a university environment

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christopher S. | Integration team leader, Enterprise (> 1000 emp.)

**Reviewed Date:** June 07, 2022

**What do you like best about Frends?**

FRENDS is very user-friendly and offers a shallow learning curve to get started while offering the tools to design more complex and demanding processes. From simple file-based transfer integrations to more complex mapping and API handling, building integrations in FRENDS is mostly straightforward and visual.

**What do you dislike about Frends?**

The api management, developer portal and user management side could be improved. It would be great to be able to allow developers to see and edit their own keys for the APIs they need to use, so they do not have to be traded in email, sms, etc. Password management could also be improved.

**What problems is Frends solving and how is that benefiting you?**

FRENDS is solving our need for adapting to the principle of interoperability EIF, and allows us to be flexible in satisfying all of our customer's integration requirements.

  ### 29. Helps you to perfect your customers’ UX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antti M. | Product Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Frends?**

We were looking for an easy way out from our homemade ETL pipelines. We needed secure and sustainable partner which could help us with our customers, who happened to have their data in rainbow's every colour. We found Frends, and we have been happy ever since.

The best thing with Frends is the solution driven approach and their willingness to push their partners forward in their own growth.

It also helps to have intuitive UI and low-code solution for us who are not professional devs but people like POs and PMs.

**What do you dislike about Frends?**

There can never be enough logging. That is what I usually tend up saying with any product or software we have. This happened with Frends too, but I bet we both have seen lots of worse products out there.

**What problems is Frends solving and how is that benefiting you?**

Frends helps us to get rid of our own code, making our life simpler when we don't have the need for sustaining our own ETL processes. At the same time Frends makes our customers data more precise and it helps us to point out flaws in our customers datasets.

  ### 30. Very easy to make even complex integrations and fast to learn with coding background

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Import and Export | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2022

**What do you like best about Frends?**

Best is that you can very quickly do small automation, test them and then deploy. Easy to make general subprocesses and use them in multiple main processes.

**What do you dislike about Frends?**

Some times there is need of copying C# code from previous version of process and currently this is blocked. You can highlight the code but copy is not possible. (Edit: after two years, this is still the issue but it is manageable.)

**What problems is Frends solving and how is that benefiting you?**

Our problem previously was that our integration platform was way more complex for our use, and we had to resort to using consults making us integrations. Now we have been able to manage all by our selves, and couple of error that we have had we have got some great support to solve them.

  ### 31. Kari Efecte

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kari K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2023

**What do you like best about Frends?**

User interface, Api management. Use of C# and the fact that one can easily create new tasks.

**What do you dislike about Frends?**

Debugging the processes is quite difficult. The testing is possible, but you cannot easily add breakpoints etc.

**What problems is Frends solving and how is that benefiting you?**

Creating api and publish them is easi

  ### 32. Intuitive and easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jens B. | Information systems manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Frends?**

Frends is extremely easy to use, very visual and basically self-documenting. I can make an integration or API in one afternoon and still have time for a coffee break. There's a lot of ready-made tasks, most of which are included. And if you run out of tasks, you can write custom C# code and you have the entire .Net framework available. You can also run external processes, which opens up the possibility to use e.g. Python to process data and return the data set back to Frends - Pandas is way easier to use than C# for data transformation. 

The services provided by HiQ work well most of the time and the developers are very knowledgeable and easily approached. Documentation is quite good, but occasionally out of date.

**What do you dislike about Frends?**

Some basics missing. Re-submit/reprocess would be really handy and has been standard in other integration tools for ages. Logging is adequate, but could use some development. Some minor GUI niggles and annoyances. The code completion functionality is lacking when writing straight C#.

**What problems is Frends solving and how is that benefiting you?**

Business integrations, data APIs, automations. Building APIs on top of crappy legacy systems to at least put some lipstick on the pig. Migrating scheduled scripts from Python and Powershell to Frends.

  ### 33. Integration Manager at Leanware Oy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juhamatti R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about Frends?**

Extremely fast and easy way to create, test and update processes and switch between versions.

**What do you dislike about Frends?**

Performance of while and foreach. Pure code would be so much much faster, but loops in vode are not allowed.

**What problems is Frends solving and how is that benefiting you?**

Transfer and modify data to be compatible between different systems and interfaces.

  ### 34. Low/no-code platform for integrations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Axel K. | Data architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Frends?**

The user interface is good, and it is easy to see how the process has advanced. Cloud and on-premise connections are easy to set up. Environment variables make it easier to control variables. User rights can be easily controlled. Their service desk reacts quickly, and the communication with the provider is flexible.

**What do you dislike about Frends?**

Some syntax is tricky at first, e.g. JArrays or JObjects need to be in exactly the correct format to work and error messages are not always very helpful in this. Processes cannot yet be tagged, and the GUI loses the process I was working on, so I need to search for it again when jumping between dev/test/prod. Publishing from development to testing and running once could be more automatic.

**What problems is Frends solving and how is that benefiting you?**

We use it to make point-to-point integrations between software systems and monitor them. Integration inside on-premise and inside the cloud and between cloud and on-premise. We also perform on-premise processing on Frends that would be costly in the cloud, e.g., hashing.

  ### 35. Great and reliable integration platform with a low learning curve

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marko K. | Senior Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about Frends?**

Easy to create simple integrations and does not necessarily need coding background. On the other hand, it can also be used for creating more complex integrations with custom C# tasks. 

The integration is documented in the Frends process, it is also easy to add more documentation/comments etc to the process. 

Sub-processes are an excellent way to implement generic subroutines and simplify the process.

Frends includes several ready-made libraries, both free and commercial.

**What do you dislike about Frends?**

In some cases the error messages (especially in complex processes) might be a little too general and figuring out the error can take some time. It would be nice if there would be some indication to the process figure, where the error might be (but I understand it is not an easy task to figure out programmatically).

**What problems is Frends solving and how is that benefiting you?**

Several integrations between different systems. Monitoring, deployments and other maintenance is easier with Frends than many other tools I've used in the past.

  ### 36. Fast integration development

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vilma P. | Integration Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about Frends?**

UI is clear, intuitive and easy to use. Offers all basic tasks ready made and you can build more yourself.
Allows fast development and also monitoring, various use cases can be executed with Frends.

**What do you dislike about Frends?**

Documentation could be more detailed. C# is the only programming language you can use
UI does not support multiple customer environtments/integrations the best way.

**What problems is Frends solving and how is that benefiting you?**

Platform for developing integrations to our customers.

  ### 37. Easy low code solution with flexible interfaces

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about Frends?**

Easy to use, and a company that provides good support. Secure solution, development for new use cases are always being made. Integrates easily with many other tools.

**What do you dislike about Frends?**

We do not have enough experience yet to know any spesial tings to dislike. If anything, perhaps an even easier way to access and temporarily store data during processes.

**What problems is Frends solving and how is that benefiting you?**

Moving data between systems, and presenting standsrdized APIs to external partners. Also, consuming API solutions from our suppleres are important. Being able to do this with internat resources are important.

  ### 38. Great event for new partner

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tuomo H. | Customer Success Manager, Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2023

**What do you like best about Frends?**

I am not vurrently  user of friends but I can see that it will help lot of customers to integrate almoust everything

**What do you dislike about Frends?**

I really cannot say because I have role in new partner-company

**What problems is Frends solving and how is that benefiting you?**

I see Frends can be a very good platform to integrate IoT data

  ### 39. Modern and flexibel platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Henk-Jan J. | Executive, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about Frends?**

The combination of a friendly prices solution to securely develop, maintain and monitor my integrations.

**What do you dislike about Frends?**

Not everything is fully matured. However, no other platform is as well.

**What problems is Frends solving and how is that benefiting you?**

Safe and secure development of integrations which can be monitored. It solves the API challenges we have.

  ### 40. The product is easy to use and has helped my figure out even the most complicated processes.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Henri S. | Systems Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Frends?**

The graphical user interface of Frends is truly the best part of the product. You really cant mess up if you pay a little attention and follow the arrows. If you encouter an issue, easy to resolve.

**What do you dislike about Frends?**

Sometimes you need to think "how you're writing your code", since some tasks cant handle Arrays and such. This can get a little frustrating but in the end, not that big of an issue.

**What problems is Frends solving and how is that benefiting you?**

Frends makes building new processes a breeze, the same goes for maintenance. It really has given me the ability to do many things at once but keep the quality high.

  ### 41. Frends  capability is wide

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about Frends?**

With Frends, you are able to overcome also not-so-basic integration cases. That is possible because Frends can do data shaping and processing in many ways. Other platforms are often limited.

**What do you dislike about Frends?**

Because the capabilities are wide, it requires good discipline to create the processes in such a way that the system remains user frendly for also non technical people.

**What problems is Frends solving and how is that benefiting you?**

With Frends, it is very quick to setup initial idea to be tested in real life. This leads to good implementations.

  ### 42. Takes care of integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christoffer G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about Frends?**

Fast to onboard developers and gets the job done. Also it is fairly intuitive.

**What do you dislike about Frends?**

The Total cost of ownership is not alleays aligned with Frend's value proposition.

**What problems is Frends solving and how is that benefiting you?**

We solve different kinds of integrations

  ### 43. For some scenarios this is 10 and for other 6 but I would most certainly have it as an option

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tomas E. | Business/Solution Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2023

**What do you like best about Frends?**

Great UI, easy to install agents in a microsoft environment, quite advanced if you understand the underlying technology.

**What do you dislike about Frends?**

There's a bunch of documentation of best-practises for many of the functionality that needs to be written/recorded. Low-code means you should avoid having deeper technology knowledge so this would be an upside for the platform.  With such documentation I'll would rate this product even higher.

**What problems is Frends solving and how is that benefiting you?**

Integration and structured data transformation. Haven't tested the API Management parts yet.

  ### 44. I have mediocre experience

**Rating:** 2.5/5.0 stars

**Reviewed by:** Vesa K. | Oil & Energy, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2023

**What do you like best about Frends?**

UI is easy to approach and process list is usable, however the development of the integration processes are not so easy. Testing and especially partial testing of the processes should be easier.

**What do you dislike about Frends?**

Versions of the tasks and rollback of the earlier or specific versions of the tasks. The commercial and community of the 3rd party features are also quite hard to understand.

**What problems is Frends solving and how is that benefiting you?**

Frends solves mainly commercial problems, not so much qualitative or efficiency-related problems. Frends is good on distributing the work between the client and the partner.

  ### 45. Professional and easy to use software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexander N. | System & Business Process Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about Frends?**

Going from Biztalk to FRENDS was a big step up for us. FRENDS is easy to use, easy to learn and scales really well. The vendor is extremely helpful, and we have not yet met any integrations that can not be solved in FRENDS

**What do you dislike about Frends?**

The biggest downside of using FRENDS is that you wish that all other software would be as useful and user friendly.

**What problems is Frends solving and how is that benefiting you?**

We have gone from extremely complicated set ups in biztalk that few was able to maintain, to a solution that we can maintain ourselves in FRENDS.

  ### 46. We are very pleased with the product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** June 12, 2023

**What do you like best about Frends?**

The product it self is very good to hadle our integrations, but the people are even better.
And the low code development is a great for everyone

**What do you dislike about Frends?**

I cannot come up with down sides. I would like to find time to learn how to use Frends even more efficiently.

**What problems is Frends solving and how is that benefiting you?**

It handles almost all our integrations.

  ### 47. Intuitive UI, good user experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jukka P. | ICT engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2023

**What do you like best about Frends?**

The WYSIWYG user interface is easy to use and interpret. Following the tasks is therefore easy.

**What do you dislike about Frends?**

There are some deficiencies in the search function. E.g., search based on words used in the process is not possible.

**What problems is Frends solving and how is that benefiting you?**

Friends saves resources both in time and workforce.

  ### 48. Review as a architect and developer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anssi R. | CEO,Senior software engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about Frends?**

1.Documentation all integrations documented with process diagram
2.Ready made libraries
3.Possibility to run custom C#
4.Monitoring
5.Subprocess concept

**What do you dislike about Frends?**

Maybe only thing to say, is edit process save functionality(but when You learn it, then You manage it)

**What problems is Frends solving and how is that benefiting you?**

1. Integrations were messy, undocumented( or not up to date) and not under proper monitoring. Now with frends integrations are documented and documentation is always up to date, so excellent.
2. Monitoring, with subprocesses You can create alerts and actions, which are very important. This monitoring was a big problem for us.
3. Speed when implementing integrations, You can import and export process, which will speed up integration work.

  ### 49. A great, flexible and cost-effective platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lars S. | DevOps Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about Frends?**

The ease of use for the end user and the possibility of creating custom tasks enable our non-developer employees to create powerful integrations without coding knowledge.

**What do you dislike about Frends?**

The administrative management API is still in beta, and there is currently no persistent state storage (only short-term). Some pre-built integrations don't work with .NET 6.0 Core on Linux.

**What problems is Frends solving and how is that benefiting you?**

Switching from an older, more primitive integration platform enables us to create new integrations more easily. Shifting some of the workloads to our technicians and process designers instead of the developers is freeing up time for more productive tasks.

  ### 50. Frends enables an easy way to monitor the integration layer, ensure agile development and management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2022

**What do you like best about Frends?**

The tool is easy to use and intuitive  learning it is a breeze. The possibilities of the Frends platform in the hands of the right people are limitless for companies, from just starting technical development or staying evergreen.

**What do you dislike about Frends?**

Vendor lock-in is often seen as a big risk for companies, but with a good system it's worth taking the risk by mitigating it and ensuring your own resources and expertise in-house

**What problems is Frends solving and how is that benefiting you?**

Integration development and monitoring, business process automation  (total or partial), corrects deficiencies in systems, e.g., enables process steps for us by providing necessary data for stakeholders automatically


## Frends Discussions
  - [What is the best practice in handling customer credentials.](https://www.g2.com/discussions/what-is-the-best-practice-in-handling-customer-credentials) - 1 comment, 1 upvote

- [View Frends pricing details and edition comparison](https://www.g2.com/products/frends/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-19+01%3A11%3A36+-0500&secure%5Bsession_id%5D=d9c0e4c5-6ca3-4a25-ad95-8c63440d9c71&secure%5Btoken%5D=4cfa46981a6a75723c8bb0b7b357e64f44551a8cbd587523a9fdd902aaf3c02c&format=llm_user)
## Frends Integrations
  - [API Gateway Manager](https://www.g2.com/products/api-gateway-manager/reviews)
  - [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews)
  - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews)
  - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)
  - [RabbitMQ](https://www.g2.com/products/rabbitmq/reviews)
  - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [Stripe Terminal](https://www.g2.com/products/stripe-terminal/reviews)
  - [Uncountable Web Platform](https://www.g2.com/products/uncountable-web-platform/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## Frends Features
**Management**
- Reporting
- Auditing

**Development**
- API Testing
- Data Security
- Orchestration
- Scalability

**Functionality**
- Data Exchange
- Data Mapping

**Development **
- Real-Time Integration
- API Designer
- Flow Designer
- Pre-Built Connectors
- Custom Connectors
- Reusable connectors
- Multi - tenant architecture

**Data**
- Scalability

**API Construction**
- API Testing
- Data Security
- Orchestration
- Scalability

**Functionality**
- Extraction
- Transformation
- Loading
- Automation
- Scalability

**Collaboration**
- Design Management
- Access Control
- Visibility

**Management**
- Workflow Management
- Exception Handling
- Real Time Reporting

**Management **
- Monitoring & Notification
- Routing And Orchestration
- Data Mapping
- Data Transformation
- API Management

**Development**
- Low-Code
- Customization

**API Management**
- Traffic Control
- Logs/Documentation
- API Monitoring
- Monetization
- Gateway

**Integrations**
- Third Party Integration
- BI Tools Integration

**Security**
- Data Encryption
- Security Standards
- Communication Protocol

**Security**
- Authentication
- Compliance

**Data Integration**
- App Integration
- Data Transformation
- Plugins

**Security**
- Communication Protocols
- EDI Standards

**Integration Options**
- Data Virtualization
- Managed File Transfers
- Big Data Processing
- EDI

**Management**
- Third-Party Apps
- White Labelled
- Workflow
- Self-Service
- Monitoring
- Notification

**Support**
- EDI Testing

**Deployment **
- Hybrid
- Cloud to Cloud

**Application Integration**
- Third Party
- Scalability
- Workflow Automation
- Connectivity

## Top Frends Alternatives
  - [Boomi](https://www.g2.com/products/boomi/reviews) - 4.4/5.0 (455 reviews)
  - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (656 reviews)
  - [Workato](https://www.g2.com/products/workato/reviews) - 4.7/5.0 (749 reviews)

