Frends Reviews & Product Details

Frends is a European low-code integration platform as a service (iPaaS) that enables organizations to connect applications, automate workflows, and manage APIs across cloud and on-premises environments. Designed for both developers and business technologists, Frends helps streamline system communication, reduce integration complexity, and support real-time operations. The platform supports a wide range of use cases including ERP modernization, cloud migration, business process automation, and data synchronization between legacy and modern systems. With a graphical interface based on BPMN 2.0 and built-in AI capabilities, Frends makes it easier to build, monitor, and manage integration processes without heavy reliance on custom code. Frends is built on Microsoft .NET and integrates natively with a wide range of systems including Microsoft Dynamics, Salesforce, SAP, and various industry-specific tools. Frends is used across industries such as public sector, utilities, manufacturing, finance, and retail. It is particularly suited for IT teams seeking to unify integration, automation, and API management into a single tool while maintaining compliance and security in distributed environments. Key capabilities include: - Building and managing integrations visually with BPMN 2.0 to accelerate development and collaboration - Automating business processes and system tasks with reusable, scalable workflows - Monitoring integrations in real-time to reduce downtime and improve operational visibility - Managing APIs and connections securely with full version control and access management - Leveraging AI assistance to configure integrations, generate documentation, and streamline onboarding --- Frends has been recognized in the Gartner® Magic Quadrant™ for Enterprise iPaaS and ranks consistently as a G2 High Performer across usability, setup, and implementation. The platform enables faster time-to-value, reduces reliance on custom development, and gives teams the tools to adapt quickly to change, making it a preferred integration solution for organizations in Europe and beyond.

Product Website

Seller

FRENDS

Discussions

Frends Community

Languages Supported

English

Product Description

Frends is a European integration and automation platform (iPaaS) that helps organizations connect systems, automate workflows, and manage APIs, all in one low-code environment. The platform enables IT and business teams to eliminate data silos, streamline operations, and adapt quickly to change. With visual BPMN 2.0-based design, Frends makes complex integrations simple and transparent. It supports hybrid deployments, ensuring secure data movement across cloud and on-premises systems. Trusted by companies like ISS, Canon, and MuniFin, Frends empowers enterprises to scale automation with clarity and control. Learn more at https://frends.com.

Overview by

Polina Zyaparova (Frends Support)

Pricing

Pricing provided by Frends.

Free Trial

Per Month

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Frends Media

Frends Demo - Frends Process Builder Interface

Use visual drag-and-drop low-code BPMN 2.0 Standard to build integration workflows

Use natural language to generate C# code

Frends Agentic AI product release highlights

Frends lifestyle brand video

Frends x Aalto University Case Study

Frends x Helen Case Study

Frends x Levi Ski Resort Case Study

Official Downloads

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Frends Agentic AI

Integration Center for Enablement (C4E) Guide

Interactive Demo

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Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/26/2025

"Very easy to deploy and easy user interface"

5/5

What do you like best about Frends?

The low-code visual interface makes it easy to see all the workflows and integrations, especially for non-technical users. The implementation of the software was also easy, as we operate it for a few customers and the recent Automation Portal is welcomed (still to be adopted). Review collected by and hosted on G2.com.

What do you dislike about Frends?

The documentation could be better, especially for the starters and the AI capabilities are sufficient for now, but should be upgraded in the following months. Also, it would be nice to have more tasks and connectors for pre-default integrations. Review collected by and hosted on G2.com.

What problems is Frends solving and how is that benefiting you?

Frends helps us simplify complex system integrations for our customers, especially those in public sector and manufacturing, by connecting legacy and modern systems in one integration platform.

For example, we recently used Frends to connect a customer’s ERP, CRM, and invoice processing tools into a single automated workflow. What used to take manual work and multiple handovers now happens in minutes, with full visibility and error handling. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

6/7/2022

"Easy to use and learn"

5/5

What do you like best about Frends?

As a visual person I really enjoy using Frends. Monitoring is simple and it allows also non-technical people an easy access to process results. Building integrations between different systems is super simple and easy with Frends. Also, the product has come a long way in just a few years and I'm looking forward to what the future will bring! Review collected by and hosted on G2.com.

What do you dislike about Frends?

I think Frends is lacking a community where one can look for help regarding problems that aren't easy to solve. Since it's a visual representation of the code and processes, debugging is not always the easiest as everything the Frends team deem irrelevant to the user is hidden. Review collected by and hosted on G2.com.

What problems is Frends solving and how is that benefiting you?

All new integrations and APIs are built through Frends, which makes monitoring and problem solving easy. And reusing already built processes is fast and simple. This means monitoring is centralized and the visual UI also provides people outside of our IT team the opportunity to stay on top of things. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

2/12/2025

"A multi-functional integration tool"

4/5

What do you like best about Frends?

Easy to learn and use. You can create processes using ready-made Frends Tasks and/or use your own code. Review collected by and hosted on G2.com.

What do you dislike about Frends?

Limited amount of libraries and not so mobile user friendly. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

11/26/2025

"Effortless and User-Friendly Experience"

4.5/5

What do you like best about Frends?

Simpliness of the whole process subprocess thinking. Review collected by and hosted on G2.com.

What do you dislike about Frends?

Documentation. Missing major features like pasting images and charts like mermaid Review collected by and hosted on G2.com.

Stefan J.

Development consultant

Mid-Market (51-1000 emp.)

1/30/2025

"Many options to build different integrations with full logging and changelog"

4.5/5

What do you like best about Frends?

Built on C# where you easily can find other resources to build what you need

Full changelog and possibility to quickly switch version if needed

Simple deploy from Dev->Test->Prod

Cloud based, but can also execute processes locally

Simple pricemodel Review collected by and hosted on G2.com.

What do you dislike about Frends?

Require C# knowledge do anything more complex

Quite "raw" errormessages when something doesn't work (basically direct from C# exception)

Difficult for new users to fully understand what is wrong when building new processes. For example what type is a certain variable, String, JArray, JToken? Review collected by and hosted on G2.com.

Paavo J.

Software development manager

Mid-Market (51-1000 emp.)

2/14/2025

"Easy to use and reliable integration platform"

4.5/5

What do you like best about Frends?

Short learning curve if you are familiar with any programming language. Reliable platform and if you put any consideration on error handling most of the integrations are "launch and forget".

I've used it for very complex integrations and to fix messed up data from business systems. But I've never run out of optons or functions with the platform. Review collected by and hosted on G2.com.

What do you dislike about Frends?

If you hadn't chaged your pricing system I would have given 10 out of 10 points. Now 20% of development time goes into optimizing licensing costs. Review collected by and hosted on G2.com.

Kristian V.

Integration Architect

Enterprise (> 1000 emp.)

2/5/2025

"Cheap, stable and working solution for all your integration needs"

5/5

What do you like best about Frends?

Frends license based pricing helps us to scale in our company, with flat pricing based on tenants we are able to automate small and medium tasks easily. Also the development UI is incredibly easy and flexible allowing new development to be done really agile. Review collected by and hosted on G2.com.

What do you dislike about Frends?

There is some overhead when processing large datasets, this is mostly a matter of implementation. Review collected by and hosted on G2.com.

Verified User in Newspapers

Mid-Market (51-1000 emp.)

2/14/2025

"Frends iPaaS review"

4/5

What do you like best about Frends?

The most helpful feature in Frends is the visualization of you autiomation pipeline. It is also quite easy to transfer files between systems using Frends. It is also possible to integrate your own custom apps into the pipeline quite easily. I have integrated our own Java app and it was no brainer to integrate that. Review collected by and hosted on G2.com.

What do you dislike about Frends?

The use of environment variables is a bit annoying. Don't take me wrong here, you can do a lot with them, but user experience is not optimal with the environment variables.

Some of the components could be even more easier to use. I would also like a support for another programming language besides C#. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

2/19/2025

"Frends integration platform review"

3.5/5

What do you like best about Frends?

Partially self-documenting integration processes, reusable subprocesses, API management is very straightforward compared to Azure APIM, a plethora of ready made tasks to use straight-out-of-the-box. Review collected by and hosted on G2.com.

What do you dislike about Frends?

The GUI othen times feels a little restrictive especially with expression logic, popups that obscure panels and not having a direct route to see source code for debugging purposes etc. For more demanding integrations, I'm wondering why choose Frends platform as opposed to custom implementations on Azure as the need for external services (e.g. Service Bus, fan-out..) would have to be implemented elsewhere -> connecting Frends. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

11/7/2022

"It's powerful and easy to use"

4.5/5

What do you like best about Frends?

The copy-paste functionality and subprocesses make scalability and reusability easy and user-friendly. The low code approach overall is excellent, you can create complicated solutions with a breeze. Review collected by and hosted on G2.com.

What do you dislike about Frends?

Frends is focused more on A2A, it would have been nice to have more B2B functionality out of the box. One example could be validations for common EDI standards. Review collected by and hosted on G2.com.