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Compare Frends and Workato 
Featured Products
At a Glance
Market Segments
Mid-Market (55.8% of reviews)
Mid-Market (44.5% of reviews)
Entry-Level Pricing
Free Trial Per Month
No pricing available
Frends
Star Rating
(133)4.5 out of 5
Market Segments
Mid-Market (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 6 pricing plansWorkato
Star Rating
(751)4.7 out of 5
Market Segments
Mid-Market (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WorkatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Workato excels in user experience, highlighting its intuitive design that caters to both technical and non-technical users. The platform's "Recipe" approach allows users to visualize workflows easily, making complex tasks feel manageable and straightforward.
- Users say that Frends offers a strong visual approach with its BPMN model, which helps in discussing and sketching processes with stakeholders. This graphical development tool is appreciated for its focus on business needs, although some users note that it may not be as user-friendly as Workato's interface.
- Reviewers mention that Workato's extensive library of over 1,000 pre-built connectors significantly enhances its integration capabilities, making it easier to connect with popular applications like Salesforce and Slack. This feature is a major advantage for users looking for quick and efficient integrations.
- According to verified reviews, Frends users appreciate the ability to create custom tasks in .NET, which allows for greater flexibility in building integrations. However, some users feel that this requires a deeper technical understanding compared to Workato's no-code solutions.
- G2 reviewers highlight that Workato's support quality is notably high, with users praising the responsiveness and helpfulness of the customer service team. This level of support contributes to a smoother implementation process, which is often a challenge for users of other platforms like Frends.
- Users report that while both platforms have their strengths, Workato's overall satisfaction ratings are higher, reflecting a more positive user experience. The platform's ease of setup and administration is frequently mentioned as a key benefit, making it a preferred choice for many organizations.
Pricing
Entry-Level Pricing
Frends
Free Trial
Free Trial
Per Month
Free 30-days Frends Trial. The Trial has an own tenant and can be transformed to purchased version without losing the integrations and automation made during Trial.
- Everything that is in Startup Tier
Workato
No pricing availableFree Trial
Frends
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
8.8
101
9.0
600
Ease of Use
8.7
101
9.0
610
Ease of Setup
8.3
69
8.8
481
Ease of Admin
8.8
59
9.0
372
Quality of Support
8.9
95
9.2
586
Has the product been a good partner in doing business?
9.1
60
9.4
369
Product Direction (% positive)
8.5
96
9.5
585
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
7.4
22
7.8
116
8.0
20
8.3
123
Functionality
9.1
23
8.8
130
8.2
25
8.7
133
8.7
23
8.9
130
9.3
24
9.2
142
9.2
24
9.0
131
Management
Not enough data
8.1
24
Not enough data
8.8
24
Not enough data
9.0
24
Not enough data
8.7
25
Solution Provision
Not enough data
8.3
25
Not enough data
7.5
25
Not enough data
8.3
23
Development
7.9
25
9.4
32
7.9
25
9.3
31
8.4
27
9.7
32
8.3
28
9.4
31
Collaboration
8.0
25
8.9
30
7.6
25
8.9
31
8.1
26
9.3
30
Functionality
8.1
17
9.1
19
7.0
16
9.3
19
Management
7.6
16
9.4
18
7.1
17
9.2
19
7.7
15
9.4
18
Integrations
8.1
16
9.2
19
6.5
11
8.6
18
Security
8.5
14
9.2
18
6.5
14
9.0
18
Support
6.1
15
9.0
19
Development
8.6
40
9.1
274
8.5
42
8.4
176
|
Verified
8.7
44
9.0
205
|
Verified
7.8
43
8.8
216
|
Verified
8.2
41
8.5
195
|
Verified
8.6
44
9.1
191
8.0
36
8.6
165
Management
8.1
46
8.7
194
|
Verified
8.2
38
8.8
186
|
Verified
7.4
42
8.9
194
|
Verified
7.9
44
8.7
191
|
Verified
8.3
41
8.8
166
Security
7.9
38
8.8
170
|
Verified
8.6
40
8.9
177
|
Verified
8.5
39
9.0
174
|
Verified
Integration Options
8.1
32
8.7
165
|
Verified
8.8
42
8.6
165
|
Verified
7.3
33
8.1
159
|
Verified
7.4
35
7.9
144
|
Verified
Deployment
8.6
37
8.7
160
8.7
37
9.0
170
Management
Not enough data
9.2
12
Not enough data
9.4
13
Not enough data
9.2
12
Not enough data
9.2
12
Functionality
Not enough data
9.2
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
9.5
13
Security
Not enough data
9.2
13
Not enough data
9.3
12
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data
7.8
36
9.2
107
Development
7.6
35
9.1
114
7.4
35
8.9
109
Security
8.0
36
9.1
108
7.7
35
8.9
105
Management
6.7
30
9.0
104
6.6
29
8.6
95
7.6
35
9.2
104
6.9
21
9.1
90
7.2
22
8.8
93
7.0
22
8.9
93
Application Integration
7.4
21
9.0
89
7.4
21
9.2
92
7.6
20
9.5
92
7.7
22
9.2
91
Data Management
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
8.2
11
Functionality
Not enough data
9.1
11
Not enough data
9.9
13
Not enough data
9.7
13
Not enough data
9.6
12
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
11
Security
Not enough data
9.1
11
Not enough data
9.2
11
Generative AI
Not enough data
8.2
11
Functionality
Not enough data
8.7
13
Not enough data
9.2
13
Not enough data
9.1
13
Governance
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
9.1
13
Scalability and Performance - Generative AI Infrastructure
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Integration and Extensibility - Generative AI Infrastructure
Not enough data
10.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Security and Compliance - Generative AI Infrastructure
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
10.0
5
Usability and Support - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
10.0
5
Functionality - Process Orchestration
Not enough data
8.4
53
Not enough data
8.9
54
Not enough data
9.3
63
Not enough data
9.3
58
Not enough data
9.0
50
Integration & Adaptability - Process Orchestration
Not enough data
9.3
54
Not enough data
9.2
53
Not enough data
8.9
57
Not enough data
8.7
55
Not enough data
8.7
52
Not enough data
8.7
51
Not enough data
8.9
51
Not enough data
8.9
51
Customization - AI Agent Builders
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
11
Functionality - AI Agent Builders
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
9.0
12
Not enough data
8.7
13
Data and Analytics - AI Agent Builders
Not enough data
9.3
10
Not enough data
9.5
10
Not enough data
9.0
10
Integration - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
13
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.4
8
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
8.9
6
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
8.1
29
8.8
182
7.4
26
8.9
177
8.3
28
8.9
176
8.4
30
9.0
186
API Management
7.3
30
8.7
164
7.3
33
8.4
183
7.9
32
8.7
183
6.0
21
Feature Not Available
7.5
27
8.5
163
Data Integration
8.2
33
9.3
198
8.1
32
8.8
186
6.8
26
8.5
166
Categories
Categories
Shared Categories
Frends and Workato are categorized as Embedded Integration Platforms, API Development, iPaaS, ETL Tools, API Management, and Electronic Data Interchange (EDI)
Unique Categories
Frends has no unique categories
Reviews
Reviewers' Company Size
Frends
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.5%
Oil & Energy
10.9%
Computer Software
8.5%
Manufacturing
3.1%
Retail
3.1%
Other
58.9%
Computer Software
22.9%
Information Technology and Services
20.3%
Financial Services
5.4%
Retail
3.7%
Construction
2.9%
Other
44.8%
Alternatives
Discussions
What is the best practice in handling customer credentials.
1 Comment
OG
Usually the recommended way of storing sensitive information is to use Environment Variables in Frends.
Unfortunately, if you group credentials for each...Read more
Frends has no more discussions with answers
What is a Workato recipe?
3 Comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 Comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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