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At a Glance
Market Segments
Mid-Market (55.8% of reviews)
Mid-Market (44.0% of reviews)
Entry-Level Pricing
Free Trial Per Month
No pricing available
Frends
Star Rating
(132)4.5 out of 5
Market Segments
Mid-Market (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 6 pricing plansWorkato
Star Rating
(722)4.7 out of 5
Market Segments
Mid-Market (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WorkatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Workato excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Frends. Users appreciate its intuitive interface and the ability to quickly build and deploy integrations, with one reviewer noting that "recipes are intuitive to set up, with straightforward mappings and a wide range of prebuilt connectors."
- Users say that Workato's implementation process is notably efficient, allowing teams to get started with integrations without extensive technical knowledge. Recent feedback highlights that "we no longer have to rely on our ERP vendor for new features or automations; instead, we can handle everything ourselves using Workato."
- Reviewers mention that Frends offers a strong graphical development tool that facilitates iterative design, making it easier for users to focus on business needs rather than technical details. This feature is particularly appreciated for its clear structure and manageability, which helps streamline the integration process.
- According to verified reviews, Workato stands out in terms of support quality, with users rating it highly for responsiveness and helpfulness. One user noted that the "encryption and SFTP functionality is especially well designed," indicating a robust support system for complex integration needs.
- G2 reviewers highlight that while Frends has a solid low-code, BPMN-driven development approach, it may not match the extensive capabilities of Workato in terms of third-party integrations. Users appreciate Frends' ability to quickly develop and test new integrations, but some feel it lacks the depth of features available in Workato.
- Users report that both platforms have their strengths, but Workato's higher ratings in areas like workflow management and automation indicate a more comprehensive solution for users looking to enhance their integration capabilities. Reviewers have noted that "Workato is an excellent tool for automating tasks and improving processes," showcasing its effectiveness in real-world applications.
Pricing
Entry-Level Pricing
Frends
Free Trial
Free Trial
Per Month
Free 30-days Frends Trial. The Trial has an own tenant and can be transformed to purchased version without losing the integrations and automation made during Trial.
- Everything that is in Startup Tier
Workato
No pricing availableFree Trial
Frends
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
8.8
101
9.1
582
Ease of Use
8.7
101
9.0
591
Ease of Setup
8.3
69
8.9
463
Ease of Admin
8.8
59
9.0
367
Quality of Support
8.9
95
9.2
572
Has the product been a good partner in doing business?
9.1
60
9.4
364
Product Direction (% positive)
8.5
96
9.5
566
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
7.4
22
7.9
116
8.0
20
8.3
123
Functionality
9.1
23
8.9
130
8.2
25
8.7
133
8.7
23
9.0
131
9.3
24
9.1
140
9.2
24
9.0
131
Management
Not enough data
8.1
25
Not enough data
8.8
25
Not enough data
9.0
25
Not enough data
8.8
26
Solution Provision
Not enough data
8.3
25
Not enough data
7.6
25
Not enough data
8.4
24
Development
7.9
25
9.4
35
7.9
25
9.4
33
8.4
27
9.7
34
8.3
28
9.4
34
Collaboration
8.0
25
9.0
33
7.6
25
9.0
33
8.1
26
9.4
33
Functionality
8.1
17
9.1
19
7.0
16
9.3
19
Management
7.6
16
9.4
18
7.1
17
9.2
19
7.7
15
9.4
18
Integrations
8.1
16
9.2
19
6.5
11
8.6
18
Security
8.5
14
9.2
18
6.5
14
9.0
18
Support
6.1
15
9.0
19
Development
8.6
40
9.1
270
8.5
42
8.4
176
|
Verified
8.7
44
9.0
197
|
Verified
7.8
43
8.8
210
|
Verified
8.2
41
8.5
194
|
Verified
8.6
44
9.0
189
8.0
36
8.6
164
Management
8.1
46
8.7
193
|
Verified
8.2
38
8.7
181
|
Verified
7.4
42
8.9
193
|
Verified
7.9
44
8.7
191
|
Verified
8.3
41
8.8
164
Security
7.9
38
8.8
170
|
Verified
8.6
40
8.9
177
|
Verified
8.5
39
9.0
173
|
Verified
Integration Options
8.1
32
8.7
165
|
Verified
8.8
42
8.6
165
|
Verified
7.3
33
8.1
159
|
Verified
7.4
35
7.9
144
|
Verified
Deployment
8.6
37
8.7
160
8.7
37
9.0
170
Management
Not enough data
9.2
13
Not enough data
9.4
14
Not enough data
9.2
13
Not enough data
9.2
13
Functionality
Not enough data
9.2
13
Not enough data
9.0
13
Not enough data
9.2
13
Not enough data
9.5
14
Security
Not enough data
9.3
14
Not enough data
9.4
13
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data
7.8
36
9.2
108
Development
7.6
35
9.1
113
7.4
35
8.9
110
Security
8.0
36
9.1
109
7.7
35
8.9
106
Management
6.7
30
9.0
105
6.6
29
8.6
96
7.6
35
9.3
104
6.9
21
9.1
91
7.2
22
8.8
94
7.0
22
8.9
94
Application Integration
7.4
21
9.1
90
7.4
21
9.2
93
7.6
20
9.5
93
7.7
22
9.3
92
Data Management
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
8.2
11
Functionality
Not enough data
9.1
11
Not enough data
9.9
13
Not enough data
9.7
13
Not enough data
9.6
12
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
11
Security
Not enough data
9.1
11
Not enough data
9.2
11
Generative AI
Not enough data
8.2
11
Functionality
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
14
Governance
Not enough data
9.0
14
Not enough data
9.2
14
Not enough data
9.2
14
Scalability and Performance - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
10.0
6
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
10.0
6
Integration and Extensibility - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
8.9
6
Not enough data
9.7
6
Security and Compliance - Generative AI Infrastructure
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
10.0
6
Usability and Support - Generative AI Infrastructure
Not enough data
10.0
7
Not enough data
10.0
6
Functionality - Process Orchestration
Not enough data
8.4
55
Not enough data
9.0
56
Not enough data
9.3
63
Not enough data
9.4
58
Not enough data
9.0
52
Integration & Adaptability - Process Orchestration
Not enough data
9.3
54
Not enough data
9.2
54
Not enough data
8.9
57
Not enough data
8.8
56
Not enough data
8.8
53
Not enough data
8.7
53
Not enough data
8.9
53
Not enough data
8.9
53
Customization - AI Agent Builders
Not enough data
9.0
14
Not enough data
9.0
14
Not enough data
9.3
12
Functionality - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
8.8
14
Data and Analytics - AI Agent Builders
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
9.1
11
Integration - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.4
11
Not enough data
9.4
12
Not enough data
9.4
14
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.4
9
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
8.1
29
8.8
181
7.4
26
8.9
178
8.3
28
8.9
175
8.4
30
9.0
186
API Management
7.3
30
8.7
165
7.3
33
8.5
183
7.9
32
8.7
182
6.0
21
Feature Not Available
7.5
27
8.5
164
Data Integration
8.2
33
9.2
194
8.1
32
8.7
185
6.8
26
8.5
167
Categories
Categories
Shared Categories
Frends and Workato are categorized as Embedded Integration Platforms, API Development, iPaaS, ETL Tools, API Management, and Electronic Data Interchange (EDI)
Unique Categories
Frends has no unique categories
Reviews
Reviewers' Company Size
Frends
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.5%
Oil & Energy
10.9%
Computer Software
8.5%
Manufacturing
3.1%
Retail
3.1%
Other
58.9%
Computer Software
23.0%
Information Technology and Services
19.6%
Financial Services
5.6%
Retail
3.5%
Construction
3.0%
Other
45.3%
Alternatives
Discussions
What is the best practice in handling customer credentials.
1 Comment
OG
Usually the recommended way of storing sensitive information is to use Environment Variables in Frends.
Unfortunately, if you group credentials for each...Read more
Frends has no more discussions with answers
What is a Workato recipe?
3 Comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 Comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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