FreeD Group is a Hong Kong-based technology company specializing in digital and smart merchandising solutions. Established in 2015, the company leverages artificial intelligence, big data, and machine learning to provide end-to-end digital transformation services. With over 10 offices globally, FreeD Group supports a diverse clientele, including major brands such as Samsung, China Mobile, China Life Insurance, BMW, and LG. Their mission is to create barrier-breaking, customer-centric, data-driven interactions between consumers and brands through their proprietary Hybrid SaaS solutions.
Key Features and Functionality:
- Marketplace Platform: Enables businesses to create and manage their own e-commerce marketplaces, offering curated products from thousands of sellers while maintaining full control over branding and customer experience.
- Harmony Messaging : Automates customer support and enhances message interactivity, facilitating customer acquisition and service through rich communication services.
- Corporate Service Solutions : Modernizes corporate travel and employee wellness programs by providing access to bespoke travel booking experiences, loyalty points programs, and various wellness services.
- Enterprise D2C EPOS Solution: Offers a direct-to-consumer digital point of sale system for online ordering, delivery, and pickup, complete with stock control and real-time analytics.
- Harmony Travel: Allows businesses to scale travel-based marketplaces and offer bespoke travel experiences to customers.
- Advertising Services: Optimizes advertising strategies, including SEO, SEM, paid advertising, and promotional campaigns, to generate new traffic and revenue opportunities.
Primary Value and Solutions Provided:
FreeD Group empowers businesses to digitally transform their operations by offering comprehensive SaaS solutions that enhance customer engagement, retention, and monetization. By integrating advanced technologies such as AI and big data, their platforms enable companies to streamline processes, improve customer experiences, and drive revenue growth. Their diverse range of services addresses various business needs, from establishing e-commerce marketplaces to modernizing corporate services and optimizing advertising efforts, thereby providing a holistic approach to digital transformation.