Found Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the all-in-one banking solution for invoicing, payments, and expenses, praising its ease of use. (3 mentions)

Users find the ease of use of Found ideal for small businesses, streamlining invoicing and banking tasks effectively. (2 mentions)

Users find the easy setup of Found ideal for small businesses, facilitating efficient invoicing and expense tracking. (2 mentions)

Users commend the excellent customer support provided by Found, enhancing their overall experience and satisfaction. (1 mentions)

Users appreciate the efficiency of Found, enjoying seamless invoicing and expense tracking for their small businesses. (1 mentions)

Users find insufficient details in customer service responses, lacking timely communication and thorough explanations. (2 mentions)

Users face challenges due to the inability to edit sent invoices, making adjustments difficult after submission. (1 mentions)

Users express dissatisfaction with poor customer support, highlighting slow response times and lack of detailed explanations. (1 mentions)

Users note that transactions are slow, particularly with business deposits taking extra time to process. (1 mentions)

Users report unclear information, lacking explanations and details on interest rates, leading to user frustration. (1 mentions)

5 Pros or Advantages of Found

1. Features

Users love the all-in-one banking solution for invoicing, payments, and expenses, praising its ease of use.

See 3 mentions

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Darci J. D.

Small-Business (50 or fewer emp.)

4.5/5

"Small Business Solution that Works"

What do you like about Found?

Easy of use in the US or Internationally. It is a dream for a small business to keep all in one invoicing, tracking of payments and expenses, sending

smrithy c.

Mid-Market (51-1000 emp.)

4.5/5

"It is a good tool to get finance details for a small scale business."

What do you like about Found?

It has lots of features to offer. If you are starting up small and looking for a complete banking solution then this is a good tool. I personally foun

2. Ease of Use

Users find the ease of use of Found ideal for small businesses, streamlining invoicing and banking tasks effectively.

See 2 mentions

See Related User Reviews

Darci J. D.

Small-Business (50 or fewer emp.)

4.5/5

"Small Business Solution that Works"

What do you like about Found?

Easy of use in the US or Internationally. It is a dream for a small business to keep all in one invoicing, tracking of payments and expenses, sending

smrithy c.

Mid-Market (51-1000 emp.)

4.5/5

"It is a good tool to get finance details for a small scale business."

What do you like about Found?

It has lots of features to offer. If you are starting up small and looking for a complete banking solution then this is a good tool. I personally foun

3. Easy Setup

Users find the easy setup of Found ideal for small businesses, facilitating efficient invoicing and expense tracking.

See 2 mentions

See Related User Reviews

Darci J. D.

Small-Business (50 or fewer emp.)

4.5/5

"Small Business Solution that Works"

What do you like about Found?

Easy of use in the US or Internationally. It is a dream for a small business to keep all in one invoicing, tracking of payments and expenses, sending

smrithy c.

Mid-Market (51-1000 emp.)

4.5/5

"It is a good tool to get finance details for a small scale business."

What do you like about Found?

It has lots of features to offer. If you are starting up small and looking for a complete banking solution then this is a good tool. I personally foun

4. Customer Support

Users commend the excellent customer support provided by Found, enhancing their overall experience and satisfaction.

See 1 mentions

See Related User Reviews

Darci J. D.

Small-Business (50 or fewer emp.)

4.5/5

"Small Business Solution that Works"

What do you like about Found?

Easy of use in the US or Internationally. It is a dream for a small business to keep all in one invoicing, tracking of payments and expenses, sending

5. Efficiency

Users appreciate the efficiency of Found, enjoying seamless invoicing and expense tracking for their small businesses.

See 1 mentions

See Related User Reviews

Darci J. D.

Small-Business (50 or fewer emp.)

4.5/5

"Small Business Solution that Works"

What do you like about Found?

Easy of use in the US or Internationally. It is a dream for a small business to keep all in one invoicing, tracking of payments and expenses, sending

5 Cons or Disadvantages of Found

1. Insufficient Details

Users find insufficient details in customer service responses, lacking timely communication and thorough explanations.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Positive."

What do you dislike about Found?

Customer service could be better with getting back to you in a timely manner and explaining everything in detail.

Ed C.

Small-Business (50 or fewer emp.)

4.0/5

"Pretty good for startups"

What do you dislike about Found?

Little to no explanations, and no interest rates

2. Invoicing Problems

Users face challenges due to the inability to edit sent invoices, making adjustments difficult after submission.

See 1 mentions

See Related User Reviews

Dax D.

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use and automatically marks transactions for tax savings"

What do you dislike about Found?

It does not allow you to edit the invoices that have already been sent.

3. Poor Customer Support

Users express dissatisfaction with poor customer support, highlighting slow response times and lack of detailed explanations.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Positive."

What do you dislike about Found?

Customer service could be better with getting back to you in a timely manner and explaining everything in detail.

4. Slow Transactions

Users note that transactions are slow, particularly with business deposits taking extra time to process.

See 1 mentions

See Related User Reviews

Darci J. D.

Small-Business (50 or fewer emp.)

4.5/5

"Small Business Solution that Works"

What do you dislike about Found?

It takes a bit longer for business deposits to hit but that is the only small issues I have.

5. Unclear Information

Users report unclear information, lacking explanations and details on interest rates, leading to user frustration.

See 1 mentions

See Related User Reviews

Ed C.

Small-Business (50 or fewer emp.)

4.0/5

"Pretty good for startups"

What do you dislike about Found?

Little to no explanations, and no interest rates

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Sean R.

Executive Consultant - Enterprise Platforms & Digital Transformation

Small-Business (50 or fewer emp.)

Originally submitted 4/25/2026

"Strong SMB Banking Tech, Ton of Potential, Restrictive for Scaling, Support Is Strong"

4/5

What do you like best about Found?

Found helps solve the financial fragmentation in my business. By automatically setting aside money for taxes and giving me real-time insight into my company’s financial health, it saves me hours of manual bookkeeping every month. The biggest benefit is the peace of mind: I know exactly what I owe in taxes, and I can keep a clear, organized view of my professional finances—without the overhead of a traditional, clunky corporate bank. Review collected by and hosted on G2.com.

What do you dislike about Found?

While the platform is excellent for solo work, it can start to feel a bit restrictive as a business grows and needs more structure. I’d really like to see stronger multi-user roles and permissions, along with deeper integrations with enterprise-level project management tools. Also, the desktop interface sometimes doesn’t feel as snappy or as feature-complete as the mobile app, which can make the overall experience feel slightly uneven across devices. Review collected by and hosted on G2.com.

What problems is Found solving and how is that benefiting you?

Found helps solve the financial fragmentation in my business. By automatically setting aside money for taxes and giving me real-time insight into my company’s financial health, it saves me hours of manual bookkeeping each month. The biggest benefit is the peace of mind: I always know what I owe in taxes, and I can maintain a clear, organized view of my business finances—without the overhead of a traditional, clunky corporate bank. Review collected by and hosted on G2.com.

Darci J. D.

President & CEO (Founder)

Small-Business (50 or fewer emp.)

Originally submitted 12/10/2024

"Small Business Solution that Works"

4.5/5

What do you like best about Found?

Easy of use in the US or Internationally. It is a dream for a small business to keep all in one invoicing, tracking of payments and expenses, sending money out and having the ability to raise spending limits. The customer service team when we have used tham is really great as well. They keep adding new features and I love that. Review collected by and hosted on G2.com.

What do you dislike about Found?

It takes a bit longer for business deposits to hit but that is the only small issues I have. Review collected by and hosted on G2.com.

smrithy c.

Azure Developer

Computer Software

Mid-Market (51-1000 emp.)

12/19/2024

"It is a good tool to get finance details for a small scale business."

4.5/5

What do you like best about Found?

It has lots of features to offer. If you are starting up small and looking for a complete banking solution then this is a good tool. I personally found best services like banking, invoicing & stripe connection. Review collected by and hosted on G2.com.

What do you dislike about Found?

There is nothing as of now that I dislike about Found. Review collected by and hosted on G2.com.

smrithy P.

Developer

Small-Business (50 or fewer emp.)

12/19/2024

"It is a good tool for small scale applications to track the finances and plan accordingly."

4.5/5

What do you like best about Found?

It is all in one tool like it handles banking, invoicing & bookkeeping. Apart from that it has stripe connection facility as well. Review collected by and hosted on G2.com.

What do you dislike about Found?

As of now there is nothing to dislike about Found. Review collected by and hosted on G2.com.

Dax D.

Vice President Marketing

Small-Business (50 or fewer emp.)

Originally submitted 8/10/2024

"Easy to use and automatically marks transactions for tax savings"

4.5/5

What do you like best about Found?

It is very easy to use. It can automatically separate (virtually into "Pockets") your income into predefined pockets to help you have money for income, taxes, profit, and expenses. It offers free invoicing. Review collected by and hosted on G2.com.

What do you dislike about Found?

It does not allow you to edit the invoices that have already been sent. Review collected by and hosted on G2.com.

Ed C.

English Spanish Interpreter

Small-Business (50 or fewer emp.)

7/2/2024

"Pretty good for startups"

4/5

What do you like best about Found?

Helps manage taxes. Adds a level of professionalism. Review collected by and hosted on G2.com.

What do you dislike about Found?

Little to no explanations, and no interest rates Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

7/29/2024

"Positive."

5/5

What do you like best about Found?

Found is a very user friendly platform and makes it extremely simple to create invoices, track your expenses and more Review collected by and hosted on G2.com.

What do you dislike about Found?

Customer service could be better with getting back to you in a timely manner and explaining everything in detail. Review collected by and hosted on G2.com.