--- title: Forward Reviews meta_title: 'Forward Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Forward works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 15 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Forward Reviews **Vendor:** Forward **Category:** [Digital Sales Room Software](https://www.g2.com/categories/digital-sales-room) **Average Rating:** 5.0/5.0 **Total Reviews:** 15 ## About Forward Forward enables sales teams to win deals and onboard customers faster. Forward's engagment platform centralises all resources, stakholders, sales tools and interactions within a single digital workspace, for seamless collaboration, standout experience and faster buyer decisions. Each of Forward’s digital sales rooms is shareable with a single link and comes packed with superpowers: - Real-time collaboration for seamless deal progress, - Sales insights to track engagement - Mutual-action plans to keep your deal on track - Auto-personalization to stand out from competitors Sales team can take control of there deals, minimise friction, and achieve higher conversion rates. Sign up for Forward's free trial and find out the best way to drive your deals forward effortlessly! ## Forward Reviews ### 1. My Essential Sales Partner at My Software Development Agency **Rating:** 5.0/5.0 stars **Reviewed by:** Utku B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Forward?** As the founder of a start-up artificial intelligence software development company, it helped a lot at every stage of client meetings through Forward. Since we are new in the sector, it has contributed to us appearing more professional in the presentations we have made and will make. Additionally, it supported its professional team in identifying potential customers. **What do you dislike about Forward?** I'd appreciate more flexibility regarding analytics that helps my busy scheduling **What problems is Forward solving and how is that benefiting you?** Forward has transformed the chaotic landscape of sales into a structured and efficient process. By centralizing seller-buyer interactions and providing insightful analytics about buyer intentions, it ensures that we never miss a beat with our leads and deals. Each client interaction is optimized for engagement and conversion. This tool isn't just a part of our toolkit—it's become a cornerstone of our sales strategy, enabling us to manage our limited resources effectively and keep our client relationships strong. ### 2. Seamless Deal-Closing and Client Onboarding with Forward **Rating:** 5.0/5.0 stars **Reviewed by:** Hikmet Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2023 **What do you like best about Forward?** Forward's all-in-one platform revolutionizes how we create sales proposals and engage with buyers. Its streamlined process not only helps in closing deals more efficiently but also simplifies client onboarding. The ability to handle these critical business tasks in one place has significantly improved our operational efficiency and client satisfaction. **What do you dislike about Forward?** While Forward excels in streamlining sales and onboarding processes, I believe it could benefit from enhanced customization options in proposal creation and deeper analytics to better understand buyer engagement. Additionally, integrating more third-party tools would further enhance its versatility in our varied business environment. **What problems is Forward solving and how is that benefiting you?** Forward is adeptly solving several key challenges in our business pipeline. Firstly, it streamlines the creation of sales proposals, allowing us to craft compelling and professional proposals efficiently. This not only saves time but also enhances the quality of our first impressions with potential clients. Secondly, its features for engaging buyers are instrumental in keeping communications clear and responsive, significantly improving our client interaction and conversion rates. The platform’s insights into buyer behavior and preferences have enabled us to tailor our approaches more effectively, leading to higher engagement and successful deal closures. Lastly, the seamless integration of deal closure and client onboarding in one platform is a game changer. It simplifies the transition from a closed deal to an active project, ensuring a smooth and cohesive experience for both our team and our clients. This continuity has not only streamlined our internal processes but also heightened client satisfaction due to the reduced administrative overhead and more focused service delivery. Overall, Forward has been instrumental in optimizing our sales and onboarding processes, leading to better client relationships, increased efficiency, and ultimately contributing to our business growth ### 3. Transformed our outreach and turned complexities into simple, engaging experiences for clients **Rating:** 5.0/5.0 stars **Reviewed by:** Memduh E. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Forward?** Forward has immensely facilitated our interaction with a diverse, global clientele. The platform’s standout feature for us is its ability to provide a centralized, cohesive space for each client with a few clicks. This has been incredibly beneficial in conveying complex loyalty program structures in an easy-to-understand manner. The ability to engage and inform clients in a single, interactive journey, regardless of their location, has been revolutionary for our business. Also, it struck our prospects and clients as a “very easy platform to use”. **What do you dislike about Forward?** We manage a global portfolio of clients for our loyalty software, and while Forward has been a solid platform, we’ve encountered minor challenges with language localization. Catering to a global audience means dealing with various languages, and more multi-language support was crucial. They introduced features to solve our issue rapidly, and now we can use them in 3 languages. **What problems is Forward solving and how is that benefiting you?** Our primary challenge as a loyalty software provider has been maintaining consistent, clear communication with clients across different regions. Forward solved this by offering an intuitive, interactive platform where we could centralise all client interactions. This streamlined approach has saved us time and significantly improved our client relationships. The deep insights provided by Forward have allowed us to tailor our interactions and software offerings more effectively, leading to a higher client retention rate. It’s been a strategic tool, enabling us to foster collaboration and empower our clients, making them feel more connected to our services. ### 4. Perfect match for a B2B agency **Rating:** 5.0/5.0 stars **Reviewed by:** Lutfi A. | CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Forward?** Forward's impact on our client engagement process has been nothing short of revolutionary. What truly sets it apart for a marketing-focused company like ours is its ability to create a unique and impressive space for each client. This aligns perfectly with our mission to differentiate ourselves in B2B content marketing. The collaborative nature of the platform, combined with features like chat and document sharing, aligns beautifully with our needs, allowing for more personalized and collaborative interactions with clients. Implementation was super easy and support was always there, although not required. As the integrations were very straightforward we could immediately utilize it in our daily operations and start using the product every day. Additionally, the number of features of the product are ideal for a smooth process easing usage. **What do you dislike about Forward?** As a company deeply rooted in B2B content marketing, a broader selection of customizable templates would be a significant boost for a team like ours, which thrives on creating unique, differentiated content for each client. This is a minor issue, though, in an otherwise fantastic tool. **What problems is Forward solving and how is that benefiting you?** In digital marketing, staying ahead of the competition is all about engagement and innovation. Forward has empowered us at FascinatID to do just that. It has streamlined our communications, making sharing our creative digital marketing strategies and content both efficient and effective. The centralized workspace has drastically reduced the clutter of multiple communication channels, making our follow-up process more coherent and impactful. Since adopting Forward, we've seen a significant uptick in client engagement and satisfaction, leading to a noticeable increase in our project win rates. With Forward, we've been able to truly embody our brand's ethos: standing out in the crowded digital marketing landscape. ### 5. Finally, A digital sales room software that gets B2B sales **Rating:** 5.0/5.0 stars **Reviewed by:** Martin S. | Founder & Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Forward?** Forward has enabled our teams to conenct with B2B prospects with an impressive first impression environment. As a remote-first agency, we rely on a system to run effectively, and with Foward, our sales consultants can provide conversation presentations and share information collaboratively with prospects. Getting real-time notifications on engagement post-meeting has also allowed us to drive our sales reps to be more "spontaneous" in catching hot leads in action, resulting in more deals done. If you are a B2B agency or SaaS company looking to manage remote sales teams more effectively, I highly recommend Foward. **What do you dislike about Forward?** Support was really good in helping us understand how we designed elements within our digital sales room; can't think of anything we haven't liked so far. **What problems is Forward solving and how is that benefiting you?** We didn't have sight of how the majority of our sales presentation decks were or were not being used, and we could see that sometimes our reps sent too much or too little information. By creating a digital sales room we were able to uniform and elevate the sales process at the same time. ### 6. We don't get lost in mails and proposals anymore! Thanks Forward! **Rating:** 5.0/5.0 stars **Reviewed by:** Engin B. | Cofounder & Software Development Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Forward?** Forward makes every stage of the sales process smooth and easy for us, from finding prospects to signing the deal. Thats why we don't get lost in mails and proposals anymore! **What do you dislike about Forward?** So far we have not had any negative experiences that could not be resolved. However, even if there were, I'm sure they would do their best to solve the problem as soon as possible **What problems is Forward solving and how is that benefiting you?** It was very difficult to follow the sales process from beginning to end before Forward. There were many mails and versions of proposals. Forward helps me manage leads, deals, and clients seamlessly. It's more than just a tool. It makes to sure things go as planned ### 7. Changed my Sales Process for the Better **Rating:** 5.0/5.0 stars **Reviewed by:** Tim G. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Forward?** Forward has made my sales process and sales cycle so much simpler. The Forward platform gives me a single location to manage the entire process for multiple stakeholders. I no longer need a massive email thread where I try to bring different people up to speed - everything we need is in one place. The way you can adapt it to multiple deal stages and provide different resources and answers to different client questions has been very useful for complex sales. **What do you dislike about Forward?** I'd love to see them continue to add in more integrations and ways to bring in more types of content to the platform - but I know these are all in the pipeline and I've already seen them add in more and more options **What problems is Forward solving and how is that benefiting you?** Streamline and speed up our sales process by giving us a single centralized location for all of the data, information, and conversations related to the sales process ### 8. Forward transformed our sales process, simplifying interactions and boosting efficiency. **Rating:** 5.0/5.0 stars **Reviewed by:** Cihan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Forward?** Forward has been a game-changer for us. It's an all-in-one tool that streamlines our entire sales journey, from initial prospect interactions to the intricate details of implementation. Previously, I spent countless hours juggling documents, emails, and proposals, but Forward has condensed tasks like compiling presentations, testimonials, and offers into a mere 10 minutes. **What do you dislike about Forward?** I'd love to see more robust project management features, particularly the ability to attach files to tasks. Having this functionality would significantly enhance our workflow, especially in managing the complexities of our tailor-made software development projects. **What problems is Forward solving and how is that benefiting you?** As partners in a tailor-made software development company catering to enterprise and mid-size businesses, managing our sales cycles used to be a constant challenge. Forward has been a game-changer, simplifying our B2B sales process and freeing us from overwhelming administrative tasks. ### 9. Enhancing our sales process with Forward **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron O. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Forward?** Forward's digital sales room has enhanced our sales approach, allowing us to enable our partners rather than push sales. Instead of the usual email back and forth, we can now provide buyers with a personalised and self-navigable journey they enjoy. With just one link, we can easily share our partnership presentations, videos and case studies to mortgage lenders and brokers, making it easier for them to evaluate our solution and decide. **What do you dislike about Forward?** No issues with using Forward so far. We’re using it daily and it’s completely changed how we engage with our partners. **What problems is Forward solving and how is that benefiting you?** By empowering partners with all they need in a centralized digital salesroom, Forward has reduced friction in our sales process and allowed clients to navigate their journey at their own pace with all they need readily available. ### 10. Game changer for our sales cycle **Rating:** 4.5/5.0 stars **Reviewed by:** Omer B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Forward?** Forward truly stands out for me is its ability to facilitate closing deals effectively. It's like having a strategic tool in your arsenal that helps engage prospects and empowers your sales team. The automated reminders and notifications are a lifesaver, ensuring that no follow-up is missed. My team gets all the insights regarding protect actions like visits, documents read and engagements. Implementing Forward into our sales process wasn't conplicated at all. We are using Forward on daily basis and whenever we need support, we contact them via in app chat, they respond quickly and they are quite helpfull. **What do you dislike about Forward?** For my team, it took a couple of days to get used to the features Forward offers. However, once we got the hang of it, it was smooth sailing. **What problems is Forward solving and how is that benefiting you?** Forward has been saving time and boosting our team's productivity. It has given us a competitive advantage by helping us maintain momentum with our clients throughout the sales cycle. The platform has not only helped streamline our sales process but also fostered collaboration within the team. Our sales cycle has reduced significantly, and the response rate for our outreach campaigns has improved drastically. It's safe to say that Forward has transformed how we engage with our buyers, offering a more efficient and personalised experience. ### 11. Enhanced collaboration and engagement, brought competitive advantage **Rating:** 5.0/5.0 stars **Reviewed by:** Kubra S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Forward?** Forward has been a game-changer in how we manage our sales process. We use it daily. What stood out to me most was its impressive space that creates a personalized and collaborative interaction with our clients. The platform’s ability to maintain momentum with multiple stakeholders through collaborative tools like chat features and document sharing has been invaluable. Moreover, Forward’s easy integration with Hubspot allowed us to access and maintain digital sales rooms right from Hubspot CRM screens, simplifying our workflow internally. **What do you dislike about Forward?** Honestly, there’s not much to dislike. I like it, and my team loves it. If anything, I’d love to see more customisation options in the future. While the current setup is good, adding more flexibility to personalize spaces even further could enhance user experience. **What problems is Forward solving and how is that benefiting you?** Forward has completely transformed how we engage with buyers. Its centralised workspace has eliminated the chaos of scattered emails and documents, making the follow-up process more efficient. The mutual action plan widget allows us to seamlessly assign tasks and facilitate closing. With automated task reminders and notifications, we are able to collaborate closely with prospects and keep them engaged throughout the sales journey. Overall Forward significantly impacted our win rate. It has simplified the sharing of up-to-date content. Using Forward ensures every customer feels they’re getting a tailor-made solution, giving us a definitive competitive edge. ### 12. Building out a deal has never been done like THIS before! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2023 **What do you like best about Forward?** Forward increases our transparency & and aggregates all the most vital steps and information needed for a deal to succeed. Sales Rooms allow our teams to be in-sync with the client's every need, and both sides are always on the same page about what needs to happen next, in order to progress to success. Forward offers the new way to sell, in this digital age, and I see this becoming indispensable for companies needing to optimize their sales process. **What do you dislike about Forward?** Some of the admin side processes could use an uplift, such as simplifying the way you add external users to groups, however, the support we have received from the teams at Forward has been nothing short of exceptional. There's a lot of bright minds, and eagerness to help bring businesses into the new age of productivity, over at Forward, and I am excited to see what's to come. **What problems is Forward solving and how is that benefiting you?** By providing structure, via sales rooms, Forward centralizes all the vital information needed for a deal to succeed, which increases our transparency, enhances the relationship with the customer, and builds the trust needed throughout our sales process. ### 13. Forward helps us to create a personalised buyer experience for all of our customers **Rating:** 5.0/5.0 stars **Reviewed by:** Westen M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Forward?** Using Forward made creating a personalised buyer experience so simple. It lets us build individual sales rooms for every potential buyer, providing them with the right content, resources and information within their own branded environment. This personal touch truly makes us stand out from others in the market. **What do you dislike about Forward?** Didnt have all of the integrations that we wanted when we first signed up (eg Hubspot). However, we put in a request and those integrations are already live! **What problems is Forward solving and how is that benefiting you?** Documents and Sign-Offs easily get lost (by customers) over a long sales cycle. Forward solved that for us. ### 14. Enterprise Sales Seamlessly with Forward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2023 **What do you like best about Forward?** The mutual action plan, one of its standout features, has given us a clear roadmap for collaboration (users and internal teams). Instead of scattered communications across various channels, everything converges in a centralised digital room. This space not only ensures real-time updates, but also fosters transparent and productive dialogue. **What do you dislike about Forward?** Overall quite easy to use, nothing to report at this time. **What problems is Forward solving and how is that benefiting you?** Without Forward in our processes, managing sales cycles that involved multiple stakeholders could turn into a marathon, but this presented an organised approach with efficiency of automatic reminders and ability to regularly update materials. The overall quality and structure of our sales engagements have witnessed a marked improvement. ### 15. Cutting Down EmailBack-and-Forths Significantly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Forward?** Forward has practically eliminated needless back-and-forths by offering a clear, centralized space for all relevant information, accessible to all stakeholders, thereby making collaborations smoother and more efficient. **What do you dislike about Forward?** Don’t have much to complain about. Maybe the chat function could offer more formatting options. **What problems is Forward solving and how is that benefiting you?** It dramatically reduced the amount of back-and-forth in client interactions, ensuring that collaboration is more efficient, saving our sales teams a lot of time, keeping all stakeholders in the loop, and streamlining processes across the board. - [View Forward pricing details and edition comparison](https://www.g2.com/products/forward-2023-09-28/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+04%3A26%3A36+-0500&secure%5Bsession_id%5D=ea2e0e35-6107-4dd8-ae48-dcb57c7fa23f&secure%5Btoken%5D=bd5af7fea2ba0546a84c4ab7d3338e382633686afe3f550a4e26356784dab6ea&format=llm_user) ## Forward Features **Deal Analytics** - Engagement Tracking - Reporting and Dashboards - Proposal Effectiveness Reporting **Administration and Security** - User, Role, and Access Management - Alerts and Notifications - Regulatory Compliance **Platform** - E-Signature - Proposals - CPQ - Video Proposals - Content Sharing - Content Management - Video Conferencing - Chat **Integrations** - CRM Integration - Internal Messaging Systems Integration - Video Conferencing Integration **Agentic AI - Digital Sales Room** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning ## Top Forward Alternatives - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - 4.7/5.0 (2,238 reviews) - [Showpad](https://www.g2.com/products/showpad/reviews) - 4.6/5.0 (1,838 reviews) - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - 4.6/5.0 (1,752 reviews)