Formstack Forms Reviews & Product Details

The application as a whole is solid, but the standout for me is the form builder page. The interface and layout are well-designed, very intuitive, and easy to navigate. It doesn’t take long to get comfortable with creating and managing forms, which is a big plus. Review collected by and hosted on G2.com.

The user management page could use some work, especially when it comes to the preset filters. For starters, not all user types are covered in the presets, and some classifications are confusing. For example, we have "standard users" and "participant users," but the org role field lumps them together as "standard," which makes it hard to distinguish between the two. Another issue is the schema for exported data— the data that exported from our account manager is more comprehend than the data we have, which can create challenges for data analysis. Review collected by and hosted on G2.com.

What I love about Formstack is the intuitive interface. Adding fields, logic, sections, headers, etc. I can look at the sidebar and find the answer to all of my questions in one spot. They've done a great job identifying what buttons will be used the most, and putting them all in an easy-to-find spot, and making adding them as easy as a click. We use Formstack any time we need to gather feedback or information, which is relatively often. The automation is fantastic and I love that we don't need to integrate Formstack with other systems, because automatically receiving emails checks that box for us. Review collected by and hosted on G2.com.

Because 90% of the features I need to use are on the left-sided menu, it can be a bit confusing to find more advanced features. Page breaks, section breaks, etc. are a bit trickier to find and they always seem to take me a few minutes to re-orientate myself to Formstack when I need to add those pieces in. That could just be my personal use /habits of the software. Review collected by and hosted on G2.com.

I've been using the Formstack form builder in my current role for about 9 years now and highly recommend it. I use it mostly for group trip and event registration purposes, but have also used it for client intake forms, credit card authorization forms and post-event surveys. I am very familiar with its functions and personally find it MUCH easier to use than Google Forms. I especially love the logic functions, various field options, easy integration to Google Sheets and that it doesn't allow form editing after submission (which from my experience with Google Forms, causes lots of confusion). I often recommend Formstack to colleagues looking for an easy-to-use registration platform. Review collected by and hosted on G2.com.

My only dislikes are limited font and formatting options. I've learned how to format forms per my preferences over the years but would love to see more font options. Review collected by and hosted on G2.com.

We love that we can share our Forms on Formstack with users within our company. We use Formstack for a variety of our day-to-day processes, including using it with our HRIS system. The workflows are easy to create making approvals simple and quick. Review collected by and hosted on G2.com.

There is not a ton to dislike, if anything, having to send reminders for approvals would be the only area for improvement. Review collected by and hosted on G2.com.

Formstack native is a great product that allows you do pre fill fields and integrates with Salesforce effortlessly. If you do not have a developer team this is a great product for admins to get the features they need to intake data. Review collected by and hosted on G2.com.

The customization on the formstack native and formstack core is not easy. To get our level of branding is achievable but not an easy process Review collected by and hosted on G2.com.

It has been a good product, especially after the workflow integrations. Review collected by and hosted on G2.com.

After more than 10 years of usage and continued promises, language and translation options were added. We moved away and have been trying to cancel for a couple of months but could never achieve it no matter what I tried. Got into a new billing cycle, and nobody cares to help but just point to the SLA. Never gain and no more recommendations FS. Review collected by and hosted on G2.com.

I love how Formstack makes it EASY to create all the forms and tools I need to help run my business smoothly. The ease of use is my favorite thing about it. Review collected by and hosted on G2.com.

I think perhaps there are some features that could use more flexibility, but other than that I don't have many complaints! Review collected by and hosted on G2.com.

ease of implementation and ease of integration with Salesforce and other systems Review collected by and hosted on G2.com.

I would like to see more rules based capabilities to do AND statements with OR statements. Review collected by and hosted on G2.com.

Formstack's drag and drop builder makes it easy to quickly configure and publish web forms. Their platform offers great features allowing users to customize bounce back messages, submission flows, and third party integrations. Role based user access and scheduled exports are also nice features from an administrative perspective. Review collected by and hosted on G2.com.

Form styling can be challenging for users who aren't familiar with CSS Review collected by and hosted on G2.com.

Easy to use and an array of different forms can be created for just about anything. We have been using Formstack for many years and it continues to be our 1st choice for utilize forms throughout our org. Review collected by and hosted on G2.com.

Upper end packages can get quite expensive. It would be nice if Formstack included SSO in their lower end packages. Review collected by and hosted on G2.com.