Formstack Forms Reviews & Product Details

Helpful for processing quick contracts for students or faculty Review collected by and hosted on G2.com.

no support at the tech level in my college Review collected by and hosted on G2.com.

We use Formstack Forms almost daily in our business. Multiple users in our company use the forms and it is so much easier than what we were using before for our contracts. Customer support is always helpful and quick to respond. Review collected by and hosted on G2.com.

The only thing that I dislike about Formstack was the learning curve! So it was all on me. Review collected by and hosted on G2.com.

Its easy to use and productitve. The Franchise we have uses to upload a lot of files in this manner Review collected by and hosted on G2.com.

There isnt a lot of dislike. Its just a tool we have. So no dislike Review collected by and hosted on G2.com.

I like how easy the live forms are for the third-party to complete, and the ease of receiving the finished document. Review collected by and hosted on G2.com.

I don't like the distinction between "Forms" and "Documents"; it makes the process very repetitive, and the knowledge base and customer service also leaves a lot to be desired. Review collected by and hosted on G2.com.

The ease of designing forms. Implementation is a breeze. Review collected by and hosted on G2.com.

The "Approval" option is not as obvious to people. They often miss the process giving delays to the flow. So integration is a bit of a challenge. Review collected by and hosted on G2.com.

It is very customizable it has features that make it is to build and deploy surveys, forms and reviews. Anyone in the organization or outside can fill out the forms, surveys and reviews. Review collected by and hosted on G2.com.

Customer service is not in the same time zone so communication takes time Review collected by and hosted on G2.com.

Its overall ease of use. Very easy to learn, but it has a tremendous amount of advanced integration features available when needed Review collected by and hosted on G2.com.

Deleting fields is very frustrating. Every time you delete a field it reloads the page and brings you back to the top of the form. Review collected by and hosted on G2.com.

Ease of use: building, automation, number of features are all easy to use. Integration and Implementation were easy to do. We use this tool very frequently, and when needed, customer support is excellent. Review collected by and hosted on G2.com.

No cons; every interaction I've had with the platform has been great. Review collected by and hosted on G2.com.

HIPAA compliance is a plus. Multiple users with different access points. Review collected by and hosted on G2.com.

HORRIBLE across the board. To start... Absolutely criminal pricing. Second... Next to impossible to cancel...HUGE waste of time, there's no cancel button. I've been trying to cancel for 2 months... and in the meantime they have been billing me for those two months. And also they have just let me know that apparently I am on a yearly contract?? And I can't cancel for 8 months? After I spend another $4k+ with them?? I am so beyond disappointed. I have been a customer for 5+ years. It's an insanely expensive, subpar service. I am so beyond my limit with Formstack. On top of all of this, I have reached out when our form logic was just NOT working (REALLY bad look for us for our clients) and they gaslit me and told me it was working after it had been fixed. SO why when I did absolutely nothing did my form not work and now it all of sudden works??? Hm...

Go with another form provider. My business needs HIPAA compliant forms and there are way better alternatives out there for a FRACTION of the price. Like less than what I am paying PER MONTH at Formstack for an entire year kind of fraction of the price.

I would give 0 stars if I could. I've been getting ripped off for years and am mad and feel taken advantage of and now they are making it my problem. I could have saved $10k if i switched to another provider earlier. I wouldn't be so mad because I do take responsibility for my part in this... but it's also taken me HOURS to attempt to leave the service (they still haven't cancelled my account and each month that goes on they keep charging me!!!!), another 20 hours or so to rebuild my forms on another platform. I am beyond unhappy with them and FULLY recommend you go with a different form company. Review collected by and hosted on G2.com.

There is so much to enjoy about Formstack, we use it for employee sign-ups, communication, logs, etc. I really enjoy the versatility of the builder options. You can make a form for pretty much anything! I also enjoy the ability to add logic to forms and the notifications you can set up independently. We use it daily and it integrates well with our other software. Review collected by and hosted on G2.com.

I wish it had an option to allow for us to ensure 1 form submission per person and still allow them to remain anonymous. Review collected by and hosted on G2.com.