folk Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Folk incredibly easy to use, with simple setup and intuitive features that streamline their sales process. (51 mentions)

Users praise the simple setup and easy integration of Folk, enhancing productivity and organization effortlessly. (25 mentions)

Users appreciate the simple setup and easy integration of Folk, enhancing efficiency in managing contacts and relationships. (23 mentions)

Users appreciate the quick and helpful customer support from Folk, enhancing their overall experience significantly. (21 mentions)

Users appreciate the easy integrations of Folk, enhancing their efficiency in managing contacts and sales activities. (21 mentions)

Users note the missing features in Folk, particularly the lack of advanced analytics and a mobile app. (26 mentions)

Users find the limited features of Folk restrict their functionality, hindering deeper sales automation and complex reporting. (16 mentions)

Users express frustration over integration issues like lack of Salesforce sync, leading to manual processes and data loss. (11 mentions)

Users experience email issues such as sent emails not reflecting in accounts and integration problems with Gmail. (10 mentions)

Users find the email management features lacking compared to other platforms, affecting efficiency and integration. (10 mentions)

5 Pros or Advantages of folk

1. Ease of Use

Users find Folk incredibly easy to use, with simple setup and intuitive features that streamline their sales process.

See 51 mentions

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Willem G.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Setup and Integration, a Game-Changer for Sales Momentum"

What do you like about folk?

I loved the simple setup and easy integration. You install, connect your email and WhatsApp and install the Chrome plugin for LinkedIn, and you are ru

Tim H.

Small-Business (50 or fewer emp.)

5.0/5

"Enrichment and AI? Yes, please!"

What do you like about folk?

The enrichment and AI capabilities are top of mind. Email validation and enrichment is a real chore. Hunter.io and other tools can be helpful...sure.

2. Simple

Users praise the simple setup and easy integration of Folk, enhancing productivity and organization effortlessly.

See 25 mentions

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Willem G.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Setup and Integration, a Game-Changer for Sales Momentum"

What do you like about folk?

I loved the simple setup and easy integration. You install, connect your email and WhatsApp and install the Chrome plugin for LinkedIn, and you are ru

Elma M.

4.0/5

"Effortless Contact Management with a User-Friendly Interface"

What do you like about folk?

I use Folk to manage contacts and relationships, and it helps me keep track of people, conversations, and follow-ups without feeling like a heavy CRM.

3. Contact Management

Users appreciate the simple setup and easy integration of Folk, enhancing efficiency in managing contacts and relationships.

See 23 mentions

See Related User Reviews

Willem G.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Setup and Integration, a Game-Changer for Sales Momentum"

What do you like about folk?

I loved the simple setup and easy integration. You install, connect your email and WhatsApp and install the Chrome plugin for LinkedIn, and you are ru

Elma M.

4.0/5

"Effortless Contact Management with a User-Friendly Interface"

What do you like about folk?

I use Folk to manage contacts and relationships, and it helps me keep track of people, conversations, and follow-ups without feeling like a heavy CRM.

4. Customer Support

Users appreciate the quick and helpful customer support from Folk, enhancing their overall experience significantly.

See 21 mentions

See Related User Reviews

Willem G.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Setup and Integration, a Game-Changer for Sales Momentum"

What do you like about folk?

I loved the simple setup and easy integration. You install, connect your email and WhatsApp and install the Chrome plugin for LinkedIn, and you are ru

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"User-Friendly and Efficient, with Helpful Support"

What do you like about folk?

I find Folk to be very user-friendly; the layout is clear and simple, making it easy for me to maintain my contacts. Additionally, linking it with my

5. Integrations

Users appreciate the easy integrations of Folk, enhancing their efficiency in managing contacts and sales activities.

See 21 mentions

See Related User Reviews

Willem G.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Setup and Integration, a Game-Changer for Sales Momentum"

What do you like about folk?

I loved the simple setup and easy integration. You install, connect your email and WhatsApp and install the Chrome plugin for LinkedIn, and you are ru

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"User-Friendly and Efficient, with Helpful Support"

What do you like about folk?

I find Folk to be very user-friendly; the layout is clear and simple, making it easy for me to maintain my contacts. Additionally, linking it with my

5 Cons or Disadvantages of folk

1. Missing Features

Users note the missing features in Folk, particularly the lack of advanced analytics and a mobile app.

See 26 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"User-Friendly and Efficient, with Helpful Support"

What do you dislike about folk?

There are a couple things I dislike about Folk, even though it's generally simple to use and works well with my calendar and email. Certain jobs may f

Marlana S.

4.5/5

"Effortless Contact Management, Needs Advanced Analytics"

What do you dislike about folk?

One thing that could be improved is adding more advanced reporting and analytics. While Folk is great for organization and outreach, having deeper ins

2. Limited Features

Users find the limited features of Folk restrict their functionality, hindering deeper sales automation and complex reporting.

See 16 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Personalized Outreach Made Easy with an Investor-Ready List"

What do you dislike about folk?

Their pricing is really high, and their AI features aren’t that good.

Elma M.

4.0/5

"Effortless Contact Management with a User-Friendly Interface"

What do you dislike about folk?

I don't like the fact that some advanced features are limited and it's not ideal if you need deep sales automation or complex reporting.

3. Integration Issues

Users express frustration over integration issues like lack of Salesforce sync, leading to manual processes and data loss.

See 11 mentions

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Mckneely S.

Mid-Market (51-1000 emp.)

3.5/5

"Effortless Contact Management, Needs Better Salesforce Integration"

What do you dislike about folk?

I don't like that there is no Salesforce pre-sales prospect sync. We use Folk for early-stage/prospect nurturing, but there’s no native sync to push t

Augustin B.

Small-Business (50 or fewer emp.)

5.0/5

"Crystal-Clear Database Management"

What do you dislike about folk?

integration with phoning apps, problem with siganture in emails, will need french hosting or self hosted option for security puprpose

4. Email Issues

Users experience email issues such as sent emails not reflecting in accounts and integration problems with Gmail.

See 10 mentions

See Related User Reviews

Augustin B.

Small-Business (50 or fewer emp.)

5.0/5

"Crystal-Clear Database Management"

What do you dislike about folk?

integration with phoning apps, problem with siganture in emails, will need french hosting or self hosted option for security puprpose

Jacob S.

Small-Business (50 or fewer emp.)

4.0/5

"Seamless CRM with Great Integrations, But Email Sync Needs Improvement"

What do you dislike about folk?

When emails are sent through Folk CRM, it does not automatically show as sent in email account such as outlook. Also, the plugin is GREAT, but would b

5. Email Management

Users find the email management features lacking compared to other platforms, affecting efficiency and integration.

See 10 mentions

See Related User Reviews

Augustin B.

Small-Business (50 or fewer emp.)

5.0/5

"Crystal-Clear Database Management"

What do you dislike about folk?

integration with phoning apps, problem with siganture in emails, will need french hosting or self hosted option for security puprpose

Jon D.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Contact Management with Seamless Integration to Linkedin"

What do you dislike about folk?

Folk is an amazing CRM, it's not as fully featured for email marketing as some others and doesn't have functionality for things like landing pages, we

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Florencia María C.

Senior Operation

Mid-Market (51-1000 emp.)

4/15/2026

"Intuitive and simple for managing contacts, but limited in analysis and integrations"

3.5/5

What do you like best about folk?

It is its simplicity and focus on relationships: it is very intuitive (spreadsheet-like) and allows you to organize contacts and track them quickly without complications.

Additionally, it automates tasks such as tracking and enriching contacts, which saves time and improves daily management. Review collected by and hosted on G2.com.

What do you dislike about folk?

What I don't like about Folk CRM is that it has limited advanced features: little analysis, fewer integrations, and it falls short for larger teams. Review collected by and hosted on G2.com.

Vincent V.

Health Director

Hospital & Health Care

Small-Business (50 or fewer emp.)

7/19/2026

"Seamless LinkedIn and Gmail Integration That Just Works"

5/5

What do you like best about folk?

LinkedIn and Gmail integration and sync. Review collected by and hosted on G2.com.

What do you dislike about folk?

There’s no list of fields and their respective types in the People, Company, or Deals views. Review collected by and hosted on G2.com.

Jordan H.

Sr. Employee Advocate

Small-Business (50 or fewer emp.)

11/19/2025

"Effortless Sales Prospecting with Seamless LinkedIn Integration"

5/5

What do you like best about folk?

Folk is truly one of the easiest and most valuable tools I have encountered in my sales career. What makes it stand out? The 1-click LI integration seamlessly pulls in accurate data, which has significantly enhanced my outreach efforts. I can then sequence prospects directly within either the web or desktop app, making it feel as though I have a dedicated enrichment and sales prospecting partner working in the background to support my side hustles. Review collected by and hosted on G2.com.

What do you dislike about folk?

The main drawback I find with folk is the absence of a mobile app. While this is understandable considering LinkedIn's user experience, I still wish there were a much more advanced version available. Review collected by and hosted on G2.com.

Philip U.

President

Small-Business (50 or fewer emp.)

6/12/2026

"Simple, Flexible CRM That Delivers Data Fast"

5/5

What do you like best about folk?

Simplicity. I get the data I need quickly. Flexibility, the ability to move/create fields and edit sales stages is easy and helpful. Review collected by and hosted on G2.com.

What do you dislike about folk?

The android app is limited. It's just a telephone directory. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

9/7/2026

"Great Design, Intuitive Interface, and Easy to Use"

4/5

What do you like best about folk?

The product design is good, nice interface and easy to use Review collected by and hosted on G2.com.

What do you dislike about folk?

No LinkedIn integration, it would be nice to see all of my LinkedIn messages inside Folk Review collected by and hosted on G2.com.

Bob H.

Director of Sales

Small-Business (50 or fewer emp.)

3/18/2026

"Great for Organizing My Contacts and Follow-Ups"

5/5

What do you like best about folk?

Very easy to use and intuitive. The one-click enrichment feature is amazing for instantly adding pertinent data to my contacts. I like that I'm able to organize my contacts into different groups and categories. It also makes it easy to stay on top of follow-ups without things slipping through the cracks. Review collected by and hosted on G2.com.

What do you dislike about folk?

It may be a bit limited in terms of deeper features and customization compared to more advanced CRMs. For my purposes, it has more than enough features to satisfy my requirements. Review collected by and hosted on G2.com.

Vijay K.

Typist

Small-Business (50 or fewer emp.)

4/26/2026

"Great integrations, but overall experience needs improvement"

2.5/5

What do you like best about folk?

Multi-Channel Integrations: Connects with Gmail, Outlook, and other tools, offering centralized communication history. Review collected by and hosted on G2.com.

What do you dislike about folk?

This is very useful this are safe and usually very nice Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/7/2026

"Networking-Focused Design with a Great Interface"

4.5/5

What do you like best about folk?

That it’s made with networking in mind & the interface Review collected by and hosted on G2.com.

What do you dislike about folk?

I think the AI prompts are somewhat complex to figure out Review collected by and hosted on G2.com.

Louise @ L.

Owner

Small-Business (50 or fewer emp.)

4/19/2026

"Seamless Data Imports That Pull Everything Together"

5/5

What do you like best about folk?

I like that it can import and pull data from my other platforms. Review collected by and hosted on G2.com.

What do you dislike about folk?

It isn’t very keyboard-user-friendly—for example, Ctrl+End or Return/Enter don’t work the way I’d expect. It also relies quite heavily on mouse usage. As a keyboard touch typist and data-entry expert, that can be pretty annoying. Review collected by and hosted on G2.com.

Camille C.

SEM / SEA Consultant - Freelance

Small-Business (50 or fewer emp.)

3/13/2026

"Easy Setup, Great LinkedIn Integration, and Lightning-Fast Support"

5/5

What do you like best about folk?

Folk is very easy to set up and use. The integration with LinkedIn to import and enrich contacts is great! Customer support is incredible: they reply within seconds and are very friendly and solution-oriented. Thanks! Review collected by and hosted on G2.com.

What do you dislike about folk?

For now, there isn’t much to say—I’m only just starting my journey ;) Review collected by and hosted on G2.com.