Flyweight is AI with Personality for Shopify Brands with Personality. Flyweight builds AI chatbots that truly understand your Shopify store—from product pages and blog posts to FAQs and return policies. Designed for brands with a distinct voice, Flyweight’s chatbot mirrors your tone, speaks over 50 languages, and updates automatically every night to stay aligned with your latest content. Installation takes just one click. From there, merchants can easily customize responses, create tailored customer journeys with smart routing, and seamlessly forward complex inquiries to their support team. Flyweight is built to be accurate, reliable, and on-brand. Unlike generic chatbots, it responds exclusively based on your store’s real-time content—so answers are always precise and trustworthy. And if the AI can’t confidently respond, it collects the customer’s contact details and forwards the full chat to your team—ensuring no lead is ever lost. That’s why leading brands around the world trust Flyweight to boost conversions, cut support volume, and elevate the customer experience. Fully GDPR-compliant by design, Flyweight is ready to power global commerce—helping merchants grow with confidence, personality, and intelligence. What It Solves for Brands: Flyweight gives brands an AI they can rely on. It solves two of the biggest challenges in e-commerce: lost sales from unanswered questions and overloaded support teams. By delivering fast, accurate answers 24/7 based on your store’s real content, Flyweight helps turn visitors into customers while reducing support volume. And when the AI isn’t confident in its response, it collects the lead and forwards the full chat to your team—so no opportunity is missed. AI Chat With Brand Personality: Flyweight isn’t your average bot—it automatically detects your brand’s tone and personality, and you can fine-tune it further using custom routing rules. Whether you're aiming for witty, professional, or warm, Flyweight adapts to mirror your voice and guide customers toward conversion or resolution. Built for Shopify: Flyweight was built specifically for Shopify and works natively with the latest themes and admin experience. It integrates with tools like Zendesk for ticket escalation and uses a nightly data refresh to stay up to date with your product catalog, policies, and store pages. Powerful Features, Simple Pricing: From a free forever plan to high-volume enterprise tiers, Flyweight offers transparent pricing with scalable impressions and product limits. Advanced plans unlock analytics, custom branding, multi-market support, and integrations—perfect for brands that want performance and flexibility. Enhanced Analytics: Brands on advanced plans can filter chatbot interactions by category (sales, support, complaints) and use insights to improve performance and workflows over time.