The native Paligo integration made implementation easy and allowed us to continue using our existing authoring workflow. The search capabilities are excellent, with semantic search, filtering, and metadata-driven navigation that help our users find information quickly across multiple products and content types. We also need the authentication and authorization features, including SSO and role-based access controls, allowing us to securely deliver content to employees and customers while controlling access to different documents. Review collected by and hosted on G2.com.
The tool is immensely configurable (a good thing), which can also make it complex to configure at times. The designer has a fairly steep learning curve while providing extensive possibilities. I would like to see native PowerPoint viewing support rather than requiring users to download files. However, Fluid Topics has one of the strongest customer support teams I've worked with. Their responsiveness and technical expertise have helped offset many of the challenges associated with a highly configurable platform. Review collected by and hosted on G2.com.
