# Firstup Reviews **Vendor:** Firstup **Category:** [Employee Communications Software](https://www.g2.com/categories/employee-communications) **Average Rating:** 4.4/5.0 **Total Reviews:** 206 ## About Firstup Firstup’s mission is to improve the employee experience at every moment that matters. The Firstup intelligent communication platform empowers Comms, HR, and EX leaders to reach every employee and improve engagement with personalized omnichannel campaigns and real-time engagement data. Global enterprises such as Tesco, Providence, ADM, Ford, Colgate-Palmolive and Swissport use Firstup to connect millions of employees worldwide. Firstup’s vibrant community of over 3,000 communicators is committed to elevating the employee experience. Learn more at firstup.io. ## Firstup Pros & Cons **What users like:** - Users appreciate the **ease of use** of Firstup, finding it intuitive and straightforward for effective employee communication. (82 reviews) - Users appreciate the **variety of options** FirstUp offers for content creation, enhancing engagement and communication. (50 reviews) - Users value the **effective communication** of Firstup, enhancing employee engagement and collaboration across various locations. (48 reviews) - Users enjoy the **inclusive and engaging communication features** of Firstup, enhancing collaboration across the organization. (44 reviews) - Users value the **effective engagement** features of Firstup, fostering strong communication and collaboration across diverse teams. (43 reviews) - Experience (37 reviews) - Collaboration (34 reviews) - Customer Support (34 reviews) - Employee Engagement (32 reviews) - Communication Efficiency (29 reviews) **What users dislike:** - Users feel the **missing features** on Firstup, such as an event calendar, hinder effective communication and engagement. (37 reviews) - Users face **reporting issues** with saving drafts, sharing edits, and navigating the analytics, impacting workflow effectiveness. (26 reviews) - Users find **limited UI customization** in Firstup frustrating, wishing for better branding and flexible search capabilities. (17 reviews) - User feedback highlights **limited features** in Firstup, causing challenges in effective digital interaction and communication. (17 reviews) - Users find the **organizational challenges** of Firstup overwhelming, requiring significant technical support and management for effective implementation. (16 reviews) - Users find the **onboarding process confusing** , suggesting a need for better tutorials and streamlined setup for newcomers. (14 reviews) - Lack of Features (14 reviews) - Content Management (13 reviews) - Users express frustration with the **insufficient details** provided in Firstup, impacting functionality and customization options. (13 reviews) - Users face **technical issues** like bugs and outages that hinder project progress and create frustrating workarounds. (13 reviews) ## Firstup Reviews ### 1. Streamlined Communication with a Branded Touch **Rating:** 4.0/5.0 stars **Reviewed by:** Philipp M. **Reviewed Date:** January 26, 2026 **What do you like best about Firstup?** I really like the front end of Firstup; it looks very good and is completely branded with our company's colors, logo, and everything, which makes it feel like it was purely created for the purpose of our company. This gives a very positive user perspective. It helps us reach our audience easily on mobile phones, which is the most effective way since not everybody in our company has email but everyone has the app, allowing easy access. This setup plays a part in unifying our employees globally, just like uniforms, giving a feel of belonging. I also appreciate the flexibility Firstup offers, allowing us to have global, regional, and local content, which is very important for a big company like ours. **What do you dislike about Firstup?** I find the backend a bit challenging. As an editor or administrator, it required me a couple of sessions to get the hang of it. It could be more user-intuitive; perhaps it could be more self-explanatory or easier to understand in a short time, like 30 minutes. Instead, it took me around three different one-hour sessions. There are just too many options for selections, like email, yes/no, push, yes/no, groups, and so on. It's just somehow too much. **What problems is Firstup solving and how is that benefiting you?** Firstup helps us reach our audience easily via mobile phones. Not everyone at our company uses email, but everyone has the app, making it interactive and accessible. ### 2. Effortless Employee Communication with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin F. | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Firstup?** I find Firstup easy to use and it provides detailed analytics. It's straightforward to build robust and appealing content through a variety of block types. The initial setup was fairly easy, and we received good support from the Firstup team. **What do you dislike about Firstup?** The analytics could be improved with more detailed information about user behaviors and trends. There could also be a little more customization and options with all the different block types. **What problems is Firstup solving and how is that benefiting you?** Firstup solves audience building based on HR data and sending targeted communications. It's easy to use, offers detailed analytics, and enables building robust content with a variety of block types. ### 3. Empowering engagement with Firstup **Rating:** 4.0/5.0 stars **Reviewed by:** Wells W. | Internal Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Firstup?** I have enjoyed using FirstUp because of its variety of options for creating and publishing content. All of its unique capabilities have allowed me and my team to think outside the box when developing campaign ideas to engage CHRISTUS Health Associates. The platform is user-friendly and allows for a nearly seamless experience from creation to consumption of content. **What do you dislike about Firstup?** There are no major setbacks when it comes to using the FirstUp platform, but my team wishes the platform had a few capabilities. We wish we had the option to pin featured posts for specific topics and for featured posts to only be shown to those who are subscribed to the topic, even if the topic is open to everyone. We wish to have the direct delivery option for a push notification to cellular devices that is not tied to the "notification center." **What problems is Firstup solving and how is that benefiting you?** Firstup allows us to target communications to specific groups within our large organization and see detailed metrics on how well our communications are reaching those groups. We can use those metrics to evaluate and improve our communications plans for different initiatives and campaigns. The platform allows us to reach Frontline Associates who are not "deskbound" through the branded app. The platform allows us to train individuals across the system on how to create campaigns through studio and give them differing levels of access depending on what the need is. ### 4. FirstUp is a great way to get employees active on social **Rating:** 5.0/5.0 stars **Reviewed by:** Anat H. | Senior Social Media and Content Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Firstup?** Nothing has changed- still love the company and the service it provides. **What do you dislike about Firstup?** Nothing at the moment- love using them for their service. Easy to use. **What problems is Firstup solving and how is that benefiting you?** We are building brand awareness and using our employees as advocates to promote the work that not only they are working on but that the company as a whole has achieved. ### 5. Overall solid, but could use a few additions. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Firstup?** Ease of creating and publishing content and relatively simple to tailor layout to your liking, availability of help resources, helpdesk is very responsive and knowledgeable. Photo comments are a hit! **What do you dislike about Firstup?** I wish there were more branding options available. In Studio when working on a campaign, it is tedious to have to keep manually inputting hex codes when you are only given two options. We have a pretty robust brand color palette. I also wish there was an option to pin a post, add a banner, or add a ticker at the top of the main experience/homepage. This would be really handy during Open Enrollment in particular. It would also be helpful if creators could edit content directly within Experience, without having to go into Studio, click this and that, save, and publish. Being able to edit individual blocks/items directly from Experience would save a great deal of time. Also, we've noticed a copy/paste issue where text ends up bolded or in a completely different font style (like Arial Black instead of Arial). I think this is a known issue, though, and requires the user to click "Paste text only." Also, when manually adding audiences, sometimes we get users with a "0" next to their name instead of "1," showing they are an active, registered user. This makes creating custom audiences problematic, as we have to go through and manually confirm our lists, which, when uploading audiences of 100+ users, can be extremely time-consuming. It would also be nice to actually be able to view an embedded video within an email without being taken out of email and into Experience - it disrupts the flow of the user experience. We also have not been very satisfied with the level of turnover. It seems once we get used to one CSM, we get another, and another! (And one of our more recent support teams completely vanished on us at one point.) Finally, I wish pulling metrics wasn't such a hassle and that it was easier to find and compare data. **What problems is Firstup solving and how is that benefiting you?** Employee engagement - contributing to building a culture of inclusion and belonging. It is also helpful to give our leaders a voice and provide leadership visibility and transparency to employees. ### 6. Empowering employee communication **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Firstup?** It brings together email, mobile, intranet, and digital signage into one platform, making it easier to reach employees wherever they are—especially important for deskless or frontline workers. You can tailor messages based on role, location, or behavior, which helps ensure relevance and boosts engagement. **What do you dislike about Firstup?** While Firstup is a powerful platform, one area I find challenging is the limited flexibility in customizing certain design elements and layouts. It can sometimes feel restrictive when trying to create more dynamic or visually engaging content. Additionally, the learning curve for some of the analytics features can be steep, especially for newer users who aren’t as data-savvy. More intuitive dashboards or guided insights would be a great improvement. **What problems is Firstup solving and how is that benefiting you?** Firstup is solving the challenge of reaching and engaging a diverse, distributed workforce with consistent, personalized messaging. It eliminates communication silos by centralizing content delivery across channels like email, mobile, and intranet. For me, this means less time spent juggling tools and more time focusing on strategy. The platform’s targeting and automation features help ensure the right messages reach the right people at the right time—boosting engagement and making our internal communications more impactful. ### 7. Firstup; Approach that Unify Communication, but Limited Personalization Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Mikes L. | Senior Accountant , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Firstup?** Firstup is resourceful and impactful as it issues conventional engagement for employees in a workplace The app centralizes resources, messages and updates in a single space that is accessible to all members Firstup operates remotely, where employees in office snd different locations can engage and share information The app uses intelligence to tailor make content based on user experiences or feedback **What do you dislike about Firstup?** Firstup has multiple features and versions that makes the digital interaction overwhelming Setting up Firstup demands more technical help to streamline business communication **What problems is Firstup solving and how is that benefiting you?** Firstup is a pivotal approach that we use for easy access of updates, resources and announcements. Every employee gets timely updates from this app, whether in the office or remotely We personalize individual users with the specific communication, where relevance and preferences are expressed and considered Firstup ensure no information overrides or overlaps and this increases relevant communication ### 8. Fostering Employees Communication with Firstup, Despite the Price Inefficiencies **Rating:** 4.5/5.0 stars **Reviewed by:** Sunnysher H. | Digital Marketing Expert , Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Firstup?** Firstup helps us i. Acquiring personalized individual content, that makes messages remain relevant and accessible The app has effective multi channel delivery capabilities, where one can receive them through emails and mobile phones through apps The admin tool and dashboard are very efficient and assertive We get open messages and feedback, that helps us capture information concerning our customers **What do you dislike about Firstup?** Prices are personalized, and this makes them lack transparency and understanding Searching for old messages is also problematic, with complex navigation issues **What problems is Firstup solving and how is that benefiting you?** Firstup ensure that every employee get instant communication on time, for online and hybrid employees The personalization of information ensure there is no overload, snd precise publication is done for specific tasks Firstup offers a specific space for planning communication and ensuring that employees air their concerns precisely ### 9. Engaging and impactful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Firstup?** Love seeing the new features roll out - keep them coming. **What do you dislike about Firstup?** Continue to listen to customers about feature suggestions. **What problems is Firstup solving and how is that benefiting you?** Engaging and impactful comms ### 10. The Comms Platform That Actually Gets Out of the Office into the Fields **Rating:** 4.0/5.0 stars **Reviewed by:** Gavin D. | Global Digital Communications Platform Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Firstup?** It actually works for everyone. From employees in a factory to field techs working miles from the nearest office, Our Field gives everyone a voice. It’s quick to use, easy to access on the go, and doesn’t assume you’re sitting behind a desk all day. The simple translation option means we can reach our Global employee base very easily across all platforms and devices with easy to set up apps and integration into other platforms. **What do you dislike about Firstup?** One of the challenges has been making sure everyone gets on board. With such a wide variety of roles across AGCO, from the factory floor to those in the field, and everything in between, not everyone naturally turns to a digital comms platform as part of their day. Its a great problem to have but sometimes we just have TOO MUCH content across the platform and some employees switch off **What problems is Firstup solving and how is that benefiting you?** A lot of our employees aren’t sitting at desks all day. They’re on the factory floor, out in the field with customers, in warehouses, or visiting dealerships. Reaching everyone with consistent, timely information was a challenge. Important messages weren’t always landing where they needed to and there was a total overload of emails. Our Field/Firstup has changed that. People now get the same message at the same time and they can interact with it too. This has led to a benefit of better engagement, stronger communications and more 'connected' feeling around the business. ### 11. First Up is an easy to use tool that has changed the way our team communicates! **Rating:** 4.0/5.0 stars **Reviewed by:** gaby m. | Communication Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Firstup?** Using Firstup has completely transformed the way we communicate with our team. It’s intuitive, efficient, and ensures every employee stays informed and engaged—no matter their role or location! **What do you dislike about Firstup?** What I find most frustrating about Firstup recently are the recurring glitches in Studio. These issues have made it difficult and time-consuming for our team to access analytics, often dragging on for days. The frequency and duration of these glitches have become a real challenge. **What problems is Firstup solving and how is that benefiting you?** Firstup is helping us solve the challenge of reaching a large audience effectively through a newsletter format. It allows us to curate content thoughtfully and design engaging, visually appealing updates that the entire company can easily see, share, and interact with. This has made internal communication more seamless, consistent, and even enjoyable—turning what used to be a complex task into a smooth, creative process. ### 12. Strong Omni-Channel Employee Comms Option **Rating:** 4.5/5.0 stars **Reviewed by:** Bradley C. | Director of Marketing and Communications, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Firstup?** Firstup allows us to easily communicate with desked and non-desked employees with ease via email, app, and intranet. **What do you dislike about Firstup?** Firstup identifies whether an employee should receive a communication via email or the app. They recently changed the app notification options to make it less likely to send a push notification and more like to just put a notification within the app. I don’t think as many employees engage with the notifications now. **What problems is Firstup solving and how is that benefiting you?** Our workforce is split between desked employees who check email and production employees who do not have email. Firstup allows us to communicate directly with both audiences and a personalized and efficient way. ### 13. Love Firstup **Rating:** 5.0/5.0 stars **Reviewed by:** Katie C. | Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Firstup?** I would say the same, plus the addition of new reporting functionality and AI are incredibly helpful for our needs. **What do you dislike about Firstup?** We are still having some issues with the search function on our internal site. However, the search function via the studio side has been great. I also think the creation of custom distribution lists could be more intuitive - I've had a few teammates find it complicated and confusing to manage when they have lists that are constantly fluctuating. **What problems is Firstup solving and how is that benefiting you?** Connecting with employees in over 70 different countries and sharing company information easily and effectively. ### 14. Highly likely to recommend to others. **Rating:** 3.0/5.0 stars **Reviewed by:** Katrina N. | Social Media Leader , Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Firstup?** The customer service is great, but the product pipeline has not changed to account for updates that our business needed e.g. dynamic personalization, etc **What do you dislike about Firstup?** It would be great if FirstUp could also offer personalization to serve up personalized posts that might appeal to them, versus us having to provide that manually. It would be great if FirstUp could integrate with an AI messaging company and suggest messaging when a link is added to be shared, so a variety of messaging is presented. **What problems is Firstup solving and how is that benefiting you?** We can provide approved ### 15. Still the right successful internal comms tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Firstup?** We have spent more time recently utilizing the stories across our sister companies, and Firstup allows for them to remain as the author but also makes it very easy to have comprehensive storytelling across the opcos **What do you dislike about Firstup?** If there could be more of an admin/reporting level that isn't a content creator. I supervise someone who is responsible for content creation, but I wasn't able to easily look on the back end their metrics without having full access. Otherwise, it is still the right tool and I highly recommend it **What problems is Firstup solving and how is that benefiting you?** Firstup enables us to reach our employees passively and actively, and allows them to submit stories as well. The two way communication is so meaningful to connect our employees across shifts and geography ### 16. FirstUp is THE digital employee experience platform **Rating:** 5.0/5.0 stars **Reviewed by:** Michael G. | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Firstup?** FirstUp just introduced Journeys, which allows administrators to automate messaging to tailor fit the employment experience for individuals. **What do you dislike about Firstup?** I would like the ability to pin critical messages, and I would like employees to be able to share some of their Journeys posts to outside social media, such as birthdays and employment anniversary messages. **What problems is Firstup solving and how is that benefiting you?** FirstUp solves the problem of issuing timely information without having to wait on the scedule of a weekly printed newsletter. This lets us reach employees with critical information quickly. **Official Response from Chuck Gose:** > Michael - I'm delighted to hear that Firstup has been a valuable tool for your organization's communication needs. Thanks for the feedback about the lack of ability to pin critical messages and will take that into consideration as we continue to improve our platform. And while print still has a place in comms, no one should have to wait for important company news. Thanks for taking the time to leave a review! ### 17. Firstup is a exceptional platform with the best employees and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer T. | Manager, Corporate Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Firstup?** Their customer teams are top-notch. Always willing to jump on a call and walk you through a task. The platform is so easy to use and helps tremendously with employee communications and engagement. **What do you dislike about Firstup?** Nothing! Firstup constantly takes feedback into consideration when developing and employing new features. **What problems is Firstup solving and how is that benefiting you?** We've seen in increase in engagement with our Firstup platform, and the ease of employee communications is wonderful. **Official Response from Chuck Gose:** > Jennifer - thank you for your kind words! We're glad to hear that our platform has helped improve employee communications and engagement for your organization. ### 18. Highly effective employee experience platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Firstup?** Translated video captions is important functionality we asked for and has now been introduced - thank you! **What do you dislike about Firstup?** The publishing experience for user-generated content can be improved, especially image editing; introducing name tagging in post content is essential (it can be done in comments, so why not elsewhere?); and FirstUp is missing a trick by not seriously considering employee recognition features/functionality (e.g. e-card to employee that also notifies their manager) as another integrated offering that would allow companies to retire or consolidate other employee tools that provide this. **What problems is Firstup solving and how is that benefiting you?** Alignment with the company's strategic priorities - employees now have one single platform for engaging in company news and information and with other colleagues Diversity, equity and inclusion - more employees are able to connect with the company and each other thanks to the mobile app/experience, which enhances inclusion and belonging **Official Response from Chuck Gose:** > "Shall we play a game?" Love that Firstup is "game changing" for your organization. It's all about delivering a great employee experience, with or without technology. And glad that we can help your employees align with strategic priorities. ### 19. Great Platform Needs Additional Capabilities **Rating:** 4.0/5.0 stars **Reviewed by:** Elsa V. | Internal Communications and Engagement Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Firstup?** User friendly with an excellent support team **What do you dislike about Firstup?** not able to draft items from my phone or an app. Unable to send emergency messages or modify the homepage. **What problems is Firstup solving and how is that benefiting you?** the ability to have up to date audiences being connected to Wordkay and easily communicate to different types of audiences. ### 20. Efficient and easy to learn **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Firstup?** It’s efficient to use, it’s pretty user friendly. Easy to understand **What do you dislike about Firstup?** Sometimes is a little hard to sign into… **What problems is Firstup solving and how is that benefiting you?** Ineffective reaching out to employees for sign ups, acknowledgments exc. ### 21. Firstup should be your first port of call for internal comms **Rating:** 5.0/5.0 stars **Reviewed by:** Tegan P. | Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Firstup?** FirstUp is an excellent tool for internal comms platform - it's easy to use, easy to implement and has a great number of features. It has been seamless to integrate into our existing workflows. **What do you dislike about Firstup?** The fact that I can't create custom blocks - so PDFs for example have to be in a long line and i would rather they were in small chunks. **What problems is Firstup solving and how is that benefiting you?** We needed a way to contact all of our employees at once across multiple continents and in different languages. ### 22. Powerful tool, not right for everyone **Rating:** 3.0/5.0 stars **Reviewed by:** Leah S. | Manager, Internal Communications & Engagement, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Firstup?** Awesome technology and great tool for engaging and connecting with workers across all levels of the organization **What do you dislike about Firstup?** Tool is overpowered for a company that isn't fully resourced to activate FirstUp's potential. I also found that the renewals team was fairly pushy. **What problems is Firstup solving and how is that benefiting you?** FirstUp is our central tool for all things employee communications across our US population (we did not launch globally). With this, we leveraged FirstUp for employee email, intranet, and digital signs across facilities. ### 23. Easy and efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Grace W. | Associate Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Firstup?** As part of a small team, it's crucial to provide timely, accurate, and engaging communications to our associates. Firstup makes it so easy to build meaningful content in an efficient manner. I also love the two-way communication capabilities! We are able to hear from our front-line workers, receive feedback, and create a welcoming and inclusive culture for all! **What do you dislike about Firstup?** I would like to see more creative capabilities, like different ways to incorporate images and graphics! But I'm sure there is still so much to learn and I am excited to explore opportunities within the platform. **What problems is Firstup solving and how is that benefiting you?** We are able to reach a wide variety of associates, anywhere from desk workers at our headquarters to cashiers and asset protection. Associates don't need a company device to stay in touch and engaged with company news! It's also very easy to duplicate and mass produce communications that target different audiences! ### 24. FirstUp gets the job done **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Firstup?** I like that it is an easy-to-learn platform **What do you dislike about Firstup?** I wish there were more features, like the Knowledge Hub, that came standard as part of the platform **What problems is Firstup solving and how is that benefiting you?** FirstUp is solving the "we have to wait for the weekly newsletter" to share info, or inundating associates with countless emails that might go unread ### 25. Firstup: Multichannel Comms Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Firstup?** Being able to publish once and view on multiple channels **What do you dislike about Firstup?** Digital signage is not ideal and no photo upload/management **What problems is Firstup solving and how is that benefiting you?** Firstup allows a wide variety of users to create an publish content to their targeted audiences. ### 26. Firstup conference **Rating:** 3.0/5.0 stars **Reviewed by:** Meg R. | Internal Communications Digital Content Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Firstup?** Personalization options that are available. **What do you dislike about Firstup?** Some limitations with design and depth of structure **What problems is Firstup solving and how is that benefiting you?** Helping us reach a very dispersed group ### 27. Would like more functionality **Rating:** 3.0/5.0 stars **Reviewed by:** Kate B. | Employee Communications, Channels and Content Lead, Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Firstup?** The email builder is simple and easy to use. I like that people can subscribe to and unsubscribe from different channels/topics. **What do you dislike about Firstup?** I would like more functionality out of an intranet. We want a one-stop-shop for news, company information, collaboration, file storage, etc. We also want more sophisticated features from an email solution, including data cleansing, preference center, dynamic content (using contact fields to display personalized content to a user based on preferred language, region, function, etc.). As much as we wish it were different, our company is very reliant on email, so having more capabilities within the email tool would be so helpful. **What problems is Firstup solving and how is that benefiting you?** Social outlet for employees which is nice due to the size of our remote workforce. The email tool is heavily used to target communications. ### 28. The best out there but leaves a bit to be desired **Rating:** 3.5/5.0 stars **Reviewed by:** Andrew V. | Regional Communication Manager - Puget Sound, Providence Clinical Network, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Firstup?** Good concept to unify email, online posting and push notifications from a single tool. Also great integration with our company's data. The WSYWIG design editor is great. Team has been pretty responsive to our requests to either add features or do custom things for our company. Also LOVE the content microapps - which allow syndication of stories in multiple embedded scrollers/listings in our SharePoint/intranet. Building and maintaining dynamic lists of employees based on every possible criteria is both incredibly flexible and user-friendly. **What do you dislike about Firstup?** Some basic UI/UX design things are missing or don't seem to have been tested or well thought-out. The building block templates available are pretty basic and could use a refresh. Their analytics reporting doesn't seem that well thought-out either. **What problems is Firstup solving and how is that benefiting you?** Easy to design a pretty thing and get it out to staff via numerous platforms. Their ability to build custom groups using our own HR data/fields has been a LIFEsaver. Our organization does not provide dynamic lists within Outlook, so FirstUp has become our go-to tool for making sure our comms get out to all the right people. Otherwise we are stuck in a cascading nightmare. ### 29. Easy to use, fuel for creativity **Rating:** 5.0/5.0 stars **Reviewed by:** Abby G. | Internal Communications and Public Relations Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Firstup?** There are so many ways to slice and dice information for employees based on the channel and audience we want to reach. I manage 5 newsletters via Studio, and it cutting that time down to 30 minutes to pull my content instead of half a day is a game-changer. **What do you dislike about Firstup?** Sometimes the formatting isn't agreeable in an article when I copy and paste from Word (web version). A little frustrating to rework in Studio. **What problems is Firstup solving and how is that benefiting you?** Reaching large quantities of staff that span across hundred of departments ### 30. Very robust, has a few bugs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Firstup?** Firstup is really very user-friendly platform for creating content. They also have made some great updates in the last few years that make setting up content and sending it out so much easier. The backend of the platform is really great and easy to navigate and use. **What do you dislike about Firstup?** I don't think the front end is the most user-friendly and doesn't do an excellent job of serving up content to our company. If your content is not "featured" (and everything can not be marked as "featured"), the chances of getting it seen by employees is slim to none. There is great potential in assisting with the navigation and deployment of the Firstup front end. **What problems is Firstup solving and how is that benefiting you?** It's a one-stop shop for communicating with our employees. It also integrates with our HRIS so it's easy to manage contacts without the need for a third party platform or to pull distrubution lists and import them. It also allows us to have an intranet, send newsletters, provide social networking opportunities...it truly does pull a lot of our communications into one place. ### 31. Great Resources **Rating:** 4.5/5.0 stars **Reviewed by:** Tina R. | Operations Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2022 **What do you like best about Firstup?** I like the events and round tables they curate. They provide ideas and approaches that have worked for others and they offer networking opportunities that generate even more ideas. **What do you dislike about Firstup?** It's tricky to build out platform functionality and keep it simple for users. I think there's an opportunity to improve there. **What problems is Firstup solving and how is that benefiting you?** We've published information about continuous improvement events and employees from other sites have reached out to conduct similar events. That's just huge. ### 32. Vital to Our Business & Eager for More Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Firstup?** The translation feature is pivotal for our employee base! Our Account Rep answers all of our questions and always has great content for our meetings. We use this platform every single day for our communications group. I like how you can push articles to "groups" rather than send out emails, and vice versa. **What do you dislike about Firstup?** There's still a lot of quirks that would require updates to be absolute perfection. For example, you must have a formula to have to create new static audiences (this is weird - why can't we just copy/paste?) Drafts don't always save correctly. If 2+ admins are working on the same article - you can't tell. Meaning, half of their updates get saved, and yours may not get saved, at all. Luckily, I believe this quirks can be resolved. **What problems is Firstup solving and how is that benefiting you?** FirstUp allows us to connect with our employees across the country, including those that speak different languages. It offers our team a fairly simple way to put together newsletters and emails that look high quality. FirstUp allows our employees to share their experiences with one another, creating a better sense of community. ### 33. Great Communications Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Laurel A. | Communications Technology Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Firstup?** There are so many pros to Firstup, including the robust metrics we have available to us and the capabilities of New Studio for creating beautiful posts. I also spend a lot of time in the audience builder, and it is very user friendly. I love that the lists we create are dynamic as there is lots of movement within our organization. I also love that it is a two-way communication channel - our users can leave comments and create posts of their own. **What do you dislike about Firstup?** There are some bugs that need to be fixed. Known issues sometimes will stay known issues for a very long time before being resolved. It also seems like there have been lots of platform degradations lately, which can be frustrating. **What problems is Firstup solving and how is that benefiting you?** Two-way communication - we never had this capability before with our Intranet. Metrics - we are able to track so many things, which helps us improve our content. It's especially helpful to see who received emails - we often hear about users not receiving an email only to find out it was delivered to them. Audience builder - we are able to create lists that are much more accurate than our Outlook distribution lists. New Studio - it's very user friendly, so our topic managers are able to create beautiful campaigns. We also love the poll feature - it's a great way to get feedback. ### 34. Learning Curve Is Smooth, Great For Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Firstup?** As a new member of our team, I'm still getting familiar with First Up, but I've already found it highly efficient for sharing company-wide communications. The platform makes creating engaging content, like posts and emails, straightforward. I appreciate how it connects team members scattered across our company's many locations. The interactive features, such as comments and user posts, give the platform a collaborative feeling, making internal communication feel more communal. **What do you dislike about Firstup?** Some features, like pinning posts or setting expiration dates, aren’t immediately intuitive and can take a little more time to figure out. Also took me alittle while to figure out how to correctly set an audience type. **What problems is Firstup solving and how is that benefiting you?** Targeting and coordinating which audiences receive which content and when. The ability to schedule ahead of time, knowing the communications are set is very helpful. ### 35. Revolutionize Your Internal Communications with FirstUp **Rating:** 5.0/5.0 stars **Reviewed by:** Camille A. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Firstup?** FirstUp helps you streamline all your communication tools in one space to maximize the delivery of your messages to your target audiences. **What do you dislike about Firstup?** There are a few settings and features that we can't replicate on FirstUp that SharePoint offers such as an event calendar. **What problems is Firstup solving and how is that benefiting you?** With Firstup, you can communicate smoothly and efficiently on a single platform where you can share, access and discuss information in real-time. This helps to connect everyone across the hospitals and make them feel like they belong to the same organization. Firstup is a platform that helps employees stay engaged with their work and each other. It has features that make communication more interactive and fun, such as content creation, polls, and social networking. FirstUp offers analytics and reporting tools that allow us to track engagement metrics, identify trends and gather feedback. This data-driven approach enables continuous improvement and helps us make informed decisions about how to implement our internal communication strategies across different audiences. ### 36. What you would expect from a world-class comms tool with many options! **Rating:** 4.5/5.0 stars **Reviewed by:** Steven H. | Senior Content Management Strategist, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Firstup?** Firstup is a powerful platform for business communicators that can be used as a hosted intranet solution, or for traditional email comms as well as a more innovative component-centric posting strategy. Their content editing studio is what you would expect from a world-class comms tool with many options for placing all standard media types in pre-designed content blocks with drag n' drop ease. They also provide a strong mobile app and features for feeding content into external intranets in support of a create once, publish everywhere strategy. The tool includes an easy-to-use audience group builder to make the most of the employee data and HR attributes that you can uplod to the system on a daily basis. Both their technical support and account management teams are very responsive and helpful. **What do you dislike about Firstup?** Does not currently support Active Directory integration or a way to use existing Outlook distribution lists. Does not provide OOTB integrations with any top tier digital asset management (DAM) products. **What problems is Firstup solving and how is that benefiting you?** A consistent means of guiding a growing number of content publishers wanting to create and publish professional, branded newsletters. The audience group builder allows us to target teammates in ways that might otherwise be difficult. ### 37. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Latora A. | HR Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Firstup?** I like that it is easy to sign new users up. Also, the layout is very user friendly and anyone can easily navigate the app. **What do you dislike about Firstup?** Whenever a person is logged out it's not clear. Sometimes associates come up having issues with the app not giving current information and it's because they don't realize they need to log back in. **What problems is Firstup solving and how is that benefiting you?** Getting information out to associate. ### 38. Firstup has been a gamechanger for our staff in terms of staff engagement. **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly D. | Marketing and Communications Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Firstup?** I love that we can create and encourage managers to create timely, meaningful recognition for their teams to build engagement. **What do you dislike about Firstup?** I do wish we could have links available prior to publishing content so we can schedule communications ahead of time. **What problems is Firstup solving and how is that benefiting you?** Firstup is helping us develop more targeted communication for our end users. ### 39. Invaluable tool for engagement and critical team member communications. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael K. | Chief Innovation Officer, Patient Safety Officer, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Firstup?** The ease at which engaging team member communications can be created and shared. **What do you dislike about Firstup?** Great tools for communication leaders to create content, but limited tools for frontline team members. **What problems is Firstup solving and how is that benefiting you?** Multiples way to engage team members and communicate mission critical information outside of traditional e-mail and news letters. ### 40. This platform has been an effective way to bring all of our employee communications into one space. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Firstup?** Firstup has allowed us to bring everyone into the fold with real-time digital and mobile access to company information and communications. It's provided a whole new world of connectivity and engagement for our employees. The Firstup Customer community has also fostered some great connections for us as communicators/administrators of the platform, and we've found significant value from the in-person events that Firstup puts on. **What do you dislike about Firstup?** There can be frequent team changes as far as who you work with, and as a customer who was previously on the Dynamic platform there are a handful of features from that platform that we REALLY wish could be carried over and implemented in the Firstup platform. **What problems is Firstup solving and how is that benefiting you?** Firstup allows us to reach all of our employees digitally. ### 41. Engagement Fatigue **Rating:** 4.0/5.0 stars **Reviewed by:** Brandy B. | Oper. Effectiveness Spec., Legal, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Firstup?** The design elements that I can use to make my newsletter interactive for my team **What do you dislike about Firstup?** I wish that "engagement fatigue" was not a thing. I think that regardless if I have someone doing a QA on my newsletter, and they are on my CSV file of colleagues to receive the newsletter - they should get it! **What problems is Firstup solving and how is that benefiting you?** My team loves the idea of a digital campaign vs a PDF newsletter ### 42. Great product, great platform, intelligent, relevant and personalized **Rating:** 4.0/5.0 stars **Reviewed by:** Kristen B. | Director of Internal Marketing & Employee Engagement, Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2023 **What do you like best about Firstup?** How easy it is to use and all of the metrics **What do you dislike about Firstup?** Support overall is a challenge if you want new features added. **What problems is Firstup solving and how is that benefiting you?** Being able to measure impact on the business; with our FirstUp metrics we can do this! ### 43. Great product and excellent support **Rating:** 4.0/5.0 stars **Reviewed by:** Claudia W. | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Firstup?** The support teams at Firstup - from pre launch to implementation and beyond - have been key partners in our process. We launched to 32K global employees less than a year ago, which was a lot of work for our very small team. Firstup's responsiveness and eagerness to help us has been central to the platform's success. We love the ability the product has given us to be more targeted with our communications and to empower other communicators around the world to create their own nicely designed and smartly delivered communications. **What do you dislike about Firstup?** There are a few product features and insights we wish were available. Search functionality has been disappointing but we are excited about how that is about to improve. **What problems is Firstup solving and how is that benefiting you?** Provides a more dynamic intranet, more robust tracking and analytics, easy way to create compelling comms. ### 44. Excellent product that engages employees **Rating:** 5.0/5.0 stars **Reviewed by:** Josephine M. | Communication Coach Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Firstup?** Seamless, quick method to connect with employees diadically in real time. **What do you dislike about Firstup?** I love all of it, have never had an negatitve experience. **What problems is Firstup solving and how is that benefiting you?** Firstup helps us connect with nondesk workers without company email. ### 45. FirstUp as a Communications Intranet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Firstup?** FirstUp provides a great solution for crafting, sharing and managing business-related content for a diverse and global company. We can communicate almost anything to the right audience, at the right time, and reaching them where and when they engage most. it has increased our engagement of employees with business information and empowered an expanded communications team, reducing the amount of times we say "no" to sharing something and increasing the bandwidth of corporate communications. **What do you dislike about Firstup?** Because our business uses the FirstUp platform as the front door to all business content, our desire for enhanced capabilities and features is always growing. FirstUp does a nice job of evolving at scale, but sometimes we are moving faster than the technology. Once they can better integrate FirstUp and Dynamic Signal, some of the inconveniences should be resolved. **What problems is Firstup solving and how is that benefiting you?** It allows us to reach all employees globally with targeted communications that resonate with them most. It is working at scale but making the platform feel unique and customized to each individual. ### 46. A business partner, not just a vendor **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Firstup?** Comprehensive communications tool that integrates into various channels across the company. Create once, publish everywhere generates major efficiencies for communicators. Optimization feature meets our people where they are. **What do you dislike about Firstup?** Incomplete integration between Classic Studio and Create Studio. User submitted content cannot easily be optimized without recreation. Would like more HTML flexibility and truly custgomizable home page experience. **What problems is Firstup solving and how is that benefiting you?** Reaching employees in the field - by doing so, they are more engaged and informed. Communicator efficiency - allows us to publish once, push content everywhere. Integrating communications - publishing consisten content across all channels. Measurement - the comprehensive metrics allow us to really understand what's ahppening with our content and how to improve it. ### 47. Using Firstup as an internal communications specialist **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Firstup?** I like that employees have the chance to customize their newsfeeds so they can determine what feels the most relevant and exciting to them. **What do you dislike about Firstup?** I wish there was a way to select multiple audiences within a campaign and customize the notification settings per each audience. Our typical office employees prefer email, but most of our desk less employees benefit more from push notifications. In our experience, intelligent delivery does not do the best job of breaking up the notification channels accordingly. **What problems is Firstup solving and how is that benefiting you?** First up allows us to communicate directly to deskless employees across the country and outside of the US ### 48. Firstup is a great user friendly platform that makes communicating to our organization easy. **Rating:** 4.0/5.0 stars **Reviewed by:** Abby S. | Communications Specialist II, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Firstup?** I really like how user friendly the platform is. It was easy for our team to adopt the platform and to feel comfortable teaching others across our organization how to best use the program. **What do you dislike about Firstup?** I think sometimes it can be difficult to find and explain certain metrics that we are seeing to people across our organization. **What problems is Firstup solving and how is that benefiting you?** Firstup has changed how we communicate to the entire organization, especially our frontline team members who often work laborous shifts. This was one of the driving factors behind us adopting the platform. **Official Response from Chuck Gose:** > Abby - thanks for leaving the great review. And always love seeing reviews mention connecting with the frontline employees! Fantastic job ### 49. A Leader in Internal / Employee Communications **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Firstup?** FirstUp hosts monthly events for customers to gather and share lessons learned - A great relationship-building opportunity that extends far beyond the 60-minute session. I have lasting relationships from this. Most of the customer managers are excellent. From a technology perspective, the team is constantly thinking of ways to enhance user experience. They also respond to feedback and suggestions and incorporate them into future enhancements. **What do you dislike about Firstup?** Coming from a Microsoft-heavy organization, it takes time and change management to guide employees - especially IT team members - use the application. This is more a reflection of organizational priority than FirstUp, though, and I can see how hard FirstUp works to make the application user friendly. **What problems is Firstup solving and how is that benefiting you?** FirstUp provides the ability to measure - quantitatively - reach of messages and engagement from employees. The analytics are fantastic. It also assists in reaching employees who have limited access to computers since it is also available via mobile. Finally the built-in translation feature makes it invaluable for engaging employees in their language of preference. ### 50. Firstup is an innovative and creative approach to simplifying your communications! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Firstup?** The Firstup platform helps my team reduce our workload by creating one piece of content and sending it to multiple channels. I love that new updates are always coming out to keep the platform fresh and exciting for our associates. The two-way communication platform is something we haven't had in the past, allowing us to understand how our associates feel about our content. Our associates find it easy to use and can find what they need all in one stop. Not only is the platform innovative, but Firstup sends resources and webinars to help you along the process. These are very valuable to our team to meet other customers and bring back new exciting ideas. **What do you dislike about Firstup?** There are often outages or small bugs that cause you to have workarounds. This can delay your progress on a project when emails are delayed, the text box is finicky or something won't save. However, the support team is always helpful and quick to respond. **What problems is Firstup solving and how is that benefiting you?** We had too many channels and could never measure our work. Now we can send to multiple channels with a push of a button and use metrics to back up our work. Now we no longer have to send everything by email but can control what associates want to see by targeting. ## Firstup Discussions - [What are the benefits and challenges of using Firstup for employee communication, and what improvements would you recommend?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-firstup-for-employee-communication-and-what-improvements-would-you-recommend) - [What is Firstup used for?](https://www.g2.com/discussions/what-is-firstup-used-for) - [View Firstup pricing details and edition comparison](https://www.g2.com/products/firstup/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A15%3A36+-0500&secure%5Bsession_id%5D=83e0bff0-55e1-4674-9cfa-ea9cc7146d13&secure%5Btoken%5D=0527302b8e93a1ce767ddbbaa6fc75285e19e2333cbc472df111c9b60c47513a&format=llm_user) ## Firstup Integrations - [Communication](https://www.g2.com/products/communication/reviews) - [FinanceWire](https://www.g2.com/products/financewire/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Firstup Features **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Generative AI** - AI Text Generation - AI Text Summarization **Content & Community Features - Enterprise Social Networking (ESN)** - Gamification - Community Building - Knowledge Sharing - User Generated Content **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **People Analytics - Employee Experience Software** - Action Plan - Productivity **Admin & Reporting Features - Enterprise Social Networking (ESN)** - Content Moderation - Polls & Surveys - Content Management - Analytics & Reporting - User Management **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Agentic AI - Enterprise Social Networking (ESN)** - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction ## Top Firstup Alternatives - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,583 reviews) - [Poppulo](https://www.g2.com/products/poppulo/reviews) - 4.3/5.0 (301 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) - 4.6/5.0 (245 reviews)