--- title: Firstup Reviews meta_title: 'Firstup Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 206 reviews by the users' company size, role or industry to find out how Firstup works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 206 scale: '5' date_modified: '2026-07-17' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Firstup Reviews **Vendor:** Firstup **Category:** [Employee Communications Software](https://www.g2.com/categories/employee-communications) **Average Rating:** 4.4/5.0 **Total Reviews:** 206 ## About Firstup Firstup’s mission is to improve the employee experience at every moment that matters. The Firstup intelligent communication platform empowers Comms, HR, and EX leaders to reach every employee and improve engagement with personalized omnichannel campaigns and real-time engagement data. Global enterprises such as Tesco, Providence, ADM, Ford, Colgate-Palmolive and Swissport use Firstup to connect millions of employees worldwide. Firstup’s vibrant community of over 3,000 communicators is committed to elevating the employee experience. Learn more at firstup.io. ## Firstup Pros & Cons **What users like:** - Users find Firstup to be **easy to use** and intuitive, enhancing employee communications effortlessly. (82 reviews) - Users appreciate the **variety of options** FirstUp offers for creating and publishing engaging content seamlessly. (50 reviews) - Users appreciate the **effective communication** that Firstup fosters, enhancing engagement and collaboration across all team members. (48 reviews) - Users value the **efficient communication tools** of Firstup, enhancing engagement and collaboration across dispersed teams. (44 reviews) - Users value the **effective employee engagement** facilitated by Firstup, enhancing communication and resource accessibility across teams. (43 reviews) - Experience (37 reviews) - Collaboration (34 reviews) - Customer Support (34 reviews) - Employee Engagement (32 reviews) - Communication Efficiency (29 reviews) **What users dislike:** - Users express concern over **missing features** like event calendars, affecting usability and meeting customer requests. (37 reviews) - Users experience **reporting issues** due to bugs and quirks that hinder functionality and project progress. (26 reviews) - Users find **limited customization options** on Firstup hinder their ability to fully personalize the platform. (17 reviews) - Users find the **limited features** of Firstup restrictive, impacting engagement and needing technical help for setup. (17 reviews) - Users find **organizational challenges** with Firstup, as multiple features and setups can overwhelm and require extensive support. (16 reviews) - Users find the **onboarding process confusing** , suggesting a need for better tutorials and streamlined setup for newcomers. (14 reviews) - Lack of Features (14 reviews) - Content Management (13 reviews) - Users express frustration with the **insufficient details** provided in Firstup, impacting functionality and customization options. (13 reviews) - Users face **technical issues** like bugs and outages that hinder project progress and create frustrating workarounds. (13 reviews) ## Firstup Reviews ### 1. Great user experience and ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2015 **What do you like best about Firstup?** I love how easy it is to use. All of the content is displayed in a clear format and it's super simple. **What do you dislike about Firstup?** Sometimes content can get buried, but we have a good process in place to prevent this. **Recommendations to others considering Firstup:** I love their customer service. They are very easy to get in touch with and will answer any questions you have. When we went through the sign-up process, they did a great job of listening to our needs and accommodating. They built us a custom solution and it has really exceed our expectations as an agency. If you're looking to use a solution, I recommend just reaching out. They will be able to help you every step along the way! **What problems is Firstup solving and how is that benefiting you?** We are using it to share news across our company. We were previously doing so in an email format and this is much easier and has also increased our engagement. ### 2. Social Chorus Review - CDW Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa L. | Marketing Program Manager, Corporate Verticals, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2015 **What do you like best about Firstup?** Ease of use - ability to schedule posts in the future (set it and forget it) **What do you dislike about Firstup?** Nothing I can think of at this time - Thank you **What problems is Firstup solving and how is that benefiting you?** We are currently launching a new Twitter site and this is helping me get into the habit of tweeting/retweeting/posting/sharing, etc. ### 3. Good for seeing all relevant content - your company + outside **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2015 **What do you like best about Firstup?** Aggregating the most relevant company and industry content in one easy to share place. Great for a company news feed. All in all good for the price. **What do you dislike about Firstup?** Don't know exactly why this can't be done in another social media format - via twitter facebook linkedin etc. If the goal is to just share this a ton via linkedin why not just post it to linkedin? **Recommendations to others considering Firstup:** Easy way to get a company curated news feed in one place. Another SaaS expense and another app that you expect your employees to log into, so little fatigue there. **What problems is Firstup solving and how is that benefiting you?** Is nice to have a centralized databank of content that is accessible through your mobile phone. ### 4. Best EAP Around! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2015 **What do you like best about Firstup?** Being able to broadcast content internally for all employees to share Is the #1 benefit. Employees can get worried about the public company content they share and it's nice to have a place where it's all approved. **What do you dislike about Firstup?** I wish you could filter content by recently added. We seem to have the same pieces of content populated the first few spots on the main feed always. The main feed should always feature recently added. **What problems is Firstup solving and how is that benefiting you?** Like I said employees just sharing whatever they want about the company isn't ideal. So it is nice to have a place with relevant approved content for everyone. ### 5. User, Content contributor, Internal Promoter **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2015 **What do you like best about Firstup?** I like that it doesn't take much to set up several messages across different platforms that you can send to your network **What do you dislike about Firstup?** There's nothing I really dislike, but think that there could be more reporting information made available. **Recommendations to others considering Firstup:** Can't wait for the app! **What problems is Firstup solving and how is that benefiting you?** This helps the Account Managers in my territory with their self-branding and gives them another avenue to connect with the customers/network. ### 6. Limited exposure & understanding **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2015 **What do you like best about Firstup?** The concept of sharing information is valuable. I don't use it often however the few times I have there have been some interesting articles. **What do you dislike about Firstup?** Accessibility. I enjoy the information shared however I don't actively seek to read it. In fact I forget it is there until I'm prompted in my e-mail to participate. **What problems is Firstup solving and how is that benefiting you?** I don't know. ## Firstup Discussions - [What are the benefits and challenges of using Firstup for employee communication, and what improvements would you recommend?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-firstup-for-employee-communication-and-what-improvements-would-you-recommend) - [What is Firstup used for?](https://www.g2.com/discussions/what-is-firstup-used-for) - [View Firstup pricing details and edition comparison](https://www.g2.com/products/firstup/reviews?page=5&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+01%3A55%3A23+-0500&secure%5Bsession_id%5D=48d424b6-5045-4857-ac41-deaca5d38e2f&secure%5Btoken%5D=f41cf313379e035757c82fe2ed757063c108505a0fd99684e4b779cf174e6d55&format=llm_user) ## Firstup Integrations - [Communication](https://www.g2.com/products/communication/reviews) - [FinanceWire](https://www.g2.com/products/financewire/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Firstup Features **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Generative AI** - AI Text Generation - AI Text Summarization **Content & Community Features - Enterprise Social Networking (ESN)** - Gamification - Community Building - Knowledge Sharing - User Generated Content **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **People Analytics - Employee Experience Software** - Action Plan - Productivity **Admin & Reporting Features - Enterprise Social Networking (ESN)** - Content Moderation - Polls & Surveys - Content Management - Analytics & Reporting - User Management **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Agentic AI - Enterprise Social Networking (ESN)** - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction ## Top Firstup Alternatives - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,607 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) - 4.6/5.0 (246 reviews) - [Poppulo Employee Experience](https://www.g2.com/products/poppulo-employee-experience/reviews) - 4.3/5.0 (203 reviews)