FileCloud Reviews & Product Details

FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms is fully integrated into the complete EFSS stack. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. Granular control of content sharing is fully integrated into the stack through comprehensive audit logs and access permissions, and the Compliance Center helps with regulations like GDPR, HIPAA, and NIST 800-171 (among others). FileCloud also provides Zero Trust File Sharing® an industry-first innovation that allows users to share sensitive data via an encrypted zip file that cannot be accessed by unauthorized users, even in the event of a data breach. FileCloud helps customers solve complex challenges in enterprise file sharing, privacy, compliance automation and governance across public, private, and hybrid cloud environments. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform.

Seller

FileCloud

Discussions

FileCloud Community

Languages Supported

Arabic, German, English, French, Italian, Dutch, Spanish

Solution Type

Best-of-Breed

Overview by

Aoife Malone (Digital Marketing Specialist at Zentry)

Pricing

Pricing provided by FileCloud.

FileCloud Enterprise Server

$6.00

Per User Per Month

FileCloud Enterprise Online

$12.50

Per User Per Month

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Top-Rated Alternatives

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User Insights

Average based on 179 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

FileCloud Integrations

(36)

Integration information sourced from real user reviews.

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FileCloud Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is FileCloud, and what problem is it built to solve?

FileCloud is an enterprise file-sharing and sync platform for businesses and organizations. It addresses the need to store, share, and collaborate on files while maintaining control over data across on-premises, cloud, or hybrid deployments.

What languages does FileCloud support?

FileCloud supports 7 languages: Arabic, Dutch, English, French, German, and others.

What company sizes and industries is FileCloud the best fit for?

FileCloud appears most relevant to small and midsize organizations, while also serving enterprise teams. Its use spans several industries, with stronger representation in technology, construction, healthcare, and education.

Small businesses: A prominent company-size group.
Mid-market organizations: Another strongly represented group.
Enterprise organizations: Also represented across the customer base.
Industries: Technology and IT services, construction, healthcare, and education stand out.

How long does it take to implement FileCloud across a team?

FileCloud can be live in less than a month for many teams, though implementation can take longer depending on the deployment and setup involved. The reported timelines include a few distinct ranges.

Time to go live	Relative frequency
Less than 1 month	Most common
1–3 months	Also reported
3–6 months	Less common
6–12 months	Less common

What customer support options does FileCloud provide, and how do users find the overall support experience?

FileCloud provides support through chat, phone, and email/help desk, with 24/7 live-rep support. The experience is often described as responsive and helpful, with knowledgeable staff, though some users have encountered slow or inconsistent responses, particularly around technical or on-premises issues.

What is the experience like for teams switching to FileCloud from another tool?

Switching to FileCloud has often been about gaining more control over files, security, and sharing than teams had with their previous storage or collaboration tools. The prior systems include services such as Dropbox, OneDrive, and Google Drive, as well as other file-sharing and backup platforms; motivations include tighter data governance, more flexible permissions, centralized file management, and better alignment with security or compliance needs. Some teams also cite cost or limitations in their previous tools, while setup and configuration can require effort during the transition.

What features or capabilities could make FileCloud even more useful?

FileCloud could be easier to configure and navigate, especially for administrators setting up permissions and policies. Improvements users would value include:

Simpler setup and administration: Make configuration, permission management, and common admin tasks more guided and intuitive.
A more polished interface and mobile experience: Streamline everyday navigation and bring the mobile experience closer to the desktop and web versions.
More consistent sync and transfer performance: Improve sync speed and reliability, particularly with large files, folders, or file sets.

Is FileCloud considered safe and secure for handling data?

FileCloud is valued for giving teams control over who can access and share files, and for supporting secure collaboration on sensitive information. Users also describe confidence in its security and data-control approach, while noting that configuring detailed permissions and security policies can take care and technical effort.

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Verified User in Law Practice

Small-Business (50 or fewer emp.)

7/8/2022

"Easy to use and share"

5/5

What do you like best about FileCloud?

Easy to upload and download. Allows centralized team use to share files internally or externally. Don't lose links when users change. Easier to use than other share systems. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The admin portal is hard to find certain settings and takes some getting used to. Need to identify which admin sections contain certain features so easier to find Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

Spend some time trying out all the features, once you know where everything is, it is very easy to use and coordinate team use. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

Central access for group use, so links don't expire or end if the creator is no longer at the company. Less time looking for old links. Employee performance better Review collected by and hosted on G2.com.

Matt D.

President / Ceo

Small-Business (50 or fewer emp.)

7/25/2022

"FileCloud self hosted solution has been working great for us"

5/5

What do you like best about FileCloud?

The fact that we can host our own solution like dropbox on our servers under our control is what makes this solution so great. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

the only downsides are that you are not responsible for keeping your own server up if you are using the self-hosted solution. Review collected by and hosted on G2.com.

David D.

Chief Information Officer

Mid-Market (51-1000 emp.)

10/19/2022

"Review of Filecloud"

3/5

What do you like best about FileCloud?

Filecloud gave us the ability to backup the computers for our users remotely to an internal storage on our network. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

At times it was difficult to retrieve a file for a user from the backup of their computer. Review collected by and hosted on G2.com.

Sachin S.

Marketing Manager

Small-Business (50 or fewer emp.)

3/25/2022

"Best application ever"

4.5/5

What do you like best about FileCloud?

File cloud helps a lot in saving your file on cloud. The safety and service is amazing as user interface is quite easy. I worked for my file storage it was so good and easy to use. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

I must mention that this app has no problem at all it's quite good but if regular updates and upgradation is on time then no problem at all with this application. Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

Must use this application, it will sure increase your work performance and tasks in office. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

I'm using file cloud for my office as well as my freelance projects file storage. It helped me a lot by keeping my data and file with full safety and privacy. My work process got optimised by using filecloud Review collected by and hosted on G2.com.

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

7/8/2022

"Filecloud is an excellent choice for all your cloud-based file server needs"

5/5

What do you like best about FileCloud?

One of the primary features that separates FileCloud from other cloud-based file server offerings, is the ease of use for users and administrators. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

So far we haven't found anything we dislike about the product/platform. Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

Filecloud is simple to set up, simple to administrate, simple for users to interact with, and secure. This platform met all our needs and pretty much all our wants as well. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

FileCloud allowed us to move from an on-premise traditional file server, to one cloud-based that allowed users from other offices, their homes etc to access and work within. This saves users the trip to the office as just once example. Review collected by and hosted on G2.com.

Sharad M.

System admin

Mid-Market (51-1000 emp.)

10/30/2022

"Simple, powerful and versatile tool for file management"

4.5/5

What do you like best about FileCloud?

admin console and easy to manage. drag and drop file sharing Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

big file taking time to sync. as of now this one. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

Originally submitted 3/30/2022

"Fantastic alternative for file sharing"

4.5/5

What do you like best about FileCloud?

Super easy for the end user to navigate and utilise. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Some of the admin menus can be confusing. Especially because of the interface changes. Review collected by and hosted on G2.com.

Refik S.

IT Support Engineer

Mid-Market (51-1000 emp.)

3/16/2022

"FileCloud - CaaS"

4.5/5

What do you like best about FileCloud?

We are using FileCloud as a Service-Provider and is the first product, besides many competitors which managed to provide us a good technical platform with an advanced user and share-handling. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The fact that the realtime-sync between network folders and clients is not working on the complete infrastructure - is the last thing that is missing to make FileCloud perfect. Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

If you are a Service Provider and are looking for a Cloud-as-a-Service Platform, then FileCloud is the top pick! Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

Our customers are using the FileCloud as File-Sharing platform, having the advantage to know where the data is stored ("private-cloud"), but still giving their customers the advantage to provide a way to transfer this sensitive information encrypted over the internet. Review collected by and hosted on G2.com.

Verified User in Automotive

Small-Business (50 or fewer emp.)

7/8/2022

"My experience with FileCloud is positive"

5/5

What do you like best about FileCloud?

I like the way FileCloud folder structure is set up where admin has full control of folders which makes it easy for auditing. Also, it allows us to collaborate with our Chinese customers located inside China. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

I would say my goal for using FileCloud was with our clients in China. The upload/download speed is poor most likely due to the Chinese government's firewall. If there are ways to improve the performance, that would be ideal. Review collected by and hosted on G2.com.

Jose G.

IT Help Desk

Mid-Market (51-1000 emp.)

5/3/2022

"FileCloud is one of the greatest file managing services."

4.5/5

What do you like best about FileCloud?

I like how easy it is to manage the files and the ease of use for the user that it brings. It is very fast, which is always great on a cloud based file management system. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

It mostly varies due to internet speeds, but sometimes it gets frozen in the background and will have to exit and log back in for it to return to work. Review collected by and hosted on G2.com.