FileCloud Reviews & Product Details

FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms is fully integrated into the complete EFSS stack. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. Granular control of content sharing is fully integrated into the stack through comprehensive audit logs and access permissions, and the Compliance Center helps with regulations like GDPR, HIPAA, and NIST 800-171 (among others). FileCloud also provides Zero Trust File Sharing® an industry-first innovation that allows users to share sensitive data via an encrypted zip file that cannot be accessed by unauthorized users, even in the event of a data breach. FileCloud helps customers solve complex challenges in enterprise file sharing, privacy, compliance automation and governance across public, private, and hybrid cloud environments. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform.

Seller

FileCloud

Discussions

FileCloud Community

Languages Supported

Arabic, German, English, French, Italian, Dutch, Spanish

Solution Type

Best-of-Breed

Overview by

Aoife Malone (Digital Marketing Specialist at Zentry)

Pricing

Pricing provided by FileCloud.

FileCloud Enterprise Server

$6.00

Per User Per Month

FileCloud Enterprise Online

$12.50

Per User Per Month

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 179 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

FileCloud Integrations

(36)

Integration information sourced from real user reviews.

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FileCloud Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is FileCloud, and what problem is it built to solve?

FileCloud is an enterprise file-sharing and sync platform for businesses and organizations. It addresses the need to store, share, and collaborate on files while maintaining control over data across on-premises, cloud, or hybrid deployments.

What languages does FileCloud support?

FileCloud supports 7 languages: Arabic, Dutch, English, French, German, and others.

What company sizes and industries is FileCloud the best fit for?

FileCloud appears most relevant to small and midsize organizations, while also serving enterprise teams. Its use spans several industries, with stronger representation in technology, construction, healthcare, and education.

Small businesses: A prominent company-size group.
Mid-market organizations: Another strongly represented group.
Enterprise organizations: Also represented across the customer base.
Industries: Technology and IT services, construction, healthcare, and education stand out.

How long does it take to implement FileCloud across a team?

FileCloud can be live in less than a month for many teams, though implementation can take longer depending on the deployment and setup involved. The reported timelines include a few distinct ranges.

Time to go live	Relative frequency
Less than 1 month	Most common
1–3 months	Also reported
3–6 months	Less common
6–12 months	Less common

What customer support options does FileCloud provide, and how do users find the overall support experience?

FileCloud provides support through chat, phone, and email/help desk, with 24/7 live-rep support. The experience is often described as responsive and helpful, with knowledgeable staff, though some users have encountered slow or inconsistent responses, particularly around technical or on-premises issues.

What is the experience like for teams switching to FileCloud from another tool?

Switching to FileCloud has often been about gaining more control over files, security, and sharing than teams had with their previous storage or collaboration tools. The prior systems include services such as Dropbox, OneDrive, and Google Drive, as well as other file-sharing and backup platforms; motivations include tighter data governance, more flexible permissions, centralized file management, and better alignment with security or compliance needs. Some teams also cite cost or limitations in their previous tools, while setup and configuration can require effort during the transition.

What features or capabilities could make FileCloud even more useful?

FileCloud could be easier to configure and navigate, especially for administrators setting up permissions and policies. Improvements users would value include:

Simpler setup and administration: Make configuration, permission management, and common admin tasks more guided and intuitive.
A more polished interface and mobile experience: Streamline everyday navigation and bring the mobile experience closer to the desktop and web versions.
More consistent sync and transfer performance: Improve sync speed and reliability, particularly with large files, folders, or file sets.

Is FileCloud considered safe and secure for handling data?

FileCloud is valued for giving teams control over who can access and share files, and for supporting secure collaboration on sensitive information. Users also describe confidence in its security and data-control approach, while noting that configuring detailed permissions and security policies can take care and technical effort.

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sadiq a.

Software and Technical Asistanc

Small-Business (50 or fewer emp.)

5/28/2022

"FileCLoud"

4/5

What do you like best about FileCloud?

File cloud as the name suggests is a cloud-based infrastructure. The best thing is it is cloud-based and secure to access between users, it can easily be integrated between systems. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The first thing is we have to pay for the service we are using, which can be on a monthly basis or to any level depending on what type of plan you purchase. Review collected by and hosted on G2.com.

Saikrishna G.

Wordpress Developer

Small-Business (50 or fewer emp.)

5/4/2022

"FIleCloud made easy for managing files"

4/5

What do you like best about FileCloud?

FileCloud is always easy to share files with clients, users, employees, and within the company for intercommunication. it comes up with a lot of integration apps like AWS, GMAIL, WORD, EXCEL, SALESFORCE etc... which makes it more powerful. the best thing is we can organize however we need with the custom domain so that we can share it outside the company. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

It's quite difficult for the initial stage to set up the storage once you get a hands-on the tools it will be perfect so making it more userfriendly will be helpful, a video tutorial or user manual for to understand the tool will be good. also, only a few times while sending big files I face a lag issue that needs to be corrected. Review collected by and hosted on G2.com.

Kapil V.

Software Engineer - 2

Mid-Market (51-1000 emp.)

7/3/2022

"FileCloud for Report sharing"

4/5

What do you like best about FileCloud?

The FileCloud is cloud-based which is the best part so the scalability is not an issue. The integration of FileCloud is very easy and well-integrated with the Active Directory for user access management. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

In the beginning adoption of the FileCloud Interface is confusing a bit (has a lot of configuration options). But the customer support is very quick, and they help resolve the issue quickly. Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

FileCloud is able very scalable & secure system with good customer support & amazing performance. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

In our use case, we wanted to share the report(s). which contains confidential data, So we required a secure and scalable solution. We are using FileCloud for uploading the reports and authenticated users/teams consumes the report from there. Review collected by and hosted on G2.com.

Bhaskar C.

Project Manager

Mid-Market (51-1000 emp.)

Originally submitted 6/17/2022

"Best Tool For Secured File Hosting"

4/5

What do you like best about FileCloud?

Using Filecloud we can share specific files and folders with the clients and clients are allowed to access the same while having limited controls on it. Multiple integration with various applications makes FileCloud a flexible file sharing, backup and software solutions. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The file sharing process could be less complex. I can imagine beginners becoming discouraged with the file sharing process because it can get a bit complicated. Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

Nothing specific but the interface can be updated so that it can be easily accessed and understood by the beginners. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

We are using it for maintaining security standards while sharing files internally and with external partners. Its a great alternatives in case we don't have or we have lack of cloud storage. Review collected by and hosted on G2.com.

Elrico D.

Student

Small-Business (50 or fewer emp.)

4/28/2022

"It has helped me a lot in the past"

4/5

What do you like best about FileCloud?

What I like best about FileCloud is that, it gives you an opportunity to both save and receive from the clouds very quickly. I like how lovely this is and how much of cheaper it is we'll it's not the same as other cloud comp savings but it has it's perks. I would personally recommend this to new beginners who is in the look for a saving storage. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

There's nothing I personally dislike about FileCloud. Like I said before, it has its perks and moments. What I meant by this is obviously the network sometimes is very unstable or comes to a freezing point, making it incompatible with other operating systems and all. Review collected by and hosted on G2.com.

Todd M.

IT Manager

Mid-Market (51-1000 emp.)

5/3/2022

"My Experiance with FileCloud"

4/5

What do you like best about FileCloud?

I enjoy the backend of the product. The interface is simple, yet powerful. The backup is quite robust and allowed us to move away from our current backup solution, thus saving us money. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

It can be difficult to share files to members that are not part of your team folders. If the files are moved at any point you need to send another link and that can be confusing. Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

An affordable solution for Cloud Content Collaboration. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

Our biggest problem was having shared drives without an active directory. This has allowed us to do just that and also allowed our remote locations to have the same access as our main office. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

10/19/2022

"The product works as intended. There are rarely are any issues while using FileCloud."

4.5/5

What do you like best about FileCloud?

The instant synchronization process when using FileCloud. The Support and fastness when implementing new functions and updates. It's straightforward to use and offers broad compatibility over various devices. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

There are no specific problems I can remember while using FileCloud. Review collected by and hosted on G2.com.

Hrishikesh R.

Manager Infra support

Mid-Market (51-1000 emp.)

10/19/2022

"Affordable and easy cloud MFT solution"

4/5

What do you like best about FileCloud?

Easy Sharing, Audit controls and security. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Need for more payment options. Functionality-wise, none. Review collected by and hosted on G2.com.

Russell H.

CIO

Mid-Market (51-1000 emp.)

4/20/2022

"FileCloud review by multi-year user"

5/5

What do you like best about FileCloud?

Extremely easy to set up and use. We use the hosted version and are very pleased with it. The support is very good (on the rare occasions we've had to use it), and responses are prompt. We use it for both secure email and secure file transfers on our website. The price is much better than the competing products we've evaluated. The monitoring software works well and is updated regularly. We have implemented this product across the company, and have had no real problems at all. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Not really anything. There were a couple of instances early-on where our secure website transfer function lost its connection, and in both cases, the problem was resolved immediately. We have not had any issues at all in at least 18 months. Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

If you need a product for both secure email and secure website file transfers, this is the one. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

FileCloud allows us to implement both secure email solutions, as well as secure website file transfers. It does it with no real burden on the customers because they don't have to deal with any encryption settings themselves. It is approved by our regulators for both of these purposes, and that makes our examinations much less difficult. It has also significantly reduced issues with receiving sensitive documents from customers. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

8/30/2022

"Hyper-Secure Solution"

5/5

What do you like best about FileCloud?

It's one of the best hyper-secure solutions and best in the market. It's safe and secure. One of the best advantages is that file cloud online is free. It provides free and unlimited client accounts for external vendors and partners. It meets all my requirements with the best quality of support. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

To be very honest, I do not find any dislikes or disadvantages in FileCloud as it's the best in business and it's free to use. It's the leading self-hosted secure content collaboration platform. Review collected by and hosted on G2.com.