FileCloud Reviews & Product Details

FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms is fully integrated into the complete EFSS stack. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. Granular control of content sharing is fully integrated into the stack through comprehensive audit logs and access permissions, and the Compliance Center helps with regulations like GDPR, HIPAA, and NIST 800-171 (among others). FileCloud also provides Zero Trust File Sharing® an industry-first innovation that allows users to share sensitive data via an encrypted zip file that cannot be accessed by unauthorized users, even in the event of a data breach. FileCloud helps customers solve complex challenges in enterprise file sharing, privacy, compliance automation and governance across public, private, and hybrid cloud environments. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform.

Seller

FileCloud

Discussions

FileCloud Community

Languages Supported

Arabic, German, English, French, Italian, Dutch, Spanish

Solution Type

Best-of-Breed

Overview by

Aoife Malone (Digital Marketing Specialist at Zentry)

Pricing

Pricing provided by FileCloud.

FileCloud Enterprise Server

$6.00

Per User Per Month

FileCloud Enterprise Online

$12.50

Per User Per Month

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Top-Rated Alternatives

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User Insights

Average based on 179 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

FileCloud Integrations

(36)

Integration information sourced from real user reviews.

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FileCloud Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is FileCloud, and what problem is it built to solve?

FileCloud is an enterprise file-sharing and sync platform for businesses and organizations. It addresses the need to store, share, and collaborate on files while maintaining control over data across on-premises, cloud, or hybrid deployments.

What languages does FileCloud support?

FileCloud supports 7 languages: Arabic, Dutch, English, French, German, and others.

What company sizes and industries is FileCloud the best fit for?

FileCloud appears most relevant to small and midsize organizations, while also serving enterprise teams. Its use spans several industries, with stronger representation in technology, construction, healthcare, and education.

Small businesses: A prominent company-size group.
Mid-market organizations: Another strongly represented group.
Enterprise organizations: Also represented across the customer base.
Industries: Technology and IT services, construction, healthcare, and education stand out.

How long does it take to implement FileCloud across a team?

FileCloud can be live in less than a month for many teams, though implementation can take longer depending on the deployment and setup involved. The reported timelines include a few distinct ranges.

Time to go live	Relative frequency
Less than 1 month	Most common
1–3 months	Also reported
3–6 months	Less common
6–12 months	Less common

What customer support options does FileCloud provide, and how do users find the overall support experience?

FileCloud provides support through chat, phone, and email/help desk, with 24/7 live-rep support. The experience is often described as responsive and helpful, with knowledgeable staff, though some users have encountered slow or inconsistent responses, particularly around technical or on-premises issues.

What is the experience like for teams switching to FileCloud from another tool?

Switching to FileCloud has often been about gaining more control over files, security, and sharing than teams had with their previous storage or collaboration tools. The prior systems include services such as Dropbox, OneDrive, and Google Drive, as well as other file-sharing and backup platforms; motivations include tighter data governance, more flexible permissions, centralized file management, and better alignment with security or compliance needs. Some teams also cite cost or limitations in their previous tools, while setup and configuration can require effort during the transition.

What features or capabilities could make FileCloud even more useful?

FileCloud could be easier to configure and navigate, especially for administrators setting up permissions and policies. Improvements users would value include:

Simpler setup and administration: Make configuration, permission management, and common admin tasks more guided and intuitive.
A more polished interface and mobile experience: Streamline everyday navigation and bring the mobile experience closer to the desktop and web versions.
More consistent sync and transfer performance: Improve sync speed and reliability, particularly with large files, folders, or file sets.

Is FileCloud considered safe and secure for handling data?

FileCloud is valued for giving teams control over who can access and share files, and for supporting secure collaboration on sensitive information. Users also describe confidence in its security and data-control approach, while noting that configuring detailed permissions and security policies can take care and technical effort.

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Linus E.

Web Developer

Enterprise (> 1000 emp.)

10/20/2022

"Very easy to use file management tool."

4.5/5

What do you like best about FileCloud?

The best thing about FileCloud is ease of use of the interface which does not require any training to learn. It is easy and fast to share files and folders. Has a very convenient dashboard. Provides high security for my sensitive data. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

I can't find any major issue to mention here as a dislike. Overall, it is an incredible tool for file sharing. Review collected by and hosted on G2.com.

Shawn I.

Desktop Support Technician

Enterprise (> 1000 emp.)

Originally submitted 11/30/2021

"Filecloud is a Very good On-Premise solution for file sharing"

4/5

What do you like best about FileCloud?

Filecloud is very easy to navigate the administration interface (setting user permissions for shares and files). Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The user interface for the filecloud application can be a little confusing for users that are not as tech-savvy. Review collected by and hosted on G2.com.

ERICK ANDERSON A.

Bachiller en ingenieria informatica

Small-Business (50 or fewer emp.)

7/22/2022

"The hypersecurity of your files in FileCloud"

3/5

What do you like best about FileCloud?

The hosting provided by FileCloud, compared to other apps, is secure regarding the number of files we can upload without worrying about losing our files someday. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Restrict file uploads, I think this function should be removed because I feel it is unnecessary since we are fully aware that we want to have what we wish to upload to FileCloud in the cloud. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/4/2022

"Excellent product for on-prem file sharing solution."

4/5

What do you like best about FileCloud?

We needed an on-prem solution similar to onedrive, dropbox, etc that we could control and keep the data on-prem. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The one big pain point is when files are deleted, they sometimes will pop back even with all the correct settings. We have to get support involved and they have to make changes at the db level to fix. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

8/17/2022

"Very good cloud software for small-medium and larger businesses"

4.5/5

What do you like best about FileCloud?

The ease of use in sharing to anyone who needs a link, other products demand a local login, cloud accounts are even worse, this allows us to create accounts as we need it but also shared openly if we can. The granular sharing capability in filecloud is something that I can appreciate in that it allows for every share and every user to have different sharable permissions. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The OCR software is locked behind enterprise which is the one thing I really needed out of filecloud Enterprise solution to allow those of us who need to search by keywords to Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

Secure storage allows us to know that things are backed up and that we won't have random service drops or shared with people forced to sign up for an account on a platform they won't otherwise use. We also can't be locked out because some cloud scanner determined a file we have was worth locking our account over. Review collected by and hosted on G2.com.

Sreeraj T.

IT Consultant

Mid-Market (51-1000 emp.)

10/19/2022

"Very Good Application"

4.5/5

What do you like best about FileCloud?

I enjoy using the application to organize my files. Also, sharing the files with other team members is secure and easy. User-friendly Security UI design Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Synchronization sometimes doesn't work offline Review collected by and hosted on G2.com.

Mehdi G.

managing Partner

Small-Business (50 or fewer emp.)

7/10/2022

"Very Good Tool that we use as a client portal"

4/5

What do you like best about FileCloud?

Very customizable + The ability to create and activate user accounts without the need to loop them, until everything is ready Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

More file activity tracking, who has seen what and when. Lacks the ability to watermark files Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

I have chosen Filecloud online, so that I don't need to take care of the hosting as well. Easier and faster Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

We use Filecloud as an investor portal, where our investors can log in to download all their reports, documents... It allows us to give them the ability to share their access with their team members Review collected by and hosted on G2.com.

Flora A.

Senior specialist of the international-foreign exchange group of back office

Small-Business (50 or fewer emp.)

Originally submitted 8/18/2022

"File sharing program"

3.5/5

What do you like best about FileCloud?

You can share file using filecloud, also can backup the files that you already have deleted. The interface is very user friendly, you can get access to all necessary buttons very quickly. You can keep a copy of files on your desktop for editing or offline access. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

For me the settings are not so clear as I wanted to be. Also the cost is a little higher than other similar products. I had some troubles while installing the program. Review collected by and hosted on G2.com.

Brian A.

owner

Small-Business (50 or fewer emp.)

3/11/2022

"FileCloud changes Small Business file management for better"

5/5

What do you like best about FileCloud?

FileCloud extends the capability of our customer's File Servers and not only allows a better work-from-home capability, but the power to share files outside the organization is imperative to small businesses Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

At times, the setup can be cumbersome and the updates take a little getting used to - once upon a time we could just click on "update" and get it done, but now it takes more time, but the time is well worth it because every update is packed with value. Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

Consider "cost of ownership" and the chaos that other cloud-based file systems can create. OneDrive creates more chaos than Dropbox... FileCloud allows me and my team to quickly roll out a web-based file system (and drive based with FileCloud Drive) and control that environment better than any other solution. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

File Sharing was our first issue that FileCloud solved, then we needed something for work-from-home solutions, and we already had it, right there... without a lengthy project of onboarding files and users to OneDrive - we just put FileCloud on top of the existing file server and viola - users were working from home. Review collected by and hosted on G2.com.