FileCloud Reviews & Product Details

FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms is fully integrated into the complete EFSS stack. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. Granular control of content sharing is fully integrated into the stack through comprehensive audit logs and access permissions, and the Compliance Center helps with regulations like GDPR, HIPAA, and NIST 800-171 (among others). FileCloud also provides Zero Trust File Sharing® an industry-first innovation that allows users to share sensitive data via an encrypted zip file that cannot be accessed by unauthorized users, even in the event of a data breach. FileCloud helps customers solve complex challenges in enterprise file sharing, privacy, compliance automation and governance across public, private, and hybrid cloud environments. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform.

Seller

FileCloud

Discussions

FileCloud Community

Languages Supported

Arabic, German, English, French, Italian, Dutch, Spanish

Solution Type

Best-of-Breed

Overview by

Aoife Malone (Digital Marketing Specialist at Zentry)

Pricing

Pricing provided by FileCloud.

FileCloud Enterprise Server

$6.00

Per User Per Month

FileCloud Enterprise Online

$12.50

Per User Per Month

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 179 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

FileCloud Integrations

(36)

Integration information sourced from real user reviews.

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FileCloud Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is FileCloud, and what problem is it built to solve?

FileCloud is an enterprise file-sharing and sync platform for businesses and organizations. It addresses the need to store, share, and collaborate on files while maintaining control over data across on-premises, cloud, or hybrid deployments.

What languages does FileCloud support?

FileCloud supports 7 languages: Arabic, Dutch, English, French, German, and others.

What company sizes and industries is FileCloud the best fit for?

FileCloud appears most relevant to small and midsize organizations, while also serving enterprise teams. Its use spans several industries, with stronger representation in technology, construction, healthcare, and education.

Small businesses: A prominent company-size group.
Mid-market organizations: Another strongly represented group.
Enterprise organizations: Also represented across the customer base.
Industries: Technology and IT services, construction, healthcare, and education stand out.

How long does it take to implement FileCloud across a team?

FileCloud can be live in less than a month for many teams, though implementation can take longer depending on the deployment and setup involved. The reported timelines include a few distinct ranges.

Time to go live	Relative frequency
Less than 1 month	Most common
1–3 months	Also reported
3–6 months	Less common
6–12 months	Less common

What customer support options does FileCloud provide, and how do users find the overall support experience?

FileCloud provides support through chat, phone, and email/help desk, with 24/7 live-rep support. The experience is often described as responsive and helpful, with knowledgeable staff, though some users have encountered slow or inconsistent responses, particularly around technical or on-premises issues.

What is the experience like for teams switching to FileCloud from another tool?

Switching to FileCloud has often been about gaining more control over files, security, and sharing than teams had with their previous storage or collaboration tools. The prior systems include services such as Dropbox, OneDrive, and Google Drive, as well as other file-sharing and backup platforms; motivations include tighter data governance, more flexible permissions, centralized file management, and better alignment with security or compliance needs. Some teams also cite cost or limitations in their previous tools, while setup and configuration can require effort during the transition.

What features or capabilities could make FileCloud even more useful?

FileCloud could be easier to configure and navigate, especially for administrators setting up permissions and policies. Improvements users would value include:

Simpler setup and administration: Make configuration, permission management, and common admin tasks more guided and intuitive.
A more polished interface and mobile experience: Streamline everyday navigation and bring the mobile experience closer to the desktop and web versions.
More consistent sync and transfer performance: Improve sync speed and reliability, particularly with large files, folders, or file sets.

Is FileCloud considered safe and secure for handling data?

FileCloud is valued for giving teams control over who can access and share files, and for supporting secure collaboration on sensitive information. Users also describe confidence in its security and data-control approach, while noting that configuring detailed permissions and security policies can take care and technical effort.

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Harsh V.

Developer

Information Technology and Services

Mid-Market (51-1000 emp.)

9/15/2022

"Review for FileCloud"

4.5/5

What do you like best about FileCloud?

FileCloud is one of the best enterprise file sharing solutions, which provides features like File Storage, Security, and good API access. The authorisation also supports MFA and SSO, which helps in marking extra layers of security on infrastructure. Another good feature is its integration with Microsoft and Salesforce-based apps. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

We faced minor issues while deploying when we tried to deploy our integrated packages to multiple sites (since we had numerous orgs for deployment in our Salesforce app). Also, the API access must be taken care of when there is a callout failure while performing cloud-to-cloud integration. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

In our client project, we had to store large volumes of data. We wanted to implement a file storage solution to give different data access to different types of users. Earlier, Infrastructure used Mega for file storage, but due to budget constraints, we had to shift towards FileCloud. It helped us in multiple ways. We had an all-in-one solution for Security, Storage and administration on a smaller budget. We also integrated FileCloud with our Salesforce app and Integrated FileCloud with employees' accounts based on Roles. It is straightforward to use as an admin, and dashboards can be easily managed. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

6/22/2023

"One of the best file sharing and sync platform"

5/5

What do you like best about FileCloud?

FileCloud provides robust security measures to protect your files and data. It offers encryption on both during transmission and at rest. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Setting up and managing the platform might require some technical expertise. Review collected by and hosted on G2.com.

Verified User in Defense & Space

Small-Business (50 or fewer emp.)

Originally submitted 5/3/2022

"Great File Sharing Service for CMMC/NIST 800-181 Compliance"

5/5

What do you like best about FileCloud?

The security is easily the best. It's nice knowing that what you are sending is secure and at the same time is compliant with all the DoD-related restrictions that we face. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Sometimes creating users can be difficult. I would create a user for someone we are sending files to and they can't login to their account. Usually resolved by deleting and remaking. Review collected by and hosted on G2.com.

Verified User in Automotive

Mid-Market (51-1000 emp.)

Originally submitted 4/10/2023

"Consistently exceeded my expectations"

5/5

What do you like best about FileCloud?

One thing that sets FileCloud apart from their competitors is their dedication to innovation. They are always on the cutting edge of new technologies and are constantly working to improve their products to better meet the needs of their customers. Whether it's through software updates or new hardware releases, I always feel like I'm getting the best possible product from them. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

N/A This does not apply, as I Like everything Review collected by and hosted on G2.com.

Subhan G.

Senior Associate Consultant

Mid-Market (51-1000 emp.)

Originally submitted 8/19/2022

"Proficient and Secure Content Collaboration Online Platform"

3/5

What do you like best about FileCloud?

1. On a single platform, users may host, control, manage, backup, and safeguard content.

2. Proper care is taken on user privileges and permissions.

3. I also like the ability to inherit the current NTFS permissions set up with Active Directory integration as well as integration with Office 365 applications. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

1. It syncs too slowly compared to its rivals, such as Dropbox, Onedrive, etc. The indexing of files takes longer.

2. The price is a little hefty.

3. The tech support is weak and incompetent. They respond erratically, slowly, and offer no useful details. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

All stakeholders in our project, including architects, developers, administrators, and testers, seek to be able to send large documents via email links with ease. The best Active Directory-integrated file sharing platform FileCloud had emerged in that need. The performance of the VM is excellent, and we can allocate as much storage as we like with NO additional costs. The Outlook integration and mobile apps both work effectively, and the Windows client makes assigning drive letters a breeze. Review collected by and hosted on G2.com.

Manvir S.

Business Analyst

Small-Business (50 or fewer emp.)

8/11/2022

"The best cloud sharing tool"

5/5

What do you like best about FileCloud?

The best thing is the uptime of filecloud and its features to give access to users and team or work on documents and share with team. Competitors currently do not have a robust offering like filecloud. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The only thing is that it cannot monitor if a sensitive file shared with any user has been tampered or downloaded. So we cannot come to know this. I would like to see more improvement there to prevent data loss and data breach. Review collected by and hosted on G2.com.

Kimo Y.

Director of Information Technology

Mid-Market (51-1000 emp.)

1/5/2023

"Seamless"

4.5/5

What do you like best about FileCloud?

The whole experience from first contact to setup was seamless. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

If you choose on-prem installation, support is a little more hands off for Filecloud. There is a lot of documentation. Review collected by and hosted on G2.com.

Ryan T.

Cybersecurity Analyst I

Mid-Market (51-1000 emp.)

5/26/2022

"Filecloud is a great on premise solution for CMMC compliance"

4.5/5

What do you like best about FileCloud?

Filecloud was one of the few solutions that allowed us to enforce two-factor authentication across our entire organization, as well as external contacts, out of the box. For all other solutions, it was an option, but not easily implemented. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The option for Setting up the Authenticator only is shown once, and if you miss it (by typing in a different authenticator, or by not seeing it), the 2FA settings for that particular user need to be reset. A little pain, but not something many organizations have problems with, as they're not utilizing a dozen or so authenticators for their systems. Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

Filecloud is a good alternative to the expensive box.com or other type of FedRAMP compliant cloud solutions. The cloud solutions are much easier to set up, but you pay through the nose in the end. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

We are required to be CMMC compliant, which means having NIST 800-171 completed (all controls). This means that any and all connections to the company's infrastructure must be secured with two-factor authentication. This solution allows us to share CUI/CTI/CDI-controlled unclassified information safely and securely. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

10/12/2022

"Flexible and easy to use cloud service"

5/5

What do you like best about FileCloud?

Sharing folders and files with Filecloud is easy and flexible as it allows many access settings (with or without log in, upload only etc.) The dashboard is also very convenient. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

A few settings/information are a bit difficult to find in the admin account dashboard, but the Filecloud team is constantly improving the interface. Aside from that nothing to complain about. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

Using FilecCloud in a school. FileCloud is a straightforward and customizable solution to share files with students and set up folders so they can submit their work. Students can access or submit files without being required to log in, making the whole process fast and easy for them. Organizing work submissions with FileCloud helped us to save time. Review collected by and hosted on G2.com.