FileCloud Reviews & Product Details

FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms is fully integrated into the complete EFSS stack. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. Granular control of content sharing is fully integrated into the stack through comprehensive audit logs and access permissions, and the Compliance Center helps with regulations like GDPR, HIPAA, and NIST 800-171 (among others). FileCloud also provides Zero Trust File Sharing® an industry-first innovation that allows users to share sensitive data via an encrypted zip file that cannot be accessed by unauthorized users, even in the event of a data breach. FileCloud helps customers solve complex challenges in enterprise file sharing, privacy, compliance automation and governance across public, private, and hybrid cloud environments. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform.

Seller

FileCloud

Discussions

FileCloud Community

Languages Supported

Arabic, German, English, French, Italian, Dutch, Spanish

Solution Type

Best-of-Breed

Overview by

Aoife Malone (Digital Marketing Specialist at Zentry)

Pricing

Pricing provided by FileCloud.

FileCloud Enterprise Server

$6.00

Per User Per Month

FileCloud Enterprise Online

$12.50

Per User Per Month

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Top-Rated Alternatives

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User Insights

Average based on 179 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

FileCloud Integrations

(36)

Integration information sourced from real user reviews.

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FileCloud Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is FileCloud, and what problem is it built to solve?

FileCloud is an enterprise file-sharing and sync platform for businesses and organizations. It addresses the need to store, share, and collaborate on files while maintaining control over data across on-premises, cloud, or hybrid deployments.

What languages does FileCloud support?

FileCloud supports 7 languages: Arabic, Dutch, English, French, German, and others.

What company sizes and industries is FileCloud the best fit for?

FileCloud appears most relevant to small and midsize organizations, while also serving enterprise teams. Its use spans several industries, with stronger representation in technology, construction, healthcare, and education.

Small businesses: A prominent company-size group.
Mid-market organizations: Another strongly represented group.
Enterprise organizations: Also represented across the customer base.
Industries: Technology and IT services, construction, healthcare, and education stand out.

How long does it take to implement FileCloud across a team?

FileCloud can be live in less than a month for many teams, though implementation can take longer depending on the deployment and setup involved. The reported timelines include a few distinct ranges.

Time to go live	Relative frequency
Less than 1 month	Most common
1–3 months	Also reported
3–6 months	Less common
6–12 months	Less common

What customer support options does FileCloud provide, and how do users find the overall support experience?

FileCloud provides support through chat, phone, and email/help desk, with 24/7 live-rep support. The experience is often described as responsive and helpful, with knowledgeable staff, though some users have encountered slow or inconsistent responses, particularly around technical or on-premises issues.

What is the experience like for teams switching to FileCloud from another tool?

Switching to FileCloud has often been about gaining more control over files, security, and sharing than teams had with their previous storage or collaboration tools. The prior systems include services such as Dropbox, OneDrive, and Google Drive, as well as other file-sharing and backup platforms; motivations include tighter data governance, more flexible permissions, centralized file management, and better alignment with security or compliance needs. Some teams also cite cost or limitations in their previous tools, while setup and configuration can require effort during the transition.

What features or capabilities could make FileCloud even more useful?

FileCloud could be easier to configure and navigate, especially for administrators setting up permissions and policies. Improvements users would value include:

Simpler setup and administration: Make configuration, permission management, and common admin tasks more guided and intuitive.
A more polished interface and mobile experience: Streamline everyday navigation and bring the mobile experience closer to the desktop and web versions.
More consistent sync and transfer performance: Improve sync speed and reliability, particularly with large files, folders, or file sets.

Is FileCloud considered safe and secure for handling data?

FileCloud is valued for giving teams control over who can access and share files, and for supporting secure collaboration on sensitive information. Users also describe confidence in its security and data-control approach, while noting that configuring detailed permissions and security policies can take care and technical effort.

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Vishal R.

Sr. Technical Executive

Computer Networking

Mid-Market (51-1000 emp.)

10/31/2023

"FileCloud Secure Platform"

5/5

What do you like best about FileCloud?

Secure platform and good compliance management, implementation is easy, on-prem integration is easy and good support good frequency Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

not all features are good as compared to on-prem solution, frequency of use is not stable Review collected by and hosted on G2.com.

Greg K.

Facilities building services technician

Airlines/Aviation

Mid-Market (51-1000 emp.)

5/19/2023

"Great for uploading and storing and great features"

4.5/5

What do you like best about FileCloud?

user friendly,great service for remote work,two factor identification keeps you secure,very easy to use and with lots of options and lots of security features to keep you safe Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Cost is a huge pain,k but worth it. Has some errors it randomly throws at users and takes a little longer than most to upload,k the licensing renewal, i think a one-time license is better Review collected by and hosted on G2.com.

Mama P.

Independent Data/Cloud Consultant

Small-Business (50 or fewer emp.)

8/17/2023

"File cloud review"

4/5

What do you like best about FileCloud?

Used for file sharing it can integrate with website has secure login(SSL) easy to use Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Pricing option can be directly available in website instead of contacting the team. it will be helpful for small business owner Review collected by and hosted on G2.com.

Rhishikesh B.

IT Specialist

Automotive

Mid-Market (51-1000 emp.)

10/20/2022

"FileCloud- The Perfect Solution"

5/5

What do you like best about FileCloud?

FileCloud is the most useful tool for data sharing. Also, it is secure, flexible, reliable, and platform-independent. This tool is very simple, light occupies very less space and of course user friendly. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

As per experience, the uploading speed of the files/folders can be increased, if that works out, it'll be great to use. Also, frankly speaking, the cost of this platform is quite high, if we need additional storage that kind of cost also is high, and that is what we feel. Rest all fine. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

The major issue we faced earlier is File/Data sharing outside the organization. If we shared, then the question arises as to what about security. After that, we got to know about FileCloud. All our questions were sorted out with this. Right now, the mobile application is also one of the key factors of this Filecloud. Review collected by and hosted on G2.com.

Priya J.

Global Sourcing Specialist

Mid-Market (51-1000 emp.)

12/10/2022

"Great tool for handling files"

4.5/5

What do you like best about FileCloud?

This is great tool I have encountered in my career for handling files with top most security. It provides security to all our files we are sharing, also have administrative feature so that we can handle our files with as we want. I have personally used it for sending resumes, excel sheets, reports and found be to be useful for keeping it. We can also password protect our files with FileCloud Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

I would say this is very handy and quite easy tool to use. Anyone can use it comfortably. I didn't find any thing which would make me feel that i disliked it. So far it's a great tool Review collected by and hosted on G2.com.

Michael C.

IT Support Team Lead

Small-Business (50 or fewer emp.)

3/7/2023

"Great Product, Great Experience"

5/5

What do you like best about FileCloud?

FileCloud is one of the best cloud file storage solutions, with lots of useful features such as their Sync desktop applications to allow users to sync files on the go. Support has been great with quick response times and helpful engineers. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

One feature I would like added to FileCloud is the ability to have more granular sync settings within FileCloud Drive and File Cloud Sync. However, I'm aware that these may be merging in the future and may have different features. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/13/2023

"Very helpful and easy file sharing method using filecloud"

4/5

What do you like best about FileCloud?

The most thing I like about this is privacy and unlimited storage capacity the backup function is very helpful for disaster management. It provides top notch customisation Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The UI could be more user friendly. During media backup application unexpectedly exit. Cannot connect to all of servers. The app constantly crashes. Sometimes it does not work offline Review collected by and hosted on G2.com.

Dr.Azam K.

Fellow Field Epidemiology and Laboratory Training Program Pakistan (FELTP)7th Cohort.

Small-Business (50 or fewer emp.)

11/20/2022

"Excellent file management tool for businesses of all sizes."

4.5/5

What do you like best about FileCloud?

With FileCloud, you may access the same features as a file server without actually owning one. Additionally, security is built in, so you won't have to worry about your data being lost or stolen. I appreciate that they also provide an internal solution for individuals who have a physical server. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The one drawback we've seen is that some software, like Access, store a local file on a user's computer, which prevents data from immediately syncing. If your business is highly particular about access rights, creating file owners and groups may become confusing. Another drawback is that you cannot prevent a user from using the web portal Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

We were utilizing numerous record share stages that expected numerous singular records with independent capacity expenses. Not in the least did this cause an issue to the extent that consistency goes, yet it likewise made it hard to find which records were where and there was certainly not a focal area to deal with all documents. FileCloud empowers us to do this under one stage in one dashboard. Review collected by and hosted on G2.com.

James R.

Network Engineer

Mid-Market (51-1000 emp.)

Originally submitted 3/17/2022

"FileCloud - Cloud File sharing and collaboration made easy!"

5/5

What do you like best about FileCloud?

Ease of use. The application is very straightforward to install if you are doing self-hosting, but even if you get stuck, support responds quickly and explain everything in easy non buzz word fashion. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

That File Cloud has not come up with a way to teach my users to read. File Cloud offers training video and documents, but I still have some users that refuse to read the words on the screen. Review collected by and hosted on G2.com.

Risa E.

Senior Software Engineer

Small-Business (50 or fewer emp.)

7/8/2022

"Excellent File Management Solution for Small Businesses"

5/5

What do you like best about FileCloud?

FileCloud gives you the ability to have the same functionality as a file server without actually having one. They build in security as well so you don't have to worry about your data getting stolen or lost. I love the fact that they offer an in-house solution too for those that have a physical server. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The only downfall we have found is with certain applications like Access, the files won't sync right away because it keeps a local file on an individual's machine. Creating file owners and groups can get confusing if your company gets very specific with access ability. It also is a downfall that you cannot disable a user's ability to access the online portal. Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

If you're looking for an easy to implement file management system for your company and don't want the hastle of setting up a complete file server, FileCloud is the way to go. Hands down. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

Previously, we were using multiple file share platforms that required many individual accounts with separate storage fees. Not only did this cause an issue as far as consistency goes, but it also made it difficult to locate which files were where and there wasn't a central location to manage all files. FileCloud gives us the ability to do all this under one platform in one dashboard. Review collected by and hosted on G2.com.