FileCloud Reviews & Product Details

FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms is fully integrated into the complete EFSS stack. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. Granular control of content sharing is fully integrated into the stack through comprehensive audit logs and access permissions, and the Compliance Center helps with regulations like GDPR, HIPAA, and NIST 800-171 (among others). FileCloud also provides Zero Trust File Sharing® an industry-first innovation that allows users to share sensitive data via an encrypted zip file that cannot be accessed by unauthorized users, even in the event of a data breach. FileCloud helps customers solve complex challenges in enterprise file sharing, privacy, compliance automation and governance across public, private, and hybrid cloud environments. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform.

Seller

FileCloud

Discussions

FileCloud Community

Languages Supported

Arabic, German, English, French, Italian, Dutch, Spanish

Solution Type

Best-of-Breed

Overview by

Aoife Malone (Digital Marketing Specialist at Zentry)

Pricing

Pricing provided by FileCloud.

FileCloud Enterprise Server

$6.00

Per User Per Month

FileCloud Enterprise Online

$12.50

Per User Per Month

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 179 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

FileCloud Integrations

(36)

Integration information sourced from real user reviews.

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FileCloud Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is FileCloud, and what problem is it built to solve?

FileCloud is an enterprise file-sharing and sync platform for businesses and organizations. It addresses the need to store, share, and collaborate on files while maintaining control over data across on-premises, cloud, or hybrid deployments.

What languages does FileCloud support?

FileCloud supports 7 languages: Arabic, Dutch, English, French, German, and others.

What company sizes and industries is FileCloud the best fit for?

FileCloud appears most relevant to small and midsize organizations, while also serving enterprise teams. Its use spans several industries, with stronger representation in technology, construction, healthcare, and education.

Small businesses: A prominent company-size group.
Mid-market organizations: Another strongly represented group.
Enterprise organizations: Also represented across the customer base.
Industries: Technology and IT services, construction, healthcare, and education stand out.

How long does it take to implement FileCloud across a team?

FileCloud can be live in less than a month for many teams, though implementation can take longer depending on the deployment and setup involved. The reported timelines include a few distinct ranges.

Time to go live	Relative frequency
Less than 1 month	Most common
1–3 months	Also reported
3–6 months	Less common
6–12 months	Less common

What customer support options does FileCloud provide, and how do users find the overall support experience?

FileCloud provides support through chat, phone, and email/help desk, with 24/7 live-rep support. The experience is often described as responsive and helpful, with knowledgeable staff, though some users have encountered slow or inconsistent responses, particularly around technical or on-premises issues.

What is the experience like for teams switching to FileCloud from another tool?

Switching to FileCloud has often been about gaining more control over files, security, and sharing than teams had with their previous storage or collaboration tools. The prior systems include services such as Dropbox, OneDrive, and Google Drive, as well as other file-sharing and backup platforms; motivations include tighter data governance, more flexible permissions, centralized file management, and better alignment with security or compliance needs. Some teams also cite cost or limitations in their previous tools, while setup and configuration can require effort during the transition.

What features or capabilities could make FileCloud even more useful?

FileCloud could be easier to configure and navigate, especially for administrators setting up permissions and policies. Improvements users would value include:

Simpler setup and administration: Make configuration, permission management, and common admin tasks more guided and intuitive.
A more polished interface and mobile experience: Streamline everyday navigation and bring the mobile experience closer to the desktop and web versions.
More consistent sync and transfer performance: Improve sync speed and reliability, particularly with large files, folders, or file sets.

Is FileCloud considered safe and secure for handling data?

FileCloud is valued for giving teams control over who can access and share files, and for supporting secure collaboration on sensitive information. Users also describe confidence in its security and data-control approach, while noting that configuring detailed permissions and security policies can take care and technical effort.

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Lukasz K.

Analityk

Mid-Market (51-1000 emp.)

10/19/2025

"Secure access to files from any device"

5/5

What do you like best about FileCloud?

That it allows access to files from different devices and also offers security for encryption Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

In this case, everything is okay Review collected by and hosted on G2.com.

Ronald R.

Taxpayer Experience Representative

Small-Business (50 or fewer emp.)

9/30/2025

"Good Experience"

5/5

What do you like best about FileCloud?

Able to upload documents in a timing manner. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Size of the files and timing which can take awhile to upload or doesn't take it. Review collected by and hosted on G2.com.

Deepak M.

Freelance Transcriber/QA/Subtitler/Translator/E-commerce Manager

Small-Business (50 or fewer emp.)

11/21/2024

"Excellent File Sharing Cloud Server"

5/5

What do you like best about FileCloud?

I like FileCloud because it helps me in working with a team of freelancers. It can easily send them large files via FileCloud by creating and managing file folders for them to work on. When I assigned jobs to them and send work in the file folder, they get notified by FileCloud quickly. They do start work on them and complete them on time. So it is very beneficial for me in my business. I do recommend others to use FileCloud for their business needs. It is a very useful Cloud Server. Thanks FileCloud for all these. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Although it is very perfect, I'm still looking for some improvement in the look and feel of the platform. Maybe there would be some room for improvement which can be implemented to enhance the feature of FileCloud more and more. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

FileCloud is solving me the purpose of file sharing to my freelancers who are working remotely around the globe. When I'm sending them large files via FileCloud, they can easily get them in their folders which is created by me for them to work on. They get notified by FileCloud always whenever I assigned work to them. FileCloud makes my business run very smoothly. Review collected by and hosted on G2.com.

John E.

Director of IT and Strategy Manager

Small-Business (50 or fewer emp.)

12/5/2024

"Great Product and Great Service"

5/5

What do you like best about FileCloud?

It was a very easy platform to work with. Everything from setup to maintenance has been nothing but simple and intuitive. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The only thing that I wish we could do would be to offer the mobile apps to the free External Users. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

11/21/2024

"Best Platform for the hosting your Enterprise File Sharing"

5/5

What do you like best about FileCloud?

Security features to control the user access permissions. Easiness to integrate with other solutions. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Technical Support could have been better. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

FileCloud makes the file sharing within an organization or outside organization more secure by providing a lot granularity in the access permissions. The user interface is much better and easy to understand.

Apart from the web access, filecloud provides various options to the end users to access the system from Desktop Offline or from Mobile Phone. Review collected by and hosted on G2.com.

TARIQ B.

Project & Team Lead / Applications Admin

Information Technology and Services

Small-Business (50 or fewer emp.)

Originally submitted 3/28/2024

"Excellent"

4/5

What do you like best about FileCloud?

Among the nicest things about FileCloud are its strong security features, which include data encryption and ransomware evasion. Because of the way it works, it can be easily customized to meet specific company needs, and the user-friendly design ensures acceptability and ease of use. With flexible deployment options and prompt customer assistance, FileCloud offers an entire solution for file-sharing and working together needs. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Some users feel that further training may be necessary for FileCloud's advanced functionalities. Furthermore, price plans could be somewhat more expensive than those of some competitor. While some offer free services, they are poorly secure. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

To help protect sensitive information from hackers and unauthorized access, FileCloud offers robust security features like threat detection, access limits, and encryption.

Effective teamwork is made possible by FileCloud, which provides a centralized platform for file sharing, access, and editing. This promotes teamwork, speeds up project delivery, and improves workflow efficiency, all of which enhance efficiency and produce better results.

FileCloud customers can view their files remotely from any location at any time using any internet-connected device. Employees can now work remotely and on flexible schedules, which enables them to continue being productive even when they're not in the office. Review collected by and hosted on G2.com.

junaid k.

Small-Business (50 or fewer emp.)

4/3/2024

"The premier file sharing solution for access from anywhere."

4.5/5

What do you like best about FileCloud?

One of the standout features of FileCloud is its robust security measures, encompassing data encryption and protection against ransomware attacks. It also shows a realtime reports on one click. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The setup process can be time-consuming, which might lead to occasional frustrations. Additionally, there are occasional glitches in the platform that can disrupt workflows and hinder productivity. Review collected by and hosted on G2.com.

Jonathan B.

IT Director/CISO

Mid-Market (51-1000 emp.)

4/5/2024

"Easy to use and secure fileshare solution"

5/5

What do you like best about FileCloud?

The usability and the look and feel that makes it easy and user friendly. The product offers security compliances as well as an efficient file-exchange platform feature. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The product isn't CMMC-ready (for now) and is missing the ability to exchange secure messages as well. Hopefully, this is in the works and on their roadmap. Review collected by and hosted on G2.com.

Carlos M.

IT Consultant

Small-Business (50 or fewer emp.)

Originally submitted 4/1/2022

"FileCloud is a real option"

5/5

What do you like best about FileCloud?

Easy of use of the products and the technical support Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

I don't have one in specific for the tool functionality itself so far but maybe getting rewards for being old customers. Review collected by and hosted on G2.com.

Ashwini J.

Peer Review Assistant

Enterprise (> 1000 emp.)

6/9/2023

"Filecloud"

5/5

What do you like best about FileCloud?

Filecloud does not need any coding. Anyone can set up a process and do more things without codes. It also shows real-time reports with one click. It supports large file support and has an inbuilt DICOM image preview so users can share medical reports in DICOM format. It has high security compliance and hence provides smart data leak protection with record management. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Licensing Filecloud can be critical at times. Licenses expire causing downtimes randomly. The process setup is time-consuming which may be frustrating at times. There are some occasional glitches with the platform disturbing the workflows and productivity. Pricing plans are comparatively higher than other cloud-based file sharing products. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

It offers an extensive range of features that cater to the diverse needs of our business, including file sharing, remote access, file management, and recovery. It provides built-in enterprise-grade security features and ensures that sensitive data is protected from any kind of cyber threat. It provides excellent customer service. Review collected by and hosted on G2.com.