FileCloud Reviews & Product Details

FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms is fully integrated into the complete EFSS stack. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. Granular control of content sharing is fully integrated into the stack through comprehensive audit logs and access permissions, and the Compliance Center helps with regulations like GDPR, HIPAA, and NIST 800-171 (among others). FileCloud also provides Zero Trust File Sharing® an industry-first innovation that allows users to share sensitive data via an encrypted zip file that cannot be accessed by unauthorized users, even in the event of a data breach. FileCloud helps customers solve complex challenges in enterprise file sharing, privacy, compliance automation and governance across public, private, and hybrid cloud environments. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform.

Seller

FileCloud

Discussions

FileCloud Community

Languages Supported

Arabic, German, English, French, Italian, Dutch, Spanish

Solution Type

Best-of-Breed

Overview by

Aoife Malone (Digital Marketing Specialist at Zentry)

Pricing

Pricing provided by FileCloud.

FileCloud Enterprise Server

$6.00

Per User Per Month

FileCloud Enterprise Online

$12.50

Per User Per Month

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 179 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

FileCloud Integrations

(36)

Integration information sourced from real user reviews.

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FileCloud Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is FileCloud, and what problem is it built to solve?

FileCloud is an enterprise file-sharing and sync platform for businesses and organizations. It addresses the need to store, share, and collaborate on files while maintaining control over data across on-premises, cloud, or hybrid deployments.

What languages does FileCloud support?

FileCloud supports 7 languages: Arabic, Dutch, English, French, German, and others.

What company sizes and industries is FileCloud the best fit for?

FileCloud appears most relevant to small and midsize organizations, while also serving enterprise teams. Its use spans several industries, with stronger representation in technology, construction, healthcare, and education.

Small businesses: A prominent company-size group.
Mid-market organizations: Another strongly represented group.
Enterprise organizations: Also represented across the customer base.
Industries: Technology and IT services, construction, healthcare, and education stand out.

How long does it take to implement FileCloud across a team?

FileCloud can be live in less than a month for many teams, though implementation can take longer depending on the deployment and setup involved. The reported timelines include a few distinct ranges.

Time to go live	Relative frequency
Less than 1 month	Most common
1–3 months	Also reported
3–6 months	Less common
6–12 months	Less common

What customer support options does FileCloud provide, and how do users find the overall support experience?

FileCloud provides support through chat, phone, and email/help desk, with 24/7 live-rep support. The experience is often described as responsive and helpful, with knowledgeable staff, though some users have encountered slow or inconsistent responses, particularly around technical or on-premises issues.

What is the experience like for teams switching to FileCloud from another tool?

Switching to FileCloud has often been about gaining more control over files, security, and sharing than teams had with their previous storage or collaboration tools. The prior systems include services such as Dropbox, OneDrive, and Google Drive, as well as other file-sharing and backup platforms; motivations include tighter data governance, more flexible permissions, centralized file management, and better alignment with security or compliance needs. Some teams also cite cost or limitations in their previous tools, while setup and configuration can require effort during the transition.

What features or capabilities could make FileCloud even more useful?

FileCloud could be easier to configure and navigate, especially for administrators setting up permissions and policies. Improvements users would value include:

Simpler setup and administration: Make configuration, permission management, and common admin tasks more guided and intuitive.
A more polished interface and mobile experience: Streamline everyday navigation and bring the mobile experience closer to the desktop and web versions.
More consistent sync and transfer performance: Improve sync speed and reliability, particularly with large files, folders, or file sets.

Is FileCloud considered safe and secure for handling data?

FileCloud is valued for giving teams control over who can access and share files, and for supporting secure collaboration on sensitive information. Users also describe confidence in its security and data-control approach, while noting that configuring detailed permissions and security policies can take care and technical effort.

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Dragan D.

Sales manager

Small-Business (50 or fewer emp.)

7/4/2022

"Fastest way for sending files to friends and colleagues"

4/5

What do you like best about FileCloud?

The simplicity of the interface, and the friendly design that causes a smiling pleasure while using all tools of the package. Options for sharing are brief and compact Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

I might say that the colourfulness of the web page might cause some users to get a non-professional vibe from the interface, although the first smirking will disappear as soon as they see the qualities of the whole package. Review collected by and hosted on G2.com.

Yogesh G.

Engineer

Mid-Market (51-1000 emp.)

11/3/2022

"Amazing platform for file sharing"

5/5

What do you like best about FileCloud?

Secure file sharing option, easy to access files. The Portal is very friendly. Ease of Sharing and accessibility. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Nothing found any dislike reasons for this solution. Review collected by and hosted on G2.com.

Verified User in Defense & Space

Small-Business (50 or fewer emp.)

5/3/2022

"FileCloud Offers Everything Advertised!"

5/5

What do you like best about FileCloud?

FileCloud is a great platform for those looking to have an ITAR compliant solutions for file storage and sharing. Very secure and well thought out piece of software. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The backend management interface is very powerful, however, with that comes a learning curve. Support is great in working with you to figure it out, just know you do have a learning curve. Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

Skip the imitations and come to Filecloud first. Save yourself some time. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

We were looking for a way to backup, access and share sensitive information with our clients. This product checks all those boxes and more. We have tried similar products in the past only to be let down on limited feature sets. Review collected by and hosted on G2.com.

Michael F.

CEO

Mid-Market (51-1000 emp.)

7/18/2022

"Good solution for a self-hosted business cloud."

4.5/5

What do you like best about FileCloud?

Connection to local file resources and easy deployment. Fast and reliable support. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Admin UI and its localization is a little bit confusing. Review collected by and hosted on G2.com.

ahmed a.

Sr infra structure consultant

Mid-Market (51-1000 emp.)

10/19/2022

"filecloud"

5/5

What do you like best about FileCloud?

User-friendly UI. Excellent features such as versioning and lock files while you are editing the document. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

Integration with Captcha V3

better support Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/16/2022

"Team Collaboration Platform at a Glance"

4/5

What do you like best about FileCloud?

I like the capabilities of sharing and filtering the shared content with the rest of the Work Team, and being able to have some personal/professional content of my own stored as well Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

There is not much improvement when surfacing from a mobile device or On TheGo, I would recommend using it always from a computer to get a better experience, no further downsides Review collected by and hosted on G2.com.

RAHUL SINGH A.

Consultant

Enterprise (> 1000 emp.)

6/21/2022

"Storage at ease"

5/5

What do you like best about FileCloud?

Speedy accessible of files, well organised folders, it took less internet data for uploading files. User can access their files even with slow internet connection. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

There is nothing as such which i dislike, but i expect minimalistic User interface. If you could do so then FireCloud will be most demanded colud based storage in upcoming time. Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

9/27/2022

"File Cloud review"

5/5

What do you like best about FileCloud?

The best feature of file cloud is the ease of use of the interface. It is easy to get acclimated to it. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The worst part about file cloud was the user management system. It did not feel as smooth as it could have. Review collected by and hosted on G2.com.

Tyler R.

Network Engineer

Mid-Market (51-1000 emp.)

3/31/2022

"Great file sharing solution"

5/5

What do you like best about FileCloud?

Easily share files from any file share in your network with access control for the users. It has helped our users streamline file sharing and uploads to the companies they need to deal with. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

After using numerous other file share products on the market there isn't much to dislike. Definitely the top product on the market in my eyes. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

Originally submitted 3/30/2022

"Great product for what we need it for."

4/5

What do you like best about FileCloud?

We love the FileCloud drive application as it makes accessing files on cloud servers easy for our clients. Review collected by and hosted on G2.com.

What do you dislike about FileCloud?

The only issue we have is sometimes the drive will error out, however the support team is quite responsive and always willing to help. Review collected by and hosted on G2.com.

Recommendations to others considering FileCloud:

No advice other than ensuring you know the layout and needs within your organization before moving forward with one of the products. Review collected by and hosted on G2.com.

What problems is FileCloud solving and how is that benefiting you?

We are solving the file access problem for our clients. We are a cloud host and being able to provide our clients with a way of accessing their files without remoting into the server is invaluable. Review collected by and hosted on G2.com.