---
title: Filazero Reviews
meta_title: 'Filazero Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Filazero works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-08-25'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Filazero Reviews
**Vendor:** Filazero Tecnologia  
**Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Filazero
Filazero is a Brazilian cloud-based SaaS platform that eliminates physical queues through virtual queue management and real-time attendance prediction powered by machine learning. Founded in 2017 and headquartered in Aracaju, Brazil, Filazero serves organizations across healthcare, supermarket retail, financial services, government, telecom, and education — anywhere in-person or scheduled attendance is core to operations. The platform has processed over 5 million virtualized attendances. HOW IT WORKS Instead of waiting in a physical line, customers join a virtual queue via mobile app, QR code, kiosk, or online scheduling. The platform's Pulse™ algorithm continuously processes real-time and historical data to predict each customer's exact service time — eliminating uncertainty and wait anxiety. Customers are notified at the right moment and called precisel




## Filazero Reviews
  ### 1. The Satisfaction Queue – The Impact of Predictability on Customer Satisfaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kayo S. | Consultor de vendas e marketing, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review.

**Reviewed Date:** June 29, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Filazero?**

It offers the convenience of use without needing to download any additional apps. Furthermore, the setup process within the company is very simple and quick.

**What do you dislike about Filazero?**

Simplifying some of the screens would help us.

**What problems is Filazero solving and how is that benefiting you?**

Waiting in line is a nightmare for any customer, and there are some lines we simply cannot avoid. However, giving customers an idea of ​​when they will be called—and freeing them up to do other things while they wait, since we’ll notify them when their turn comes—has boosted my customers' satisfaction levels.



- [View Filazero pricing details and edition comparison](https://www.g2.com/products/filazero/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-08+05%3A11%3A36+-0500&secure%5Bsession_id%5D=d113fc4d-1fde-4905-9c0b-b8c8fb3f2186&secure%5Btoken%5D=23944c79e93676af566da579a71bdafe9064801d96e7303e7fdc315e275d1620&format=llm_user)

## Filazero Features
**Messaging Channels**
- SMS Messaging
- Email
- Voice Messaging
- Two way messaging

**Administration**
- Scheduling
- Triggered Notifications
- Segmentation
- Integrations

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