# Filazero Reviews
**Vendor:** Filazero Tecnologia  
**Category:** [Queue Management Software](https://www.g2.com/categories/queue-management)
## About Filazero
Filazero is a Brazilian cloud-based SaaS platform that eliminates physical queues through virtual queue management and real-time attendance prediction powered by machine learning. Founded in 2017 and headquartered in Aracaju, Brazil, Filazero serves organizations across healthcare, supermarket retail, financial services, government, telecom, and education — anywhere in-person or scheduled attendance is core to operations. The platform has processed over 5 million virtualized attendances. HOW IT WORKS Instead of waiting in a physical line, customers join a virtual queue via mobile app, QR code, kiosk, or online scheduling. The platform's Pulse™ algorithm continuously processes real-time and historical data to predict each customer's exact service time — eliminating uncertainty and wait anxiety. Customers are notified at the right moment and called precisel






- [View Filazero pricing details and edition comparison](https://www.g2.com/products/filazero/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-06+12%3A13%3A10+-0500&secure%5Bsession_id%5D=f9656799-4341-4f8b-b192-c77a4aced06b&secure%5Btoken%5D=7c118c9506ae19511067062986a0053d6844b2867ce9a8400c21b309f21161fe&format=llm_user)

## Filazero Features
**Customer Support**
- SMS Updates
- VIP Settings
- Multilanguage Support

**Reporting and Analytics**
- Customer Information
- Predictive Analytics
- Clerk Performance Reports
- Location-based Peformance Reports

**Hardware**
- Proprietary Hardware
- Hardware Agnostic
- Digital Signage

**Generative AI **
- AI Text-to-Speech
- AI Text-to-Video
- AI Text-to-3D