Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups.
It's loved by thousands of fast-growing teams from companies like Lovable, Raycast, and n8n. 💫
Instead of having 5+ different tools, Featurebase offers everything in one place to help you build products your users love:
- Support platform – Support your customers from anywhere with an omnichannel inbox and automate support with powerful AI agents.
- Feedback collection & voting: Centralize feedback with in-app widgets, integrations, and a dedicated feedback forum. Let users vote on each other's feature ideas, see their total revenue, and focus on the most impactful features. Plus, all upvoters will automatically be notified when you ship their request.
- Changelogs: Announce product changes and increase feature adoption with neat in-app popups, notification emails, and a standalone changelog page.
- Help Center: Provide self-serve support with a beautiful knowledge base & bring help articles inside your product with a lightweight widget.
- Surveys (NPS, CSAT, etc.): Create targeted in-app surveys to ask users anything and measure customer satisfaction.