FanCircles is a digital loyalty card platform for brands and creators that utilizes mobile wallet-based passes. The software enables the creation, distribution, and management of branded passes for Apple Wallet and Google Wallet. It operates as a direct-to-fan infrastructure that functions independently of third-party social media algorithms.
Functional Capabilities
The platform includes technical features for engagement tracking and automated reward fulfillment. Businesses use the interface to send direct push notifications to a user's mobile lock screen. The system is built to monitor and reward specific audience actions, including:
Notification Engagement: Tracking when a user clicks a direct push alert.
Content Linking: Monitoring clicks to external platforms such as Spotify, YouTube, and web stores.
Social Sharing: Identifying when brand links are shared across social networks.
Data Collection: Administering surveys, polls, and community referral programs.
FanCircles provides two distinct onboarding technical paths for audience capture:
Anonymous Entry: An unregistered gateway that allows a user to add a branded pass to their mobile device without providing personal identification details.
Registered Connection: A personalized path where users submit data to access custom-defined loyalty tiers and ranks.
Data and Analytics Integration
The software provides a real-time analytics dashboard that tracks pass-holder volume and geographic distribution. It includes a tracking code system to monitor the path from a notification tap to a final sale on external websites. The platform ensures 100% data ownership for the brand, with all updates to pass artwork and design synchronized across the user base in real time.