ezTalks Features

Allows users to draw on the whiteboard.

Assigns or allows users to pick different colors to designate who is drawing.

Provides tools that design mind maps for brainstorming sessions.

Provides premade templates to organize the whiteboard.

Allows users to drag and drop images, videos, links, and other content onto the whiteboard.

Pre-designed project plans that can be customized

Pre-designed layouts that can be customized to match preferences and requirements

Offers a built-in voting system.

Allows users to annotate the whiteboard or comment on specific pieces of content on it.

Integrates with outside content management systems to save the whiteboard or pull content from.

Allows users to share or export whiteboards to other software.

Set up connections to third-party platforms to improve business processes

Product is available as an in-browser application.

Product is available as a downloadable desktop application.

Product is available as a mobile application.

Enables users to send mass text message campaigns

Facilitates two-way text messaging to encourage consumer engagement and loyalty

Provides the ability to schedule single or bulk text messages to recipients on a specific date and time

Provides automatic text message replies to recipients

Provides automatic URL shortening to use less characters via text

Sends out multimedia via text messages, such as coupons, pictures, and audio

Offers features for personalizing text messages based on customer information or past behavior

Allows users to establish automated workflows and triggers to deliver transactional text messages

Shorten long links into custom or branded links

Send messages via SMS

Send individual or bulk text messages at predetermined times

Communicate using direct chat or messages within the system

Send and receive text messages to communicate with clients or prospects in real-time

Provides a live chat feed during a screen sharing session.

Allows users to communicate via audio channels.

Allows users to communicate via video channels.

Allows users to view videos without downloading media files

Presenter can see and hear participants and vice versa

Provides a live preview of what viewers are seeing in real-time.

Blocks notifications from other applications from appearing during a screen sharing session.

Allows users to give audience members control of cursors or tools on the shared screen.

Allows presenters to relinguish presenter access to another user in a call.

Provides password protection to screen sharing sessions.

Record and playback video calls

Software is available within browsers.

Record and save a video file of what is happening on a computer screen

Record the audio of phone conversations for quality assurance purposes

Provides pre-built or customizable performance reports

Automate workflows and trigger campaigns based on customer actions

Offers a white labeling service for agencies or resellers to customize platform branding

Text enables landline phones so users can receive text messages sent to an existing business number

Provides businesses with 5- to 6-digit short codes for running text marketing campaigns

Facilitates the integration of text messaging into existing business applications through an SMS gateway API

Matrix barcode that stores information

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Plan and strategize marketing campaigns

Manage and support multiple languages

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Uses AI to automate audience targeting, SMS message personalization, and performance optimization.

Use AI to generate personalizaed SMS copy for SMS campaigns

Store and organize documents in a centralized system

Communicate using direct chat or messages within the system

Move files across different systems or networks

Set up connections to third-party platforms to improve business processes

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Save a screenshot of your desktop as an image

Track and manage schedules and meetings via an integrated calendar

Allow several participants to share screens simultaneously

Access software remotely via mobile devices

Group collaboration to solve ideas in a productive and concentrated manner.

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Application programming interface that allows for integration with other systems/databases

Synchronize with other calendars to view mutual availability and schedules

Gauge satisfaction and receive information for improvement and success

Add customized logos and colors to align with company branding

Reminders sent via email

Share screens of either your computer's desktop or your browser tab with another computer

Manage, store and organize emails within the system or via third-party apps

Manage the process of planning and scheduling meetings, including agenda creation

Provides a channel for team members to share media files, communicate, and work together

Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience

Highlight content and/or make notations about parts of content

Use AI to generate content in the form of text, images, videos, etc.

Allows multiple users to simultaneously annotate on a digital whiteboard

Share only a specific tab on your desktop while continuing to work in other tabs without sharing them

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Create, save, and store files

Share screens from your tablet or smartphone

Store and manage online video content

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Share your screen with a third party to enable them to see what changes/actions are being performed as they happen

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Allow one presenter to pass control of the screen sharing to another participant

Assemble applications and processes by dragging over and arranging pre-built components

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Supports various video file formats

Plan availability and assign specific time slots for tasks and resources

Define levels of authorization for access to specific files or systems

Indication whether a resource is available or protected from allocation

An @mention is a way to tag or notify a specific person about a message/post

Leave comments and notes on documents for others to view

Timed notification for any upcoming task, deadline, appointment, or activity

Reporting on how each user, task or process has advanced since its initiation

Allow users to access multiple services after entering their login credentials once

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Import and export data to and from software applications

Ability to make voice calls within the system

Search and filter data across systems to locate required information by entering keywords or certain criteria

Set campaign schedules by selecting start, pause, and end dates

Monitor and manage customers' perceptions about a business, product, or service

Enable custom polls/voting to facilitate decision-making or increase engagement

Track and manage adherence to policies for any service, product, process, or supplier

Process of dividing customers into groups based on common characteristics

Create landing pages or online forms designed to capture new leads and prospects

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Messaging system designed for contests and sweepstakes

Electronic coupons delivered to a mobile device that can be exchanged for a discount

Process and analyze human language in text or audio form

Pre-designed layouts that can be customized to match preferences and requirements

Send automated marketing emails based on user actions over a predetermined period

Manage, organize, and store contact information

Track and document all activities across devices, networks, and other systems

Manage and track all internal and external communication conducted via calls, email, text, or chat

View and track pertinent metrics to find patterns and gain insights from data

Track and monitor a specific set of keywords

Manage multiple campaigns in one system

Send messages to multiple subscribers at the same time

Track interaction history by documenting conversations for contacts

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage user consent requests and documents

Tracks metrics that provide insight into how a user interacts with any interface or product

Track the number of open emails, messages, and texts for any campaign

Use AI to generate content in the form of text, images, videos, etc.

Automatic reply functionality for incoming messages

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Sample files or documents that could be customized as needed or used as is

Create and manage surveys

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Notifications that are delivered to users as soon as an event occurs

Customize data fields to support various needs and use cases

Timed notification for any upcoming task, deadline, appointment, or activity

Notifications via mobile devices

Automatically create schedules based on business needs or employee availability and qualifications

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Sending/receiving messages with multimedia content like images, audio, or video over a cellular network

Predefined actions automatically performed on the occurance of specific events

Unique word that contains letters or numbers that identifies specific campaigns

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create, save, and re-purpose templates for emails, forms, etc.

Create and automatically send premade copy in response to customer messages

Create and administer polls and surveys

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, design, and visually represent processes within the software

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create, manage and track all task activities and progression

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Communicate using direct chat or messages within the system

Notifications that are delivered to users as soon as an event occurs

Store, manage, and track all electronic documents in a centralized location

Create, manage, or update project workflows.

Create, save, and re-purpose templates for emails, forms, etc.

Allow users to access multiple services after entering their login credentials once

Allows multiple users to simultaneously annotate on a digital whiteboard

Organize and group data or items based on various criteria

Estimate or forecast of a future scenario based on the study of present trends

Manage the process of planning and scheduling meetings, including agenda creation

Diagram used to organize information in a hierarchical way to show relationships

Connect with meeting participants remotely over video

Plan and coordinate all the resources, costs and time needed to execute assignments

Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams.

Provides a channel for team members to share media files, communicate, and work together

Create, draw, and annotate graphical content directly within the software application

Group collaboration to solve ideas in a productive and concentrated manner.

Create, design and manage workflows for repetitive tasks

Record and save a video file of what is happening on a computer screen

Organize and schedule projects

The creation, development, and sharing of potentially innovative new ideas

Canvas that can be used to create and collaborate in person and online.

Receive system updates as soon as any changes are made

Application programming interface that allows for integration with other systems/databases

Leave comments and notes on documents for others to view

Use AI to generate content in the form of text, images, videos, etc.

Track and manage the scheduling of tasks

Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location

Define levels of authorization for access to specific files or systems

Import and export data to and from software applications

Track revisions and updates made to files and navigate between different versions

Share and present designs

Store and organize documents in a centralized system

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Move files across different systems or networks

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Track the status and progress of tasks

View and track pertinent metrics to find patterns and gain insights from data

Store and manage images

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving