Thanks so much for your review and for sharing how Eclipse is supporting your teams day-to-day. We're glad to hear the versatility in functionality and reporting has made a difference, and that your internal team has been able to implement new features with ease.

We appreciate you highlighting areas where the system could be more responsive. Insights like yours are incredibly helpful as our team continues to enhance performance and reliability. If you are open to it, we encourage you to reach out to your Explorer Account Manager, who can connect you with someone dedicated to helping optimize your experience.

Thanks again for being part of the Explorer community and for taking the time to share your experience.

Hi Shruti,

Thank you for sharing your experience with Explorer Eclipse. We're glad to hear that you find the system user-friendly and accessible for users from different backgrounds - ease of use is something we care deeply about.

We also appreciate you pointing out areas where things could be improved. We're sorry to hear about the challenges you've experienced with vendor invoice updates and search behavior. That kind of feedback is incredibly valuable and has been shared with our product team for review. We're always looking for ways to improve performance and streamline day-to-day tasks like yours.

If you're open to it, we’d love to connect further to understand exactly what you're experiencing and see if there are any tips or fixes that could help. Please feel free to reach out to your Explorer contact or support team directly.

Thanks again for helping us improve Eclipse.

Thank you for sharing your feedback. We’re glad to hear that you’re finding value in the data views, filtering options, and Excel integration.

We also appreciate you pointing out the frustration that can come with unexpected changes after updates. We’re actively working on a more proactive approach to communicating fixes and upcoming changes in advance, so you have more time to prepare.

If you ever run into specific issues or have questions about changes, your Explorer Account Manager is a great resource and can help get the right people involved quickly.

Thanks again for your feedback! It helps us improve both the product and how we support our customers.

Thanks for sharing your thoughts, Krystal. We're so glad to hear you're enjoying the filtering options across the menus.

We understand that changes to software you use regularly can be challenging, especially when it affects familiar workflows. While updates are sometimes necessary to support long-term improvements, we know they can take some time to adjust to. Your insight helps us pinpoint where refinements are needed, and we have shared your comments with our product team as we continue to improve the PO entry experience.

Thanks again for taking the time to leave a review and for being part of the Explorer community. If there’s anything you’d like to explore further, feel free to reach out to your Explorer Account Manager.

Thanks for sharing your experience, Hamza. We’re glad to hear that Eclipse is helping you maintain accurate financial records and streamline purchase order workflows.

We are glad you shared areas where performance could be even smoother, such as occasional screen responsiveness. Insights like yours help us continue to refine and enhance the user experience. If you ever want to explore this further or have questions, your Explorer Account Manager is always here to help. In the meantime, we've shared your feedback with the rest of our team.

Thanks again for your review!

We're glad to hear that you find Explorer Eclipse simple and easy to navigate! We appreciate your feedback about the loading speed, and we are constantly working to improve performance for our users.

Thank you for sharing your feedback with us! We're glad to hear that you find Explorer Eclipse helpful in pulling documents from your AP folder. We understand the importance of having a user-friendly platform, and we appreciate your input on the visibility of the data that can be pulled.

We will definitely take your comments into consideration to improve the platform's usability. If you have any specific suggestions or if you need assistance in understanding the data that can be pulled, please feel free to reach out to us. We are here to help and ensure that Explorer Eclipse continues to benefit you in the best possible way. Thank you for choosing Explorer Eclipse!

Thanks so much for sharing your experience. We’re really glad to hear that Eclipse helps you stay organized and that the self-help tools have been useful when questions come up.

We also appreciate your note about session timeouts. We've shared your feedback with the team so it's on their radar. In the meantime, if you'd like to chat more about it or explore possible workarounds, feel free to reach out to your Explorer Account Manager.

Thanks again for taking the time to leave a review!

Hi Rob,

Thank you for sharing your feedback and for highlighting the power of Eclipse’s job costing functionality. We're glad to hear that it's helping you access project information quickly and accurately.

We also appreciate your suggestion about having quicker access to training materials directly within the platform. That’s a great idea, and we’ve shared your feedback with our product and documentation teams as we continue improving the user experience.

Thanks again for your review and for being part of the Explorer community.

Hi Rod - thanks so much for updating your review! We’re glad to hear that Eclipse continues to deliver on ease of use and remote access.

It’s great to hear that the platform is serving your business well, however if you ever decide to explore more of what Eclipse can do, your Explorer Account Manager would be happy to help you get even more value from the system. Please reach out if that's of interest!

We really appreciate your continued support and feedback.