# Explorer Eclipse Reviews
**Vendor:** Explorer Software  
**Category:** [Construction Accounting Software](https://www.g2.com/categories/construction-accounting-software)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 50
## About Explorer Eclipse
Explorer Eclipse is a modern, all-in-one construction ERP (Enterprise Resource Planning) platform designed for contractors who need total visibility into their jobs, finances, and teams, without the complexity of disconnected systems or third-party bolt-ons. Tailored specifically for construction professionals, Eclipse combines construction accounting, project management, payroll, document workflows, real-time job costing, and business analytics in one unified, browser-based solution. Whether you’re managing a small firm or overseeing a large, multi-crew operation, Eclipse helps streamline processes, reduce risk, and drive profitability across your entire business. Why contractors choose Explorer Eclipse: Purpose-built for construction. Every feature is designed to reflect the way contractors actually work, from job costing to payroll to project control. Real-time job costing. Track labor, materials, equipment, and overhead as it happens. Get accurate, up-to-date visibility without waiting on batch reports. All core functions in one system. Accounting, payroll, project management, analytics, and document workflows are fully integrated. Flexible deployment options. Choose between cloud or on-premise deployment based on your company’s infrastructure. Access Eclipse from any browser, without remote desktop tools. Built for field and office teams. Connect jobsite and back-office teams with mobile access, real-time data, and streamlined communication. Strong API integrations. Eclipse works alongside the tools your business already uses, extending its capabilities through powerful, well-documented API connections. All your data in one place. The Eclipse Integrator add-on brings third-party data into Eclipse to give you a 360-degree view of your business in real time. No need for external reporting tools. Eclipse serves as the central hub for smarter construction management. From managing subcontractors and processing payroll to tracking budgets and staying ahead of change orders, Eclipse centralizes your most critical workflows. Its intuitive interface supports daily users, while powerful features give leaders the insight needed to make faster, more informed decisions. With real-time reporting, configurable dashboards, and full document control, Eclipse gives you the visibility you need to stay on top of every job, no matter how complex. The result is more insight, less chaos, and stronger margins. Explorer Eclipse helps construction companies simplify operations, scale with confidence, and deliver quality projects on time and within budget. Whether you&#39;re replacing outdated systems or preparing for growth, Eclipse is the ERP that grows with you.



## Explorer Eclipse Pros & Cons
**What users like:**

- Users find Explorer Eclipse&#39;s **ease of use** invaluable, simplifying tasks with a straightforward layout and accessibility. (19 reviews)
- Users value the **navigation ease** of Explorer Eclipse, finding it straightforward and efficient for various tasks. (9 reviews)
- Users value the **easy access** and usability of Explorer Eclipse, enjoying streamlined document management from anywhere. (8 reviews)
- Users value the **efficiency improvement** of Explorer Eclipse, enhancing task management and interdepartmental collaboration significantly. (8 reviews)
- Users appreciate the **organization and integration** of Explorer Eclipse, facilitating efficient interdepartmental communication and accessibility. (8 reviews)
- Users value the **detailed reporting and granular cost control** provided by Explorer Eclipse, enhancing their analysis capabilities. (8 reviews)
- Users love the **intuitive design** of Explorer Eclipse, making it user-friendly and easy to navigate for everyone. (7 reviews)
- Customer Support (6 reviews)
- Users value the **detailed financial reports** and appreciate the flexibility and organization in data management within Explorer Eclipse. (6 reviews)
- Easy Navigation (6 reviews)

**What users dislike:**

- Users experience **slow performance** with Explorer Eclipse, notably during loading and working with larger files or data. (15 reviews)
- Users find the **difficult navigation** of Explorer Eclipse frustrating, hindering basic tasks with excessive clicks and outdated design. (7 reviews)
- Users experience persistent **bug issues** that disrupt workflow and require constant re-logging and troubleshooting. (6 reviews)
- Users find the **learning curve challenging** , suggesting improvements for a more intuitive setup experience. (6 reviews)
- Users experience **data entry issues** , particularly with timeouts and lack of real-time updates during the process. (4 reviews)
- Missing Features (4 reviews)
- Users express frustration over the **poor customer support** which complicates implementation and resolution of issues with Eclipse. (4 reviews)
- Update Issues (4 reviews)
- Complex Usability (3 reviews)
- Confusion (3 reviews)

## Explorer Eclipse Reviews
  ### 1. User-Friendly Project Tracking from Start to Finish

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dee D. | Project Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Explorer Eclipse?**

What I like best about Eclipse is how user-friendly it is. You can track each project from start to finish and also keep track of your documents for each project. I also like that you can sort what you need within fields.

**What do you dislike about Explorer Eclipse?**

So far, I haven't found much to dislike about Explorer Eclipse.  It's one of the simpler programs I have worked with in a really long time.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

I'm a Project Coordinator in the company I work for. Being able to access costs, do change orders, or even just setting up each project all in one program is great!

  ### 2. Effortless Data Handling with Explorer Eclipse

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brandy B.

**Reviewed Date:** January 28, 2026

**What do you like best about Explorer Eclipse?**

I like how reporting is easy to use and how data is easy to export and import with Explorer Eclipse. I appreciate the amount of data you can pull from Explorer Eclipse. The Record of Employment functionality also works especially well.

**What do you dislike about Explorer Eclipse?**

I think the ease of reviewing data entry items on the paystubs could be better. It would be nice to be able to review the paystubs as data is being entered so we can see the changes live. Also, it would be nice to be able to delete all the Standard Earnings and Deductions at one time, rather than one by one.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Explorer Eclipse makes reporting easy, and data is simple to export and import. I like the amount of data I can pull from it.

**Official Response from Patti Green:**

> Thank you, Brandy. We’re glad to hear reporting and data access have been strong for your team, and that Record of Employment functionality is working especially well. 

We also appreciate the specific feedback on live paystub review and batch updates for standard earnings/deductions. We’ve shared this with our product team as we continue refining payroll workflows to make review and maintenance faster and easier.

  ### 3. Powerful Reporting, But Outdated Interface Hampers Usability

**Rating:** 1.5/5.0 stars

**Reviewed by:** Graham S. | Project Manager, Construction, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Explorer Eclipse?**

It is a powerful platform that provides detailed reporting and very granular cost control.

**What do you dislike about Explorer Eclipse?**

The interface is horrendously dated and the UX is painful to use, having to utilize multiple clicks to achieve even the most basic of tasks. The use of screen real estate is particularly awful as you will be trying to read a tiny window on a massive screen that can only be expanded by manually dragging it out.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

I work on the project management side and use eclipse to manage my budgets, approve invoices, and generate reports for monthly performance reporting on the projects under my umbrella.

**Official Response from Patti Green:**

> Thank you for taking the time to share your experience, Graham. We’re glad to hear that there are some positives in your experience using Eclipse on the project management side, especially when it comes to detailed reporting, cost control, and managing budgets and invoices for your projects.

We'd also like to acknowledge your comments regarding the user experience.  Over the past several years we have released several versions and have made significant strides to improve both data entry and reporting to be more user friendly, efficient, and intuitive.  These improvements are part of our continued focus on making Eclipse easier to navigate while still delivering the depth and power our customers rely on.

Customer feedback like yours is essential in helping us continue to refine and enhance the platform.  Thank you again for sharing your perspective and for being an Eclipse user.

  ### 4. Efficient for Job Costing, Needs Better Data Export

**Rating:** 4.0/5.0 stars

**Reviewed by:** Erika H.

**Reviewed Date:** January 22, 2026

**What do you like best about Explorer Eclipse?**

I like the excel uplink feature in Explorer Eclipse. Most of our backup documents and records are in Excel, and the uplink provides an easier way to migrate data from local to Eclipse, which is really time-saving.

**What do you dislike about Explorer Eclipse?**

I find it hard to download specific data frames, and the export Excel format being Excel 2003 is annoying. After downloading, I need to re-format before doing any analysis. Additionally, while the initial setup was easy, migrating was painful.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

I use Explorer Eclipse to keep month-end processes smooth and recordings organized. It helps with job cost control by class and its Excel uplink saves time in migrating data, which is important as most of our backup documents are in Excel.

**Official Response from Patti Green:**

> Thanks for sharing this, Erika. 

We’re glad the Excel Uplink has been a real time-saver, especially when so much supporting documentation lives in Excel, and that Eclipse is helping keep month-end processes smooth and organized. 

We also appreciate the candid feedback on export options and the migration experience. Improving export flexibility and making transitions easier are areas we continue to focus on, and feedback like yours helps guide that work.

  ### 5. Explorer Eclipse

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about Explorer Eclipse?**

I love how integrated this system is.  The way it connects many of our departments from, our Accounting team with our Project Managers, Purchasing Manager, we are able to share key information quickly and efficiently.

**What do you dislike about Explorer Eclipse?**

Even though the help center is fast and efficient to get back to us, sometimes having the ability to reach out by phone to connect with someone would be helpful instead of having to create and submit a written ticket for any issue that comes up.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

We have worked with them in regrades to our PO system and have seen many positive upgrades over the past year.

**Official Response from Patti Green:**

> Thanks so much for your review. We're really glad to hear that Eclipse is helping your teams stay connected and work more efficiently across departments. We love hearing that the integration between Accounting, Project Management, and Purchasing is making a difference in how you share information.

We also appreciate your note about support. While we’re happy to hear the help center has been quick to respond, we totally understand that sometimes it’s easier to just talk to someone directly. We've passed that feedback along to our team as we continue looking at ways to improve the support experience.

It’s great to hear the upgrades to your PO system have been working well for you too. Thanks again for sharing your experience with using the platform.

  ### 6. Easy to get data!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Terry R.

**Reviewed Date:** August 11, 2025

  ### 7. very robust program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carly D. | Corporate Controller ( CFO), Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about Explorer Eclipse?**

Explorer has nearly limitless possibilities for reporting and built in functionality. The different modules ( project management, payroll, analytics) work really well together and can provide some valuable information. Dashboard provide information quickly and can be shared with co-workers.

**What do you dislike about Explorer Eclipse?**

There are so many ways to set up payroll items and project management that it can easily become overwhelming. I have yet to be able to set up anything payroll related on my own. I regularly have to schedule a training session. The training staff are excellent, and very informed, it would just be nice to have a standard set up so that the instructions on the Explorer University online guides were more helpful.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Explorer provides a centralized system where all our information can be stored, linked and accessed. We can properly job cost our employees and track equipment and hours and accurately assign a running cost. We get a true understanding of how much our jobs are making and can easily identify less productive crews or equipment. 

Additionally, the level of details and automation available for reoccurring journal entries, depreciation schedules and payroll submissions makes the life of management easier.

**Official Response from Patti Green:**

> Thank you for the thoughtful review, Carly! We're really pleased to hear that the reporting, dashboards, and module integrations are delivering value and helping your company get a clear picture of project performance and profitability.

We appreciate your honest feedback about the setup experience, particularly around payroll. We understand that payroll setup can be complex, and while Eclipse aims to streamline this as much as possible, we recognize there is room to improve. Your suggestions about standardized configurations and clearer educational resources are especially valuable, and we have shared them with our team as we continue working to make setup and self-service more intuitive.

We're glad to hear our training team has been a strong resource for you, and we’ll keep working to make sure that support is paired with even more accessible tools and documentation.

Thanks again for sharing your experience using the software!

  ### 8. Simplifies Accounting Tasks with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kelsey P.

**Reviewed Date:** January 22, 2026

**What do you like best about Explorer Eclipse?**

I like that Explorer Eclipse reduces manual work, making my tasks in accounts payable/accounts receivable easier. I also appreciate its simple layout, which makes things on screen easier to find.

**What do you dislike about Explorer Eclipse?**

It could be more streamlined, tickets could be entered by job instead of repeatedly entering the same information for each ticket.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

I use Explorer Eclipse for Accounts Payable/Receivable to reduce manual work. The simple layout makes things easier to find on screen.

**Official Response from Patti Green:**

> Thanks so much for the feedback, Kelsey. We’re glad Eclipse is helping reduce manual work and making AP/AR easier to manage, and that the layout is helping your team find what they need faster. 

We also hear you on ticket entry efficiency. We’re continuing to evaluate workflow improvements that reduce repetitive data entry and help accounting teams move through high-volume tasks more quickly.

  ### 9. Easy to Use with Simple Payroll & HR Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ilir G. | Payroll Supervisor, Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2026

**What do you like best about Explorer Eclipse?**

Easy to use, and simple set up in payroll and HR

**What do you dislike about Explorer Eclipse?**

Slow when processing larger payrolls, takes time

**What problems is Explorer Eclipse solving and how is that benefiting you?**

No problems came in last year

**Official Response from Patti Green:**

> Thank you for taking the time to review Explorer Eclipse, Ilir. We appreciate the feedback on our Payroll feature.

  ### 10. Purpose-Built Software That Could Use a Modern Touch

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about Explorer Eclipse?**

Explorer Eclipse is tailored specifically for construction, which makes it far more relevant than generic accounting or ERP systems. The job costing functionality is solid, and once properly configured, it gives you great control and visibility over projects. The integration between cost codes, GL, and job reports helps streamline workflows. Support is generally responsive and knowledgeable, which is important when dealing with industry-specific needs.

**What do you dislike about Explorer Eclipse?**

The interface can feel dated and unintuitive, especially for new users. Customization often requires consultant involvement, and some tasks that should be simple—like report generation or correcting entries—can be overly complex. There’s also a learning curve due to a lack of user-friendly documentation or training materials.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Explorer Eclipse helps solve the complexity of managing job costing, payroll, billing, and general accounting all within a construction-specific framework. In our industry, it's critical to track labor, equipment, materials, and subcontractors accurately across multiple jobs—and Eclipse brings all of that under one system.

The biggest benefit is having real-time visibility into job performance. We’re able to monitor budget vs. actuals, manage change orders, and generate reports that actually reflect what's happening in the field. Payroll integration is also a huge plus—it handles union and certified payroll requirements well, which saves us a lot of time and compliance headaches. Overall, it's improved accuracy, reduced manual data entry, and helped us make more informed decisions.

**Official Response from Patti Green:**

> Thanks so much for your detailed review. We're really glad to hear that Eclipse is helping your team manage job costing, payroll, and project visibility in a way that fits your needs as a construction business. It’s great to know that the integration between cost codes, the GL, and job reports is making a difference, and we’re especially happy to hear that payroll handling has saved you time and headaches.

We also really appreciate your honesty about where things could be better. We work continually on modifications and enhancements to Eclipse to make the end user experience better, especially for new users. We have also shared your input with our product and training teams to help guide future improvements.

Thanks again for taking the time to share your experience. If you'd ever like to chat about ways to streamline anything further, your Explorer Account Manager would be able to help facilitate this.

  ### 11. Great Software with amazing support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Explorer Eclipse?**

I like all the support that is available, online manuals, easy support ticketing and fast responses.

**What do you dislike about Explorer Eclipse?**

It is a steep learning curve and very expensive.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Explorer Eclipse is helping us manage our accounting and project management, which has allowed our company to be as successful as it is.

**Official Response from Patti Green:**

> Thank you for the kind words and for taking the time to leave a review. We’re so glad to hear that Eclipse is helping support your accounting and project management needs — and even more excited to know it's contributing to your company's success.

We also really appreciate your feedback about the learning curve and cost. We understand that implementing a powerful ERP system is a big investment, and we’re committed to making sure our customers get the most value out of that investment. It’s great to hear that our support resources and response times have made a positive impact.

Thanks again for being part of the Explorer community. Reach out if you need anything!

  ### 12. Robust and Sophisticated Software for Construction ERP System

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bacil F. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about Explorer Eclipse?**

I've been using Explorer Eclipse for a couple of years now, and I’m consistently impressed by its robust financial reporting capabilities. It has truly elevated our ability to monitor and analyze project profitability with precision. The user-friendly interface has also been a major advantage—team members at all levels are able to navigate the system with ease, resulting in smoother workflows and more efficient collaboration across departments."

**What do you dislike about Explorer Eclipse?**

The only downside we’ve encountered is the occasional technical issue when processing payroll remotely. However, these incidents have been resolved quickly thanks to the platform’s excellent customer support team, who are always responsive and helpful."

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Explorer Eclipse enables us to generate financial data efficiently and efficiently, providing the insights we need for informed and timely decision making.

**Official Response from Patti Green:**

> Hi Bacil,

Thank you so much for your thoughtful review and for being a long-time Eclipse user. We’re thrilled to hear that our financial reporting tools have helped elevate your ability to monitor and analyze project profitability with precision. It’s also great to know that the user-friendly design has made it easier for your team to collaborate and work efficiently across departments.

We appreciate you pointing out the occasional technical issues you’ve experienced with remote payroll processing. While we’re glad to hear our support team was able to resolve things quickly, your feedback helps us stay focused on making continuous improvements to ensure a smoother experience in every area.

Thanks again for sharing your insights. We’re grateful to have you as part of the Explorer community.

  ### 13. Flexibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Claudia S. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Explorer Eclipse?**

What I like best about Explorer Eclipse is its intuitive interface and flexibility. It makes navigating complex tasks feel simple, and it’s clear that the platform was designed with the user in mind. The real-time updates and seamless integration with other tools make it incredibly efficient for daily use.

**What do you dislike about Explorer Eclipse?**

One area for improvement in Explorer Eclipse is the occasional lag or slow loading times, especially when handling larger files or datasets.
It would also be helpful to have more customization options in the dashboard to tailor the interface to specific workflows. While overall functionality is strong, a few user experience refinements could make it even better.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Explorer Eclipse is solving the challenge of managing complex workflows and data integration across multiple platforms. By centralizing these tasks into one intuitive interface, it saves time and reduces errors. This improves overall efficiency and allows me to focus more on strategic work rather than manual coordination.

**Official Response from Patti Green:**

> Hi Claudia,

Thank you for your thoughtful review and for sharing how Eclipse is helping streamline your daily work. We’re glad to hear that the intuitive interface, real-time updates, and integrations are making your day-to-day tasks more efficient.

We appreciate you highlighting areas for improvement as well. The performance issue you mentioned is something we’d love to take a closer look at, as there may be optimization opportunities to help reduce lag when working with those larger files or datasets.

Regarding dashboard customization, Eclipse dashboards can be tailored to specific roles and workflows. If you're open to exploring this and the performance issues further, please reach out to your Explorer Account Manager so they can facilitate this.

Thanks again for your feedback!

  ### 14. Eclipse Payroll Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2025

**What do you like best about Explorer Eclipse?**

Uploading multiple timecards from an excel spreadsheet is very easy once you have the template set up and the auto-processing of timecards is a game changer! Also the ability to code every hour to employee, jobs, equipment and trucks keeps everything very organized when running reports.

**What do you dislike about Explorer Eclipse?**

When a problem does occur, there is no one to actually call - you need to submit a ticket online. When the problem is urgent I do receive replies at a reasonable timeframe but when they are not, sometimes coming to a solution can take a while.

Setting up Eclipse was a learning curve and i feel like somethings could be changed to make it easier.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Keeping everything coded properly can be a challenge when you are doing multiple jobs, with lots of employees and equipment (and with intercompany transactions and equipment sharing) but Eclipse makes coding everything very easy so we know exactly where each hour of work is going.

**Official Response from Patti Green:**

> Thank you for sharing such a detailed review of your experience with Eclipse. It’s great to hear that the timecard import process and detailed hour coding have made a positive impact on your workflows. 

We also appreciate your honest feedback about the support process and the learning curve during setup. While we strive to respond to urgent issues quickly, we understand that not having someone to call directly can be frustrating. Your input helps us continue to evaluate and improve both the product experience and our support model, so your feedback has been forwarded to that team.

Thanks again for taking the time to share your thoughts.

  ### 15. Overall Eclipse is a very useful software that organizes information within an organization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sara P. | Staff Accountant, Enterprise (> 1000 emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Explorer Eclipse?**

Easy to navigate and see different information for everyday use

**What do you dislike about Explorer Eclipse?**

Weird, spontaneous errors that happen within the billing system. We have put several tickets in for it to be resolved. Eclipse did resolve our issues eventually, but they will keep happening.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Items get stuck within the system. For example, billing. When entering an invoice for a specific job, it gets "stuck" and does not come through on the books. Journal entries get stuck as approved and does not specify an error that can be fixed for resubmission.

**Official Response from Patti Green:**

> Hi Sara - Thank you for taking the time to share your experience with Eclipse. We're glad to hear that you find the system easy to navigate and helpful for accessing the information you need day to day.

We’re really sorry to hear about the recurring issues in the billing system. It’s good to know that the problems were eventually resolved, but we understand how frustrating it must be to encounter them repeatedly. Your feedback has been shared with our product team so we can take a closer look and work toward a more permanent solution.

If you're open to it, we’d welcome a follow-up conversation to better understand the specific billing scenarios and how we might prevent these disruptions in the future. Please feel free to reach out to your Explorer Account Manager so we can continue the conversation.

Thank you again for helping us improve Eclipse.

  ### 16. Eclipse is useful, but needs some work

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2025

**What do you like best about Explorer Eclipse?**

It is easy to toggle around and to upload documents. Implementation seems fairly.  Customer support seems fast.

**What do you dislike about Explorer Eclipse?**

You can not doing anything in mass.  Creating a PO is time consuming, even for the most simple PO's.  You aren't able to copy a PO, so each individual PO has to be created from scratch.  It seems to lag a lot when there are multiple users on. There are lots of features, but again they are not easily managed and difficult to find at times.  Integration is difficult also.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

It is solving keeping up with the amount of jobs we have coming in daily.

**Official Response from Patti Green:**

> Thank you for your feedback and for highlighting what’s working well for you. We're glad to hear that toggling between tasks and uploading documents is easy, and that you've had a positive experience with our support team.

We also appreciate your comments on where Eclipse could be improved. Many of the concerns you mentioned such as mass updates, PO creation, and integration, can often be addressed through features like Uplink, customized data entry views, or other best practices. If you're open to it, your Explorer Account Manager would be happy to help you get set up and provide any training needed to streamline these processes.

We’d also be glad to review the performance issues you mentioned to better understand what’s happening and recommend the best path forward.

With a system as feature-rich as Eclipse, we understand it can sometimes feel like a lot to navigate. We're actively improving our Customer Portal, training resources, and communication to make it easier to discover and use the features that matter most to your team.

Thank you again for taking the time to share your thoughts. We're here to support you and would welcome the opportunity to work together on adjustments that can help Eclipse run more smoothly for your team.

  ### 17. Eclipse is an interesting interface.

**Rating:** 3.0/5.0 stars

**Reviewed by:** OKEOGHENE DANIELLA I. | Operations Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Explorer Eclipse?**

I like having the several aspects of my job in one software.
Interface is easy to learn and adapt to.

**What do you dislike about Explorer Eclipse?**

Too many lags when trying to access data
Randomly freezing up when executing a task

**What problems is Explorer Eclipse solving and how is that benefiting you?**

I use eclipse for several accounting needs and job costing, which is an integral part of my role. The Eclipse set up helps me handle invoicing, ROGs, PO setup and so much more in one swoop.

**Official Response from Patti Green:**

> Hi Daniella,
 
Thank you for taking the time to leave a review and share your experience with Eclipse. We're so glad to hear that having multiple aspects of your role supported in one platform has been helpful, and that you’ve found the interface easy to learn and adapt to.
 
We’re sorry to hear about the lags and occasional freezing you've encountered. That’s definitely not the experience we want for our users. Your feedback has been shared with our product team, and we’d love to learn more about the specific issues so we can help troubleshoot or escalate them appropriately. Please don’t hesitate to reach out to your Explorer Account Manager if you're open to a deeper look.
 
Thanks again for your feedback.

  ### 18. Eclipse keeps accounts payable so organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Explorer Eclipse?**

I love how quick it is to search and the way it keeps everything so organized. It is an easy program to learn

**What do you dislike about Explorer Eclipse?**

I hate that I can't delete documents I accidentally pull in.  I hate that I can't move pages around.  If I want page 3 to be page 1 in AIR register or in journal entry, you can't move them around. Deleting and moving also in docflo statements and CHQ

**What problems is Explorer Eclipse solving and how is that benefiting you?**

I was using two or three programs before Eclipse and they were so slow.  Now, Eclipse can save all documents in one and have all the info and it is so fast!

**Official Response from Patti Green:**

> Thank you for your feedback and for highlighting how Eclipse has streamlined your accounts payable process. We're glad to hear it's made a noticeable difference in both speed and organization, especially compared to the multiple systems you were using before.

We also appreciate your comments about document management. We're pleased to share that the ability to delete and rearrange pages is a feature we're planning to add in the future, and feedback like yours helps guide our development priorities.

Thank you again for taking the time to share your experience with us.

  ### 19. Decent program  lots of potential

**Rating:** 3.5/5.0 stars

**Reviewed by:** Bob D. | Foreman, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Explorer Eclipse?**

Organization of the PO system  easy to find what you need.

**What do you dislike about Explorer Eclipse?**

I honestly dont know if its our end or Eclipse's but it seems to get bogged down and real slow.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

We have multiple locations and it is nice to be able to see the whole picture without having to wait on others to submit their information....it is all on the system and easy to find.

**Official Response from Patti Green:**

> Hi Bob - Thank you for updating your review and for sharing your experience. We're glad to hear that the PO system is making it easier to stay organized and that having real-time visibility across multiple locations has been a benefit for your team. That kind of accessibility is exactly what we aim to deliver with Eclipse.
 
We also appreciate you flagging the slowdown issue. While performance concerns like that aren’t common across our customer base, we’d love to help look into it further. If you're open to it, we’d recommend reaching out to your Explorer Account Manager to coordinate resources to address the issue. 
 
Thanks again for your feedback!

  ### 20. A Nice Upgrade from Explorer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joshua b. | Project Manager / Estimator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2025

**What do you like best about Explorer Eclipse?**

More straightforward to use that Explorer which we were using previously. Online portal is nice to to access anywhere. All the menus are listed on the left so it doesn't take much digging to find what you're looking for.

**What do you dislike about Explorer Eclipse?**

Some of the steps can be a bit tedious to get to the endpoint. For example going to save the .pdf of a PO takes quite a few steps.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Ease of issuing PO's.

**Official Response from Patti Green:**

> We're happy to hear that Explorer Eclipse is making it easier for you to issue POs. We appreciate your feedback about the steps being a bit tedious, and we will take this into consideration as we continue to enhance the user experience.

  ### 21. Explorer is a good practical software that is easy to learn and understand

**Rating:** 4.0/5.0 stars

**Reviewed by:** Josh B. | Director, Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about Explorer Eclipse?**

Functions are easy to navigate and software is simple

**What do you dislike about Explorer Eclipse?**

Has a lot of bugs, that cause you to exit out and then log back in consistently.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Tracking costs, reviewing of invoices for approval, easy cost tracking purposes

  ### 22. Wonderful Project Management Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about Explorer Eclipse?**

The versatility in functionality and reporting. It is utilized daily by many of our Teams, and once you're familiar with it, it is easy to use. New features are added and implemented fairly easily by our internal IT/Developmental Operations Team.

**What do you dislike about Explorer Eclipse?**

Sometimes it freezes and has to be restarted. Error codes are also fairly common.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Eclipse shows us where our money is going, and breaks down our costs (labor, material, etc.) into percentages and/or dollar amounts that are easily understood and verifiable.

**Official Response from Patti Green:**

> Thanks so much for your review and for sharing how Eclipse is supporting your teams day-to-day. We're glad to hear the versatility in functionality and reporting has made a difference, and that your internal team has been able to implement new features with ease.

We appreciate you highlighting areas where the system could be more responsive. Insights like yours are incredibly helpful as our team continues to enhance performance and reliability. If you are open to it, we encourage you to reach out to your Explorer Account Manager, who can connect you with someone dedicated to helping optimize your experience.

Thanks again for being part of the Explorer community and for taking the time to share your experience.

  ### 23. review

**Rating:** 3.5/5.0 stars

**Reviewed by:** shruti s. | assistant accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about Explorer Eclipse?**

user friendly. any user from different background can use the system without much knowledge

**What do you dislike about Explorer Eclipse?**

sometimes takes time to load. the vendor invoices gets stuck I need to keep updating and erase the previously input data I don't know why it does not let me start fresh always shows up old search

**What problems is Explorer Eclipse solving and how is that benefiting you?**

It solving the problem of managing data efficiently

**Official Response from Patti Green:**

> Hi Shruti,

Thank you for sharing your experience with Explorer Eclipse. We're glad to hear that you find the system user-friendly and accessible for users from different backgrounds - ease of use is something we care deeply about.

We also appreciate you pointing out areas where things could be improved. We're sorry to hear about the challenges you've experienced with vendor invoice updates and search behavior. That kind of feedback is incredibly valuable and has been shared with our product team for review. We're always looking for ways to improve performance and streamline day-to-day tasks like yours.

If you're open to it, we’d love to connect further to understand exactly what you're experiencing and see if there are any tips or fixes that could help. Please feel free to reach out to your Explorer contact or support team directly.

Thanks again for helping us improve Eclipse.

  ### 24. Eclipse Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2025

**What do you like best about Explorer Eclipse?**

I like all the different ways you can look at the data in Eclipse. I like how you can export out to Excel and even import/uplink data into Excel. The filtering of the views is great.

**What do you dislike about Explorer Eclipse?**

I dislike when there are updates that affect what I do everyday and things don't seem to work the same. Sometimes it takes a while to get issues resolved.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

I'm not aware of problems Eclipse is solving right now

**Official Response from Patti Green:**

> Thank you for sharing your feedback. We’re glad to hear that you’re finding value in the data views, filtering options, and Excel integration.

We also appreciate you pointing out the frustration that can come with unexpected changes after updates. We’re actively working on a more proactive approach to communicating fixes and upcoming changes in advance, so you have more time to prepare.

If you ever run into specific issues or have questions about changes, your Explorer Account Manager is a great resource and can help get the right people involved quickly.

Thanks again for your feedback! It helps us improve both the product and how we support our customers.

  ### 25. Love the menus and filtering!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krystal L. | Purchasing Clerk, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2025

**What do you like best about Explorer Eclipse?**

The way you can filter items in different menus

**What do you dislike about Explorer Eclipse?**

The new PO entry. I much prefer the older one. We can no longer import POs

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Keep track of all jobs and job info. Keeping track of purchases

**Official Response from Patti Green:**

> Thanks for sharing your thoughts, Krystal. We're so glad to hear you're enjoying the filtering options across the menus.

We understand that changes to software you use regularly can be challenging, especially when it affects familiar workflows. While updates are sometimes necessary to support long-term improvements, we know they can take some time to adjust to. Your insight helps us pinpoint where refinements are needed, and we have shared your comments with our product team as we continue to improve the PO entry experience.

Thanks again for taking the time to leave a review and for being part of the Explorer community. If there’s anything you’d like to explore further, feel free to reach out to your Explorer Account Manager.

  ### 26. Financial Administration Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hamza M. | Financial Administration support, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about Explorer Eclipse?**

Detailed Breakdown and niche segmnetation of every financial aspect of

**What do you dislike about Explorer Eclipse?**

Sometimes it hangs, and needs to reboot/reload.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Keeping accurate financial records. Creating Purchase orders with proper workflows.

**Official Response from Patti Green:**

> Thanks for sharing your experience, Hamza. We’re glad to hear that Eclipse is helping you maintain accurate financial records and streamline purchase order workflows.

We are glad you shared areas where performance could be even smoother, such as occasional screen responsiveness. Insights like yours help us continue to refine and enhance the user experience. If you ever want to explore this further or have questions, your Explorer Account Manager is always here to help. In the meantime, we've shared your feedback with the rest of our team.

Thanks again for your review!

  ### 27. Simple and easy to navigate.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ariel C. | Clerk, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Explorer Eclipse?**

Everything you need to use is on the left bar and easy to navigate and find.

**What do you dislike about Explorer Eclipse?**

It is a little slower to load different things compared to others.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Every other week something in our Company is being updated due to new findings. Not by me but others.

**Official Response from Patti Green:**

> We're glad to hear that you find Explorer Eclipse simple and easy to navigate! We appreciate your feedback about the loading speed, and we are constantly working to improve performance for our users.

  ### 28. Billing supervisor

**Rating:** 3.5/5.0 stars

**Reviewed by:** Joel B. | Billing, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2025

**What do you like best about Explorer Eclipse?**

Pulling docs from our AP folder.  We no longer have to use two platforms.

**What do you dislike about Explorer Eclipse?**

Not a very visible platform for understanding what kind of data can be pulled.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Data pulls seem to be easier to pull from this platform compared to other platforms.

**Official Response from Patti Green:**

> Thank you for sharing your feedback with us! We're glad to hear that you find Explorer Eclipse helpful in pulling documents from your AP folder. We understand the importance of having a user-friendly platform, and we appreciate your input on the visibility of the data that can be pulled.

We will definitely take your comments into consideration to improve the platform's usability. If you have any specific suggestions or if you need assistance in understanding the data that can be pulled, please feel free to reach out to us. We are here to help and ensure that Explorer Eclipse continues to benefit you in the best possible way. Thank you for choosing Explorer Eclipse!

  ### 29. Good Website to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Explorer Eclipse?**

I use different parts of the site for AR, AP and payroll. Sometimes you run into questions and I find the self help tools with how to procedures is very nice. It is nice to get the info without having to wait for a response.

**What do you dislike about Explorer Eclipse?**

Sometimes it times out when you are in the middle of an entry. You don't know until you go to submit and then it has timed out. It would be nice to have a pop up window letting you know session is timing out so you know to refresh before starting an entry.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Keeps us organized while working with 2 different companies at the same time.

**Official Response from Patti Green:**

> Thanks so much for sharing your experience. We’re really glad to hear that Eclipse helps you stay organized and that the self-help tools have been useful when questions come up.

We also appreciate your note about session timeouts. We've shared your feedback with the team so it's on their radar. In the meantime, if you'd like to chat more about it or explore possible workarounds, feel free to reach out to your Explorer Account Manager.

Thanks again for taking the time to leave a review!

  ### 30. Eclipse- A Powerful and versatile program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob G. | Estimator / Project manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Explorer Eclipse?**

The Job costing functionality makes it very easy to obtain project information very quickly

**What do you dislike about Explorer Eclipse?**

It would be nice to able to click on a button while using Eclipse to take you to training manual .

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Accurate Job costing at moments notice.

**Official Response from Patti Green:**

> Hi Rob,

Thank you for sharing your feedback and for highlighting the power of Eclipse’s job costing functionality. We're glad to hear that it's helping you access project information quickly and accurately.

We also appreciate your suggestion about having quicker access to training materials directly within the platform. That’s a great idea, and we’ve shared your feedback with our product and documentation teams as we continue improving the user experience.

Thanks again for your review and for being part of the Explorer community.

  ### 31. Fast, Friendly, and Good Customer Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rod H. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2024

**What do you like best about Explorer Eclipse?**

Ease of Use and access from anywhere....

**What do you dislike about Explorer Eclipse?**

We do not use Eclipse to it's full potential.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

We are able to have all information on one platform and can access from anywhere.

**Official Response from Patti Green:**

> Hi Rod - thanks so much for updating your review! We’re glad to hear that Eclipse continues to deliver on ease of use and remote access.

It’s great to hear that the platform is serving your business well, however if you ever decide to explore more of what Eclipse can do, your Explorer Account Manager would be happy to help you get even more value from the system. Please reach out if that's of interest!

We really appreciate your continued support and feedback.

  ### 32. Project manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2025

**What do you like best about Explorer Eclipse?**

Eclipse is organized and intuitive. The learning cure is also very quick. It is also a very responsive program.

**What do you dislike about Explorer Eclipse?**

There seem to be a few extra steps as far as navigating the dashboard is concerned but not a big deal

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Project efficiency and time management

**Official Response from Patti Green:**

> Thanks so much for sharing your experience. We're happy to hear that Eclipse has been intuitive and quick to pick up, and that it's supporting your project efficiency and time management goals.

We appreciate your note about dashboard navigation and the extra steps. We've passed your comment along to our product team. Even small feedback like this helps us continue to refine the experience and remove friction wherever we can. :)

Thanks again for taking the time to leave a review!

  ### 33. Eclipse - Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2024

**What do you like best about Explorer Eclipse?**

Eclipse is a reliable choice for construction industry and is all inclusive, and easy to use.

**What do you dislike about Explorer Eclipse?**

Sometimes it is slow to load the data, especially when handling large dataset.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Eclipse is user friendly, it provides accurate reports within a second.

**Official Response from Patti Green:**

> Thanks for updating your review! We're glad to hear that Eclipse continues to be a reliable and easy-to-use tool for your team, especially when it comes to generating accurate reports quickly.

We appreciate your note about performance when handling larger datasets. We would like to review this with you, as we can evaluate your current setup and also share several tools we have developed to optimize performance with larger datasets. If you’re open to it, please reach out to your Explorer Account Manager so we can help facilitate this.

Thanks again for sharing your experience. We’re always looking for ways to improve and really value your input.

  ### 34. CFO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas P. | Vice-President, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about Explorer Eclipse?**

The flexibility in creating Work In Progress reports in Job Cost.

**What do you dislike about Explorer Eclipse?**

Getting problems resolved can take too long.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Explorer provides us with current financial statements, current WIP reports, and imports tickets from all of our asphalt plants and quarries.

**Official Response from Patti Green:**

> Thanks for your review, Thomas. We’re glad to hear that the flexibility in WIP reporting and the ability to import tickets from your asphalt plants and quarries are delivering real value to your team.

Regarding resolution times - we understand how valuable timely support is, and we are actively working to make that experience even better. Your input helps us improve, and we appreciate you taking the time to share it. If there is anything you would like to discuss in more detail, your Explorer Account Manager is always happy to assist.

Thanks again for being part of the Explorer community and sharing your experience with us.

  ### 35. It is a very touchy system.  It is not the best for what I do which is subcontractor accounting.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about Explorer Eclipse?**

It is a frequently used system. You do have a good customer service response.

**What do you dislike about Explorer Eclipse?**

I wish there was an easier way to navigate through the system. I have to open multiple portals to get a collective journal for any project.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Holding all materials and cost are for each project.

**Official Response from Patti Green:**

> Thank you for sharing your feedback. We're glad to hear that you’ve found our customer service responsive and that Eclipse is helping you keep materials and costs organized by project in your subcontracting work.

We’re sorry to hear that navigating the system feels cumbersome at times, especially when trying to view collective journal entries. We know how critical it is to access project financials efficiently. There may be features or setup options that could help simplify your workflow, and we’d love to better understand your process. If you're open to it, your Explorer Account Manager can help coordinate the right resources to explore a solution with you.

Thanks again for your honest input. It helps us continue to improve the experience for all users. We hope to hear from you soon!

  ### 36. General review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Explorer Eclipse?**

Easy to learn, very accessible, nice to have everything in one place

**What do you dislike about Explorer Eclipse?**

Sometimes it is slow or once you r PO is locked you have to create a new one

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Old school po books can get very messy and disorganized. Eclipse you have everything in front of you and can keep track of budgets

**Official Response from Patti Green:**

> Thank you for taking the time to share your experience using Explorer Eclipse! We are happy to hear that you find the software easy to learn and accessible. We'll pass your feedback along to our product team regarding occasional speed issues and PO locking. 

  ### 37. Efficient and User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hallee P. | Corporate Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Explorer Eclipse?**

I like the new Journal Entry Register and AR Register features, as they cut down a lot of time if there are multiple line entries

**What do you dislike about Explorer Eclipse?**

Logs out too often - which can get annoying when I am in the middle of something

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Organization with different subsidiaries and different job costing projects.

**Official Response from Patti Green:**

> Thank you for taking the time to review Explorer Eclipse!

  ### 38. Very easy to navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Explorer Eclipse?**

I like that it keeps all the files in one place and easy to navigate

**What do you dislike about Explorer Eclipse?**

I often show files attached to invoices that may not be there when I refresh. EG, an invoice uploaded last week was showing that I attached a document to it last November.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

I have no idea

**Official Response from Patti Green:**

> Thanks so much for your review. We're glad to hear that you find Eclipse easy to navigate and that having all your files in one place has been helpful.

We also appreciate you flagging the issue with invoice attachments not displaying as expected after a refresh. That definitely sounds frustrating, and we'd love to take a closer look. If you're open to it, please reach out to our support team or your Explorer sales rep so we can investigate and help resolve the issue.

Thanks again for your feedback - it helps us continue improving the experience for all users.

  ### 39. The software is good, but it lacks some essential features that could improve it.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** June 04, 2025

**What do you like best about Explorer Eclipse?**

Navigare per hoc facile est. Ratio approbationis PO mirabilis est.

**What do you dislike about Explorer Eclipse?**

It is lacking all of the essentials that we need, including inventory management and some key payroll features.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

It is related to another program where we are using digital timecards.

**Official Response from Patti Green:**

> Thank you for taking the time to share your feedback. We're glad to hear that you find Eclipse easy to navigate and that the PO approval system is working well for your team. We’d love to learn more about your specific needs around inventory management and payroll, as these features are available within Eclipse.
 
If you're open to it, please reach out to your Explorer Account Manager so we can continue the conversation and explore how to better support your experience with the software!

  ### 40. user review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jennica J. | Superintendent, Enterprise (> 1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Explorer Eclipse?**

I could go back and group my searches for cost codes.
helped us with understanding financials and where costs are going.

**What do you dislike about Explorer Eclipse?**

we have struggled with it crashing,
once you learn it gets easier

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Helping with our material usage and costing ,

**Official Response from Patti Green:**

> Hi Jennica,

Thank you for taking the time to share your experience with Eclipse. We're glad to hear that the ability to group searches by cost codes and gain clarity on financials has been helpful in your role, especially when it comes to understanding where costs are going and managing material usage.

We’re sorry to hear you've experienced some crashing issues. That’s not the experience we want for any of our users, and we appreciate you bringing it to our attention. It’s also great to know that, with time, the learning curve has improved. If you haven’t already, we’d love for you to connect with your Explorer Account Manager so they can take a closer look and help address any performance concerns.

Thanks again for your feedback!

  ### 41. Satisfactory experience so far

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about Explorer Eclipse?**

Being able to attach invoices and other kind of supports. Faster approval/posting time.

**What do you dislike about Explorer Eclipse?**

The navigation menu sometimes is confusing. All the menus get mixed up and is not easy to identify what I'm looking for. I would recommend some bolds for the main menus to differentiate from the and the sub titles

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Invoicing template crossed with other companies of the group

**Official Response from Patti Green:**

> Thank you for sharing your feedback and for highlighting what’s working well for you in Eclipse. We're glad to hear that features like invoice attachments and faster approval times are making a positive impact on your workflow.

We also appreciate your comments about the navigation menu. Your feedback is valuable, and we’ll be sure to take it into consideration as we continue to improve the user experience in future updates.

Thanks again for taking the time to share your thoughts!

  ### 42. Not what was expected. Slow, lots of "fatal errors"

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Explorer Eclipse?**

Some of the flexibility in reports and depth of data

**What do you dislike about Explorer Eclipse?**

Terrible payroll component that is constrictive and cumbersome. Road and Bridge component does not work at all. Legacy screens prohibit some functions. Large data needs produce "fatal errors" Some data is difficult to trace. API's don't work well.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

PO tracking and resolution, cost tracking

**Official Response from Patti Green:**

> Thank you for taking the time to share your experience with Explorer Eclipse. We really appreciate you highlighting both what’s working for you and where things haven’t met your expectations.
 
It’s great to hear that you’ve found value in the flexibility of our reporting tools and the depth of available data. At the same time, we’re sorry to hear about the challenges you’ve faced, especially around performance, error messages, and difficulties with certain components.
 
We understand your frustration with the legacy screens and system limitations. Improving usability, performance, and stability continues to be a major focus for our team. We’re actively updating key areas of the software, including the Registers and other core components, to modernize the experience and reduce issues like the ones you described.
 
While many of our customers haven’t encountered these same problems, your feedback is important and has already been shared with our team. If you're open to it, we’d really appreciate the chance to learn more about the issues you’re seeing. Please don’t hesitate to reach out to your Explorer contact or our support team so we can help investigate further.
 
Thanks again for helping us make Eclipse better.

  ### 43. Highly recommended software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trish M. | Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2024

**What do you like best about Explorer Eclipse?**

This program is very user friendly.  Easy to use and/or create reports.  The data entry flow is easy to follow without having to jump to different fields as you go.

**What do you dislike about Explorer Eclipse?**

Remembering to use either the tab or enter buttons on certain fields to ensure that the data saved.  Having to "close" pages.  Hung sessions.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

We are a growing company and needed a better system to handle the mass amount of information that needs to be entered into both systems as just one.

  ### 44. A solution for all construction needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yu C. | System Implementation Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Explorer Eclipse?**

Material and Inventory management - very easy to navigate
Job Costing

**What do you dislike about Explorer Eclipse?**

Intergration with other software is hard

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Provides a comprehensive system covers all construction needs.

**Official Response from Patti Green:**

> Thank you so much for taking the time to update your review - we really appreciate it. We're glad to hear that you're finding value in the Material and Inventory Management tools and that job costing continues to be a strong asset for your team.

We also hear your feedback about integration challenges, and it’s something our team continues to work on as we expand our capabilities. Your insights help guide that process, and we're grateful for your perspective as an Implementation Specialist.

Thanks again for being part of the Explorer community and for helping us improve with your feedback.

  ### 45. Software support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Explorer Eclipse?**

Managing expenses and budgeting projects

**What do you dislike about Explorer Eclipse?**

Some of the custom menus are tricky and error reporting is not always clear

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Inputting all invoices and doing them according, along with email submissions and approvals

  ### 46. Explorer Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Explorer Eclipse?**

The Job Costing and Financial Reports are very useful and detailed.

**What do you dislike about Explorer Eclipse?**

I dislike that the Job Costing reports are not in "real time" and have to wait for the Workflow approvals to go through before we can pull a financial report in real time.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

I have no current issues that Explorer is helping me solve.

**Official Response from Patti Green:**

> Thank you for taking the time to leave a review! Kindly reach out to feedback@explorer-software.com so we can chat further!

  ### 47. IT Specialist

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2024

**What do you like best about Explorer Eclipse?**

Stable and reliable.  Integrates well with our other SQL based data software.

**What do you dislike about Explorer Eclipse?**

Would prefer updates to be pushed to our system automatically.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Central data collection and processing.

  ### 48. Great software! Very reliable and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Explorer Eclipse?**

Very user friendly and straight forward to use.

**What do you dislike about Explorer Eclipse?**

Lack of 24/7 customer support outside of their office hours.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Payroll processing.

**Official Response from Patti Green:**

> Thank you for taking the time to leave a review! Kindly reach out to feedback@explorer-software.com so we can chat further!

  ### 49. Some internal company procedures seem to be non existent.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about Explorer Eclipse?**

Customizable inquiries that have potential. Decent UI for users with experience with IT or accounting software. Nothing out of the ordinary but comparable to other software that do the same thing.

**What do you dislike about Explorer Eclipse?**

The support system does not seem to be there at all. This makes implementation, configuring and training extremely hard. A potentially good software does not help if you cannot configure and implement it. Canadian comp that seems to have little knowledge or willingness to accommodate the needs of a US company. Complete neglect of the

**What problems is Explorer Eclipse solving and how is that benefiting you?**

Tracking quantities, cost, invoices etc. Ability to filter information fairly easily. With some Excel knowledge, we can generate different reports that are required in our field.

  ### 50. Lots of good things

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2020

**What do you like best about Explorer Eclipse?**

It's very user friendly, straightforward, and easy to use.

**What do you dislike about Explorer Eclipse?**

I've used better interfaces, more of an experience thing.

**Recommendations to others considering Explorer Eclipse:**

Honestly there are a variety of other similar programs that work in a better manner. I would recommend, but I would also advise to look elsewhere for more sophisticated platforms.

**What problems is Explorer Eclipse solving and how is that benefiting you?**

I'm solving a variety of nonspecific problems with nonspecific benefits.


## Explorer Eclipse Discussions
  - [What is Explorer Eclipse used for?](https://www.g2.com/discussions/what-is-explorer-eclipse-used-for)
  - [How are others integrating with job cost system?](https://www.g2.com/discussions/explorer-eclipse-how-are-others-integrating-with-job-cost-system) - 1 upvote
  - [How are others integrating with job cost system?](https://www.g2.com/discussions/how-are-others-integrating-with-job-cost-system) - 1 upvote

- [View Explorer Eclipse pricing details and edition comparison](https://www.g2.com/products/explorer-eclipse/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-19+22%3A56%3A20+-0500&secure%5Bsession_id%5D=80f03d43-8ffb-4911-89de-03b02ca1b64b&secure%5Btoken%5D=f3d872f1d90422be8c470d5cea565cd5be23bb9ee2b9634a8718afceb62b1236&format=llm_user)
## Explorer Eclipse Integrations
  - [B2W Maintain](https://www.g2.com/products/b2w-maintain/reviews)
  - [B2W Track](https://www.g2.com/products/b2w-track/reviews)
  - [CrewTracks](https://www.g2.com/products/crewtracks/reviews)
  - [HCSS](https://www.g2.com/products/hcss/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Ontraccr](https://www.g2.com/products/ontraccr/reviews)
  - [PowerBI Tiles Pro](https://www.g2.com/products/powerbi-tiles-pro/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)

## Explorer Eclipse Features
**Asset Definition**
- Asset Register - Asset Tracking
- Relationships - Asset Tracking
- Costs - Asset Tracking

**Field Management**
- Field Collaboration
- Field Coordination
- Safety Compliance
- Field Communication
- Workforce Scheduling

**Task Management**
- Construction Estimating Tool Integration
- Information Management
- Communication and Collaboration

**Logistics and Operations**
- Communication and Collaboration
- Software Systems Integration
- Financial Management
- Contractor Management
- Project Management
- Document Digitization
- Supply Chain Management
- Business Intelligence

**Data Management**
- Cloud Storage
- Data Consolidation
- Dashboard Reporting
- Automated Data Collection
- Post-Construction Data Analytics
- Report Generation

**Asset Tracking**
- Location - Asset Tracking
- Status - Asset Tracking
- History - Asset Tracking

**Asset Management**
- Resource Management
- Timesheets
- Visual Project Tracking
- Reporting

**Site Management**
- Mobile App
- Field Reporting
- Timesheets
- Photo and Video Uploads

**Site Management**
- Asset Tracking & Optimization

**Agentic AI - Asset Tracking**
- Natural Language Interaction

## Top Explorer Eclipse Alternatives
  - [Procore](https://www.g2.com/products/procore/reviews) - 4.6/5.0 (4,104 reviews)
  - [Acumatica](https://www.g2.com/products/acumatica/reviews) - 4.4/5.0 (1,906 reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (3,845 reviews)

