Thank you for taking the time to share your experience, Graham. We’re glad to hear that there are some positives in your experience using Eclipse on the project management side, especially when it comes to detailed reporting, cost control, and managing budgets and invoices for your projects.

We'd also like to acknowledge your comments regarding the user experience. Over the past several years we have released several versions and have made significant strides to improve both data entry and reporting to be more user friendly, efficient, and intuitive. These improvements are part of our continued focus on making Eclipse easier to navigate while still delivering the depth and power our customers rely on.

Customer feedback like yours is essential in helping us continue to refine and enhance the platform. Thank you again for sharing your perspective and for being an Eclipse user.

Thanks for sharing this, Erika.

We’re glad the Excel Uplink has been a real time-saver, especially when so much supporting documentation lives in Excel, and that Eclipse is helping keep month-end processes smooth and organized.

We also appreciate the candid feedback on export options and the migration experience. Improving export flexibility and making transitions easier are areas we continue to focus on, and feedback like yours helps guide that work.

Thanks so much for your review. We're really glad to hear that Eclipse is helping your teams stay connected and work more efficiently across departments. We love hearing that the integration between Accounting, Project Management, and Purchasing is making a difference in how you share information.

We also appreciate your note about support. While we’re happy to hear the help center has been quick to respond, we totally understand that sometimes it’s easier to just talk to someone directly. We've passed that feedback along to our team as we continue looking at ways to improve the support experience.

It’s great to hear the upgrades to your PO system have been working well for you too. Thanks again for sharing your experience with using the platform.

Thank you for the thoughtful review, Carly! We're really pleased to hear that the reporting, dashboards, and module integrations are delivering value and helping your company get a clear picture of project performance and profitability.

We appreciate your honest feedback about the setup experience, particularly around payroll. We understand that payroll setup can be complex, and while Eclipse aims to streamline this as much as possible, we recognize there is room to improve. Your suggestions about standardized configurations and clearer educational resources are especially valuable, and we have shared them with our team as we continue working to make setup and self-service more intuitive.

We're glad to hear our training team has been a strong resource for you, and we’ll keep working to make sure that support is paired with even more accessible tools and documentation.

Thanks again for sharing your experience using the software!

Thanks so much for the feedback, Kelsey. We’re glad Eclipse is helping reduce manual work and making AP/AR easier to manage, and that the layout is helping your team find what they need faster.

We also hear you on ticket entry efficiency. We’re continuing to evaluate workflow improvements that reduce repetitive data entry and help accounting teams move through high-volume tasks more quickly.

Thank you for the kind words about our team. We’re glad you’ve received quick, helpful assistance and that your overall experience with Explorer Eclipse has been so positive. We truly appreciate you taking the time to share it.

Thank you for taking the time to review Explorer Eclipse, Ilir. We appreciate the feedback on our Payroll feature.

Thanks so much for your detailed review. We're really glad to hear that Eclipse is helping your team manage job costing, payroll, and project visibility in a way that fits your needs as a construction business. It’s great to know that the integration between cost codes, the GL, and job reports is making a difference, and we’re especially happy to hear that payroll handling has saved you time and headaches.

We also really appreciate your honesty about where things could be better. We work continually on modifications and enhancements to Eclipse to make the end user experience better, especially for new users. We have also shared your input with our product and training teams to help guide future improvements.

Thanks again for taking the time to share your experience. If you'd ever like to chat about ways to streamline anything further, your Explorer Account Manager would be able to help facilitate this.

Thank you for the kind words and for taking the time to leave a review. We’re so glad to hear that Eclipse is helping support your accounting and project management needs — and even more excited to know it's contributing to your company's success.

We also really appreciate your feedback about the learning curve and cost. We understand that implementing a powerful ERP system is a big investment, and we’re committed to making sure our customers get the most value out of that investment. It’s great to hear that our support resources and response times have made a positive impact.

Thanks again for being part of the Explorer community. Reach out if you need anything!