Generated from real user reviews
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Jamie Beth P.
Small-Business (50 or fewer emp.)
5.0/5
"Simple Setup, Stellar Support, and Powerful Integrations / Data"
What do you like about Expertise AI?
It has been a pleasure working with Expertise.ai. I started with them on a free version through ChatSimple.ai, and was hooked from the moment I create
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Simple, Easy Chatbot Implementation from Start to Finish"
What do you like about Expertise AI?
the implementation process along with creating the chatbot was very simple and easy.
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Jamie Beth P.
Small-Business (50 or fewer emp.)
5.0/5
"Simple Setup, Stellar Support, and Powerful Integrations / Data"
What do you like about Expertise AI?
It has been a pleasure working with Expertise.ai. I started with them on a free version through ChatSimple.ai, and was hooked from the moment I create
Will G.
Mid-Market (51-1000 emp.)
4.5/5
"Easy Setup and Training with Flexible Deployment Options"
What do you like about Expertise AI?
Very easy to set up and train. Good options as to how to deploy on your site ie mini widget or nav bar.
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Jamie Beth P.
Small-Business (50 or fewer emp.)
5.0/5
"Simple Setup, Stellar Support, and Powerful Integrations / Data"
What do you like about Expertise AI?
It has been a pleasure working with Expertise.ai. I started with them on a free version through ChatSimple.ai, and was hooked from the moment I create
Joshua S.
Small-Business (50 or fewer emp.)
5.0/5
"Easy to use AI platform"
What do you like about Expertise AI?
It's easy to use and intuitive. I'm able to navigate it without needing to read tutorials. Plenty of features. Any time I've ever needed help they res
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Ryan I.
Mid-Market (51-1000 emp.)
5.0/5
"AE feedback"
What do you like about Expertise AI?
The quality of the information presented is genuinely good, and it helps with conversion.
Joshua S.
Small-Business (50 or fewer emp.)
5.0/5
"Easy to use AI platform"
What do you like about Expertise AI?
It's easy to use and intuitive. I'm able to navigate it without needing to read tutorials. Plenty of features. Any time I've ever needed help they res
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Renan R.
Mid-Market (51-1000 emp.)
5.0/5
"A very good product"
What do you like about Expertise AI?
The biggest value for us is the visitor identification. That’s really the gold mine from a marketing perspective. Being able to capture contact inform
Machiel L.
Mid-Market (51-1000 emp.)
4.5/5
"Easy to Implement and Get Started Fast"
What do you like about Expertise AI?
Biggest upside is how easy it was to implement it.
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Jamie Beth P.
Small-Business (50 or fewer emp.)
5.0/5
"Simple Setup, Stellar Support, and Powerful Integrations / Data"
What do you dislike about Expertise AI?
There's really no down side to using this program. I like all of it. Maybe it could have a longer free-trial session, and cost less, but the cost is p
Angela X.
Small-Business (50 or fewer emp.)
5.0/5
"ExpertiseAI knows my website"
What do you dislike about Expertise AI?
The main drawback for me is the pricing. While the quality is great, the jump between tiers feels steep for a small business or solo operator.
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Jamie Beth P.
Small-Business (50 or fewer emp.)
5.0/5
"Simple Setup, Stellar Support, and Powerful Integrations / Data"
What do you dislike about Expertise AI?
There's really no down side to using this program. I like all of it. Maybe it could have a longer free-trial session, and cost less, but the cost is p
Angela X.
Small-Business (50 or fewer emp.)
5.0/5
"ExpertiseAI knows my website"
What do you dislike about Expertise AI?
The main drawback for me is the pricing. While the quality is great, the jump between tiers feels steep for a small business or solo operator.
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Jared T.
Mid-Market (51-1000 emp.)
5.0/5
"Surprisingly Good AI Enablement Tool (not just a chatbot)"
What do you dislike about Expertise AI?
If you're not a HubSpot expert it will take a bit to integrate with your HubSpot workflow, but just jump on a call with Vinay and he'll solve it quick
Mark L.
Small-Business (50 or fewer emp.)
5.0/5
"ChatSimple - An Essential Tool on Our IT Support Journey"
What do you dislike about Expertise AI?
If there's one minor issue to mention, it might be the lack of certain APIs or integrations with other systems that we anticipate needing in the long
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Mike R.
Small-Business (50 or fewer emp.)
5.0/5
"Our AI Agent go to tool for lead nurturing and sales conversions"
What do you dislike about Expertise AI?
Once in a while, we come across a minor tech glitch when trying to delete an agent no longer in use. This is usually resolved by logging out and loggi
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Chatsimple support team, are responsive and eager to assist with the setup"
What do you dislike about Expertise AI?
A couple of bugs that required a bit of tweaking from the support team, but they were able to resolve this within 24 hours
It's incredibly easy to customize, blends perfectly with my site’s branding, and requires zero coding skills to get started. Review collected by and hosted on G2.com.
Honestly, there’s nothing bad to say about ChatSimple. Review collected by and hosted on G2.com.
We are currently using ChatSimple in the testing phase and are thrilled with the initial results. The tool is extremely user-friendly and the automation is already saving us a lot of time. We particularly like the customization options of the bot, which optimally handle our customer inquiries. Review collected by and hosted on G2.com.
Some advanced design customizations would be helpful to further align the chatbot with our branding, but overall a great tool with a lot of potential! Review collected by and hosted on G2.com.
In our mission to become trusted AI advisors for our clients' we have reviewed hundreds of AI applications over the past couple of years. Out of all these, we have chosen to work with only three. This one stands out for three key reasons: continuous innovation, seamless integration, and exemplary customer support. Review collected by and hosted on G2.com.
Once in a while, we come across a minor tech glitch when trying to delete an agent no longer in use. This is usually resolved by logging out and logging back into the platform. The team is also very responsive in addressing these issues when they occur. Review collected by and hosted on G2.com.
It provides clear answers to our questions. We just need to insert as much specific information as possible. He is also an excellent promoter of our services. Customer feedback is very positive. Review collected by and hosted on G2.com.
We are very satisfied with Chatsimple. However, for small companies, the payment plan is still a little high. Review collected by and hosted on G2.com.
Chatsimple's AI tools are amazing! They crunch our data for insights & their AI bot handles customer service and sales headaches.Hao is amazing absolutely the best service!We're more efficient & customers love it. We highly recommend it. 5 stars! Review collected by and hosted on G2.com.
We really don't have any complaints at all. Review collected by and hosted on G2.com.
Extremely simple to configure in matter of minutes not hours if you have good data as training materials. Review collected by and hosted on G2.com.
More customization on appearance and proposed suggested questions, business goals and quality leads based on your own training data (i.e. do the work for me on those three configurations). Review collected by and hosted on G2.com.
Training the bot is very easy. Just upload user manuals, text files or let it read your website. If you want specific answers, train it as an AI as well. I love to fine-tune it to get the best results. I see even our resellers are using it to gather information. Review collected by and hosted on G2.com.
Not much, I would love to pay for some extra features. Only the cheapest payment plan is already a bit steep. Review collected by and hosted on G2.com.
It's easy to use and we have had amazing support from the Chatsimple team as we had some unique requirements for our business. Fantastic. Review collected by and hosted on G2.com.
Not many downsides! We had some things we wanted to change about how the chabot operates but thankfully the Chatsimple team have gone above and beyond to accommodate this. Review collected by and hosted on G2.com.
Although have not yet uploaded to the website, I am eager to see the leads that it generates. With the help of the Chatsimple support team, who took ownership and supported the setup of the chatbot, made the training and desired responses simple and easy Review collected by and hosted on G2.com.
A couple of bugs that required a bit of tweaking from the support team, but they were able to resolve this within 24 hours Review collected by and hosted on G2.com.
you can get it up and running in 2 minutes, or spend a few hours really tailoring it to your needs.
it gives logical answers and customers love using it, chatsimple makes up a significant portion of our lead captures. Review collected by and hosted on G2.com.
a bit more depth of integration in the zapier outputs, mainly just being able to have the whole chat history via zapier for a lead but overall its good. Review collected by and hosted on G2.com.