What I like best about Expert is its ability to help businesses simplify complex operations through SAP solutions tailored to their needs. I appreciate the focus on digital transformation, process automation, and data-driven decision-making. I also like that the company offers expertise across areas such as customer experience, human resources, and enterprise management, allowing organisations to improve productivity and manage resources more effectively. Overall, its approach to improving business processes makes it a valuable partner for organisations looking to modernise their operations. Review collected by and hosted on G2.com.
One area that could be improved is the complexity of implementing SAP solutions, particularly for organisations that are new to enterprise management software. The implementation process can require significant time, technical expertise, and employee training before businesses can fully benefit from the system. Pricing and project costs could also be communicated more transparently from the beginning to help organisations plan their budgets effectively. Additionally, more accessible training materials and ongoing support would make it easier for employees to adapt to new workflows. Simplifying onboarding and providing clearer implementation timelines could improve the overall customer experience. Review collected by and hosted on G2.com.
