ProSpend Reviews & Product Details

It is relatively simple to use, the UI is basic enough that I think it can be quite quick to get use to it

It connects to Xero

It does what we need it to do

Its relatively cheap compared to other expense management systems on the market Review collected by and hosted on G2.com.

Its very manual, there needs to be manual inputs made for our card claims. The OCR doesn't work for most of our supplier invoices so I have more manual work to do than if we had a system with better OCR.

I have found it difficult to get much support from our account manager, since ProSpend is based in Australia and we are in the UK when I have tried to set up calls it has meant I have to be join at 5am my time to talk to someone.

I don't see much if any AI/intelligence in the system Review collected by and hosted on G2.com.

We’ve had a very positive experience using ProSpend to manage our company credit card expenses.

ProSpend has made our expense management process much easier and more efficient. The platform is user-friendly, and submitting receipts, categorising expenses, and tracking transactions is simple and straightforward.

One of the biggest benefits for us has been improved visibility and control over company spending. It has reduced manual paperwork and made it easier for our finance team to review and reconcile transactions.

We’d also like to give a special mention to Jack, who has been extremely helpful throughout our time with ProSpend. He’s always prompt in responding to our questions, quick to resolve any issues, and supportive whenever we need assistance. His excellent customer service has made both the implementation and the ongoing use of ProSpend much smoother for our team.

Overall, ProSpend has been a great addition to our business. It has streamlined our expense management, saved us time, and given us better control and visibility over company expenses. We would definitely recommend ProSpend to businesses looking for a simple, effective expense management solution. Great Review collected by and hosted on G2.com.

It’s slow to refresh the settings after I make a change. Review collected by and hosted on G2.com.

What I like most about ProSpend is its simple and clean interface. The system is very user-friendly and easy to learn, even for people without an accounting background. It makes expense and invoice processing straightforward and efficient. Another standout feature is the excellent support from the Help Desk, as they respond quickly and are always helpful when assistance is needed. Review collected by and hosted on G2.com.

While ProSpend is very user-friendly and easy to learn, there are opportunities for improvement in a few areas. More integrations with other business systems and platforms would help streamline workflows and reduce manual data entry. System performance could be enhanced, particularly when processing large volumes of transactions or generating reports. From a pricing perspective, charge according to usage is more flexible. Additionally, incorporating more AI-driven features is coming, such as smart coding suggestions, anomaly detection, predictive insights, and automated data extraction, could further improve efficiency and the user experience. Review collected by and hosted on G2.com.

Using the app to add receipts makes it very easy to process credit card spending and claim reimbursements for our staff. Review collected by and hosted on G2.com.

When managers come in to review a claim, there’s no way to correct any coding errors. You end up having to reject the entire claim instead. Sometimes it would be much more efficient to fix issues as you go, but there isn’t an option to do that. Review collected by and hosted on G2.com.

It’s intuitive and easy to use, and the mobile app makes it simple to complete expense claims while on the go. Review collected by and hosted on G2.com.

The mobile app can be a bit cumbersome when uploading receipts on the go and assigning the transaction to a claim. Review collected by and hosted on G2.com.

I like that ProSpend makes expense management much easier and more organised. It gives us better visibility of our spending, streamlines approvals, and reduces the amount of manual work involved in managing expenses Review collected by and hosted on G2.com.

Nothing to mentioned. We are using the expense management system for credit card only. Review collected by and hosted on G2.com.

ProSpend has been really easy to use and has made managing expenses a lot more straightforward. Having everything in one place makes it easier to keep track of spending and approvals without having to chase things up manually.

The platform is simple to navigate and doesn’t take long to get used to. The support team has also been helpful whenever we’ve had questions.

Overall, it’s made our day-to-day expense management much easier and saved us a fair bit of admin time. Review collected by and hosted on G2.com.

There is nothing that comes to mind with the software Review collected by and hosted on G2.com.

Prospend is easy to use, and the OCR invoice reading delivers really good results. The approval steps are straightforward to follow, and it’s clear what stage each invoice is at in the approval process. The ability to set default coding per supplier is also a helpful feature that speeds up the time it takes to code invoices. Invoices are also easy to search for when you need to find something quickly. Pricing is also very competitive. Review collected by and hosted on G2.com.

Nothing significant to note at this time; our minor issues should be resolved in future upgrades of the system. Review collected by and hosted on G2.com.

Prospend was easy to implement. The team was very supportive. The product is intuitive and easy to use. Reporting has been beneficial. Review collected by and hosted on G2.com.

The OCR is improving and will be better in the future Review collected by and hosted on G2.com.

I like how ProSpend is user-friendly, which really makes managing company expenses and raising and approving POs hassle-free. The functionality stands out to me, making it an effective tool. The app is also a great tool that complements the web experience. Additionally, setting it up was very easy, which helped us get started smoothly. Review collected by and hosted on G2.com.

The app often has glitches or needs to reload, which can be annoying. Also, in the app, I don't have the "rejection" button, although it's available if I log in via the website. I've made sure the app is up to date, so it's a bit frustrating. Review collected by and hosted on G2.com.