---
title: Exelysis Contact Center Reviews
meta_title: 'Exelysis Contact Center Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Exelysis Contact Center works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Exelysis Contact Center Reviews
**Vendor:** Exelysis  
**Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Exelysis Contact Center
Exelysis Contact Center is a communications software which enables automated handling of inbound and outbound traffic, provides interfaces for real-time monitoring, keeps detailed statistics of activity, and provides functionality for software integration.




## Exelysis Contact Center Reviews
  ### 1.  Excellent service and aplication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thanos K. | Senior Systems Administrator - Senior Information Security Officer, Outsourcing/Offshoring, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2017

**What do you like best about Exelysis Contact Center?**

So features.
1. Fast and user friendly interface.
2. Wrap up status and comments
3. Connect with 3rd party programs

**What do you dislike about Exelysis Contact Center?**

Reporting system.                                                   

**What problems is Exelysis Contact Center solving and how is that benefiting you?**

Productivity
Every day tasks


## Exelysis Contact Center Discussions
  - [What is Exelysis Contact Center used for?](https://www.g2.com/discussions/what-is-exelysis-contact-center-used-for)

- [View Exelysis Contact Center pricing details and edition comparison](https://www.g2.com/products/exelysis-contact-center/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-20+17%3A35%3A07+-0500&secure%5Bsession_id%5D=66961f15-9184-4f94-b05b-62d77fcda1a6&secure%5Btoken%5D=dae2c99142be34fdb743f6fe2b0fdd65eae579821b8e3db3f8a8e5f8a6ecafef&format=llm_user)

## Exelysis Contact Center Features
**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution

**Generative AI**
- AI Text-to-Speech

**Workforce Management**
- Call Monitoring
- Performance Evaluation

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Call Recording
- Reporting & Dashboards

## Top Exelysis Contact Center Alternatives
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  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,467 reviews)
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,053 reviews)