# ExceedFurther Reviews **Vendor:** Arreva **Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Average Rating:** 4.0/5.0 **Total Reviews:** 25 ## About ExceedFurther Arreva is the trusted advisor and market leader of fundraising and donor relationship management software. Tech with Purpose, Driven by Cause. For more than 30 years, we've been dedicated to the success of nonprofit organizations and providing industry-leading software to the nonprofit world, beginning with our desktop donor relationship management software and evolving to our cloud-based donor relationship management software Exceed Beyond and our innovative online fundraising software, and now ExceedFurther. ExceedFurther, the transformational, next evolution, all-in-one, cloud-based, fundraising and donor relationship management solution, streamlines your nonprofit and helps you transform fundraising, cultivate and engage donors, and build awareness so you can spend less time on tasks and more time making a difference ## ExceedFurther Reviews ### 1. Fantastic Database! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2019 **What do you like best about ExceedFurther?** ExceedFurther is so user friendly and has a lot versatility to fit our needs. In particular, I utilize the Gifts & Pledges, Reports and Events modules the most. **What do you dislike about ExceedFurther?** The only thing is that once I am on it for a period of time, the site begins to slow down. All I have to do is close and reopen it, but it's such a hassle to do that multiple time a day sometimes. This appears to be an ongoing issue. Update: I don't seem to have this issue as much since upgrading to ExceedFurther from ExceedBeyond. **Recommendations to others considering ExceedFurther:** I would recommend starting with either a single person entering data or determine agreed upon format for entering data that everyone will follow. For me, the biggest thing is consistency and for each entry to be in the same format. Otherwise, your search results may not return the data you are wanting. **What problems is ExceedFurther solving and how is that benefiting you?** It has been extremely easy to update entities, locate information and print reports. End of year tax receipts are a breeze to print and mail! ### 2. Problems with Conversion - poor customer service **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about ExceedFurther?** The reporting features/options are robust. **What do you dislike about ExceedFurther?** We had a very rocky conversion and were surprised and disappointed with the responsiveness of the conversion team and client success staff. **What problems is ExceedFurther solving and how is that benefiting you?** The reporting options are much more robust than the software we currently use. ### 3. It is a work horse but not easy to use. **Rating:** 2.5/5.0 stars **Reviewed by:** Barb A. | Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2022 **What do you like best about ExceedFurther?** We use Exceed as our CRM for managing; events, donors, guests, grants, volunteers and campaigns. It can handle all of these items. It allows the creation of tags so to designate donor/guest/volunteer. **What do you dislike about ExceedFurther?** It is not intuitive. It is visually displeasing--monochromatic view. Searches must be character-specific--does not search if the description is close. Reporting features are confusing and not intuitive. **What problems is ExceedFurther solving and how is that benefiting you?** It allows for Tags so you can create searches to track specific needs like; specific donor types during a specific time frame. We can use this date when setting up campaigns. ### 4. A fabulous CRM...you'll love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2021 **What do you like best about ExceedFurther?** Exceed Further allows you to get as detailed as you'd like in your records. You are able to track donations, phone calls, activities, stewardship, and more in each user's record. This allows for a seamless experience that has all the information you would need at the tip of your fingers. **What do you dislike about ExceedFurther?** Exceed Further doesn't have the best integration systems. This is quite tough at times. For example, purchases made through other softwares at events, galas, etc. do not integrate into Exceed Further well. This is really tough to work through at times. **What problems is ExceedFurther solving and how is that benefiting you?** We are solving many problems with Exceed Further. This software allows us to seamlessly steward and continue moving relationships with our donors and supporters. The benefits are closer relationships with donors and corporations, better communication, and more clear records. ### 5. Great donor database with strong technical support **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy M. | Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2019 **What do you like best about ExceedFurther?** Exceed Beyond enables me to access our donor database from any location via weblink, giving me the ability to find client addresses and profile information, and to run reports and quick lists from any work location. Customized reports and lists make it possible to gather donor history and trends quickly and easily, whether for importing into Excel for data manipulation or for printing directly to pdf or hard copy. The ease of sorting report output data makes it simple to get quick answers and trend analysis online. Exceed Beyond has helped our non-profit increase awareness about our donors' patterns and giving history, which has strengthened important relationships with our supporter community. **What do you dislike about ExceedFurther?** I was initially frustrated with the inability to do direct importing of data, but the Arreva support team made this process available to me, which has been great. I wish there were more user-defined fields to be able to run customized queries with more data inputs. I also look forward to having the interface with Donor Search activated so we can merge our data across the two applications. **Recommendations to others considering ExceedFurther:** Compare the robust data reporting and analysis to other donor database applications to understand the capability of Exceed Beyond **What problems is ExceedFurther solving and how is that benefiting you?** Exceed Beyond helps us show trends and results of programs and special incentive opportunities. The easy reporting enables management to present data to quantify development objectives and goals with our Board of Directors. The improved "high touch" capability with our donor community has helped us realize greater participation in events and a higher level of consistent donor giving to our organization. ### 6. Chris, Kent and Manny are always super responsive and patient. They take the time to explain things. **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2020 **What do you like best about ExceedFurther?** The staff is accessible when you have a question with very little wait time. They always follow up on any open cases.. **What do you dislike about ExceedFurther?** Nothing, all is well.. The staff is always so helpful. **What problems is ExceedFurther solving and how is that benefiting you?** I have reached out regarding guest module. They have shown me access to different reports... ### 7. A worthwhile solution for nonprofits **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2019 **What do you like best about ExceedFurther?** Theoretically, the integration between all interfaces - website, database, giving platforms. The donor database has worked well, although the transition from Premiere to Beyond was not as seamless as I would have hoped. **What do you dislike about ExceedFurther?** We signed up specifically for the integrations, but putting those into practice has been clunky and in some instances - not at all useful. We are still working out kinks more than a year later. Additionally, the back end is pretty tedious and unintuitive. **Recommendations to others considering ExceedFurther:** Make sure to thoroughly use a demo and ask many questions to make sure it works for your specific needs. **What problems is ExceedFurther solving and how is that benefiting you?** The integration between the website and the database has not been what we imagined. Because of how our credit and fund codes were set up on import (from a previous version of exceed premiere) we have been unable to take advantage of the integration. We are still downloading reports and manually entering in transactions into the database. We are hoping o have this resolved but it's been over a year. Our favorite aspect has been the online giving, and personal fundraisers - those have been relatively seamless and easy for our donors. ### 8. Exceed Beyond Review **Rating:** 2.5/5.0 stars **Reviewed by:** Libby L. | Associate in the Office of Advancement/Alumni Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about ExceedFurther?** The service and the fact that I can access Beyond it from anywhere.There recent short on line classes help reinforce features that you don't use often and may forget the how tos and other great ways of using the program. **What do you dislike about ExceedFurther?** It isn't school friendly. It was designed for non-profits but not schools that are non-profits. Our clients (mostly alumni) need their own file. We also need to individualize reports to draw from fields that are important to us. After 20 years we are exploring other options because of that fact. Exceed was easier to find people that you might not know the exact spelling of the clients name. This is a real barrier. **Recommendations to others considering ExceedFurther:** the product is better for non-profits that are not using it/trying to use it for high school alumni needs as it doesn't export all areas of the program or allow us to individualize for our various needs. **What problems is ExceedFurther solving and how is that benefiting you?** I like that I am able to a lot of information about our alumni it help to make phone calls more personal but that info can't be drawn on when do multiple files at a time. Beyond allows me to work from home when something comes up and I am not in the office. ### 9. Great customer service, detailed reporting and easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2018 **What do you like best about ExceedFurther?** The database is easy to set up and use. If I have any questions, their response time is speedy and efficient. **What do you dislike about ExceedFurther?** Some of the grammar corrections are highlighted because Canada uses the Queens English. Words spelled correctly in the US, are highlighted as "mis-spelled", but it can be comical. **Recommendations to others considering ExceedFurther:** We consolidated two profiles when we merged with another non-profit and customer support was with us every step of the way. **What problems is ExceedFurther solving and how is that benefiting you?** Organizing the content of our donor database. The software saves a lot of time and energy. No need to recreate the wheel, this software lets you create letters for all our mailing needs. ### 10. Big potential **Rating:** 3.5/5.0 stars **Reviewed by:** Terri D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2020 **What do you like best about ExceedFurther?** Robust database possibilities for all our needs. **What do you dislike about ExceedFurther?** Huge learning curve for newbies like our organization **Recommendations to others considering ExceedFurther:** Make sure you get training up front to avoid frustration. **What problems is ExceedFurther solving and how is that benefiting you?** Easy to make changes to donor information and gifts. ### 11. Incredibly Helpful Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Katerina O. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2020 **What do you like best about ExceedFurther?** Arreva representative are Always available to help. **What do you dislike about ExceedFurther?** nothing comes to my mind, staff is always professional. **Recommendations to others considering ExceedFurther:** I would recommend ExceedFurther for their skills, availability, quick response, and professionalism. **What problems is ExceedFurther solving and how is that benefiting you?** Great to track data, make reports. ### 12. Great Software but sometimes hard to navigate **Rating:** 3.5/5.0 stars **Reviewed by:** Erin M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2019 **What do you like best about ExceedFurther?** Exceed Beyond is a great cloud-based database that works for organizing our donors and keeping track of their donations. **What do you dislike about ExceedFurther?** Sometimes it is hard to find the report I need because there are so many options. I often have to run several different reports to finally get the info I need or to filter out info I don't need. **What problems is ExceedFurther solving and how is that benefiting you?** Exceed Beyond is a wonderful way for our team to be able to work together. We all have the information we need and can filter it and sort it to suit our preferences as needed. ### 13. satisfied customer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about ExceedFurther?** Customer service is very helpful and usually very quick to respond. Also willing to incorporate some user suggestions into future updates. I really like the quick gifts entry feature of using templates to enter multiple gifts with the same designations. **What do you dislike about ExceedFurther?** I do not like that setting up recurring gifts requires an end date (or specific number of occurrences) nor that it automatically gives receipt numbers for all future gifts. When a recurring gift is denied for one reason or another, the receipt numbers are then out of whack. Also, editing a recurring gift means closing the current template and setting up a new one with new receipt numbers. **Recommendations to others considering ExceedFurther:** Seemed a little hard to navigate at first, but once I learned my way around, i really like it. **What problems is ExceedFurther solving and how is that benefiting you?** Cloud access is nice! The wide variety of lists and reports available are very helpful for analyzing all kinds of data. ### 14. Exceed Beyond exceeded our expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis P. | Student Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2019 **What do you like best about ExceedFurther?** It was easy to use and customize for our needs. **What do you dislike about ExceedFurther?** Some of the settings were not as user friendly as I would have liked. **Recommendations to others considering ExceedFurther:** Exceed Beyond is easy to implement and use. The customer support is exquisite and always available to answer questions when needed. **What problems is ExceedFurther solving and how is that benefiting you?** We searched for a long time to be able to accept online donations, and exceed beyond provided an easy enough user experience on the front end and on the back end so that we could step into it. ### 15. Easy to work with **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2020 **What do you like best about ExceedFurther?** Staff is always available to support! They are very accessible and open to input from the users! **What do you dislike about ExceedFurther?** The appearance is often changing which can be really difficult to plan for because we have such a large group of individuals using this program. **What problems is ExceedFurther solving and how is that benefiting you?** We have more accurate and reliable data than ever before. We can easily pull reports without having to following hundreds of steps to get the information we need! ### 16. Exceed Beyond Meets our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Sherri R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2019 **What do you like best about ExceedFurther?** Exceed Beyond has met the needs of our small non-profit at a price point we are able to handle. We are also aware there are additional features available that would benefit and they have tried hard to make these affordable to us. Their willingness to provide ongoing education and coaching is very valuable. **What do you dislike about ExceedFurther?** Sometimes the system isn't intuitive enough. Generally, this is balanced by the available coaching. **What problems is ExceedFurther solving and how is that benefiting you?** Better tracking of our donors ### 17. Robust database, great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2019 **What do you like best about ExceedFurther?** I love the ability to access our Exceed database from any location via the internet. Awesome data capture and retrieval capability. Exceed Beyond support is responsive and able to fix most any problem I've encountered. **What do you dislike about ExceedFurther?** Some of the choices of attributes at the Person/Individual level vs. the Household/Organization level are difficult to manage and to retrieve when running reports or lists. **Recommendations to others considering ExceedFurther:** Great database for tracking donor profiles and giving history. Easy to use query tools and download/reporting capability. Rapid response and diagnosis from Exceed Beyond technical staff. **What problems is ExceedFurther solving and how is that benefiting you?** Exceed Beyond gives me depth of information about our client/donor population and allows me to access data from anywhere via internet. I love running quick lists for accessing data in a simple fashion. I also love the opportunity to run dynamic vs. static reports to easily track data over time. Downloading to Excel and to reports is quick and easy. ### 18. Overall good usability **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2019 **What do you like best about ExceedFurther?** The functionality in Exceed Beyond is very good and I am able to do what I need in regard to donor management. **What do you dislike about ExceedFurther?** The program runs slow when I've been using it for a long time and I end up logging out then back in to reset it. **What problems is ExceedFurther solving and how is that benefiting you?** We are able to track donors very easily and used a LYBUNT list to send our direct mail piece. ### 19. Great for keeping track of donor history **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about ExceedFurther?** I like the notes feature - the ability to keep notes as I am talking with and meeting donors, but also the ability to upload files (newspaper articles, PDFs of thank you notes, etc.) in the notes field. The donor profile screen has the right information for what we need. I can quickly find last gift amount and date, as well as lifetime giving amount. **What do you dislike about ExceedFurther?** Reports are bulky! But I haven't found a database that's perfect with reports yet. Wish there was an option to have monthly reports pull automatically and be sent to my email. **What problems is ExceedFurther solving and how is that benefiting you?** It's made it much easier to communicate with donors - and keep track of that communication. ### 20. My experience using Exceed Beyond has been positive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2019 **What do you like best about ExceedFurther?** I like the way that Exceed Beyond manages my contacts and the information that comes with them. Running lists and reports is straightforward. **What do you dislike about ExceedFurther?** The system can be slow and I wish I could run more diverse reports. **What problems is ExceedFurther solving and how is that benefiting you?** We are able to easily send thank you's and acknowledgement letters. We can also send mailings efficiently and segment our donors for campaigns. ### 21. Middle-of-the-road CRM for donor management **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2020 **What do you like best about ExceedFurther?** Well organized and good initial training **What do you dislike about ExceedFurther?** No training or support available for additional modules **Recommendations to others considering ExceedFurther:** Exceed is a good mid-level Donor Management System, recommend more for small organizations with limited budget. **What problems is ExceedFurther solving and how is that benefiting you?** Much better than using paper or spreadsheets to track donor information ### 22. Great Organizer for Donor **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2019 **What do you like best about ExceedFurther?** It's great to organize gifts and all sorts of information to keep up with your donors. **What do you dislike about ExceedFurther?** Sensitive when looking for information. If an address is listed as Dr. not Drive when you search you will come up empty. **Recommendations to others considering ExceedFurther:** Great for organizing! **What problems is ExceedFurther solving and how is that benefiting you?** Localized location for all information about donors. ### 23. Excel with Exceed Beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2019 **What do you like best about ExceedFurther?** I love the ease of inputting data in Exceed Beyond. It's easy to learn and works well for entering and managing family and volunteer information. **What do you dislike about ExceedFurther?** I cannot think of anything at this time that I dislike. **What problems is ExceedFurther solving and how is that benefiting you?** Data entry and report management are two important benefits. ### 24. Excellent program for capturing family data. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2019 **What do you like best about ExceedFurther?** Easy to understand training modules, immediate online assistance, readily available representatives. **What do you dislike about ExceedFurther?** Honestly like everything about Exceed Beyond. **What problems is ExceedFurther solving and how is that benefiting you?** Family information and social worker referrals are easy to access quickly. ### 25. One place for all your needs **Rating:** 3.5/5.0 stars **Reviewed by:** Vivian M. | Non-Profit Management Leadership Intern, Music, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2018 **What do you like best about ExceedFurther?** This is a really great software for fundraising. I used this while working for a small, but up and coming company looking for an easy way to engage with new donors, raise money, and manage upcoming events and we really liked it. **What do you dislike about ExceedFurther?** The customer service was not as responsive as we had hoped. We were able to hear back quickly but explaining our problems and solving them took longer than we would wish for. **Recommendations to others considering ExceedFurther:** This product may be difficult to use if you don't have a lot of experience with technology or you don't have strong technical skills and/or training. Even as an expert user of similar programs, navigating could be difficult. I think if you are willing to make a long-term commitment to the software, then it's worth it. While using the customer assistance can be fickle, I would highly recommend doing so if you are having trouble. They are really patient with you and will always do their best to satisfy your needs and concerns. **What problems is ExceedFurther solving and how is that benefiting you?** Creating strong relationships with new donors became a lot easier to juggle with Arreva. ## ExceedFurther Discussions - [What is ExceedFurther used for?](https://www.g2.com/discussions/what-is-exceedfurther-used-for) - [View ExceedFurther pricing details and edition comparison](https://www.g2.com/products/exceedfurther/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+20%3A57%3A23+-0500&secure%5Bsession_id%5D=53084b30-ab37-4f1e-93f1-51fed5433416&secure%5Btoken%5D=2fb4aa78816ee6a18d5597bbf7b5052e7ceb8065177b9b5c4237a9ee47c88b15&format=llm_user) ## ExceedFurther Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Proposal Management** - Form Building - Review Tools - Grantee Portal - Attachments - Task Management **Volunteer Management** - Opportunity Listings - Volunteer Tracking - Volunteer Scheduling - Volunteer Profiles - Document Management **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics **Fund Tracking** - Disbursements - Grant Allocations - Email Notifications **Engagement & Communication Tools** - Gamification - Mass Messaging - Donation Pages - Mobile Application **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Impact & Outcomes** - Program Evaluation - Ad Hoc Reporting - Dashboards **Administration** - CRM Integration - Dashboards & Analytics **Reporting & Analytics** - Reporting - Dashboards **Grant Prospecting** - Funder Lists - Automated Responses **Integrations** - Accounting - Fundraising - Grant Management **Compliance** - Auditing **Integrations** - Fund Accounting - Donor Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top ExceedFurther Alternatives - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (875 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (416 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - 4.4/5.0 (562 reviews)