Whenever I’m in need of clarification of an issue I never have a problem getting in touch with them. My go to guy representative of E Works is Gerry and Gerry is right on. He’s very professional and that said he has answered all my questions. Having someone like Jerry in my back pocket is definitely a plus. Review collected by and hosted on G2.com.

That’s a difficult question to answer so far being with E Works and their representative that deals with my issues have been right on. Review collected by and hosted on G2.com.

What I liked most about eWorkOrders is the outstanding customer service. Also the system is genuinely easy to navigate (no steep learning curve), and setting up automation and integrating API's was a breeze. Everything feels intuitive and actually saves us time instead of creating more work. Review collected by and hosted on G2.com.

Honestly can’t think of any cons worth mentioning. It does exactly what we need and does it well. Great product Review collected by and hosted on G2.com.

I like most about eWorkOrders CMMS is the AI recommendation feature for task completion. This feature really stands out because it helps our team understand the fastest and most efficient ways to resolve maintenance and IT issues. The intelligent suggestions guide technicians and internal staff toward best practices, reducing guesswork and improving completion times. This AI-driven insight provides a major advantage for maintaining uptime and smooth operation, directly impacting productivity. Also, the setup was organized and surprisingly easy, with the onboarding team guiding us through the steps, configuring the system to fit our workflow, and ensuring that our staff quickly understood how to use the platform, making the transition to daily use smooth and straightforward. Review collected by and hosted on G2.com.

I have zero dislikes; everything works flawlessly for me. Review collected by and hosted on G2.com.

I really like the AI-powered recommendation for preventive maintenance in eWorkOrders CMMS. The system automatically helps us plan smart maintenance schedules, which improves performance. I appreciate how it integrates through its API with predictive maintenance providers like Auxury and AccessWash, catching small issues early, which avoids sudden breakdowns and keeps our tech equipment running reliably. Setting up eWorkOrders CMMS was quick and easy for our company; the cloud-based system required no additional hardware or solutions. We uploaded asset details, created user roles, and started loading work orders the same day. The support team was great, helping us with the setup and answering questions, making the onboarding process smooth and mostly stress-free. Review collected by and hosted on G2.com.

No complaints at all — it does exactly what it promises. Review collected by and hosted on G2.com.

We own a large multi-tenant medical property. Because the building was previously a hospital, and has been re-purposed, the building systems are very complicated and diverse. The various systems include multiple HVAC units, fire safety and sprinkler, electrical and plumbing, with some units serving multiple tenants and some individual tenants. We also have over 40,000 square feet of roofs, and 7 elevators serving the building and adjacent parking deck. We have begun to upload information and locations for all the varied systems, so that our tenants can submit repair requests. With eWorkOrders we can track the performance of our in-house maintenance team, as well as the numerous outside vendors who also serve the building. We pride ourselves on being very responsive to our tenants, and this ensures that problems are addressed quickly. It is also important for us to track the routine maintenance of our systems and equipment so that we can stay ahead of potential problems, as our equipment is of varying ages and manufacturers. We reviewed several CMMS software programs before choosing eWorkOrders. We found the software easy to use and understand, and the eWorkOrders staff got us up and running quickly. Their training has been extremely comprehensive and helpful. We also like the bi-lingual capacity of the software. Review collected by and hosted on G2.com.

So far, so good. Nothing to dislike at this stage. Review collected by and hosted on G2.com.

I like how eWorkOrders CMMS provides clear visibility into maintenance activity. The app keeps teams organized, simplifies task assignments, improves response time, and ensures nothing is missing during daily operations. The setup process was smooth and easy to follow. The system is intuitive, allowing us to start using it quickly without extensive training. Review collected by and hosted on G2.com.

The software worked perfectly for us, therefore, we have no dislikes Review collected by and hosted on G2.com.

I really like eWorkOrders CMMS because it allows me to set up a preventive maintenance plan on multiple pieces of equipment at the same time. This feature saves me significant time by applying the same preventive maintenance schedule across multiple assets in one action. It ensures consistency, reduces setup efforts, and makes large-scale maintenance planning far more efficient. Review collected by and hosted on G2.com.

No downsides for my use case — it checks every box. Review collected by and hosted on G2.com.

I like the ability to scan outputs to initiate service requests with eWorkOrders CMMS. Our technicians can instantly submit service requests by scanning the output placed on equipment, ensuring issues are reported accurately and quickly. This feature allows direct access without needing to handle paperwork. Also, the setup process was quick, aligning the system to fit our operations with minimal downtime. Review collected by and hosted on G2.com.

No negatives from my side — it’s been rock-solid. Review collected by and hosted on G2.com.

What I like most about eWorkOrders CMMS is the GIS mapping feature. It provides a visual map showing where assets and open work orders are located, helping teams quickly prioritize tasks, assign nearby staff, and respond efficiently without unnecessary delays. Review collected by and hosted on G2.com.

I’m struggling to come up with any cons — there just aren’t any. Review collected by and hosted on G2.com.

It's a simple platform. The other CMMS systems we reviewed had extremely elaborate tools that would likely simply go unused based upon the need of our business and the skill level of the team interacting with it. Having the option for an unlimited number of users means that even our base level technicians can have ease of access to the platform without us having to review the P&L every time we have a new staff hire. This was a huge nuisance with our last platform and EWO solved for that. Review collected by and hosted on G2.com.

Lack of custom report generation. As a person who subscribes wholeheartedly to a data driven approach, being able to manually custom make reports would be a huge improvement on the experience with EWO. However, the other tools in the system are more than adequate for operating the business and any custom reporting we may need can be done by customer service. Review collected by and hosted on G2.com.